...awareness and appreciation of the role of contribution of HRM in organizations • Understanding significance of various HRM activities such as Manpower Planning, Selection, Recruitment, Performance Evaluation, Learning and Development, Compensation & Benefits at the functional, operational and strategic levels of the organization • Analyzing the effectiveness of human resource policy and functions within the organization • Understanding the challenges of managing a global workforce to ensure engagement for high performance. Pedagogy: The teaching / learning methodology for the course is based on discussion of readings and cases supported with Role plays and Lectures through ppt. Session wise details: Session Coverage Case Studies Required Pre-Reading 1 Importance, scope and challenges of HRM in organizations (98204) Why doesn’t this HR Department get any respect? – Robert Galford Section 1: Chapter 1 – 3 - K. Aswathappa HBR Articles: (98111) 1. A new mandate for Human Resources – Dave Ulrich 2 Human Resource Planning Class Discussion and Lecture Section 2: Chapter 4 – 5 - K. Aswathappa Article: Job Evaluation - Hay 3 Selection and Recruitment (9-402-028) SC Cowen: New Recruits – Thomas Delong, Vineeta Vijayaraghavan Section 2: Chapter 6 – 7 - K. Aswathappa HBR Articles: (9-393-093) 1. Note on the Hiring and Selection...
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...Introduction Retailers find themselves at the crossroad of so many issues – one of them, food waste. It can cost retailers up to 4% of their business revenue (Weber et al., 2011). Given the need to be profitable and competitive throughout the future, this matter cannot continue to be ignored. According Gustavsson et al. (2011), food waste is a global predicament of stunning proportion underlying reasons differs between countries. The author stress out that food waste in industrialized countries is dominated by retail and consumer waste whereby high losses at the post-harvest and processing stage due to spoilage in warm and humid climates resulting from the lack of modern transport and storage infrastructure. Kaye (2011) in his writing states that, despite the rising prices of the commodity, the problem of food waste is not about the supply, but of distribution channel and efficiency. Various factors contribute to food waste. Kaye (2011) comments that American restaurant portions are only proper for a buffet but not a sensible meal; confusing labeling on food products that lead many consumers to dispose food products that are still edible; government regulations that get in the way of donating food to charities; and marketing schemes that encourage the purchase of large quantities that even the most famished households cannot consume before the food spoils. Statistics of Global Food Waste If this problem persist without any measures to be taken, food inflation is going to...
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...Rick Cohen, president and CEO of C&S Wholesale Grocers, is trying to decide whether and how to implement the self-managed teams concept in his warehouse. Eight months earlier, C&S had begun to act as principal wholesaler to A&P throughout New England, a decision that was consistent with the firm's growth strategy, but that also represented a significant increase in daily throughput. Cohen was concerned about whether the company's existing operations would be able to meet the needs of all its customers and maintain the high levels of customer satisfaction for which the company was known throughout New England. When implemented successfully, the self-managed teams concept had been credited with enhancing an organization's productivity and competitiveness. Cohen wondered how such a concept could be implemented in the context of a labor-intensive, unionized warehouse environment. Rick Cohen, who is the CEO of C&S Wholesale Grocers want to figure out what strategy to adapt in order to put in practice the self managed team concept in his business. C&S had started to take action as main wholesaler to A&P throughput in New England which will also cause a huge increase in daily throughput. Cohen was worried regarding the company’s current ability in terms of its operations and management for meeting the requirements of its customers and to keep its high level of customer satisfaction. Rick was also concerned in order how to implement the self-manage concept in labor intensive integrated...
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...16, 2013 Analysis of Goodwill and Walgreens Abstract: When it comes to business, ethics is very important. It is often different in not-for-profit and for-profit companies. Not-for-profit organizations use their profits to continue providing services that help mankind. For-profit organizations use their profits to share with investors or used for whatever the owner wants. Discussed here will be Goodwill and Walgreens, to show the differences between an not-for-profit and for profit companies. By presenting a case study on the two companies, will help the reader to have a clear understanding of the information that is addressed. This paper analyzes personal and organizational ethics and values between not-for-profit and for-profit organizations. The purpose of this paper is to identify key problems related to business ethics in these two organizations and how they use different ways to solve those problems. Introduction: The purpose of this case study is to provide knowledge of a analysis of personal and organizational ethics and values between not-for-profit and for-profit organizations. Goodwill Industries and Walgreens will be the not-for-profit and for-profit organizations that will be analyzed in this paper. The paper will be broke down into four parts. The first and second part is an analysis of Goodwill Industries and Walgreens including the ethical dilemma that it faced, the way they responded to this ethical dilemma and outline of the legal, social, or political...
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...Corporate Level Strategies RECOMMENDATIONS 14 REFERENCES .15 INDIAN IT INDUSTRY OVERVIEW The IT-ITeS industry in India has today become a growth engine for the economy, contributing substantially to increases in the GDP, urban employment and exports, to achieve the vision of a “young and resilient” India. During the year, the sector maintained its double digit growth rate and was a net hirer. This growth has been fuelled by increasing diversification in the geographic base and industry verticals, and adaptation in the service offerings portfolio. Consequently, India has attained leadership position in the global sourcing market. India is now the leading country in providing IT Enabled Services in the world. According to a recent study, Indian IT & ITES is expected to grow at around 8% to touch revenue of almost USD115 billion. NASSCOM, the premier institute which manages all the IT and ITES companies in India, estimated that the revenue of the IT Enabled Services will cross the revenues of IT industry by 2010. The export revenue generated from ITES is about USD 78 billion and has a projection to grow up to more than US$ 150.22 billion by 2015....
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...JOHN A. QUELCH CAROLE CARLSON Reed Supermarkets: A New Wave of Competitors At 4:30 p.m. on December 6, 2010, Meredith Collins, VP of Marketing for Reed Supermarkets, walked down the sidewalk of the 10-store strip mall that housed Reed’s Westgate Plaza branch in Columbus, Ohio. Collins didn’t shop; instead she took mental notes about store traffic, first at the Reed store and then at an indirect but increasingly worrisome kind of competitor—a dollar store. The Reed was predictably well lit and inviting, and Collins could see three registers open and two or three customers in line at each. “Not too bad” she thought, “but not what I would hope for at this time of day, this close to the holidays.” She’d felt the same way at two other Reeds she’d visited that day . Collins walked on to the Dollar General (DG). A fairly steady stream of shoppers entered DG’s doors, their progress slowed by families exiting with plastic bags jammed full. When Collins looked inside, she noticed workers filling what was obviously a new freezer case—the first freezer she had seen in a dollar store that day. This DG was doing just as well, to judge from this glimpse, as the Family Dollar she’d walked past half an hour earlier at North Valley—but no better than the Aldi store she had visited in the morning. That Aldi trip was interesting: a bright and spotless mini- supermarket, run by a giant firm from Germany that carried one-tenth the food items that a Reed did and sold virtually no brand names, only...
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...1. “Value chain analysis (VCA) is a process where a firm identifies its primary and support activities that add value to its final product and then analyze these activities to reduce costs or increase differentiation.” 2. “Value chain represents the internal activities a firm engages in when transforming inputs into outputs.” Understanding the tool VCA is a strategy tool used to analyze internal firm activities. Its goal is to recognize, which activities are the most valuable (i.e. are the source of cost or differentiation advantage) to the firm and which ones could be improved to provide competitive advantage. In other words, by looking into internal activities, the analysis reveals where a firm’s competitive advantages or disadvantages are. The firm that competes through differentiation advantage will try to perform its activities better than competitors would do. If it competes through cost advantage, it will try to perform internal activities at lower costs than competitors would do. When a company is capable of producing goods at lower costs than the market price or to provide superior products, it earns profits. M. Porter introduced the generic value chain model in 1985. Value chain represents all the internal activities a firm engages in to produce goods and services. VC is formed of primary activities that add value to the final product directly and support activities that add value indirectly. Below you can see the Porter’s VC model. Primary Activities | ...
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...Contents [pic] INTRODUCTION Page 3 CHAIRMAN’S STATEMENT Page 4 CHIEF EXECUTIVE’S STATEMENT Page 5 BOARD MEMBERS AND SENIOR EXECUTIVES Page 11 PILLAR ONE-ENFORCEMENT Page 12 PILLAR TWO-RESEARCH AND ADVOCACY Page 28 PILLAR THREE-INFORMATION AND AWARENESS Page 37 CORPORATE GOVERNANCE Page 46 APPENDICES Page 49 Introduction [pic] The National Consumer Agency was set up on 1st May 2007. This Annual Report sets out the activities of the Agency for the period from 1st January to 31st December 2009. The Board is pleased to submit to the Minister for Enterprise, Trade and Employment the 2009 Annual Report in accordance with Section 22 of the Consumer Protection Act 2007. | [pic] |[pic] | Stephen Costello Ann Fitzgerald Chairman Chief Executive Chairman’s Statement The economic downturn of recent times has thrown up many challenges for consumers in Ireland. Harsher trading conditions have forced many retailers to revisit their offerings, whilst job losses and downward pressure on household incomes have meant that consumers are being driven to examine their finances and spending habits more closely than at any time in the...
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...C&S Wholesale Grocers: Self-Managed Teams HBS Case Study, 9-404-025 Introduction The case of C&S Wholesale Grocers: Self-Managed Teams is about when and how to make a major organizational change. Rick Cohen, CEO of C&S Wholesale Grocers, has to make a decision in a few days about whether to keep the current organizational structure, which is already stretched to the limit, or to explore an alternate structure, self-managed teams, that could improve workflow and morale. This is a challenging decision since the new structure could help manage the increased workload better during the upcoming holidays but there is some risk that starting a new system could make things worse especially in the short term. If the decision is to go forward with self-managed teams, Cohen wonders whether to launch teams with one shift, to only have experienced people on the teams, and whether the teams should be cross functional. Alternatively, it might be better to wait until the beginning of the next year to begin a full-scale experiment with teams. What could be done to hold it together during the increased workload of the holidays? Diagnosis Rick Cohen is CEO for C&S Wholesale Grocers, a warehousing and distribution company. This is a particularly challenging decision for Cohen because some things are pushing him toward making a change and some common sense and wisdom is holding him back, at least somewhat; he also does not have much time to take some action which is more critical every...
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...Running head: Social Media Social Media and Global Business Cheryl L. Medley King College Dr. George Darko BUSA 5085 September 30, 2012 Information overload: the knowledge, ideas, and creativity that spin around us daily. Television broadcasts information on weather and sports while lifestyle programs show us how to cook and exercise. Radio stations flood us with music and entertainment news. Businesses that succeed have learned how to bundle all this information and share it so that they cut through all the noise and met the challenge head on from being invisible to being visible. Social media can help reveal that information, know-how, and talent to the world and spread your brand (Bullas, 2012). Getting closer to customers can be done by successfully manipulating social media in delivering experiences of tangible worth in return for their time, attention, and recommendation. With the worldwide eruption of social media, CEO’s around the world have adopted at least one form of social media into their company business model. Approximately 80% of companies surveyed by IBM have a presence on a social media site, 67% of company’s state this presence is needed to attract the best employees while 58% believe their competition is effectively reaching customers through social sites, 60% say it will profoundly change the way they do business (Baird & Parasnis, 2011) and 90% say they see some degree of benefits (Chui, 2011). A yearly survey conducted by Burson-Marsteller...
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...An Analysis of the Fruits and Vegetables Supply Chain Abstract Fruits and vegetables provides your body with the essential vitamins and minerals that is needed to maintain your health. Introduction It is no surprise these days that people are trying to live a healthier life. In order to do so one has to alter their diet and add fruits and vegetables. It takes time but the effort is worth it. We are learning every day that having fruits and vegetables in your diet can help guard against diseases and some types of cancer. The Center for Disease Control and Prevention (CDC) is doing their part to inform everyone about the benefits of eating fruits and vegetables. Their website is chock full of information that every family can use to their benefit. Fruits and vegetables also provides your body with fruits and minerals. When you eat a variety of fruits and vegetables it helps you control your blood pressure and even weight loss. The daily recommended intake of fruits and vegetables is 4.5 cups. In addition to eating healthy physical activities should also be included such as biking, walking, and swimming and exercising. More and more workplaces are jumping on the band wagon to implement some form of wellness program with a variety of activities for employees to have an opportunity in having good health. Some have built gyms and allow employees time during the...
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...Brad Sears Christy Mallory OCTOBER 2011 Economic Motives for Adopting LGBT-Related Workplace Policies Introduction This study evaluates the economic impact of corporate non-discrimination and benefits policies by analyzing the extent to which economic reasons motivate corporations to adopt such policies. The past decade has seen a large increase in the number of corporations adopting LGBT-related workplace policies. In 1999, 72% of Fortune 500 companies included sexual orientation in their non-discrimination policies, and only a handful included gender identity.1 By 2009, 87% of such companies included sexual orientation and 41% included gender identity in their non-discrimination policies.2 Over the same time period, the percentage of Fortune 500 companies offering domestic partner benefits increased from 14% to 59%.3 This study reviews statements issued when adopting such policies by the top 50 Fortune 500 companies and the top 50 federal government contractors. Since companies began to adopt these policies, and state and local governments began to amend their laws to prohibit sexual orientation and gender identity discrimination, arguments have been made that the requirements are costly and burdensome for private businesses. As recently as May 2011, the Tennessee legislature repealed an ordinance passed by the city of Nashville requiring city contractors to include sexual orientation and gender identity in their non-discrimination policies.4 The Tennessee Chamber of...
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...Publix and the Supermarket Industry Publix Super Markets, Inc. was founded by George W. Jenkins in 1930. The company is a member of the highly competitive supermarket industry. Publix made its start in Winter Haven, FL and now operates 1,068 supermarkets in Florida, Georgia, Alabama, South Carolina and Tennessee. The company is largest employee owned supermarket in the United States with over 157,000 employees, and is also one of the top ten largest supermarket chains in the United States (“Publix”). Top 10 U.S. Food Retailers by Sales | 1987 | 1997 | 2007 | Safeway | Kroger | Wal-Mart* | Kroger | Safeway | Kroger | American Stores | Wal-Mart* | Safeway | Winn-Dixie | Albertsons | Costco | A&P | American Stores | SUPERVALU | Lucky Stores | Costco | Publix | Albertsons | Winn-Dixie | Ahold USA | Supermarkets Gen. | Publix | Delhaize America | Publix | A&P | H.E. Butt | Vons Companies | Food Lion | A&P | *Includes Wal-Mart Supercenters and Wal-Mart subsidiary Sam’s Clubs. | Source: Business Guides, Directory of...
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...Home Depot Data Breach Background on the 2014 Home Depot Data Breach Home depot was the target of a cyberattack on their information system infrastructure that lasted from April of 2014 to September of 2014. As a result of the attack and following data breach, 56 million credit-card accounts and 53 million email addresses were stolen. (“Home Depot Hackers Exposed 53 Million Email Addresses”) The cyberattack involved several steps. First, the attackers gained third party credentials allowing them into the system. Next they exploited an unknown weakness in the system that allowed for the attackers to elevate their own access privileges. Finally, they installed malware on Home Depot’s self-checkout systems in the U.S. and Canada, allowing for the data to be stolen. Because this was a multistage attack, there were several stages of failures. While this shows that there were multiple lines of defense, the fact that there were multiple failures as well is a large issue. It demonstrations that even with multiple lines of defense Home Depot was still not adequately protected. The first failure was that the attackers acquired credentials from a third party vendor. This may not have been Home Depot’s fault directly, but there are still governance processes they could’ve employed to prevent it. Once the attackers were in the system they exploited yet another vulnerability that allowed themselves to elevate their access rights. The third vulnerability that was exploited was the lack of...
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...The Evolving Food Chain: Competitive Effects of Wal-Mart’s Entry into the Supermarket Industry∗ Emek Basker University of Missouri Michael Noel University of California–San Diego September 2008 Abstract We analyze the effect of Wal-Mart’s entry into the grocery market using a unique store-level price panel data set. We use OLS and two IV specifications to estimate the effect of Wal-Mart’s entry on competitors’ prices of 24 grocery items across several categories. Wal-Mart’s price advantage over competitors for these products averages approximately 10%. On average, competitors’ response to entry by a Wal-Mart Supercenter is a price reduction of 1–1.2%, mostly due to smaller-scale competitors; the response of the “Big Three” supermarket chains (Albertson’s, Safeway, and Kroger) is less than half that size. Low-end grocery stores, which compete more directly with Wal-Mart, cut their prices more than twice as much as higher-end stores. We confirm our results using a falsification exercise, in which we test for Wal-Mart’s effect on prices of services that it does not provide, such as movie tickets and dry cleaning services. JEL Codes: L11, L13, L81 Keywords: Wal-Mart, Retail Prices, Supermarkets, Price Competition ∗ Contact: emek@missouri.edu or mdnoel@ucsd.edu. We thank Saku Aura, Roger Betancourt, Paul Dobson, Luke Froeb, Jerry Hausman, G¨nter Hitcsh, Ephraim Leibtag, Saul Lach, Daniel Levy, Ye¸im u s Orhun, David Parsley, the editor and two anonymous referees...
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