...Determinants of Critical Success Factors of Quality Management in Higher Education Institutions in Morocco Using DELPHI method by: Youssef Loutfi Supervised by: Dr. Abderrahman Hassi Thesis Presented to the Faculty of the Graduate School of Business Administration Al Akhawayn University In Partial Fulfillment of the Requirements for Master of Business Administration Al Akhawayn University Summer 2014 iii Dedication In conducting this process, I would like mention people to whom this work is dedicated. To my parents, Habiba Hamdi and Abdessamd Loutfi, who instilled in me very young the thirst for knowledge and determination. Your values, your humility and generosity have always guided me and represent what I most admire in a human being. Here I take a special place to celebrate the sacrifices you have made to educate us and to enable us to follow our dreams. Thank you dear parents for this unique feeling of success and excellence, thank you to support me when I doubted especially you believed in this dream despite all the sacrifices it required. Thank you to believe in this project, our project. To my sister and brother, Ijlal and Ahmad Amine. Thank you for your patience and your great sense of humor. To Sofia, my treasure. My apologies for any breach of my duties. You have come to accept my frequent absences and my moods. Thank you Sofia. To Mr. Hassi Abderahman, you felt my ambition, you have believed in me and you opened the doors of knowledge. To...
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...CHAPTER ONE INTRODUCTION BACKGROUND The restaurant industry consists of restaurants, bars, and other away-from-home eating facilities. The National Restaurant Association (NRA), an industry trade group based in Washington, D.C., estimated that industry sales in 2001 totaled $399 billion and predicted that industry sales will hit $576.9 billion by 2010. According to the National Restaurant Association (1999), an estimated 844,000 establishments offered prepared food in the United States in 2001 and the number of restaurants in the U.S. is forecasted to increase to 1,001,305 by the year 2010 (Figure 1.1). 1200 1000 1000 831 800 577 600 400 376 200 0 Sales (billions) Locations (thousands) 2000 2010 Source: National Restaurant Association (1999) Figure 1.1 Restaurant Industry Sales and Locations 1 There are a variety of possible locations for restaurants including a freestanding unit, located in shopping mall outlet, food court, or a multiple concept unit within an existing facility designed for another business such as a gas station and convenience store. It may be leased space, a building the retailer purchases, or a new structure built to specification. Each has its own advantages and disadvantages for specific types of restaurants (James, Walker, and Etzel, 1975; McGuire, 1993; Powers, 1997; Hsu and Powers, 2002). The cost of land, lease expenses, and building varies with the location of the restaurant. Metropolitan...
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...Raghuvir Vernekar Kushagra Deep, Levllyn Rocha, Lincoln Araujo, Madhumitha J and Nandini Chaudhury. SUBJECT: LAPTOPS – A STATISTICAL STUDY ON THE PREFERENCES OF GIM STUDENTS Here is the report you requested on August 20, 2010 about the buying behavior of laptops of the students of Goa Institute of Management. The study included both primary and secondary research. The primary study focused on the students of Goa Institute of Management, Sanquelim. Although there were a few variation from the norm, conclusions on the contemporary trends were very apparent. Most students bought laptops with either education or an all round purchase in mind. We recommend that retailers stock up on these laptops during the beginning of the academic year concentrating on laptops having good value for money, since brands like Dell are popular in the student community. We are grateful to the first year students of Goa Institute of Management, Sanquelim, for supporting us by taking part in the survey. Their enthusiasm and support contributed greatly to the success of our project. Please call, Professor. Sharmila Veloso, if we may provide any additional information that you may need or answer questions. ii...
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...This is when students forget huge amounts of knowledge and skills they learned the previous school year due to lack of practice over the three month long span of summer break. An article from Leah Shafer who works with the Harvard Graduate School of Education illustrates exactly how this works with regards to math. She says, “On average, students lose approximately 2.6 months of learning in math over the summer — and teachers have to give up weeks of class time, or more, to make up for that loss.” It is positively disheartening to think of more than two months worth of lessons and homework simply forgotten due to such an extended amount of time without any practice. Math is not the only area that relies on former concepts to learn new ones. This practice applies to all areas of learning. Every student has to remember prior knowledge to be able to make connections to the new things that they are learning, no matter the...
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...Communication for Development: Achieving the Millennium Development Goals The 10th interagency round table on communication for development UNESCO’s proposal Background Since 1988, when it first started, the interagency round table on communication for development was conceived as an informal gathering of UN agencies later expanding its outreach to NGOs, international organizations, academia, donors, and communication practitioners. The importance of communication in the development process has been acknowledged for many years by the development community. In the past decade alone, communication for development has been widely discussed in relation to specific development challenges such as HIV and AIDS but also in the broad sense often revisiting the difficulties of communicating sustainable development. The use of the terminology “communication for development” is often a subject of debate and for this reason the working definition shall be guided by Article 6, UN General Assembly Resolution 51/172, which “stresses the need to support two-way communication systems that enable dialogue and that allow communities to speak out, express their aspirations and concerns and participate in the decisions that relate to their development.” The main objective of the round table, within the framework of A/RES/51/172, is to ensure understanding among the UN agencies regarding the implementation of programmes and projects that contribute to communication for development...
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...SEPTIAN WICAKSONO | SAXION STUDENT NR. | : | 339858 | GREENWICH STUDENT NR. | : | | COURSE YEAR | : | 2013-2014 | DATE SUBMITTED | : | 30-09-2013 | Coursework is receipted on the understanding that it is the student’s own work that is has not, in whole or part, been presented elsewhere for assessment. Where material has been used from other resources it has been properly acknowledged in accordance with the University’s Regulations regarding Cheating and Plagiarism. Tutor’s Comments: GRADE AWARDED: Task 1 On Critical Thinking: A Brief Explanation and Its Importance on Education Name: Muhammad Septian Wicaksono Student Number: 339858 Date: 23 September 2013 Words count: 513 For a long time, people have always believed that the world is anything but round. It was Aristotle who finally came with a theory of spherical shape of Earth. Aristotle’s conclusion was withdrawn since the shadow of Earth on the Moon during a lunar eclipse is round (Stocks, 2013). It was not easy to come up with such theory which was against a common belief. But, Aristotle came with his critical thinking and proved that the previous theory was wrong. So, what is critical thinking? Paul and Elder (2006, p.4) state that “critical thinking is the art of analyzing and evaluating thinking with a view to improving it”. Many experts believe that critical thinking is very important in education in order to create future leader that according to Barnett (2005 cited in Felix 2012, p.17)...
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...Co-curricular Activities: Meaning, Definition, Examples, Importance, Benefits July 11, 2012 Education Co-curricular activities facilitate in the development of various domains of mind and personality such as intellectual development, emotional development, social development, moral development and aesthetic development. Creativity, Enthusiasm, and Energetic, Positive thinking are some of the facets of personality development and the outcomes of Extracurricular activities. Meaning of Co-curricular Activities Co-curricular activities (CCAs) earlier known as Extracurricular Activities (ECA) are the components of non-academic curriculum helps to develop various facets of the personality development of the child and students. For all-round development of the child, there is a need of emotional, physical, spiritual and moral development that is complemented and supplemented by Co-curricular Activities. Definition of Co-curricular Activities Co-curricular Activities are defined as the activities that enable to supplement and complement the curricular or main syllabi activities. These are the very important part and parcel of educational institutions to develop the students’ personality as well as to strengthen the classroom learning. These activities are organized after the school hours, so known as extra-curricular activities. Co-curricular Activities have wide horizon to cater to the cultural, social, aesthetic development of the child. Examples and Types of Co-curricular...
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...May 3, 2013 Mark Emmert, NCAA President P.O. Box 6222 Indianapolis, IN 46206 RE: Policy on Social Media use by Student Athletes Dear Mr. Emmert, The object of this letter is to provide you with a much needed policy on the education of proper use of social media by student athletes. It is very important that student athletes understand the effects that improper social media use can have on, not only themselves, but the college they represent, that way they can understand the importance behind this suggested policy. I’m sure you are aware of the increasing usage of social media by society, including student athletes. I hope you will take my policy into consideration helping to educate all student athletes on smart usage of social media. I would like to start off with defining social media as: “Web-based services that allow individuals to (1) construct a public or semi-public profile within a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and those made by others within the system.” (Boyd and Ellison) Over the past decade social media has created a boom of excitement throughout the cyber world. With the creation of Facebook, Twitter, and many more social networks, society has become increasingly dependent on social media. Social media is used in a variety of ways. For some it is used as a means of conducting business, rather it be used for advertisements and marketing...
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...must be able to accept daily challenges and face them with a smile. Chapter four of our book, “The final step: A capstone in Education” teaches us the importance of assessment in our classrooms and makes us question exactly what do know about assessments? We are exposed to theories behind assessing that vary from feedback to monitoring and a teacher’s required ability to be able to record, observe analyze and respond to their student’s responses in the attempt to improve student learning. The importance of descriptive feedback is once again enforced by its innate effect on student learning. Taking a look at Andre’s social studies class and how his minor dilemma is trying to figure out what to do with the last 10 minutes of his class’ time. At the end of the unit, his students face a 50 question test that will assess their knowledge of his student’s textbook reading of the French Revolution. One activity that Andre can incorporate into his last ten minutes of class is to engage the students in a question-answer comprehension round. Without giving the students a clear heads up that the questions posed are closely related to the 50 questions the students are facing, he can formulate questions that are based on their daily reading assignment. He can divide the classroom into groups based on rows (i.e. row 1 = team one, row 2 team two etc) and use a round-robin style of questioning whereas he answers a question, the students get together and when called upon, each team must...
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...Words Essay on The Importance of Education (free to read) According to Bacon “Reading maketh a full man; writing an exact man and conference a ready man.” And if someone asks what reading, writing and conference make together, anyone would say that all of them stand for Education. In other words, we can say that education makes anyone complete, accurate and worldly wise. It means that no one is complete without education. Thus we can confidently say that education is necessary an all-round development of the personality of a human-being. He cannot hope for success, name, fame and prosperity in life without it. Even a nation would be devoid of any progress, if its citizens fail to have the benefits of education. H.L. Wayland has correctly said, “Universal suffrage, without universal education, would be a curse.” For the success of any democracy, education is a must. Imagine a country with illiterate ministers voted to power by illiterate people! Unfortunately, there are many people who downgrade the value of education and say that it has never benefited anyone. But this is not correct. Knowledge is too far advanced today for a man to gain without its specialized branch. Trade, industry, agriculture, medicine, the I.T. and all other areas have become so complex that no one can take up any job without being educated. An educated man will never find himself stranded in the midst of any difficulty. His brain, developed by serious- thinking during his academic years, will unfailingly...
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...Chapter 2 Review of Related Literature This chapter is divided into four parts: (1) Co-curricular Activities, (2) Time Management, (3) Academic Performance, (4) Tourism Education. Part One, Co-curricular Activities, presents the definition, role of co-curricular activity in student, scope of co-curricular activity in school, its importance and benefits. Part Two, Time Management, discusses how to manage your time wisely, its effect in academic performance and co-curricular activities, why time management is important, and its benefits. Part Three, Academic Performance, provides meaning or definition, importance of academic performance, positive factors affecting academic performance, and the factors resulting to academic performance failure. Part Four, Tourism Education gives the definition of tourism education, its importance, information about tourism education. Co-curricular Activities According to Mc Kown (1952) these activities are as old as education itself. They wereknown as used in different forms under different educational settings.The history reveals that the term was called Extra-curricular Activities before four-five decades. It includedathletics, music, oratorical competitions, clubs for students, debating, dramatics, honour awards, special day celebrations etc. These activities were organized mostly by the students themselves. “Co curricular activities were mainly organized after school hours and so were the extra curricular but they are not an integral part...
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...TEACHERS JOB SATISFACTION I am student persuing M.com 2nd year in vidyavardhaka post graduation centre. I am doing research on “Research on teacher job satisfaction “ please give the information which will be kept confidential. Section-A NAME AGE GENDER EDUCATION QUALIFICATION INCOME DOMICILE Section-B 1. What is the highest level of formal education that you have completed? Please mark one choice. <Below SSLC> <PUC> <Bachelor degree> <Masters degree> <Level 6> 2. In a typical school week, estimate the number of (60-minute) hours you spend on the following for this school. This question concerns your work for this school only. Please do not include the work you do for other schools. Please write a number in each row and round to the nearest hour in your responses. Write 0 (zero) if none. a)Teaching of students in school (either whole class, in groups or individually) b)Planning or preparation of lessons either in school or out of school (including marking of student work) c)Administrative duties either in school or out of school (including school ...
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...FACTS ABOUT ENTREPRENEURIAL EDUCATION 3. IMPORTANCE OF ENTREPRENEURIAL EDUCATION 4. IMPORTANCE OF LIFE EXPERIENCE 5. CONCLUSION 6. LIST OF REFERENCES Introduction Within the last 25 years the number of entrepreneurship courses increased twentyfold and amazon.com lists over 45,000 books dealing with entrepreneurship. This demonstrates the increasing interest in entrepreneurial education and illustrates that there is a strong belief that entrepreneurship can be taught. In contrast, successful business leader as Zineb Hefiri didn’t attend any entrepreneurial courses and argue that her success came from her life experience.1 Moreover, there are plenty stories about entrepreneurs who run a business without a college degree, some without even finishing high school. Are they the exception or is being an entrepreneur an art that you either have or don't have? What is the road to be a successful entrepreneur? Does entrepreneurship education make people better entrepreneurs? Or are life experiences enough to establish the required skills and knowledge? The purpose of this dissertation paper is to identify what makes a successful entrepreneur and to determine to which extent entrepreneurial education has more impact than a person’s life experiences. ¬¬¬¬¬¬¬¬¬¬¬¬¬¬___________________________________ 1Mondo, M 2011, Entrepreneurship: Managing new venture growth, Pearson Education, viewed 04 December 2011 Facts about Entrepreneurial Education As a matter of fact...
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...Patient and Family Centered Care Kimberley Masterson WGU0713 Stacy Stratton-Mentor Practice Setting Wellington Regional Medical Center is located in Wellington, Florida. It is a 233-bed, acute-care hospital, owned by a subsidiary of Universal Health Services, Inc., a highly respected, healthcare management organization. Wellington Regional Medical Center is owned and operated by a subsidiary of Universal Health Services, Inc.(UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation. Wellington Regional is proud to have provided high-quality healthcare("About Wellington Regional Medical Center - Palm Beach, FL | Wellington Regional Medical Center," n.d.) services to the residents of Palm Beach County since 1986.The Village of Wellington has an approximate census of 60,000 in 2013. (Census.gov). Wellington is located in western Palm Beach County and borders the Florida Everglades. Initially, the land area known today as Wellington, Fl. was developed in 1953 to provide drainage and flood control suitable for agriculture. The area was once the world’s largest strawberry patch. Nevertheless, over time the land has been purchased and sold until 1985 when Lennar homes built on 500 lots. Today, Wellington is an affluent and thriving community that is willing to stake its future on being different.(“Wellington/History of Wellington”.nd) Wellington is recognized as the winter equestrian capital of the world. Wellington...
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...Pant (B13037) Punit Gupta (B13042) Sneha Singh (B13054) Vatsal Agrawal (B13060) Project Udaan Introduction Education forms the building block of an individual’s life. It imparts him the knowledge of right and wrong and opens the door of opportunities for him but unfortunately the present state of education in our country renders these causes unattainable. Though the State has made efforts in this direction by passing the law of Right to Education in 2009 emphasising free and compulsory education for children between 6 and 14 years of age under Article 21a of the Constitution, but the situation at ground still remains abysmally bad. A survey titled “Learning Block” done by a non-government organisation CRY- Child Relief and You, has revealed that primary and upper-primary level schools in the country still don’t have basic necessities. The study revealed that more than 75% of schools lacked furniture and fixtures like tables, chairs and benches and that 41% of schools taught students in the open. About 44% of the schools don’t have electricity and in Eastern India 74% of the schools didn’t have electricity. Clearly, it’s impossible for us to imagine the plight of these students. Imagine a small room with no electricity, no water, no toilet, no black-board, no furniture, where a single teacher teaches students from class 1 to class 5 (ranging from 5 to 12 years in age) in a single class room. This was our project location - the school of Beldihgram- situated within half-a-kilometre...
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