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Supply Chain Case

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Northeastern University D’Amore-McKim School of Business
SCHM2301 Supply Chain and Operations Management
Tuesdays & Fridays 119DG 1/8-4/16
Michael Power 214 Hayden Hall Phone: 617-373-3498 Email: m.power@neu.edu
Office Hours: Tuesdays & Thursdays 11:45am-1:15pm or by appointment

Text: “Managing Operations Across the Supply Chain” 2nd Edition, by Swink, Melnyk, Cooper, Hartley, Publisher McGraw-Hill, ISBN: 13: 978-1-12-180339-8
All pertinent information can be found on BLACKBOARD.

Course Description:
The overarching course objective is to develop an in-depth understanding of integrative managerial issues and challenges related to developing and implementing a firm's Supply Chain and Operations Management Strategy. Attention is directed to the supply chain and operations mission confronted by varied types of business organizations. Supply Chain and Operations Management is positioned as a value-adding process that achieves time and place synchronization of demand stimulation and operations fulfillment. Emphasis will be placed on challenges related to providing logistical support for development of customer service standards, procurement, manufacturing, market-distribution and after-sales activities. The topics studied will span supply chain strategy, segmental positioning, service provider relationship development and maintenance, value-added services, forecasting and collaborative planning, order management, transportation, inventory, warehousing and materials handling, change and change management. The course will conclude with emphasis on future challenges in the supply chain arena, strategies such as time-based, asset productivity, technology and relationships. The class will combine lecture and discussion focused on critical thinking regarding assigned topics. Advanced preparation will be essential for

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