... Business and Management Operations and Supply Chain Case Studies In: Business and Management Operations and Supply Chain Case Studies Operations and Supply Chain Case Studies In today’s environment of global shopping where the demand for products is as wide as the number of firms offering them, orders can be placed in advance or at a moment’s notice from across the globe. The question of the manufacturer or reseller is how to best manage production across the supply chain. This paper will have two parts to it; part one will review the case study of the Realco Breadmaster. It will provide analysis on the current supply chain management and will make recommendations for a more strategic approach. Part two will focus on a case study for Toyota. This case will focus on quality and the Lean philosophy. First, it is important to provide some foundation support of what operations and supply chain management entail. Every firm or organization must make a product or provide a service to someone that is needed or valued. Operations are the collection of people, technology, and systems that are in a firm whose primary responsibility is to provide the company’s products or services (Bozarth & Handfield, 2008). “Supply chain is the network of manufacturers and service providers that convert and move good from the raw materials state through to the end user” (Bozarth & Handfield, 2008, p.4). Planning and controlling operations and supply chains are critical to...
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...Publications Management School 1-1-2009 Commonalities and differences between service and manufacturing supply chains: Combining operations management studies with supply chain management Ming Zhou San Jose State University, ming.zhou@sjsu.edu J. Yi. Saint Joseph's University, Philadelphia, PA T. Park San Jose State University Follow this and additional works at: http://scholarworks.sjsu.edu/org_mgmt_pub Part of the Business Administration, Management, and Operations Commons, and the Organizational Behavior and Theory Commons Recommended Citation Ming Zhou, J. Yi., and T. Park. "Commonalities and differences between service and manufacturing supply chains: Combining operations management studies with supply chain management" California Journal of Operations Management (2009): 136-143. This Article is brought to you for free and open access by the Management School at SJSU ScholarWorks. It has been accepted for inclusion in Faculty Publications by an authorized administrator of SJSU ScholarWorks. For more information, please contact scholarworks@sjsu.edu. Commonalities and Differences between Service and Manufacturing Supply Chains: Combining Operations Management Studies with Supply Chain Management Ming Zhou • Taeho Park San Jose State University, San Jose, CA John Yi Saint Joseph's University, Philadelphia, PA The service sector of the US economy has been gaining importance. As the service sector evolves, the study of service...
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...Goals At the end of your programme of study you will have achieved the following goals: * Goal One: Be independent, reflective critical thinkers * Goal Two: Be culturally and ethically aware * Goal Three: Have developed leadership and management capability * Goal Four: Have developed and applied knowledge of international business and management theory * Goal Five: Have developed a range of research skills and project capabilities * Goal Six: (Specialist programmes only) Have developed specialist knowledge about the theory and practice of your programme of study All of the learning that takes place within modules is designed to enable you to achieve the above goals and your assessment tasks are mapped directly to these goals as outlined in each assessment brief. OUTLINE STUDY PLAN 2012/2013 | | Global Supply Chain Management MO0255 | S01 | Week | Lectures | Lecture Topic | Seminar | Recommended Reading | Directed study | 1 | Lecture 1 | Module Introduction | Making the groups of 4-5 studentsCase Study ReviewIntroduction to operation management (Operation Objectives in the Penang Mutiara Hotel) | Slack, N. (2010), sixth Edition, Chapter 2 | -Reading the TLP carefully-Reading stipulated chapters 1, 2 and 3 of the Slack, N. (2010). | | Lecture 2 | Introduction to Global Supply chain and management | | Slack, N. (2010), sixth Edition, Chapter 13 | -Evaluate the supply chain performance in “Siemens”-Evaluate the global...
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...Commonalities and Differences between Service and Manufacturing Supply Chains: Combining Operations Management Studies with Supply Chain Management Ming Zhou • Taeho Park San Jose State University, San Jose, CA John Yi Saint Joseph's University, Philadelphia, PA The service sector of the US economy has been gaining importance. As the service sector evolves, the study of service supply chain starts to gain attention. In this study, we conduct an exploratory review on the studies of manufacturing and service supply chains. We focus on the studies that explore the differences and commonalities between manufacturing and service supply chains. We combine operations management literature with supply chain studies in order to provide an interdisciplinary framework that brings up both the operational and strategic views on the management commonalities and differences between the two types of supply chains. I. INTRODUCTION The study of services has lagged the study of manufacturing. When Fred Harvey proposed that services can be standardized and managed systematically, standardization and systematic management had been applied in the manufacturing sector by pioneers such as Eli Whitney and Frederick Taylor. The first business school course that focused on service management was not introduced until 1973 (Heineke and Davis, 2006). Despite the lag of academic attention, the service sector has been gaining importance as the US economy becomes more and more service-centric....
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...Implementing a Supply Chain Management System Table of Contents Introduction 2 Subject of course project 3 Business problem statement 4 Name of the company 4 Brief description of proposed solution 5 Implementing cloud-based supply chain management system 5 Benefits of Cloud-Based supply chain management 7 Gaps in implementation of Cloud-based supply chain management 9 Audience 11 Conclusion 11 References 13 Introduction Supply chain management involves the overall management of storage and movement of goods and services. In the process, various networks, channels, and business are interconnected for successful of the products and services. Supply chain management incorporates the design, control, and monitoring activities with the aim of creating net value, synchronizing supply chain and measuring operations globally. Supply chain management entirely covers the areas of operation management, information technology, and logistics. Manufacturing and production companies, for instance, cannot achieve any significant success without incorporating an effective supply chain system due to the prevailing competition in the requires that requires them to deliver their products to the consumers at the right time (Mentzer et al., 2001). In order to meet the challenging market dynamics and the changing consumer needs, there is a need for various companies to implement both inbound and outbound process in their supply chain management system. The inbound system...
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...MBA 382: SUPPLY CHAIN MANAGEMENT Credit Units: 03 SESSION PLAN- SUPPLY CHAIN MANAGEMENT FACULTY: PROF.A.RAMASWAMY IYENGAR Marks: Hundred. Objective: The aim of this course is to develop the understanding of the various components of the integrated supply chain. The learning is focused on developing the supply chain to suit domestic as well as global markets. Session No | Topic | Pedagogy | Student name | evaluation | 01 | Introduction of Logistics and SCM | Interaction Lecture | Manoj P | | 02 | Evolution of Logistics and Importance of Supply Chain Management in the Overall Organization Functioning, Inter-functional coordination, | PPT & Case study | | | 03 | Customer Focus in Supply Chain, | Lecture | | | 04 | Supply Chain Logistics Operations, | Industry visit | Avinash K | | 05 | Objectives of purchasing, Purchase strategies, Outsourcing in SCM, Vendor Management and Development | PPT Lecture | | | 06 | Liquid Logistics, Cold Chain Operations. | Class room session | | | 07 | Strategic Issues in Supply Chain Management | Group discussion | Priyanka B | | 08 | Value chain and value delivery system, Inter-corporate cooperation, | PPT lecture | | | 09 | Different Modes of Transportation, Choice for Transportation, | Video lecture | | | 10 | Concept of multi-modal transportation and infrastructure needs | Lecture | | | 11 | Third Party Logistics, Fourth Party Logistics, Distribution...
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...so that you can be successful in this course. 4201 Wilshire Blvd., Suite #610 ♦ Los Angeles, CA 90010, CA, U.S.A. ♦ T: (323) 938-4428 ♦ F: (323) 938-4-4429 ♦ E: www.iau.la MGT 620a Operations Management & Supply Chain Syllabus Class Details Name: Email: Phone: Room: Method: Steve B. Young, Ph.D. (A.B.D.) syoung18@verizon.net (818) 360-6115 LA-Classroom C Hybrid Term/Year: Days: Time: Start Date: End Date: Spring Session 1 / 2015 Wednesdays 6:00pm-10:00pm January 05, 2015 February 27, 2015 Instructor’s Biography Steve Young graduated from Western Michigan University with a Bachelor of Science in Engineering and Business. He spent time as an HR director and consultant with many Aerospace firms. Steve has worked in numerous management positions for Boeing, Lockheed Martin, Eco Polymers, Hughes, and PM-10 Consultants specializing in the area of Human resource, business management, and business operations. Steve received his MBA from West Coast University with an emphasis in management and is looking to receive his PhD from Walden University in Applied Management and Decision Making with specializations in Organizational Change and Leadership in 2008. Steve is a senior faculty member and has been teaching for the University of Phoenix in their Undergraduate and Graduate Business Management Program for over 14 years. Steve has been involved in two successful starts up companies since 1985 that are still operating today in a growth environment. He functions as a consultant...
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...Title OPERATIONS MANAGEMENT Courses with numerical and conceptual focus Course Planner 16031::Gurpreet Kaur Lectures 3.0 Tutorials Practicals Credits 1.0 0.0 4.0 TextBooks Sr No T-1 Title Operations Management Reference Books Sr No R-1 R-2 Other Reading Sr No OR-1 OR-2 OR-3 OR-4 OR-5 OR-6 OR-7 OR-8 OR-9 OR-10 OR-11 OR-12 Journals articles as Compulsary reading (specific articles, complete reference) The four things that a service Business must get right HBR Article , Bang & Olufsen Design Driven Innovation : HBR , Smart Product Design : HBR , Mishina, Kazuhiro. Toyota Motor Manufacturing, U.S.A., Inc. HBS Case No. 9-693-019. Harvard Business School Publishing, Boston, 1995. , Hammond, Janice H. Barilla SpA (A). HBS Case No. 9-694-046. Harvard Business School Publishing, Boston, 1994. , Latour, Almar. Nokia Handles Supply Shock with Aplomb as Ericsson of Sweden Gets Burned. The Wall Street Journal. Dow Jones & Company, Inc., 2001. , National Cranberry Cooperative HBS #688122. From Case Map , John Crane UK Ltd Case : The CAD CAM Link . HBS #691021,24p , To Move or not to Move .Case of Cathay Pacific Airways . University of Hong Kong HBS #HKU003,22p , Note on Quality: The Views of Deming, Juran, and Crosby HBS .687011 , Process Control at Polaroid , HBS, #693047 , LL Bean Item Forecasting and Inventory Management HBS, #893003, 5p , Johson Control Automotive Systems , HBS,#69308623p , Title Operations Management Concepts, Techniques & Applications Operations Management Author...
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...Defining value chain architectures: Linking strategic value creation to operational supply chain design Matthias Holweg a, Petri Helo b,n a b Judge Business School, University of Cambridge, UK Department of Production, Faculty of Technology, University of Vaasa, Finland art ic l e i nf o Article history: Received 31 May 2012 Accepted 13 June 2013 Available online 28 June 2013 Keywords: Value chain Supply chain management Operations strategy a b s t r a c t Over the past three decades scholars have developed comprehensive insights into the operational and strategic aspect of designing and managing the supply chain. Reviewing this ample body of knowledge however one cannot help but notice a persistent disunion between the “value chain” view that considers aspects of value creation and appropriation, and the operational “supply chain” view that considers strategies and tools for designing and operating efficient inter-firm networks. Commonly these views do not interact: value creation has the aim of capturing the maximum value-added in financial terms, the supply chain view aims for designing operationally efficient supply chains. In contrast to their treatise within the academic literature, from a practical point of view these two aspects are both necessary (and thus in their own right insufficient) components to a firm's supply chain strategy. In this paper we thus turn to an exploratory case study to identify what such a combined view of the value and supply chain would entail...
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...Collana Working Paper n. 1/2009 ENTREPRENEURIAL COUNTERINTUITIVE STRATEGIES FOR OPERATIONS AND GLOBAL SUPPLY CHIAN MANAGEMENT. A STUDY OF THE BENETTON GROUP by Daniele M. Ghezzi Entrepreneurial counterintuitivestrategies for Operations and Global Supply Chain Management. A study of the Benetton Group by Daniele M. Ghezzi CONTENTS 1 – Introduction 2 – Benetton’s operations strategy 2.1 Review of the literature 2.2 Focus on the Benetton case 3 – Benetton’s position in the supply network and a critical review of its supply chain strategy 3.1 Review of the literature 3.2 Focus on the Benetton case 4 – Conclusions References Anneexes Annex 1: Benetton Group organizational structure Annex 2: Forein production poles Annex 3: Benetton Group financial highlights Annex 4: Benetton’s Revenues brealdown Annex 5: Images of Benetton’s sorting system and distribution center 3 3 3 4 9 9 10 13 14 16 16 16 17 18 19 Il testo di questo working paper è coperto dai diritti d’autore e non può essere riprodotto, in alcuna forma, senza l’autorizzazione scritta dell’autore. In caso di citazione in altri lavori, si prega di indicarlo in bibliografia nel seguente formato: Daniele M. Ghezzi, Entrepreneurial counterintuitive strategies for Operations and Global Supply Chain Management . A study of the Benetton Group, Collana Working Paper del Centro di Ricerca per lo Sviluppo Imprenditoriale dell’Università Cattolica, n. 1/2009. Il CERSI (Centro di Ricerca per lo Sviluppo Imprenditoriale)...
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...Supply Chain Management in the Construction Industry: Gilmor Engineering Limited case study. By Emmanuel Ola Elehinle Student I.D 15597305 Submitted To Laureate Online Education & University of Liverpool – Online Masters Degree In Partial fulfillment for the award of Master of Science (M.Sc.) Degree in Operations and Supply Chain Management Abstract Activities in the execution of a construction project are usually time bound and require an effective management of the supply chain network to meet deadlines but the comparison of case studies and past research works shows that there are waste and problems in the construction supply chains which are characterized by inadequate coordination. In this study therefore, analysis of the key controlling parameters of a construction company’s supply chain operations and systems is carried out with an optimization of information flow within the system to improve performance. The barriers that obstruct coordination are identified and an efficient coordination model for a supply chain is suggested to accelerate and improve the economic and operational innovations for the management of construction projects. 1. Introduction Supply chain in the construction industry is a non static one and is characterized by inadequate coordination of the key processes and parameters. According to Xiaolong & et al (2007) “Coordination is the core issue to improve construction performance in construction supply chain”. In this study therefore...
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...Int. J. Production Economics 133 (2011) 25–34 Contents lists available at ScienceDirect Int. J. Production Economics journal homepage: www.elsevier.com/locate/ijpe Identifying risk issues and research advancements in supply chain risk management Ou Tang a,c, S. Nurmaya Musa a,b,n a Department of Management and Engineering, Link¨ping University, SE-581 83 Link¨ping, Sweden o o Department of Engineering Design and Manufacture, University of Malaya, 50603 Kuala Lumpur, Malaysia c School of Economics & Management, Tongji University, Shanghai 200092, PR China b a r t i c l e in fo Available online 3 July 2010 Keywords: Supply chain Risk management Citation/co-citation analysis abstract The purpose of this paper is to investigate the research development in supply chain risk management (SCRM), which has shown an increasing global attention in recent years. Literature survey and citation/ co-citation analysis are used to fulfil the research task. Literature survey has undertaken a thorough search of articles on selected journals relevant to supply chain operations management. Meanwhile, citation/co-citation analysis uses Web of Sciences database to disclose SCRM development between 1995 and 2009. Both the approaches show similar trends of rising publications over the past 15 years. This review has piloted us to identify and classify the potential risk associated with different flows, namely material, cash and information flows. Consequently, we identify some research...
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...Article Title Page The moderating role of supply network structure on the customer integration–efficiency relationship Author Details Prof. Pamela Danese Department of Management and Engineering, University of Padova, Vicenza, Italy. Prof. Pietro Romano Department of Electrical, Managerial and Mechanical Engineering, University of Udine, Udine, Italy Corresponding author: Pietro Romano Corresponding Author’s Email: pietro.romano@uniud.it Structured Abstract: Purpose: To study whether a fast supply network structure interacts with Customer Integration (CI) by positively moderating the relationship between CI and efficiency performance. Design/methodology/approach: Two hypotheses are developed, incorporating dimensions of Customer Integration, Fast Supply Network Structure and Efficiency performance. The hypotheses are tested through a hierarchical regression analysis using data from a sample of 200 manufacturing plants. Findings: CI alone is not enough to guarantee cost reductions because a fast supply network structure acts as a moderator of the CI-efficiency relationship. The role of this moderator is twofold. On the one hand, it interacts with CI, strengthening the positive impact of CI on efficiency through a positive complementary effect. On the other hand, if the supply network structure is not intended to support fast lead times, the impact of CI on efficiency can be hindered and, in extreme cases, CI can even make efficiency worse. Practical implications: Efficiency maximization...
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...Supply Chain Management: Challenges, Remedies and the Impact of change - Overview By Adawari Josiah Jumbo Student No.: 15522057 Submitted To Laureate Online Education & University of Liverpool – Online Masters Degree In Partial fulfillment for the award of Master of Science (M.Sc.) Degree in Operations and Supply Chain Management Instructor: Professor Anshuman Khare 2010. ACKNOWLEDGEMENT I am delighted to say thanks my Instructor Professor Anshuman Khare for your professional support and supervision all through this module including this project work for your encouragement is commendable. The learning acquired through interaction with my course mate has been tremendous, I therefore say thanks to my entire class mate. I also appreciate all authors whose works aided me in this project. I am sincerely indebted to all of you. To God, I say thanks for your kindness and support for this programme. Adawari Josiah Jumbo ABSTRACT This research was carried out to find out the challenges and the economic and operational impact of change on supply chain, including the options available to improve the challenges and create increased performance on the chain. To drive home the study we focused on PHRC Limited in Nigeria. We also undertake a comprehensive review of...
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...Case studies in Supply Chain Management: Case Study 1 RFID and increased Supply Chain efficiency By Hilal Al Harthy Yanee Angsukran Vikram Ramakrishnappa Gowda Paul Macinnes Thakerngkorn Pothibourthong Contents 1. Executive Summary 2. Introduction 3. RFID in Operations - Wal-Mart case study 4. RFID in Logistics - Canadian Airlines case study 5. The Risks of RFID technology in the Supply Chain 6. Conclusions 7. References 1. Executive Summary RFID is an emerging Information technology system in Supply Chain management. The purpose of using this technology is to speed up processes, improve efficiency and reduce operational costs. Looking at large companies who have implemented such schemes, we can see that although implementation and operational factors can be barriers, RFID technology is beneficial to Supply Chain operations. In terms of Implementation, the high costs and low initial ROI (Return On Investment) can make the use of RFID technology appear unattractive when first deployed. In terms of Operations, The technical difficulties for RFID produced by certain manufacturing environments can be a major obstacle, as well as difficulties integrating supply chain partners into a RFID based Supply Chain. Despite this, research revealed that RFID provides improvements to a Supply Chains core efficiency, which positively impacts upon running costs. It is suggested therefore that the use of RFID in the...
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