...accountability through support of students in practice * demonstrate breadth of understanding of assessment strategies and ability to contribute to the total assessment process as part of the teaching team * provide constructive feedback to students and assist them in identifying future learning needs and actions. Manage failing students so that they may enhance their performance and capabilities for safe and effective practice or be able to understand their failure and the implications of this for their future * be accountable for confirming that students have met or not met the NMC competencies in practice and as a sign off mentor confirm that students have met or not met the NMC standards of proficiency and are capable of safe and effective practice | Suggested Examples of Evidence * Reflective accounts * Anonymous example of student learning contract * Anonymous records of dealing with challenging circumstances and non-achieving students * Anonymous records of feedback given to students * Examples of how to use the student assessment criteria and map to learning outcomes and students individual learning objectives * Examples of evidence used to determine student achievement of competencies and proficiency * Evidence of collaborative working with partners in education * Attendance at mentor forums | Section 3 – Triennial Review – NMC Mentor Outcome NMC Mentor Standard : Establishing effective working relationshipsDemonstrate effective relationship building skills...
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...Supportive Relationships that help Reduce Risk of Abuse and Neglect P6: Explain the role of supportive relationships in reducing the risk of abuse and neglect M3: Discuss the role of supportive relationships in reducing the risks of abuse and neglect, using examples In order for a vulnerable individual to feel confident and feel as though their needs are being met, a supportive relationship is essential. A supportive relationship is a relation based on empathy and encouragement and involves the care and support from those around them such as, friends, and family and care workers. Supportive relationships can affect an individual’s health and well-being in a positive way and by having the support of others around them can give the individual confidence and make the individual feel better about themselves. It also means that trust is built between the carer and the cared for, and when something goes wrong, the individual feels that they can go and report it someone who is close to them, who can then go on to resolve the situation. For a new care worker this could prove difficult for them to create any kind of relationship with a client or service user, but they would need to consider both the nature of themselves, and the individual they are supporting’s role. Being a vulnerable adult leads them to being susceptible to various forms of abuse and/or neglect, and because of the very nature of what is happening they may have no idea as to how to respond to the abuse – finding...
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...the role of supportive relationships in reducing the risk of abuse and neglect and discuss the role of supportive relationships in reducing the risk of abuse and neglect (linked together) In order for a vulnerable individual to feel confident and feel as if their needs are met, a supportive relationship is essential. A supportive relationship is a relation based on empathy and encouragement and based on the individuals supporting each other in different ways, in order to maintain happy and healthy, physically and mentally. Without a supportive relationship, individuals might not feel confident or they might feel withdrawn and neglected by the person who is taking care of them. Without a supportive relationship people might start feeling self-conscious or they might become depressed as they might feel as people do not want to be their friends or not even to communicate with them. Practitioners must build relationships and promote the rights of people using the services and they do this through a variety of different techniques and skills. There are core principles used that are vital throughout supportive relationships. The core principles of care are; •Dignity - This ensures that individuals are being respected and have control. •Equality - Encouraging equal opportunities and rights for everyone involved within supportive relationships. •Respect - Admiration towards abilities and qualities of individuals within supportive relationships. Without having respect...
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...assesses students in a practice setting” (NMC, 2008a). The role of a clinical nurse mentor is described as someone who supervises, teaches and assesses student nurses in a practice setting (Jokelainen et al, 2011, Ousey, 2009), although the role is more complex in that a clinical nurse mentor needs to process the ability to select and support learning opportunities, they have a responsibility to manage diversity and equality, be accountable and ensure standards are maintained (NMC, 2008a). This is supported by Jokelainen et al (2011) who describes mentoring as being complex due to contextual, collegial, pedagogical and clinical teaching. Student nurses are supernumerary in the practice placement, meaning they are there as learners even though they must make an active contribution to the work of the practice area (RCN, 2007). Their active contribution is additionally supported by Morgan (2002) who emphasises that students may feel surplus to requirements through their supernumerary status. Standards relating to mentoring nursing students are set by the Nursing and Midwifery Council (2008a). They include; establishing effective working relationship through placement orientation, facilitating and evaluating learning,...
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...many reasons why people communicate. Communication helps build relationships not only in a professional context but also in your personal life. Communication in every form builds trust and understanding of one another's needs. It helps us share ideas and express our needs and wants through asking questions and gaining information from either a verbal response or a non-verbal response such as listening to responses and observing body language, facial expressions and eyes contact. Communication also helps us express our feelings and emotions and enables an empathetic and reassuring response. It can also help us to socialise and build relationships with new people. Communication is very important for a support worker as through effective communication the support worker can gain information by asking questions and listening to responses. This allows the support worker to provide the correct support for the service user and build a trusting relationship. Communication with colleagues is also very important. It allows the continuity of care and ensures all staff members are aware of any changes in support. Communication in the work place promotes good working relationships and can be used to get a point across and promote a safe healthy environment in which to work. 1.2 Explain how effective communication affects all aspects of working in adult social care. Having effective communication when working in the adult care setting is really important as you need to work...
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...elderly assessment ward, which caters for both male and female patients. Several students have been placed on our ward over the years, it is the mentors responsibility to provide students with appropriate support, guidance and supervision within the clinical environment, Myall 2008. One of the key issues that need to be considered in preparation for an effective learning environment would be making sure the student is aware of the situations that could arise on the ward, discussing typical events that could happen on a daily basis. clinical experience can be a stressful part of the nursing program, working in a unfamiliar area, working with difficult patients and the fear of making mistakes. Hutchinson (2003) believes that a teacher should aim to provide an environment in which learners feel safe to experiment, voice their concerns, identify their lack of knowledge and stretch their limits. One of the major factors affecting learning is the environment in which it takes place. It is the responsibility of professional staff to create and develop an environment conductive to learning (Price, 2004). This implies that the environment should be continually monitored to ensure it provides appropriate support and experience for students and responds to the changes that take place. The mentor could undertake this as part of their daily routine prior to the student commencing their shift, ensuring that the appropriate...
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...Unit 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. 1.1 Identify the different reasons people communicate. The different reasons people communicate are to express their concerns or fears about something. People use communication to express needs for care, support, ask or give answers, when socialising with family and friends or developing relationship people communicate with each other. Communication is used to show support and reassure, to share ideas and experience. 1.2 Explain how communication affects relationships in the work setting. Good communication in a work setting is very important as this help to build an effective working relationship between service users, their families, and care service provider. A good communicating...
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...Understanding the role of the social care worker 1.1 Explain how a working relationship is different from a personal relationship The difference between a working relationship and a personal relationship is that a professional relationship is governed by professional codes of conduct and employer policies and procedures. Fundamentally, it is vitally important to maintain professional boundaries between other staff members and individuals in your care, taking care to maintain a strong sense of mural respect and understanding of the beliefs of others, regardless of your opinion of them. Essentially, a personal relationship is one that is created through personal choice with a person who you share similar interests and personal values with. Concepts such as boundaries are more fluid and are not governed by set rules of procedures. 1.2 Describe different working relationships in social care settings There are many different types of relationships within health and social care and each will require a different type of working relationship with varying degrees of formality. For instance, the relationship you would have between a service user and a social worker, or other professional body would be much different, having to employ a more formal approach with a member of a professional body. Essentially the different types of working relationships are: Between colleagues Between supervisors and managers Professional bodies Clients and family members/representatives...
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...Collaboration Case Study |Teacher |Strategies |Reasoning |Opportunities |Challenges | |1 |Build Rapport: As a literacy coach, I would |Lillian is an experienced teacher which is why I |Collaborative Resource Management: Through|The biggest challenge I can identify in working with | | |work on building a rapport with Lillian as |chose the collaborative stance. Through validating|collaboration, the teacher and coach work |Lillian, is resistance to coaching suggestions, because | | |the first step. Because she is an experienced|her as a good resource for other teachers, |together to explore school resources, |she was not hired for the Literacy Coach position for | | |teacher, my approach would be in a way that |providing ideas of effective lessons and |discuss effective ways of how to implement|which she applied. Therefore, I feel it’s more important | | |is respectful to recognizing her expertise. |strategies, she will ideally be more open to |the resources, and discuss strategies. |to establish a rapport with Lillian initially. | | |Examples of this are: Initially I would |coaching and collaboration. In other words, if she|This will allow Lillian to share her ...
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...professional health care communication is critical in a professional working environment rapidly changing. Communication collaboratively is more effective than individually. Relevancy of effective personal and professional healthcare communication with others benefit and contributes to a better health outcomes. The lack of personal and professional healthcare communication contributes to poor outcomes. Theories and principles of therapeutic communication greatly benefit the healthcare setting, patients, and the healthcare professionals. Define Healthcare Communication Healthcare communication is defined as a process that facilitates interdependence among members of a healthcare group or unit. Communication has multiple meaning and comes in many ways, and this process enhances the shared ideas within the healthcare setting. Healthcare communication is important, it is narrow in scope, and it concerns the individuals with healthcare related information. Healthcare interaction between individuals that communicate can be verbal, nonverbal, oral, or written. Communication can be personal or impersonal issues dealing within healthcare settings. “In health communication, the focus is on specific health-related transactions and factors that influence these transactions” (Northouse & Northouse, 1998, p. 3). Healthcare communication is not only just with patients. Healthcare communication is national and worldwide. Effective competent healthcare communication is for the best outcomes...
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...elderly assessment ward, which caters for both male and female patients. Several students have been placed on our ward over the years, it is the mentors responsibility to provide students with appropriate support, guidance and supervision within the clinical environment, Myall 2008. One of the key issues that need to be considered in preparation for an effective learning environment would be making sure the student is aware of the situations that could arise on the ward, discussing typical events that could happen on a daily basis. clinical experience can be a stressful part of the nursing program, working in a unfamiliar area, working with difficult patients and the fear of making mistakes. Hutchinson (2003) believes that a teacher should aim to provide an environment in which learners feel safe to experiment, voice their concerns, identify their lack of knowledge and stretch their limits. One of the major factors affecting learning is the environment in which it takes place. It is the responsibility of professional staff to create and develop an environment conductive to learning (Price, 2004). This implies that the environment should be continually monitored to ensure it provides appropriate support and experience for students and responds to the changes that take place. The mentor could undertake this as part of their daily routine prior to the student commencing their shift, ensuring that the appropriate...
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...2.3COMMUNICATION AND PROFESSIONAL RELATIONSHIPS WITH CHILDREN.doc COMMUNICATION AND PROFESSIONAL RELATIONSHIPS WITH CHILDREN, YOUNG PEOPLE AND ADULTS • Describe how to establish respectful, professional relationships with children and young people Children of all ages, cultures and abilities need to feel secure and valued. Through positively communicating with and being involved with pupils, we will show them that they are part of the school community. Children of different needs and ages will require varying levels attention and support according to their needs and amount of time they can concentrate. To children in early ages they still need to remind them about the importance of listening to others and taking turns to speak. They also need to very clear and check their understanding. One of effective way of encouraging children to understand and respect others is through discussion and activities. Also we should not try to use complicated language or long list of instructions, which make what we are saying more difficult to grasp. • Describe with examples how to behave appropriately for a child and young person’s stage development It is very important to ensure that when we communicating with children and young people we take into account their stage of development. Children and young people also need to be able to understand how their feelings might effect their behaviour and we may need to talk to them about this. For example, saying...
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...Mentoring and enabling learning in the practice setting A reflective account of my experience of facilitating learning, assessing and teaching a student or co-worker, and how this experience will inform my future development within the mentor or practice teacher role. Student Number: 2930211 Word Count: 3150 Part 1: Introducing the Mentorship role I am a band five registered paediatric nurse based on an orthopaedic and spinal surgical ward in a tertiary paediatric hospital. I am currently engaging in completing my training to become a qualified mentor. This reflective account details my experiences assessing, teaching and facilitating the learning of a student during their practice based learning, and how this experience may affect my future practice. Throughout the account, in order to protect the identities of people, trust and clinical setting involved confidentiality will be maintained via the use of pseudonyms or omission of names (Nursing and Midwifery Council (NMC), 2008a). The function of practice based learning is to provide experience, serving an important role in developing the skills of the student in interacting with patients and their families assisting in technical, psychomotor, interpersonal and communication skills (Ali and Panther, 2008). Practice based learning provides an opportunity to link theory and practice, and promotes professional identity development (Fishel and Johnson, 1981). Practice based learning is also crucial in the profession of nursing...
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...[pic] The British Council [pic] Behavioural Competency Dictionary External Version: August 2006 Contents [pic] 1. Introduction and explanation of behavioural competencies 3 2. Behavioural Competencies 5 1. Introduction and explanation of behavioural competencies [pic] Introduction The purpose of the British Council is to build mutually beneficial relationships between people in the UK and other countries and to increase appreciation of the UK’s ideas and achievements. The work of every British Council member of staff contributes in some way to the achievement of this purpose through contributing to one or more of the following outcomes: • Improved perception of the UK in other countries • Greater mutual understanding between the UK and other countries • Stronger ties between the UK and other countries It is therefore important that we all have a clear understanding of what our role is and what is expected of us. To do this we use job descriptions which describe the aims and objectives of jobs and the behavioural competencies and generic skills required to do a specific job. These form part of the Organisational Skills Profile together with a third element, job families. At the British Council we use a standard set of 13 behavioural competencies. This dictionary describes them in further detail. For further information on any aspect of the person...
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...Does workforce diversity always result in better organizational performance? In today’s global competitive environment, workforce diversity became a competitive edge that helps firms better understand different cultures and different ways of conducting business globally (“Benefits and problems”). Taylor Cox emphasized that increasing workforce diversity for better organizational performance is still an essential business issue that receives great attention, as “most of today's small business owners and corporate executives recognize that attention to the challenges and opportunities associated with the growing trend toward culturally diverse work forces can be a key factor in overall business success”. Rob McInnes identified 7 factors that motivate companies to diversify their workforces: As a Social Responsibility: companies exercise corporate social responsibility role by diversifying their workforces and supporting their good living. As an Economic Payback: “diversifying the workforce, particularly through initiatives like welfare-to-work, can effectively turn tax users into tax payers”. As a Resource Imperative: companies shouldn’t be hindered from attracting best talents available in the markets because of discriminatory practices. As a Legal Requirement: law requires companies not to be discriminatory in their employment practices or they will be exposed to penalties, as “fines and loss of contracts with government agencies”. As a Marketing Strategy: companies...
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