...1.0 The Role of Emotional Intelligence In Project and Construction Management Today 1.1 Introduction This literature review deals with the role of emotional intelligence in project and construction management today and argues that, even if it is a relatively new approach and just became more and more important during the last decade, the topic is still not getting enough attention in the contemporary construction industry (Zhang & Fan, 2013). Especially when it comes to larger and more complex or even international and cultural complex projects, a high level of emotional intelligence and competence in the project management might be more necessary and contribute to the project’s success (Müller & Turner, 2007). Therefore this literature review contains an overview of the significant authors, defines the actual term of emotional intelligence, analyses the main issues and positions, summarizes some relevant studies and research and identifies implications for contemporary project and construction management practice. 1.2 Overview As one of the most significant authors Goleman (1995) defines emotional intelligence as the ability of being aware of your own and other’s emotions, recognizing them and even using them to influence people in their actual thinking and behaviour. That is why these abilities are very supportive and at least as important as IQ or technical skills for every leader independent of his industry, in order to achieve better business results (Goleman...
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...SUMMIT GROUP Words- 3098 University of Chittagong Assignment on Organizational Behaviour Topics:Emotional Intelligence (EI) Submitted to: Md. Sahidur Rahman Associate Professor Dept. of Management Studies University of Chittagong. Submitted by: |S/L |Name |ID | |01 |Md. Tanvir Rahman (L) |08302067 | |02 |Md. Sazidul Karim |08302073 | |03 |Md. Arfatul Islam |08302116 | |04 |S.M. Almas Hossain |08302118 | |05 |Md. Abul Basar |08302140 | |06 |Jolakha Afrin |08302012 | |07 |Bristy Rani Banik |08302023 | |08 |Lipi Barua ...
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...international allies. General Washington recognized the dire conditions and fragile morale of his men, and used gallant leadership tactics and mission command repeatedly for inspiration. Although Washington lacked the capability to match his foe conventionally, he understood the importance of intelligence on the battlefield. Washington’s superior use of multiple intelligence techniques leveled the playing field by setting the conditions for a war of attrition the British were ill suited to pursue. Battle Analysis revealed British General Sir Henry Clinton’s faulty mission command, strategy for the colonial...
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...Charles Spearman - General Intelligence: British psychologist Charles Spearman (1863-1945) described a concept he referred to as general intelligence, or the g factor. After using a technique known as factor analysis to to examine a number of mental aptitude tests, Spearman concluded that scores on these tests were remarkably similar. People who performed well on one cognitive test tended to perform well on other tests, while those who scored badly on one test tended to score badly on others. He concluded that intelligence is general cognitive ability that could be measured and numerically expressed. Louis L. Thurstone - Primary Mental Abilities: Psychologist Louis L. Thurstone (1887-1955) offered a differing theory of intelligence. Instead of viewing intelligence as a single, general ability, Thurstone's theory focused on seven different "primary mental abilities." The abilities that he described were: * Verbal comprehension * Reasoning * Perceptual speed * Numerical ability * Word fluency * Associative memory * Spatial visualization Howard Gardner - Multiple Intelligences: One of the more recent ideas to emerge is Howard Gardner's theory of multiple intelligences. Instead of focusing on the analysis of test scores, Gardner proposed that numerical expressions of human intelligence are not a full and accurate depiction of people's abilities. His theory describes eight distinct intelligences that are based on skills and abilities that are valued...
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...– (BUS6035-A) LEADERSHIP AND ETHICS GROUP TERM PAPER (Emotional Intelligence and leadership self-branding) Group Members: Nehemiah Kimani: 643907 Kiambati, Francis Kanyora: 645462 Judy Mwangi: 641678 Table of Contents EMOTIONAL INTELLIGENCE 3 Introduction 3 Defining Emotional Intelligence 3 Branches of Emotional intelligence 4 Evolution of Emotional Intelligence 5 Major skills that make up emotional intelligence are: 7 Importance of Emotional Intelligence 8 Importance to Leadership 9 How to Improve Emotional Intelligence 9 Conclusion 10 LEADERSHIP SELF BRANDING 11 Introduction 11 Brand and Branding 11 Personal Branding 12 Personal Branding Process 12 The ‘Domain’ Principle 14 Factors and Qualities used in Personal Branding 14 Leadership branding 16 Leadership Brand Definition 16 Leadership Branding Concepts 17 Building a Leadership Brand 18 Principles Used in Building Strong Leadership Brands 19 Challenges of Leadership Self Branding 19 Conclusion 20 References 21 EMOTIONAL INTELLIGENCE Introduction In the past decade, emotional intelligence has generated an enormous amount of interest both within and outside the field of psychology. It brings together the fields of emotions and intelligence by viewing emotions as useful sources of information that help one to make sense of and navigate the social environment. Emotional intelligence is powerful, and at times more powerful, than IQ in predicting success...
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...The knowledge of cultural intelligence in employees is very important for decision-making, implementing organisational strategies and for smooth functioning of daily business processes. According to Triandis (2006), the definition of intelligence is culturally orientated. Earley and Mosakaoski (2004) defined cultural intelligence as, “ an outsider’s seemingly natural ability to interpret someone’s unfamiliar and ambiguous gestures the way that person’s compatriots would”. There are various definitions of cultural intelligence with moreover the same meaning touching different aspects of business processes. Cultural intelligence in general is the course of motivated actions in an adaptive environment. It refers to making adjustments with people of different cultures to carry out business operations around the world. Cultural intelligence is of great significance in today’s employees as it is the basic necessity in deals around the globe. Many enterprises especially the family-owned ones still believe in the traditional form of business, whereby they hire employees whom they can easily trust and rely on. But in such cases it becomes difficult for the company to exploit the foreign markets as these employees may not have the necessary knowledge of cultural differences. Hence Cultural intelligence is of great importance in today’s world. For example, Lloyds TSB believes in hiring culturally intelligent people to enhance its customer relationships across the globe. Culturally intelligent...
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...Author: Zachary Kabera, 20 May 2014 Emotional Intelligence and Leadership Performance in Corporate Kenya Background to the study Effective leadership is about striving to be significant and seeking to create the greatest impact and influence as a contribution to an organization’s success (Jensen, 2012); hence, the need to identify and define what effective leadership is. Mechanical knowledge, outstanding performance, and reputable practices no longer suffice as the only benchmark of effective leadership. The paradigm has shifted to a position where effective leaders are noticed by how they inspire and motivate others, are able to promote a conducive work environment, understand and manage emotions, build ties, communications, and influence so that the followers are affected positively (Nath, 2013). It is outstanding in an organization and will always be remembered and admired because of its own exceptional style and approach in supporting innovation and initiative and enhancing an organizational culture that promotes integration and collaboration at the workplace; it creates an environment where employees feel secure, and embraces two-way communication and promotes active listening (Llopis, 2013). This kind of leadership is about observing the dynamics around the organization and surmounting them by constantly looking for ways to challenge the status quo and identifying the way out of those challenges (Jensen, 2012; Llopis, 2013). Human influences and effects of emotions...
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...individual that includes acting in advance of a future situation, rather than just reacting. It means taking control and making things happen instead of adjusting to a situation or waiting for something to happen. Based on the literature I believe that proactive behaviour occurs on an individual level and people showing this kind of behaviour are able to trigger changes in an organisation. The general concept of proactivity that consists of four different constructs of proactive behaviours (proactive personality, persons initiative, role breath self-efficacy and taking charge) seem to support my believe. Crant (2000) describes that each construct considers the way in which an employee approaches and defines his or her work, focusing on efforts to improve things in the workplace. Yet, there is insufficient research to draw any conclusions about the relative usefulness of the four constructs. It is important to note that a differentiation can be made in the definition of proactive behaviour, based on the context-specific proactive behaviours Crant (2000) describes. The individual differences (general concept) of a person as well as the contextual factors can have influence on the outcomes and the extent to which an individual choses to engage in proactive behaviour. Crant (2000) refers to a study of Ashford (1998) that...
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...Phoenix Foundations for General Education and Professional Success GEN/200 John Bevell April 05, 2010 Communication and Collaboration Strategies Knowing one’s learning styles and personality type will have a major effect on the success of being able to succeed in school. There are different and they are unique just as everyone one of us. Groups allow us to attain potential that we wouldn’t be able to on our own, knowing how to communicate is especially important to avoid team conflicts. Being able to identify the two of these one can begin effectively to choose learning strategies and learning goals. Howard Gardner believed there to be at least eight intelligences possessed by all people, some of the intelligences being more fully developed than others (Carter, Bishop, & Kravits, 2007). Three of the intelligences are Musical/Rhythmic, Logical/Mathematical, and Interpersonal. Musical/Rhythmic is being able to understand the structure of music and being able to create melodies or rhythms. Logical/Mathematical is being able to inductively and deductively reason and the ability to perform complex calculations. Interpersonal is being able to cooperate within a group and create and maintain relationships. Strategies for effective communication and collaboration in a group allow teams to attain great potential. For the musical intelligence, it is important for them to take music breaks and put rhythm into words. For the logical intelligence, they can explain material...
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...RECRUITMENT OF TRAINEE ACCOUNTANTS Finding ways to support improvements on traditional approaches is a constant challenge to any field and control professionals, who must be open and receptive to change. Not being afraid of change isn't enough, however; accountants must be excited and motivated about new ways of doing things. With the introduction of Human Resources, people in an organization have taken a new role. Long gone were the days when an accountant is a clerk. In today’s day and age, an employee is an asset for that company. They are a major investment and companies thrive in protecting their interests and development. Human Resources (HR) have developed and now is a full fledged field. Most companies have some sort of Human Resource management. Basically where there is hiring and firing, there is Human Resources activities involved. Whether it is a small firm or a large corporation, Recruitment and Selection is needed in every kind of organization. HR defines the organization objective to its employees. It makes the people involved to be part of the organization and work towards a goal. It also enhances ones responsibilities more clearly. The job activities and profile will be to work towards organizational goal yet at the same achieving personal objectives. Hence, in HR employee’s development is very important whether by relationship building or through training. All kinds of skills are taken into accounts and measure before an employee is hired. Career...
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...Introduction The importance of English language for enhancing educational attainment through improved communication ability can never be over emphasized. Students who have so much difficulties with their communication skill in English language may not function effectively, not only in English language but in their academic and this is no reason than the fact that English language in Nigeria today is the language of text-books and the language of instruction in schools. When Students’ Proficiency in English Language is high, it will definitely affect and improve the academic performance of such students. Nevertheless, where the proficiency in English is lacking in any academic setting, it will definitely lower the academic performance of such students. [2] vehemently, revealed that lack of proficiency in English language is one of the factors contributing to poor performance in Mathematics. In his research, he observed that the performance of students in Mathematics’ examination at Senior Secondary School Certificate Examination (SSCE) is poor but further stated that the performance in English is more than that of Mathematics and this he linked to poor reading ability .He then suggests that there is need to improve the teaching of English language to improve Mathematics’ education. [17] in his work proved that competency in English significantly determines performances in intelligence or academic tests. The revelation above seem to suggest that mastery of English language...
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...“Do managers need emotional intelligence to manage successfully in the workplace? Why or why not?” Emotional intelligence (EI) is a key factor that contributes to the success of a manager’s abilities to coordinate and administer social relationships within the workplace. EI is one’s ability to recognize their behaviors, moods and thoughts, and to manage them under different circumstances-which in turn shapes one’s interactions and relationships with others. This zeitgeist concept addresses the importance of self-awareness, understanding, and the perceived imbalance between intellect and emotion in the life of the collective Western mind (Zeidner& Matthews& Roberts 2004, p.372). Popularized by Daniel Goleman through his bestselling book, ‘Emotional Intelligence in 1995’, which claimed that EI was a predictor of success at home, work, and in school (Ashkanasy& Daus 2002, p.77), it is highly regarded in the business world and among the workforce as an essential quality in which a successful manager entails. The five components of emotional intelligence at work include self-awareness – being aware of how our behavior is affecting others in a social environment, self-regulation – the ability to regulate moods to conform to adverse situations, motivation – an inner desire to achieve a higher level of performance, empathy – the general willingness to feel compassion, and social skills – which is the ability to interact with various individuals without causing an emotional...
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...learn best by doing. It provides experiences through which pupils can develop their own understanding enabling them to link between content and the physical worlds by experiencing, discovering, exploring, socialising and observing. It teaches techniques and skills for handling equipment and materials safety and it promotes development of scientific reasoning, so that pupils can understand through experience, the importance in supporting explanations. Field is a great way to greatly enhance pupils’ young mind with new or reinforce knowledge to them; as well as skills, Gardner’s theory of multiple intelligences will take into effect on these events and practical “doing” of teach science to pupils. Many of us are familiar with three general categories in which people learn: visual learners, auditory learners and kinaesthetic learners. Beyond these three (3) general categories, many theories and approach towards human potential development. Gardner’s early work in psychology and later human cognition and human potential led to the development of the initial six (6) intelligences. These are verbal – linguistic (well...
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...Leadership and Motivation I work for a company called Roche Constructors Inc. It is a General contracting firm that is based in Greeley, CO. Founded in 1971 by Patrick T. Roche, the company has grown to add regional offices in Las Vegas, Nevada (established in 1986) and Westminster, Colorado (established in 2001). My current title is a Project Engineer. I have held that position for approximately 1yr. During that time I have built a 280,000 square ft. grocery store and worked on business development and customer follow up in the Dallas and Houston markets. Roche is consistently ranked in the top 25 of retail General Contractors in the US and has begun branching out into other sectors of construction including education, public works and industrial projects. The main markets for this organization include Colorado, Las Vegas area and recently Texas with large grocery store chains. The company focuses most of its efforts on retail education; industrial, manufacturing, and warehousing. I started with the company 1 year ago with the title of Project Engineer which can also stand for Assistant Superintendent. The first project I worked on was the construction of a Tom Thumb grocery store in Flower Mound, TX which had its grand opening on October 31 2012. Since then I have had the chance to help with project development and to oversee small projects in the Dallas and Houston markets. In commercial construction there is a different organizational structure than most other...
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...well as setting their organization apart from others. Equally important, he details the difference between ordinary leadership versus leadership coupled with thought leadership and why it's valuable to ascertain both. In efforts to explain his theory, he presents extensive illustrations that factor the positive end product of organizations when leaders or individuals within an organization utilize the concept of thought leadership. Daniel Goleman (1998), the author of The Emotional Intelligence stresses the importance of leaders being aware of their emotional intelligence and how it's directly related to the success of an organization and its mission. Moreover, he suggests that many leaders are so absorbed with their self perseverance, they’ve lost site of the human facet within the work place; this can sometimes foster hostility and acts of retribution from employees against the organization (Goleman, 1998). Essentially, he highlights that leaders must remain aware of their emotional intelligence and it’s valuable advantage when making logical conclusions regarding an organizations strategic planning; it’s also a positive trait for others to emulate. As Goleman (1998) reports his claim, he asserts this premise by means of an in depth anatomy of the brain that is...
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