...Business Communication Technology Com 295 Business Communication Technology Introduction Instant Messaging is a tool used in today’s Business as a communication tool. Instant Messaging also known as IM is a term used to describe software apps such Widows Live Messenger, AIM, Yahoo Messenger, and Google Talk. The software allows users to have real- time conversations. “IM has exploded in popularity since ICQ, the first free, public instant-messaging utility, was introduced in 1996,” ("Encyclopedia.com", 2009). The role IM is taking in business communication is growing. What is the role of IM in Today’s Business World? According to "Encyclopedia.com" (2009) the impact IM is having on today’s business world is that it allows employees to get immediate answers from co-workers, clients and suppliers. Some company’s say that this allows for increases in productivity. Other uses for IM are virtual meetings and collaboration on group projects. “Backers say IM, once dismissed as a plaything for the under-twenty set, dramatically speeds up the flow of information in and out of a company,” ("Encyclopedia.com", 2009). The Good and the Bad Even though, IM allows for quicker responses it also has some downsides. It is not a secure form of communication. Leaving the business open to potential security risks for document interception and viruses. If a company does not have strict rules, using IM can be considered a distraction. Some companies are using enterprise instant messaging...
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...Running head: COMMUNICATION AND MODERN TECHNOLOGY 1 The Effects of Modern Technology on Business Communication Running head: COMMUNICATION AND MODERN TECHNOLOGY 2 Business communication refers to the relaying of information related to services, products or companies within the business (Clutterbuck , Hirst & Cage, 2003). Communication is an important part in the daily operation of a business. Clear communication channels within a business helps the organization carry out its activities effectively. All businesses require effective communication channels and skills. There are various communication channels which include face-face communication, internet communication, print, presentations, reports, telephone conversations and forums. Technology plays a vital role in business as well. Without modern technology, communicating through most of those channels would not be possible. Businesses have come to depend on technology for their success. Modern technology has changed our personal life as well as revolutionized the world of business. Many years ago, communication was limited to sending letters and communicating through radio waves resulting in poor and delayed communication. Now however, with the invention of phones, cellphones, computers and more, businesses can communicate globally in less time and effort. With the invention of computers and internet the speed of which...
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...BUSINESS COMMUNICATION BUSINESS COMMUNICATION AND THE TECHNOLOGY CONTEXT You are sitting at your computer when you hear the familiar musical chord that announces an incoming message. You activate your interview line, and the communication manager of your company appears in the comer of your screen. "Thought you would be interested in this memo from headquarters," she says. "regarding the new communication system we're installing. Soon we'll be completely wireless, and you'll be able to receive and transmit images that can fill your screen rather than sit in the corner of it," She chuckles. "That's assuming you want a larger image of whoever you're talking to!" You chat for a few minutes while the copy of the memo is being sent. Within a minute or two, your printer gives you a copy of the memo. You say goodbye and deactivate your interview line. Why Managing Information within Organizations? The growth of information technology over the past 30 years has transformed the way business is transacted throughout the world. Obvious effects of the new technologies include a marked increase in the amount and availability of information and greater speed in sending and receiving it. Other, less obvious effects are changes in organizational structure from the diminishing importance of physical location in running a business. Additional changes involve requirements in computer literacy even for entry‐level positions and changes in individuals' work demand and expectations...
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...Specific Purpose: To educate and inform the public about hurricane preparedness. Thesis Statement: Three basic level of preparedness individual should take; (1) before a hurricane, (2) during a hurricane and (3) After a hurricane. Introduction Attention-Getter: It was the Caribbean’s worst nightmare, when an extremely powerful hurricane was formed during the 1988 Atlantic hurricane season and creates a widespread destruction in the Caribbean Sea and the Gulf of Mexico. At category 4 Hurricane “Gilbert” struck Jamaica on 12 of September 1988, causing a direct land fall on the island. The eye of the storm passed directly over the island with wind speeds 217 km/h bringing 200 to 250 mm of rain fall in total. Throughout the Caribbean and the Gulf of Mexico Hurricane Gilbert killed 443 persons and caused about $7.1 billion in damages over the course of its path and as a result of the effects, the World Meteorological Organization retired the name Gilbert in the spring of 1989, and was replace to Gordon. Preview: The official hurricane season start June 1 to November 30 however the adverse impact of hazards often cannot be prevented fully, but their scale or severity can be substantially lessened by various strategies and actions that we should take into consideration: (1) before a hurricane. (2) during a hurricane and (3) after a hurricane. Body I. Four Steps that individual should take into consideration before a hurricane. A. Check thoroughly the roof of your...
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...Before technology was founded, communication was made by painting, drawings and writing. Because there is a numerical limit to do the communication, people rarely communicate to each other. But now, people can communicate easily because the technology. The rise of the Internet and combined with the modern technology has really impacted the way of business operates. Some facts that technology has been the impact of a business is global companies can interact more easily because of technology and the Internet. They don’t need to get to the other country or maybe a city just to make an agreement and sign a document. This essay will talk about how online shopping and marketing & advertising has been impacted the way of business operates. As you can see, nowadays some companies improve their service by using a website to promote their products. They allow us as a costumer to purchase from online and paid the product and also the shipping cost by requiring a credit card. And they will send it through a courier service. Example, eBay is part of a company that selling things through online. Usually people who want to sell their things (example: Textbooks), they will post the detail and the book condition in their website. And people from another city or country can check it. Is it making easier people to buy things? Actually it is. Nonetheless, sometimes the photo and the details won’t it like they post it on the website. In the picture it looks nice, but in reality they are not in...
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...As technology develops, more shopping and business is done through the Internet while communication face-to-face becomes less frequent. Is it positive or a negative development? Informational systems are improving very fast at present and they have become a relevant part in a modern person’s life. The one can buy items and deal by means of the World Wide. This phenomenon has harmed and profit consequences. Above all, it is hardly to argue with statement that the natural people’s discussion cannot be replaced by a soulless machine. Furthermore, only speaking and keeping eye contact help to express full set of speaker’s feelings and emotions. On the one hand, personally presence is the important part of business and buying process. The signature is required in every documents and wearing clothes is essential in shopping. On the other hand, computer networks make possible finding and contacting suppliers and potential buyers in all over the world. As a consequence, it has extra opportunities for increasing a product sells. Besides, advertising by means of the Internet obtains the famous for company’s goods and reduces marketing costs. Everyone having a bank account can purchase any goods which he/she is interested in by internet auctions. As great example might be demonstrated the website ebay.com. This service provides the chance to buy or to sell needed thing quick and simple. So, it made this e-market popular throughout the world. Along with simplifying buying...
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...MANAGERIAL COMMUNICATION ACTIVITY 2 TECHNOLOGY AND COMMUNICATION Submitted to:- miss pallavi Submitted by:- sahista n baxi Technology and Communication Communication is simply the act of transferring information from one place to another. communication is the activity of conveying information through the exchange of ideas, feelings, intentions, attitudes, expectations, perceptions or commands, as by speech, gestures, writings, behaviour and possibly by other means such as electromagnetic, chemical or physical phenomena. It is the meaningful exchange of information between two or more participants. Communication requires a sender, a message, a medium and a recipient, although the receiver does not have to be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver understands the sender's message. Communication is of many types some of them are non-verbal communication, verbal communication, oral communication, written communication etc. Non-verbal communication describes the process of conveying meaning in the form of non-word messages. Verbal communication takes place through the spoken words between the...
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...Business Communication Trends Paper COM/285 Jan Professor Business Communication Trends Paper Business communication plays an important role, as it facilitates effective communication at the workplace, which helps the business and the organization as a whole to gain success. Business Communication provides the managers at the workplaces to effectively and efficiently coordinate with all the aspects and fields of the business. It is an effective tool that enables the managers at the workplaces to accomplish the goal of the business. Effective business communication has become prerequisite for the organizations, in order to flourish and to prosper in the present business world (Guffey & Loewy, 2010). Working as a US ARMY career counselor, business communication plays a very important role in managing the daily tasks at my workplace. Effective communication facilitated by it, enables the organization to promote and communicate the applicants and the public about the new option or services. This effective communication with the applicants and coworkers has a major impact upon the applicants enlisting the US ARMY. Not only, have other organizations benefited from utilizing Business communication by promoting their product and their services, but, Business communication has also enabled the customers to tell their demands to the organization. Thus, business communication helps in establishing a two-way effective communication between the customers and the organization...
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...Developments in Practice XXXVI: How to Talk So Business Will Listen … And Listen So Business Will Talk Heather A. Smith School of Business, Queen’s University, Kingston, Ontario heather.a.smith.queens@gmail.com James D. McKeen School of Business, Queen’s University, Kingston, Ontario One of the most important skills all IT staff need to develop today is how to communicate effectively with business. Over and over, research has shown that if IT and business cannot speak the same language, focus on the same issues and communicate constructively, they cannot build a trusting relationship. And business is consistently more negative about IT‘s ability to communicate effectively than IT is. In fact, even while IT collaboration is improving, business‘s assessment of IT‘s communication skills is declining. While much attention has been paid to organizational alignment between IT and business (e.g., governance, structure) very little has been paid to the nature and impact of the social dimension of alignment, a big element of which involves communication. To explore the business and interpersonal competencies that IT staff will need in order to do their jobs effectively over the next five–seven years and what companies should be doing to help develop them, the authors convened a focus group of senior IT managers from a variety of different organizations. This paper documents the results of this discussion, integrating them with findings from the research and practitioner literature...
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...Business communication needs to become interpersonal again. No matter how we believe our human forms came into existence, we were built to need personal contact and function best with face-to-face communication. As children, we desired comfort from touch, a hug from our mothers. As teenagers, we held hands with our boyfriend or girlfriend. As adults in the workforce, we still need to feel that connection and comfort with our families and the people we work with. As Susan RoAne (2008), owner of a speaking, consulting, and coaching business, discusses one way we feel this connection is through getting to know and building trust by communicating in-person. Through this interpersonal interaction, we not only feel more comfortable around the people we collaborate with, but can better share thoughts and understand what those people are saying verbally and on paper (p. 60). Do you trust someone you have never met in person? Most people say no, because there is no connection with you and the person until you meet. It is important for employees to feel a connection in their job and feel what they do matters to the business and fellow co-workers. Employees feel a connection when participating in regular face-to-face interactions with co-workers. Connections are important in business because as David Ryback (2010), an internationally acclaimed speaker and consultant, states: “Business cannot exist in the absence of people relationships, the stronger the relationships, the more potential...
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...Compare the direction of current and past trends in both communication and networking and explain how these changes have impacted business. The buzz word that is currently doing the rounds of Information Technology industry is 'technology-driven transformation'. Businesses interpret this as using the technology to redefine the services that they can offer at lower costs, which would increase the revenues and boost the profits. As the scope of the Internet is getting widened day by day as a technology platform, it has been occupied by an ever-growing number of application tools. These tools facilitate deriving the most from the Net and business communication trends. It is a fact that continually advancing technology is bringing about dramatic changes in business communication trends the world over. The day may not be far off when business communications will be done in a paperless manner favoring green technology. It is only to be expected that during the ensuing decade, business communication facility will receive further thrusts and will witness major innovations across many more interfaces - through mobile phones, standard landline telephones, Internet and the Web in general. Business communication trends and tools broadly deal with technological developments and applications pertaining to business processes that can relate to back office operations, data management and analysis, professional services and support, to mention only a few. They cover almost any type of businesses...
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...Business Communications Trend Tiffany Binford, Com 285 University of Phoenix Cassandra Molavrh November 19, 2009 Business Communications Trend New trends in technology are reinventing the business of communications. Businesses owners no longer have to wait until the next business day to communicate with employees to have an unplanned meeting. Technology has enabled many businesses to operate from remote locations near and far. Several new ways of communicating have become available to businesses and corporations to make the business more functional. The roles that business communications play in each day activities and how it helps manage daily work activities will be discussed as well as the trends in the current and previous workplace, and the message types that resulted from those trends. Business communications play an important role in every day activities by keeping communication available at all times. Being able to communicate effectively in a work environment is essential to the employees as well as the customer. An employee or manager should be able to get his or her point across as in person the same way in a meeting face-to-face. With the new technology such as Internet, PDAs, E-mail, and cellular phones communications as become less stressful. In a workplace e-mails are often used as a way of communicating to a number of people without requiring a face-to-face meeting. With...
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...Gap Analysis: Global Communications Since the past century, many organizations are facing a phenomenon called globalization. The term globalization refers to the movement of people (labor) and knowledge (technology) across international borders. (International, http://www.imf.org/external/np/exr/ib/2000/041200.htm, p1). Global Communications is in the telecommunications industry, and as any organizations within this industry, it is facing too much competition. To address this issue, Global Communication is planning to introduce new services to its small business and to globalize. This business initiative was created by Global Communications senior leadership team and approved by the board. However, conflict exits between Global Communications and Technologies Workers Union following the release of this strategic plan to outsource part of the domestic call centers to India and Ireland. (University of Phoenix eResource, https://mycampus.phoenix.edu/secure/campus/tampamain/student/homepgage.asp, p1-3). In order to identify the gap analysis of this situation, a good understanding of the situation must be gained through the evaluation of issues, opportunities, stakeholder perspective and ethical dilemmas. Issues and Opportunities Identification The main issue that Global Communications faces is the increase competition through expansion of services throughout the telecommunications industry. More players have entered the market with broader services. What once was multiple...
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...Importance of Technology to the Business INTRODUCTION A. Nowadays, technology has become very important in the business world, no matter small or big business. If we take away technology, all the business around the world would become standstill. So, why technology is important to the business? B. Do you know what technology is? Technology is humans using objects to change the natural and human-made environment as well as business. C. My name is Ee Chun Kit. I am second semester student from Diploma in Finance and Investment. Today, I would like to talk about some of the important of technology to the business. D. First and foremost, technology can provide more useful and relevant works for employees. Besides, technology can also improve business communication. Last but not least, technology is important to provide better service to customers. [Let me start with the first importance of technology to business which is provides more useful and relevant works for employees.] BODY 1. Provides more useful and relevant works for employees I. We should not need to spend our time on performing repetitive work that computers could do for us. II. All we would need to do is provide the input, the system would then do the processing, and provide an output. [Technology not only can provide more useful and relevant works for employees, but it can also improve business communication.] 2. Improves business communication I. Technology has allowed...
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...Business Communication Myra Holmes COM/285 July 11, 2011 Hector Fulgencio Business Communication Concepts Life is changing faster than can be imagined and the way we do business is changing as well. Today’s flourishing business community communicates through the continual advancement of changing technology. The major component of running a successful business is excellent communication. In this paper, the role of business communication in day-to-day activities, the communication trends in the workplace, and the results of these trends will be explored. Effective communication skills play a key role in the outcome of day-to-day activities in both the workplace and in your personal life. Effective communication is a priceless trait that can help a person’s business career flourish. Employers know that they benefit from hiring employees with the ability to communicate well. With unemployment at a all time high it is beneficial for job seekers to refine their communication skills, especially since communication is essential in virtually all areas of today’s business world. In my day-to-day activities, the role of business communication helps me with discipline by providing me the ability to stay on track and complete projects without being distracted throughout the course of the day. I am able to take advantage of diverse opportunities, enjoy life, and still be productive. Email for me is one of the best tools ever invented because it assists...
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