...UnitedHealth Group Name of Student Institutional Affiliations UnitedHealth Group The UnitedHealth Group is a company that offers diversified health care management services. It is based in Minnesota in the United States of America. It is located at Minnetonka (UnitedHealth Group, 1974). It is ranked the 14th on the Fortune 500 List of the best companies and business enterprises in the world. UnitedHealth Group has two companies that offer their services and products to the consumers. The two business entities are Optum and UnitedHealthcare. It has approximated that it serves over 70 million people in the United States of America. This paper discusses the company in various dimensions. Firstly, the history of its strategic evolution is presented. The important development highlights the various changes that have been done on the company since its introduction. The changes include the introduction of new services, products, and business branches. Notably, these changes are responsible for the success that the company has registered in the few past decades. The SWOT Analysis, Environmental Assessment, Financial Assessment, and Strategic Issues that the organization faces are also discussed. The paper concludes the evaluation of the company by recommending some strategies that could be used to improve the performance of UnitedHealth Group. These recommendations aim at improving the quality and quantity of production, profitability, as well as reducing customer complaints and enhancing...
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...UnitedHealth Group Name of Student Institutional Affiliations UnitedHealth Group The UnitedHealth Group is a company that offers diversified health care management services. It is based in Minnesota in the United States of America. It is located at Minnetonka (UnitedHealth Group, 1974). It is ranked the 14th on the Fortune 500 List of the best companies and business enterprises in the world. UnitedHealth Group has two companies that offer their services and products to the consumers. The two business entities are Optum and UnitedHealthcare. It has approximated that it serves over 70 million people in the United States of America. This paper discusses the company in various dimensions. Firstly, the history of its strategic evolution is presented. The important development highlights the various changes that have been done on the company since its introduction. The changes include the introduction of new services, products, and business branches. Notably, these changes are responsible for the success that the company has registered in the few past decades. The SWOT Analysis, Environmental Assessment, Financial Assessment, and Strategic Issues that the organization faces are also discussed. The paper concludes the evaluation of the company by recommending some strategies that could be used to improve the performance of UnitedHealth Group. These recommendations aim at improving the quality and quantity of production, profitability, as well as reducing customer complaints and enhancing...
Words: 6099 - Pages: 25
...the challenge” co-sponsored by the national Women’s Health Resource center, the leading independent health information source for women. this white paper offers comprehensive research about the causes and impact of workplace stress, its role in lost productivity and higher healthcare costs and includes the effects of job stress on women workers. the research also reviews successful organizational and individual strategies to help manage stress and reduce costs. Following these strategies can help reduce absenteeism and turnover, help employees better balance work/life responsibilities, and also reduce healthcare costs. about health aDVocate™, inc. Health Advocate, inc., the nation’s leading independent healthcare advocacy and assistance company, serves more than 5,000 clients nationwide, providing more than 15 million Americans with personalized help to resolve healthcare and insurance-related issues. the company offers a spectrum of advocacy, Wellness, Pricing decision Support and Human Resources solutions to help save time and money. the company also offers a direct-to-consumer advocacy service, called Health Proponent ®, to individuals who are not part of groups. For more information, contact Health Advocate (toll-free) at: 1-866-385-8033, prompt #2 or via email at info@HealthAdvocate.com. st r e ss i n t he wor k p l a c e t me e t ing t he chal l en g e he alarming spike in the incidence of reported stress among employees in recent years and its impact on...
Words: 6469 - Pages: 26
...the challenge” co-sponsored by the national Women’s Health Resource center, the leading independent health information source for women. this white paper offers comprehensive research about the causes and impact of workplace stress, its role in lost productivity and higher healthcare costs and includes the effects of job stress on women workers. the research also reviews successful organizational and individual strategies to help manage stress and reduce costs. Following these strategies can help reduce absenteeism and turnover, help employees better balance work/life responsibilities, and also reduce healthcare costs. about health aDVocate™, inc. Health Advocate, inc., the nation’s leading independent healthcare advocacy and assistance company, serves more than 5,000 clients nationwide, providing more than 15 million Americans with personalized help to resolve healthcare and insurance-related issues. the company offers a spectrum of advocacy, Wellness, Pricing decision Support and Human Resources solutions to help save time and money. the company also offers a direct-to-consumer advocacy service, called Health Proponent ®, to individuals who are not part of groups. For more information, contact Health Advocate (toll-free) at: 1-866-385-8033, prompt #2 or via email at info@HealthAdvocate.com. st r e ss i n t he wor k p l a c e t me e t ing t he chal l en g e he alarming spike in the incidence of reported stress among employees in recent years and its impact on...
Words: 6482 - Pages: 26
...the challenge” co-sponsored by the national Women’s Health Resource center, the leading independent health information source for women. this white paper offers comprehensive research about the causes and impact of workplace stress, its role in lost productivity and higher healthcare costs and includes the effects of job stress on women workers. the research also reviews successful organizational and individual strategies to help manage stress and reduce costs. Following these strategies can help reduce absenteeism and turnover, help employees better balance work/life responsibilities, and also reduce healthcare costs. about health aDVocate™, inc. Health Advocate, inc., the nation’s leading independent healthcare advocacy and assistance company, serves more than 5,000 clients nationwide, providing more than 15 million Americans with personalized help to resolve healthcare and insurance-related issues. the company offers a spectrum of advocacy, Wellness, Pricing decision Support and Human Resources solutions to help save time and money. the company also offers a direct-to-consumer advocacy service, called Health Proponent ®, to individuals who are not part of groups. For more information, contact Health Advocate (toll-free) at: 1-866-385-8033, prompt #2 or via email at info@HealthAdvocate.com. st r e ss i n t he wor k p l a c e t me e t ing t he chal l en g e he alarming spike in the incidence of reported stress among employees in recent years and its impact on...
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...United Parcel Service of America, Inc. All Rights Reserved. No part of this publication may be reproduced without the prior written permission of UPS Supply Chain Solutions. Our Insight. A UPS Supply Chain Solutions White Paper In “Building Supply Chain Management Capabilities in the Pharmaceutical Industry Part 1: Trends Impacting the Supply Chain,” we explored the business implications of major trends impacting pharmaceutical supply chains. Unless pharmaceutical companies begin taking action now to create more business-effective cost and process structures, survival will be at stake. These trends are having the greatest impact on sales and marketing, channel management, and new product development and rollout. Ultimately, we believe these trends and implications are converging to create an environment in which price pressures are becoming so intense that a growing number of pharmaceutical companies will struggle to meet shareholder expectations. Unless pharmaceutical companies begin taking action now to create more businesseffective cost and process structures, survival will be at stake. We propose that the winning pharmaceutical companies will build differentiating capability in five supply chain areas: • • • • • Production Fulfillment Customer Management Forecasting & Planning Procurement AS THE MEGA MERGER WAVE CALMS, THE VALUE CHAIN CONTINUES TO EXPERIENCE RESTRUCTURING • Evolution of new channels as PBMs and disease management programs (e.g., cancer service centers)...
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...MBA In A Day What You Would Learn at Top-Tier Business Schools (If You Only Had the Time!) Steven Stralser, Ph.D. John Wiley & Sons, Inc. TLFeBOOK More Praise for MBA In A Day® “Steve Stralser is a unique talent. It is unusual to meet people who are both highly professional as well as generous with their knowledge. Not only is Professor Stralser’s advice invaluable for business professionals, but those in the arts who are more focused on their creative endeavors would benefit from reading MBA In A Day® to help strengthen their business skills.” —Bobi Leonard, CEO, Arcara Enterprises, Inc. “Steve’s book is a valuable asset to anyone needing to avoid the pitfalls of business, be they a small business owner, a physician, a lawyer, or just about anyone who deals with business. Just because you have not had the opportunity to study for a formal MBA, why be at a disadvantage in the business world? In just a few days of quality reading time you will level the playing field. Let your own brainpower do the rest.” —George Reiss, MD, Clinical Instructor, Mayo Clinic; Eye Physician, Phoenix Coyotes Professional Hockey Club “Professor Stralser’s MBA In A Day® contains insights that are incredibly valuable for any entrepreneur obsessed with success. They provide quick access to sound practical thinking on the real-world business issues most likely to confront the busy start-up entrepreneur.” —Michael Hool, Partner, Rogers & Theobald, LLC; Chairman, Arizona...
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...Industrial and Organizational Psychology Performance Management The Professional Practice Series The Professional Practice Series is sponsored by The Society for Industrial and Organizational Psychology, Inc. (SIOP). The series was launched in 1988 to provide industrial and organizational psychologists, organizational scientists and practitioners, human resources professionals, managers, executives and those interested in organizational behavior and performance with volumes that are insightful, current, informative and relevant to organizational practice. The volumes in the Professional Practice Series are guided by five tenets designed to enhance future organizational practice: 1. Focus on practice, but grounded in science 2. Translate organizational science into practice by generating guidelines, principles, and lessons learned that can shape and guide practice 3. Showcase the application of industrial and organizational psychology to solve problems 4. Document and demonstrate best industrial and organizationalbased practices 5. Stimulate research needed to guide future organizational practice The volumes seek to inform those interested in practice with guidance, insights, and advice on how to apply the concepts, findings, methods, and tools derived from industrial and organizational psychology to solve human-related organizational problems. Previous Professional Practice Series volumes include: Published by Jossey-Bass Customer Service Delivery ...
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...for Industrial and Organizational Psychology Performance Management The Professional Practice Series The Professional Practice Series is sponsored by The Society for Industrial and Organizational Psychology, Inc. (SIOP). The series was launched in 1988 to provide industrial and organizational psychologists, organizational scientists and practitioners, human resources professionals, managers, executives and those interested in organizational behavior and performance with volumes that are insightful, current, informative and relevant to organizational practice. The volumes in the Professional Practice Series are guided by five tenets designed to enhance future organizational practice: 1. Focus on practice, but grounded in science 2. Translate organizational science into practice by generating guidelines, principles, and lessons learned that can shape and guide practice 3. Showcase the application of industrial and organizational psychology to solve problems 4. Document and demonstrate best industrial and organizationalbased practices 5. Stimulate research needed to guide future organizational practice The volumes seek to inform those interested in practice with guidance, insights, and advice on how to apply the concepts, findings, methods, and tools derived from industrial and organizational psychology to solve human-related organizational problems. Previous Professional Practice Series volumes include: Published by Jossey-Bass Customer Service Delivery Lawrence Fogli...
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...The Recruitment, Training, and Management of Older Workers Upper Iowa University Table of Contents Abstract……………………………………………………………………………3 Difficulties…………………………………………………………………………5 Vital Assets…………………………………………………………………………5 Ethical Responsibility………………………………………………………………5 The Value of Experience……………………………………………………………6 Union Support………………………………………………………………………6 The Age Discrimination in Employment Act………………………………………7 Social Responsibility……………………………………………………………….9 Dispelling Myths……………………………………………………………………10 Older Workers Benefit Protection Act………………………………………………12 Opinions……………………………………………………………………………..13 World Views…………………………………………………………………………14 The Effects of Aging…………………………………………………………………15 Ergonomics…………………………………………………………………………..16 Technology…………………………………………………………………………..18 Recruitment………………………………………………………………………….19 Integration and Training……………………………………………………………..22 Team Work…………………………………………………………………………..24 Diversity……………………………………………………………………………...25 Abstract Retiring at the age of sixty is not an option or a desire for most American workers today. Organizations must realize the importance of utilizing the experience that older workers possess. Members of the senior workforce are often discriminated against due to outdated stereotypes and misconceptions. Rather than segregating older workers, they should be appreciated for the wealth of knowledge and life experience that they can contribute to association in today’s business world. By eliminating...
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...A COMPREHENSIVE ANALYSIS OF HYATT HOTELS CORPORATION AND HOW IT RELATES TO COMPETITION WITHIN THE HOTEL INDUSTRY Table of Contents EXECUTIVE SUMMARY 1 EXTERNAL ENVIRONMENT ANALYSIS 3 General Environment 3 Demographic Segment 3 Technology Segment 7 Economic Segment 11 Political / Legal Segment 14 Socio-cultural Segment 16 Nature Segment 18 Global Segment 19 Industry Environment 21 Intensity of rivalry 21 Supplier power 22 Buyer Power 22 Threat of substitutes 22 Threat of new entrants 23 Competitor Environment 23 Introduction 24 Future objective 25 Current strategy 26 Capability 28 Assumption 30 Driving Forces 31 Economic growth 31 Globalization 31 Technology 32 Room Service Remodeling 33 Go green 33 Key Success Factors 34 Multiskilled and flexible workforce 34 Franchising 34 Quickly adopt new technology 35 Strategic Group Map 35 INTERNAL ENVIRONMENT ANALYSIS 39 Resources 39 Tangible resources 39 Intangible resources 41 Capabilities 44 Core Competencies 45 Brand Development: 45 Golden Passport Membership 47 Making Meeting Easy 47 Distinctive Competencies / Four Criteria Test 48 Supply Chain 50 Inbound Logistics 50 Operations 52 Outbound Logistics 54 Marketing and Sales 56 After-Sales Service 58 Weighted Competitive Strength Assessment 59 Financial Report 63 Profitability Ratios 64 Liquidity Ratios 67 Leverage ratios 69 Efficiency Ratios 71 Revenue Per Available...
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...Information Systems (HRIS); Forecasting Demands: Forecasting Supply; Man Power Forecasting. Emerging Trends in HRM Outsourcing and its HR Dimensions; Human Resource Planning and Downsizing: Voluntary Redundancy and Ways of Downsizing Processing; Importance of Bench Marking; Case Study: Bench Marking VRS Practices and Compensation Management. Job Analysis: Recruitment and Selection Job Analysis: 6 Steps, Job Description vs. Job Specification, Methods of Collecting Job Analysis Information; Role of Recruitment and Selection: Situational Factors in Recruitment, Recruitment Policy, External and Internal Sources of Recruiting and its Merits and Demerits, Selection Process and its Types, Structured Interview Guide. Training and Development Orientation; Training and Development; the Steps in Training Process; Career and Succession Planning: Career Stages, Career Development, Career Management Succession Planning; Case Discussion on Succession Planning. Compensation Introduction: Meaning, Objectives of Compensation; Components of Compensation System; Compensation Management Process; Factors of Determining Pay Rates; Pay Incentives; Employee Benefits and Services; Case Study: Comparing Industry Trends in Pay Rates such as FMCG. Performance Appraisal Introduction; Methods of Performance Appraisal; 360 Degree Feedback;...
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...ETHICS IN INFORMATION TECHNOLOGY Third Edition This page intentionally left blank ETHICS IN INFORMATION TECHNOLOGY Third Edition George W. Reynolds Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Ethics in Information Technology, Third Edition by George W. Reynolds VP/Editorial Director: Jack Calhoun Publisher: Joe Sabatino Senior Acquisitions Editor: Charles McCormick Jr. Senior Product Manager: Kate Hennessy Mason Development Editor: Mary Pat Shaffer Editorial Assistant: Nora Heink Marketing Manager: Bryant Chrzan Marketing Coordinator: Suellen Ruttkay Content Product Manager: Jennifer Feltri Senior Art Director: Stacy Jenkins Shirley Cover Designer: Itzhack Shelomi Cover Image: iStock Images Technology Project Manager: Chris Valentine Manufacturing Coordinator: Julio Esperas Copyeditor: Green Pen Quality Assurance Proofreader: Suzanne Huizenga Indexer: Alexandra Nickerson Composition: Pre-Press PMG © 2010 Course Technology, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission...
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...Taipei Tokyo Editorial Director: Sally Yagan Editor in Chief: Eric Svendsen Acquisitions Editor: Melissa Sabella Director of Editorial Services: Ashley Santora Editorial Project Manager: Kierra Bloom Editorial Assistant: Elisabeth Scarpa Director of Marketing: Patrice Lumumba Jones Senior Marketing Manager: Anne Fahlgren Marketing Assistant: Melinda Jensen Senior Managing Editor: Judy Leale Project Manager: Becca Richter Senior Operations Supervisor: Arnold Vila Creative Director: Jon Christiana Senior Art Director: Blair Brown Text and Cover Designer: Blair Brown Media Project Manager, Production: Lisa Rinaldi Media Project Manager, Editorial: Denise Vaughn Full-Service Project Management: S4Carlisle Publishing Services Composition: S4Carlisle Publishing Services Printer/Bindery: Courier/Kendalville Cover Printer: Courier/Kendalville Text Font: Palatino Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on appropriate page within text. Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the U.S.A. and other countries. Screen shots and icons reprinted with permission from the Microsoft Corporation. This book is not sponsored or endorsed by or affiliated with the Microsoft Corporation. Copyright © 2012, 2009, 2008, 2006, 2003 Pearson Education, Inc., publishing as Prentice Hall, One Lake Street,...
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...Taipei Tokyo Editorial Director: Sally Yagan Editor in Chief: Eric Svendsen Acquisitions Editor: Melissa Sabella Director of Editorial Services: Ashley Santora Editorial Project Manager: Kierra Bloom Editorial Assistant: Elisabeth Scarpa Director of Marketing: Patrice Lumumba Jones Senior Marketing Manager: Anne Fahlgren Marketing Assistant: Melinda Jensen Senior Managing Editor: Judy Leale Project Manager: Becca Richter Senior Operations Supervisor: Arnold Vila Creative Director: Jon Christiana Senior Art Director: Blair Brown Text and Cover Designer: Blair Brown Media Project Manager, Production: Lisa Rinaldi Media Project Manager, Editorial: Denise Vaughn Full-Service Project Management: S4Carlisle Publishing Services Composition: S4Carlisle Publishing Services Printer/Bindery: Courier/Kendalville Cover Printer: Courier/Kendalville Text Font: Palatino Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on appropriate page within text. Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the U.S.A. and other countries. Screen shots and icons reprinted with permission from the Microsoft Corporation. This book is not sponsored or endorsed by or affiliated with the Microsoft Corporation. Copyright © 2012, 2009, 2008, 2006, 2003 Pearson Education, Inc., publishing as Prentice Hall, One Lake Street,...
Words: 160652 - Pages: 643
