...experiences and build our negotiation skills to become better negotiators, but do these experiences help us to improve? Unfortunately, an honest assessment suggests that the answer is often “no.” Reading about negotiation theories is no guarantee of improvement or having more experience negotiating does not necessarily make someone a better negotiator. Instead, most of us seem to not notice the learning opportunities we are surrounded with due to lack of attention (http://lawweb.colorado.edu/profiles/pubpdfs/peppet/learning.pdf Page 1). We assess ourselves and others in our day to day activity, for example at work, under performance review. When it comes to negotiating there are many methods and instruments, but preparation is the key for effective negotiation. Successful preparation composes of three general abilities, which are self-assessment, assessment of the others and assessment of the situation(M&H: Pg 13). During class we practiced two methods of self-assessment, which are Thomas Kilmann Conflict Instrument (TKI) and Myers Briggs. The Thomas-Kilmann Conflict Instrument (TKI) assesses an individual’s behavior in conflict situations in which the concerns of two people appears to be incompatible. In conflict situation, we can describe a person’s behavior along with two basic measurements called Assertiveness and Cooperativeness. These two measurements of behaviors can be used to define five methods, which are Competing, Collaborating, Compromising, Accommodating and Avoiding...
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... 5 2.4 Avoiding 5 2.5 Accommodating 6 3.0 Example of Thomas-Kilmann Model Modes 3.1 Competing Component 7 3.2 Collaborating Component 7 3.3 Compromising Component 8 3.4 Avoiding Component 8 3.5 Accommodating Component 9 4.0 Conclusion 10 5.0 APA References 11~12 1.0 Introduction The purpose of this report was to critically analysis the Thomas – Kilmann Conflict Modes Model. In this report, student needed to discuss of the principles underlying the framework and relate the framework with appropriate example. Those framework included Avoiding, Competing, Compromising, Collaborating, and Accommodating which is important for this report. Besides that, the research for this report included the definition and meaning with example of the framework from the, website...
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...classroom, there are a wide variety of student needs and abilities present. Each student has unique learning styles, preferences, and interests. Although there are many differences among my students, I have also noticed some similarities. Throughout the past few weeks I have noticed that many of my students struggle with comprehension. All of my students have reading goals. Reading accurately and fluently is difficult for them. However, even when a story is read aloud, the majority of students are unable to retell the story or answer comprehension questions. To assist my students with reading comprehension, I have created a differentiated lesson to implement during small group instruction. Differentiate What, How, and Why For this...
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...Various Grade Levels...................... 5 Classroom Discipline............................................................................................... 5 Cognitive Style ........................................................................................................ 6 Counselling ............................................................................................................. 7 Cultural Comparisons.............................................................................................. 8 Emotional Elements and Achievement.................................................................. 11 Formal/Informal Preferences and Achievement .................................................... 11 Gifted/Non-Gifted Students ................................................................................... 11 Intake, Sound and Achievement ........................................................................... 13 Learning Disabilities .............................................................................................. 13 Learning Styles/Teaching Styles........................................................................... 16 Maths Test Scores and Attitudes ..........................................................................16 Mathematics, Reading, and Time Preferences ..................................................... 17 Musical Talent...................................................................................................
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...UNION COLLEGE Sta. Cruz, Laguna A NARRATIVE REPORT IN THE ON-THE-JOB TRAINING CONDUCTED IN COCA-COLA BOTTLERS PHILIPPINES INC. STA. CRUZ SALES OFFICE Sta. Cruz, Laguna In Partial Fulfillment to the Course Requirements in OFFICE PRACTICUM Submitted to: MRS. F. FORTES PROFFESOR Submitted by: KERALD SALVA Bachelor of Science in Accountancy S.Y. 2010-2011 TABLE OF CONTENTS TITLE PAGE ACKNOWLEDGEMENT I. INTRODUCTION Importance of on-the –job training Nature of business Name and location of the firm Brief history of the firm Mission Vision II. PRACTICUM PROPER REPORT Narration of experience Organizational chart Division of department Trainer Time frame of training Duties and responsibilities Skills developed and work habits learned Machine and equipment used Problems encountered Action taken Positive and negative observation Recommendation III. APPENDICES Pre-training requirements Application letter Resume Con current training requirement Daily time record Post training Requirement Certificate of completion Evaluation sheet ACKNOWLEDGEMENT The trainee would like to thank all people who have helped and inspired me during my on-the-job training. To the Lord Almighty for the wealth and vitality and for enlightens me to pursue my study. The trainee would like to thank his parents Norma Salva and Rolando Salva for their guidance, concern and understanding and love and care that strongly encourage him in the fulfillment of the desired task. And also to his...
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...decision-making positions, the issue of whether there are gender differences in the ability to manage conflict and to lead effectively has become an important concern. This literature review examines 14 studies that address the role of gender in conflict resolution and leadership. Studies from areas of conflict resolution, negotiation, and leadership are included. Evidence is provided that while women and men are, in fact different from one another, neither outperforms the other in all situations. In fact, while some researchers claim a male advantage in a male-oriented world, others assert a feminine advantage for 21st century leaders. Implications for women leaders are included. Conventional wisdom says that conflict management skills are important if individuals are to function effectively at any level within an organization. They are a particularly important part of effective leadership. As more and more women are moving into decision-making positions, the issue of whether there are gender differences in the ability to use conflict management skills to lead effectively has become an important concern. In fact, some researchers have expressed skepticism about women’s abilities to fit in to the masculine managerial world. As far back as 1979, Powell and Butterfield found that the “good manager” was described in masculine terms (p. 396). Their study utilized the Bem Sex-Role Inventory (Bem, 1974) in a study of 684 MBA students with a median age of 20.2 years. The inventory contained...
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...ˆt Applique a la Gestion), 61, Ave de la Fore Noire, F 67085 Strasbourg, France Abstract Every person has his or her own individual way to learn and to solve problems in day-to-day situations. These personal cognitive strategies, acquired in a long socialization process are called ‘‘learning styles’’ and may differ depending on gender, age or culture. In this study, the learning styles of over 300 students in business administration in France, Germany and Quebec are examined with the Learning Style Inventory (LSI). Representative and signiï¬cant learning differences where found. This is why the LSI can be used in a ï¬rst step for the illustration and comparison of typical patterns of learning. In a second step the results may be of use to international trainers in making decisions about course design and methods of cross-cultural training in relation to the learning proï¬les of the participants. r 2005 Elsevier Ltd. All rights reserved. Keywords: Learning styles; LSI; Culture; Cross-cultural management; Socialization; Intercultural training; Cultural differences; Training methods ÃFax:+33 3 90 41 42 70. E-mail address: christoph.barmeyer@iecs.edu. 0147-1767/$ - see front matter r 2005 Elsevier Ltd. All rights reserved. doi:10.1016/j.ijintrel.2005.01.011 ARTICLE IN PRESS 578 C.I. Barmeyer / International Journal of Intercultural Relations 28 (2004) 577–594 1. Introduction On account of increasing globalization, cross-cultural training has become more and more...
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...from the students and the welcoming atmosphere that was carefully crafted by the teacher. Over the course of an hour and a half, I got the chance to really discover the dynamic environment, quietly observing the interactions between students and educators, as well as the physical setup of the classroom. Of course, this was no easy task as the students wanted to know everything they could about me as soon as they noticed my presence. The physical setting was, at first glance, very inviting, and I felt relaxed. There is a short carpet in the room that's...
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...Management Process and Organization Behavior Assignment Set- 1 (60 Marks) NAME JANU SAJEEV SEM FIRST ADM NO MBA Q.1 Explain controlling and also discuss different types of control Definition of Controlling Controlling is a management function that involves comparing actual performance with planned performance and taking corrective action if needed, to ensure the objectives are achieved. Controlling involves ensuring that performance does not deviate from standards. The management functions of planning, organizing, leading, and controlling are widely considered to be the best means of describing the manager’s job. Three Phases of Controlling: 1. Anticipating the things that could go wrong and taking preventive measures to see that they don’t. 2. Monitoring or measuring performance in some way in order to compare what is actually happening with what i supposed to be happening. 3. Correcting performance problems that occur. This is the therapeutic aspect of control Control’s Close Link to Planning ...
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... I was excited about the course as I liked the way the previous course was handled. The very first day was interesting where we all were asked to introduce each other. I was a bit confused about what was happening in the class, as in why are we being asked to introduce our neighbors? But after getting introduced by Ravi, who told the class about my dream of providing jobs to trans-genders the whole class appreciated. That was actually an incentive for me to run towards my dream further. I realized the importance of the activity. It had a great impact on me. Similarly, Ravi pointed out my negatives as well. These things helped me in understanding the perception of my peers about me. The purpose of GPO starts from here. After learning about motivation, perception, attitude, emotions etc in Individual Dynamics, we also need to learn how people behave in groups like how people communicate, how people conform to others in groups, conflicts etc. A recap of important concepts from Individual Dynamics is also note worthy. Session 2: (21/01/2014) The highlight of this session was THE LEMON ACTIVITY, to name it. I was surprised (as everyone in the class) when ma’am took out some lemon from her bag. A group of students were called to the front of the class and each of them were given a lemon. After sometime they were asked to describe their lemon in their own way. We had awesome responses ranging from describing the lemon as a fun bomb to personalizing it a beautiful girl. Finally, the...
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...Abstract In this paper there will be a discussion concerning the problems that the Starbucks Coffee Company has had to deal with when they expanded their business operations to different parts of the world. Because of the cultural differences both from within the company and the customers there were various issues that had to be dealt with before the company could successfully manage the coffee shops internationally. There will also be a brief discussion about why some people do not acknowledge other people’s cultural differences and how this could effect someone’s’ ability to effectively communicate with other people when dealing with a multinational corporation such as Starbucks Starbuck’s worldwide corporate agenda is to be known as the leader in coffee selling and to be the number one name for coffee in all of their targeted expansion goals. They have a plan to do this by selling only quality coffee and other premium goods and service (Benzaken, 2007) Today Starbucks is a household name globally, but it has not always been that way they had some initial problems when they first started to go global, as many companies have experienced. Starbucks went into a joint venture with Japan and later they extended their business into Europe and then eventually into the Middle East (Benzaken, 2007). The socio economical atmosphere in the coffee business is a lot different in other countries for instance; the coffee consumption tendencies are so dissimilar...
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...Module: Project Management: Leading, Creating, Implementing and Improving (M1) Case: Multi Projects Inc. Group: Mpumalanga Multi Projects, Inc. Table of Contents |Executive Summary |3 | |Introduction |4 | |Problem Analysis |4 | |Solutions to Problems |8 | |Conclusion |11 | |References |12 | |Declaration |13 | | | | | | | | | ...
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...include a person’s. (refer to slide show) Social and emotional wellbeing is often confused with mental health, but it is much broader: social and emotional wellbeing is concerned with the overall wellbeing of the person. On the other hand, mental health describes how a person thinks and feels, and how they cope with and take part in everyday life. It is often seen, incorrectly, as simply the absence of a mental illness. (Slide show) Important determinants of Indigenous health inequality in Australia include the lack of equal access to primary health care and the lower standard of health infrastructure in Indigenous communities (healthy housing, food, sanitation etc) compared to other Australians. Equality in health care refers to the differences in the use, access, availability or quality of health care by different groups (Ward, 2009). Inequality in health care is about the ability to access health services using concepts and approaches involving social justice and therefore requires a judgement about what is fair and just. This may involve assistance to...
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...others can have a profound impact on whether or not our communication is successful. We often fail to consider the importance of word choice until it is too late, and our communication has failed. Think of a time when the words you selected contributed to your miscommunication with another person. How did your word choice impact the miscommunication? What could you have done differently? Discussion 2 Getting off to a strong start with the course project, the Communication Change Challenge (CCC), is important. Please take some time early this week to review the following and to post any specific questions you may have about how to proceed with the project to this week's Q & A thread. • Under Week 1: the Course Project Tab – CCC Part 1. • Under Course Home: the introduction in the Course Project tab and the screen cast tutorial: Communication Change Challenge. Begin by defining interpersonal communication. Then, think of an instance you want to share where your interpersonal communication habits or behaviors got in the way of successful communication between you and another person. Describe the behavior, and tell us why it was a problem. week 2 Discussion 1 This week we will explore how we use nonverbal communication. Please refer to Chapter 5 in your course textbook. Essentials of Human Communication,when responding to this Discussion topic. The chapter explains how nonverbal behavior complements our verbal messages and the impact...
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...developed, but can only be effective only if the message was disseminated effectively. The study uses quantitative research on service and manufacturing employees. They were surveyed using a semi-structured questionnaire with ranking questions and some open-ended questions. The study found that there were only slight differences in the motivator factors for both set of respondents but there service employees are higher in hygiene. Both industries, however, see communication as an important factor in motivation. However, they only experience high hygiene, but less motivator, which means that they are not fully motivated. It has been suggested that the companies of the employees surveyed should invest on improving the motivator factors within the working environment and improve communication flows. CHAPTER 1 THE PROBLEM AND ITS BACKGROUND This study examines the importance of communication on the performance and motivation of employees. The target samples of the study are employees from service and manufacturing companies. This allows seeing the importance of organizational communication in two different angles – that is the difference between the views of service and manufacturing companies regarding the matter. Comparison of these views may lead to the development of new hypotheses or theories that may contribute to human resource management research....
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