...Journal of Chinese Human Resource Management Emerald Article: Chinese HRM in action: an interview with Wayne Chen of Hay Group China Boyi Wang Article information: To cite this document: Boyi Wang, (2011),"Chinese HRM in action: an interview with Wayne Chen of Hay Group China", Journal of Chinese Human Resource Management, Vol. 2 Iss: 1 pp. 61 - 68 Permanent link to this document: http://dx.doi.org/10.1108/20408001111148739 Downloaded on: 04-05-2012 References: This document contains references to 2 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 1212 times. Access to this document was granted through an Emerald subscription provided by UNIVERSITY OF SUSSEX For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Additional help for authors is available for Emerald subscribers. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275 journals and more than 130 book series, as well as an extensive range of online products and services. Emerald is both COUNTER 3 and TRANSFER compliant...
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...Laurea University of Applied Sciences Laurea Leppävaara Brand Image in Cola Drinks CASE: Future Cola of Wahaha Group Co.Ltd,China Jianfei Sun Degree Programme in Business Management Thesis April, 2010 Laurea University of Applied Sciences Laurea Leppävaara Degree Programme in Business Management International Business-to-Business Marketing Abstract Jianfei Sun Brand Image in Cola Drinks; Case: Futre Cola of Wahaha Group Co.Ltd, China Year 2010 Pages 45 In Chinese beverage market, there are three mainly cola brands, Coca cola, Pepsi and Future Cola, these three brand share almost 90% cola market, so that competition is omnipresent ,not only in the consumer market, but also very intensive in business to business market. Business-to-business brand building involves various aspects, for example, attributes of products and services, brand image, brand position, and B2B brand management, Wahaha Co., Ltd as a case company need to build brand image and find a solution on how to be a stronger brand in order to attract more potential customer. The theoretical context of this thesis lies in marketing management. The theoretical emphasis and framework is however in brand management: brand concepts, brand building and brand image. As the study is made in B2B environment the difference between B2B and consumer markets will be specified. The quantitative research method is used in the research for study; the data for empirical study was gathered through email. The questioner is...
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...businesses in East and Western Europe, North America, Latin America, Asia and some other countries. Later, they spotted on China as a potential cosmetics market due to its extremely high population and entered the Chinese market to compete with other cosmetic brands as a late entrant. This report attempts to discuss on L’Oreal’s expansion in China. For example, in order to speed up the growth in the Chinese market, L’Oreal signed agreements to acquire two famous Chinese cosmetic brands, Yue-Sai and Mininurse. Moreover, according to the contracts, both the founders of Mininurse and Yue-Sai were required to never enter the cosmetics market. Were these problems that affect L’Oreal’s management on the two Chinese brands and its future growth in China? They are to be identified and analyzed in detail. Conclusion and recommendations will be given at the end of the report on how to well manage the two Chinese brands and make sustainable growth in the future. For example, keep the original cosmetics product packaging of Yue-Sai instead of re-packaging it due to the risk of losing brand loyalty. Remain the original core identity of the cosmetics when improving the formula of it. Yet, it is suggested to build up better business strategies for L’Oreal’s development in China in the future. Table of contents Introduction……………………………………………………………………………………………………3 Background and information…………………………………………………………………………...3 Finding and analysis………………………………………………………………………………………..4 Recommendations…………………………………………………………………………………………...
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...Cross Cultural Communication in Multinational Firms --- A Case Study of Swedish Company and its Subsidiary in China Abstract In times of rapid growth, both in terms of economic development and globalization, an increasing number of firms extend their businesses abroad. A subsequent challenge of this development is the managerial implications of cross-cultural management. This study employs a qualitative approach in a single case study of Swedish company and its subsidiary in China. After reviewing the previous studies, the authors summarize the differences of management style, staff behaviors and communication system in different culture context and find the barriers of cross cultural communication in multinational firms. The findings of this study indicate that the barriers of communication come from the national culture’s influence on the work place and behaviors of people with different identity. Moreover, culture also influences people’s way of thinking and behaving and result in different understandings toward vision and purposes of firms. Key words: cross cultural, communication, multinational firms, management style, staff behavior Prelude It is 9:00 a.m. on Monday in Sweden. The Technical product manager of company X sent an email about the new design of the product to its subsidiary company in China. He would like to have a production ready model of the new design by Friday when he flies to China. An email came on Thursday saying that there was a 1mm error of the...
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...Institute Decision Sciences Research in China: Current Status, Opportunities, and Propositions for Research in Supply Chain Management, Logistics, and Quality Management∗ Xiande Zhao Department of Decision Sciences and Managerial Economics, Chinese University of Hong Kong, Shantin, NT Hong Kong, e-mail: Xiande@baf.msmail.cuhk.edu.hk Barbara B. Flynn† Kelley School of Business, Indiana University, 801 W. Michigan St., BS 4010, Indianapolis, IN 46033, e-mail: bbflynn@iupui.edu Aleda V. Roth Department of Management, College of Business and Behavioral Sciences, Clemson University, 343A Sirrine Hall, Clemson, SC 29634, e-mail: aroth@clemson.edu ABSTRACT As China becomes increasingly important to the global economy, it is critical to conduct high-quality research on important decision sciences issues there. This article provides an extensive review and critique of the extant China-based literature on supply chain management, logistics, and quality management, based on the foundation established by Zhao, Flynn, and Roth (2006). In general, decision sciences research in China is in its infancy. Although there have been some very interesting and well-executed articles, the majority are descriptive and focus on status updates. We provide a set of propositions to guide future research in logistics, supply chain management, and quality management in China, as well as guidelines for dealing with some of the unique challenges of conducting empirical research in China. Subject Areas:...
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...Assignment: Cost Modules Essay Cost management in China has been evolving over the past ten years due to influence by the foreign concepts of management accounting. This can be traced back to year 2001 where increased market openness, reduced government interference, and increased management autonomy were mandatory for China’s accession to the World Trade Organization. This change in market condition has incentivized Chinese firms to improve their management accounting practices. Subsequently, the traditional costing method is also facing a sudden threat by the influx of ABC/M, Target Costing, Responsibility Accounting, etc. Presented with new ideas, this essay will discuss the popular cost management accounting trend in China, specifically the responsibility cost control system. I will also compare the changes in the Chinese management accounting practices and give opinions on the possible future outlook of the cost and management accounting landscape. According to the research on contemporary management accounting in China by Jason Zezhong Xiao and Rong-Ruey Duh, the most widely used techniques are, cost behavior analysis, cost allocation, responsibility accounting, and cost-volume-profit (CVP) analysis. On the other hand, the lowest levels of adoption are techniques like the activity-based costing/management, kaizen costing, standard costing, and environmental accounting. This result is gathered by providing the firms with 25 management accounting practices and asking them...
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...8 Customers’ Decision Making Process 8 Marketing Mix 9 The 4 Cs of the marketing mix 10 Cost 10 Convenience 11 Communication 11 Customer Service 11 The 4 P’s in the marketing mix 12 Growth Strategy 13 Research and Development 14 Manufacturing/Operations 15 Organizational Structure 16 Risk recognition and risk reduction strategies 16 Financial summaries, assumptions and scenarios 17 Financial details 17 Sensitivity and Scenario Analysis 17 Pro-forma financial statements 18 The Deal – the Ask and the Offer 19 References 19 Introduction Executive Summary Green Leaf Restaurant is a charming modern day Chinese restaurant located in Chermside, north of Brisbane, Queensland, Australia. Chermside is a key destination on the Queensland proposed ‘Northern Busway’ and home to the largest shopping center in Queensland. It is also the third largest shopping center in Australia containing a 4 storey shopping mall and a 16 screen cinema complex. The Westfield shopping center also houses the only Apple store in Australia thus it attracts a large number of people to Chermside. Owing to its 24 hour service delivery to its customers, the Westfield Shopping Centre attracts more customers who work during night hours, and this will create more market for the Chinese foods. The enchanted facility will target a number of groups which include: middle aged people who visit the movies and the shopping malls, people working in the many...
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...competitiveness have been increasing. The definition offered by the Chartered Institute of Management Accountants (2001) is probably one of the most comprehensive definitions: “…the possession of knowledge and experience, professional knowledge and skill, good relationships and technological capacities, which when applied will give organizations competitive advantage.” Predicting a company’s future market performance is one of the key functions of IC information disclosure (Roslender and Fincham, 2004). Consequently, IC will have a significant role in the future value creation process. This study has some limitations, such as the small sample number, which has implications for how representative the data are. Ten companies in the respective stock markets were selected in the UK and China (total twenty) and content analysis was performed. A larger sample would have made the calculations too complex for the time available. The following paper reports the results of empirical research indicating that the trend of IC information disclosure is steadily increasing in both China and the UK, indicating that British companies had a better approach than Chinese companies to disclose IC. The study has identified common ground while preserving differences to obtain an advanced and suitable method of disclosing IC information. The essay will firstly define IC in detail. Secondly, it will illustrate the research objects and methodology. Thirdly, it will analyze the results...
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...WORKGROUP SALARY DISPERSION AND TURNOVER INTENTION IN CHINA: A CONTINGENT EXAMINATION OF INDIVIDUAL DIFFERENCES AND THE DUAL DEPRIVATION PATH EXPLANATION W E I H E , L I - R O N G L O N G , A N D B Å R D K U VA A S The present study generalizes previous pay dispersion research to the Chinese context by examining the cross-level relationship between workgroup salary dispersion and employee turnover intention contingent on individual differences. Field survey data including annual objective salary and self-reported attitudes among 370 Chinese employees in 51 organizational workgroups supported our cultural predictions by showing that the relationship between workgroup salary dispersion and turnover intention was positive only among employees with higher rather than lower levels of Chinese traditionality and among those with lower rather than higher salary levels. Furthermore, the results of mediated moderation analyses suggest that a dual-deprivation path model can explain the above relationships. We discuss the theoretical, cultural, and practical implications of these findings for organizations. © 2015 Wiley Periodicals, Inc. Keywords: salary dispersion, Chinese traditionality, turnover intention Introduction E mployee turnover is a challenge for organizations and managers not only because of the decreased firm performance followed by the loss of talent, but also due to the expensive replacement cost associated with hiring, selecting, and training...
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...studies the strategic management in ZTE and has four parts. First part is a brief introduction of ZTE. Then the environmental analysis of ZTE is given and the challenges are stated. A critical analysis of ZTE’s strategy based on the environment is given in the third part. The last part is the future implication. Part 1 Introduction ZTE first founded as Zhongxing Semiconductor Co. Ltd, in 1985, Shenzhen, China. At its early age, ZTE has gained great success. In 1995, ZTE became the first Chinese firm in telecom industry to attain the ISO09001 quality standard certification. In 1996, ZTE started to take the multi-product research and development strategy, which included wireless switching, transmission, access, video conferencing and power supply systems (ZTE, 2012). In 1997, ZTE was listed on Shenzhen Stock Exchange in China. ZTE is currently the biggest telecommunications equipment manufacturer in China’s A stock market. In 2004, it became the first A-share company to be listed in Hong Kong Stock Exchange (Datamonitor, 2011). The focuses of ZTE never limited only in domestic market. ZTE launched its international expansion and expanded aggressively since 2000s. The initial overseas destinations were mainly in Asia and Africa. Currently, ZTE is becoming a global leading provider of telecom equipment and networking solutions which serves clients in 140 countries across the world (Datamonitor, 2011). Due to ZTE’s implementation of multi-product research and development strategy...
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...ABSTRACT Over the past two decades, the open-door of the market supply in China has had a massive impact on the automotive market. This development contributes to the globalization of the automobile industry that involved the integration of the Chinese domestic market into the international markets. Among many reasons, motivation to gain access to industrialized markets and to gain access to superior technology, management resources and knowledge are the most driving factors of the Chinese automotive industry for the internationalization and going abroad strategy of China´s automotive industry. This study investigated whether different external globalization drivers and internal organization factors have differential effects on various dimensions of China´s automakers firms’ global strategy. Most of the studies written about global strategies have implemented only either of the internal or the external drivers of the internationalization of the firms. The contribution of the paper introduces a more comprehensive model on the global expansion of a firm. This paper concludes that China´s automotive industry has some competitive advantages such as low cost, while, facing a number of challenges that hinder the internationalization of Chinese automobile companies. It also shows that multiple factors play an important role in firms' internationalization global strategy plan. It is thus essential that the interaction among independent variables is considered in the determination of global...
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...traditions, norms, and living standards. The analysis results in a proposition that Chinese employees will experience less work-family conflict when faced with the same work and family demand as their American counterparts, because of differences in their work and family priority, perception of work-family relationship, national culture, conflict handling style, social support, work-family communication, and economic pressure. The implications to American managers are discussed. A SINO-U.S. COMPARISON OF WORK-FAMILY CONFLICT 3 A Sino-U.S. Comparison of Work-Family Conflict and Its Implications to American Managers Work-family conflict has been a concern of many researchers (Carlson & Kacmar, 2000; Greenhaus & Beutell, 1985). Studies showed that work-family conflict had negative impact on employees, their families, and organizations (Beutell & Witting-Berman, 1999; Burke, 1988; Frone & Cooper, 1992; Goff, Mount, & Jamison, 1990; Martins, Eddleston, & Veiga, 2002). Recent changes in demographic characteristics of the U.S. work force have resulted in greater work-family conflict. Examples of these demographic changes include the rising number of dual-worker families and working single mothers (U.S. Bureau of Labor Statistics, 1999, 2000). It is becoming increasingly important for organizations to deal with issues arising from work-family conflict. Research showed that work-family conflict is related to value and culture (Schein, 1984)...
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...incentives MNCs could offer potential and current Chinese employees (1-2 paragraphs) According to the text book motivation is a “psychological process through which unsatisfied wants or needs lead to drives that are aimed at goal or incentives”. So to answer this question it is necessary think about this factors who drives people in china being better motivated. According to a research conducted by IBM China in 2005, the top three valuable incentives that motivated Chinese are “Achievement”, “Responsibility” and “Passion for the job”. Surprisingly, monetary or material reward was ranked in the end of a long list of factors according to the research. This way valuable initiatives that MNCs could offer for its potential and current employees should be linked with this three factors, so work achievement, broader range of work responsibilities and career development support from managers should be some of initiatives that managers in China should have with their employees. Besides that, according to Ke Fan, “It is important that MNCs take into account traditional Chinese values, local culture, local market competition and management practices to design a mix of solutions that will ensure talented employees to stay and to work productively” It is known that Chinese culture appreciate the environmental harmony, this way another alternative is provide organized and harmonic places for its workers. 2. Discuss how the Chinese culture differs from that of the United States. What...
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...Abstract This paper is going to research the motivation for the core talents in hotel industry. My research will include the present situation of rotational flow of hotel’s core talent, the core talent’s feature, the motivation management’s principles and several measures and suggestions. In my view, the importance of motivation for core talents is not only to retain the top talents of hotels, but also the way to stabilize the management team. In the modern hotel industry, the brain drain becomes one of the biggest problems which hotels need to face and solve. So, in my paper, you can find the analysis of situation, the ideas from the insiders, and I will give suggestions by my own at last. Introduction With the fast development of Chinese economy, the foreign hotel giants accelerate continuously enter into the China to expand the Chinese market. At the same time, the domestic star hotels spring up and start to divert the customer source, so the competition of capture the source of customer market becomes severely. Because of the rapid development of hotel industry, the vying for hotel’s top talent is increasing. In fact, the essence for hotel industry’s competition is talent competition, and the “talents war” has become a major strategic for the hotel industry’s competition. So, the hotel’s core talents retaining and stabilize management team appear essential important. How to suit the remedy to solve the problem should be the focal point, so first...
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...Running head: Managing Service Supply Relationships. Managing Service Supply Relationships Danny Lingham Glion Institute of Higher Education Managing Service Operations in the Evolving Business Environment Word Count 2,514 Statement of Authorship I certify that this assignment is my own work and contains no material, which has been accepted for the award of any degree or diploma in any institute, college or university. Moreover, to the best of my knowledge and belief, it contains no material previously published or written by another person, except where due reference is made in the text of the work. I also understand that under no circumstances should any part of this assignment be published, including on the Internet, or publicly displayed without receiving written permission from the University. Signed Student number E00010312 Name Danny Lingham Managing Service Supply Relationships Executive Summary In today’s global environment, companies are able to leverage their competitiveness through service supply relationships. Outsourcing is key for a company’s survival. With the increases in costs levels through the market segments, companies are able to leverage economies of scale by lowering costs and at the same time maintain a presence in the market. Through technological advances, the world has become well connected. As such, interdependencies and inter-cultural...
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