...Dear Mr. Tehranian: The report is entitled “Case Analysis Process: Problem/Decision Approach.” The purpose of this report is to use the case analysis process and the problem/decision approach to come to a final decision in regards to the conflict involving Robert Smith, the General Manager of the Canadian Operations for Neilson Plastics Engineering (NPE). Throughout this process we have acquired the appropriate analytical and problem solving skills to deal with real decision-making situations through the application of theoretical and conceptual knowledge in the analysis of the case. These skills include thoroughly examining cause and effect relationships which enabled us to provide appropriate recommendations and solutions to the problems at hand. The significance of the problem/decision approach is the fact that it is one simple element in both the study of organizational behavior and the application of these principles to the real world by managers and others within a leadership capacity. The seven steps used in the problem/decision approach are critical components to this approach and utilizing them accordingly, allowed us to solve problems and make decisions that would be most beneficial for the company. Thank you for taking the time to read through this report. If you have any questions or concerns regarding our project, please feel free to take these up with us as a group. Sincerely, Team Alpha Contents Executive Summary 4 Introduction 5 Case Analysis...
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...NOTE PRO Parliament has a plan to socialize the new Parliament building, which according to its development worth Rp 1.6 trillion. Development budget will be in use state budget 2011. New building standards are more than just a work space but is equipped with luxurious facilities like swimming pool, spa, fitness center, and other luxury amenities. These facilities are provided to support the work of the board members of the DPR, it is because the members of Parliament wanted to add an expert staff and facilities such as meeting rooms, break room, bathroom, and living room which was considered quite luxurious because when the Tunjang with good vasilitan thenperformance at the House of Representatives members will increase and the maximum. When the construction is completed, its many positive effects, such as opening new employment opportunities for Indonesian community, because the care of a luxury building requires many workers. Development is done for many reasons, The first, based on changes in the number of board members who each period increases, as well as inadequate Nusantara I Building to accommodate activities of members of Parliament. The second, based on new requirements, the calculation for the space of each member to 7 people, including a member of the board, 5 specialist staff, and a personal assistant, this requiring a large office space. Third, the term of office Members of the period 2009 -2014, there is a desire additional expert staff which consist of...
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...Woodworking is a very inventive type of work. There is general Information someone would have to know to experience it. Several different products can be made using woodworking, and pros and cons are a key point. People use woodworking as a business or a hobby. From its history to its present use, woodworking has had many uses both recreationally and professionally. Woodworking has a long history; it also includes products, as well as pros and cons. Woodworking has been existing for centuries. “Throughout ancient history until our modern era, every civilization in the world has used wood to create useful as well as beautiful and decorative objects… Woodworking conducted in other civilizations will be omitted – not because they are less important...
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...The Aspects of Internal Hiring Vs. External Hiring: Pros and Cons Calvin Bowens WRTG 394 Advance Business Writing 1 October 2014 Professor John Ross Executive Summary This research provides an evaluation of the historic and current practices used to select internal employees for promotion in mid-level manager position versus selecting external candidates to fill those positions. Methods of this evaluation will include pros and cons, site managers and human resource team feedback, as well as, corporate leadership take on possible approaches. Results of this evaluation show that each hiring requirement is unique in nature when referring to positions of leadership. All members interviewed or who shared their insight stated having a clear understanding of what higher level leadership wants and demands must be established up front. Therefore, assumptions of these higher level expectations almost always end in failure of the newly hired external candidate or the internally hired employee. In addition, research finds current business practice being utilize in the company does not support selecting internally or externally. There are several areas requiring further attention and investigation, to include possible remedial training for human resource generalist and site managers for the sole purpose of building staff confidence and growing leaders from within. Corporate leaders have taken the hands-off approach to hiring mid-level managers. With that said, a clear and concise...
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...Groups that provide care for members of a Health Maintenance Organization (HMO) have grown a great deal to allow for increased population of members requiring insurance coverage. This growth has impacted medical groups significantly. One organization that has experienced this is “Mountain Healthcare”. Mountain Healthcare is a network of medical groups located in California, New York, and Arizona. The network is composed of nine groups with over 200 locations and over 3,000 employees. The groups consist of clinics as well as Independent Practice Association (IPA) offices, which include primary and specialty healthcare to over 600,000 members. The organization includes specialties such as General Practice, Family Practice, Pediatrics, Internal Medicine, Dermatology, Cardiology, and General Surgery. These are just a few of the specialties associated with the organization. They have physical locations primarily...
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...run by one person only. Even though he can employ people, he is still the sole proprietor of the business. These businesses are so common since there are so little legal requirements to set up: • The owner must register with and send annual accounts to the government Tax Office. • They must register their business names with the Registrar of Business Names. • They must obey all basic laws for trading and commerce. • There are advantages and disadvantages to everything, and here are ones for sold traders: Pros: • There are so few legal formalities are required to operate the business. • The owner is his own boss, and has total control over the business. • The owner gets 100% of profits. • Motivation because he gets all the profits. • The owner has freedom to change working hours or whom to employ, etc. • He has personal contact with customers. • He does not have to share information with anyone but the tax office, thus he enjoys complete secrecy. Cons: • Nobody to discuss problems with. • Unlimited liability. •...
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...that the Israeli government decided that all settlements in the area surrounding the Gaza Strip would be abandoned, against the wishes of the settlers some of whom had been living there for over twenty years. In addition to the leadership styles topics of discussion will include three examples of leadership actions and behavior and the pros and cons of each example. A comparison and contrast will be made using three similarities and three differences and discuss how each would handle current issues in Israel today. Finally, the paper will take a look at the interrelationship of the Lt. Col’s., using the Jung theory and for personality traits and how each one of their leadership styles may hinder or enhance a complex military operation in the case study. Leadership-Lieutenant Colonel Yaron Lt.Col. Yaron had a Lateral Influencing leadership style, which can be described as “emphasizing teamwork, team building and decision making.”(Rowley) This style can be highlighted surrounding a presentation he gave to senior military officers. “One of the officers did not like what he heard, so he reacted by sending a lengthy email to a Brigadier General.”(Laufer) In trying to build the support of his peers Lt. Col. Yaron inadvertently alienated them. This occurred because his peers had not been made fully aware by their superiors the importance of the operation in advance. Had Lt.Col. Yaron been aware of his peers attitude in advance he would have made it more “determined and sensitive”...
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...disorganized team structure, unclear leadership and constant disagreement over the decision-making process. Business: The Korean structure appears to be hierarchical which seems to impact the understanding of relationships between consultants and clients of both the Americans and Koreans. Management: In Korea, respect for position and status influences how a project is executed. It is evident that power authority is undefined. Jack and Ellen don’t have a specific role, so there is an overlapping of power. As a result, subordinates are often confused and find it a bit hard to follow the lead of their superiors. There seems to be a lack of trust between Ellen and Jack ever since she interrupted him during the market research report meeting. Culture: The cultural aspect also plays a major part of the problem. Women in Korea are often excluded from team bonding events - mainly dinners. Jack and the subordinates sometimes ignore Ellen’s views. The reason behind this is that women in Korea are considered inferior to men. Also at the beginning the...
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... THE OBJECTIVES OF 360 DEGREE PERFORMANCE APPRAISAL 3 3. PROS AND CONS OF USING 360 DEGREE PERFORMANCE APPRAISAL SYSTEM 4 3.1. Pros 4 3.2. Cons 5 4. 360 DEGREE PERFORMANCE APPRAISAL SYSTEM: BEST PRACTICES 5 4.1. Performance Appraisal Techniques used in Procter & Gamble Company 5 4.2. Performance Appraisal Techniques used in General Mills 6 5. REFERENCES 7 INTRODUCTION 1 Performance Management System Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals. In today’s tough economy, businesses in all sectors are looking to increase productivity and reduce expenditure to improve their bottom line results. It is difficult to know whether your chosen path has taken you where you intended to be or will take you where you want to go, unless you review, make corrections, and stay focused. Having the knowledge and skills to implement performance management effectively is crucial to achieving good results. If performance management is not managed well it can have far reaching negative consequences which can include disengaged staff, increased negativity, wasted efforts and provide a poor return...
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...Case Analysis and Methodology Principles of Management (MGMT1120) Contents: 1. What is a business case? 2. Why use cases? 3. Is there an analysis framework to follow? 4. Case Analysis Model a. Problem Identification b. Environmental Analysis c. Creative/Practical Strategic Alternatives d. Decision Criteria e. Select Appropriate Alternative/New Strategy(s) f. Develop an implementation plan 5. Evaluate the results 1|P age 14 1. What is a business case? A business case is a “story” or “narrative” describing a problem or problems in an organization. The organization can be a profit, not-for-profit, or public sector organization. All organizations experience business problems which management must solve. Cases have been written on such organizations as Apple, Microsoft, Y.M.C.A and Royal Bank. Examples of cases are end of each chapter of your text. The “story” or “narrative” often contains additional information which gives insights into the causes of the problems. Sometimes, the case will actually propose possible alternative solutions to solving the problem. Many cases are written from the viewpoint of the manager/leader that recognizes the problem and is under pressure to find a solution. 2. Why use cases? At the JR Shaw School of Business, we take an applied approach to learning. As a student, you learn concepts/models and theories that are simplified representations of the “real world”. While it is not possible to illustrate real world issues...
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...Questions for review A well-thought-out orientation program is essential for all new employees, whether they have experience or not. Explain why you agree or disagree with this statement. I totally agree with the above statement that state "A well thought out orientation program is essential for all new employees whether they have experience of not". The Orientation Program anticipated the new employee will feel more at home with the organization in a shorter period of time. The new employees have an opportunity to adjust in a supportive and risk-reduced environment. In this orientation program also the new employee begins to add value more quickly, leading to increased confidence and self-esteem and new employee are more actively involved in making the organization a better and more productive place to work. John Santos is an undergraduate business student majoring in accounting. He just failed the first accounting course, Accounting 101. He is understandably upset. How would you use performance analysis to identify what, if any, are John s training needs, At the beginning John must pay more attention for training on studying skills. Moreover, it is also possible that John really does not have the necessary basic skills that he needs in order to be successful in this course. I think in this situation, remedial training or courses would be appropriate. Also John simply does not really have the interest or natural inclinations that would make him successful in the accounting area...
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...“Conflict Resolution at General Hospital” Christy D. Harris Dr. Jack Huddleston, Professor BUS520: Leadership and Organizational Behavior August 20, 2011 Discuss the conflict that is occurring at General Hospital. The conflict that is occurring at General Hospital is simply a case of making the right financial decisions and man vs. computer. What I mean by that is, in trying to make cost effective decisions on how to cut back on expenses they chose to replace capable human beings that gave accurate results with a computerized system that is not glitch free and has not been proven to give accurate readings and correct patient information on the right patients nor was it approved by the board. This machine has been set in place to handle serious information that affects the well being of sick people whom are in no position to be misdiagnosed. Also this decision can very well place an even more expensive charge on the hospital if someone should become mistreated and they find grounds to sue. In the case study the main issue is cutting cost for the hospital however the way that they are trying to eliminate expenses or find a cheaper way out was clearly not well thought out and researched in regards to the concern of the patients’ treatments. It seems as though the COO knew about the latest trend among other facilities and immediately made the change with absolutely no hesitation. Reading this study makes me...
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...(GC) in Toronto. Anna is finding it difficult to balance working part time and being a first time mother, she was a high performer and knew how to share her time between her busy job, her husband and friends. She is finding it stressful to do all of this with her new family addition. Problem Statement Anna is in a stressful situation which is becoming a threatening factor to her physical and emotional health. Anna is producing unwanted stress by working more hours than she should. Anna is still expecting to be that high performer and working long hours without coming to terms that her life is changing with her 18 month old daughter. She currently doesn’t have a balance between work and personal life. Key Facts * Management staffs are very accommodating to Anna’s part time work situation because they are fond of her; however they are still expecting the same work load as if she was fulltime and constantly add more duties to her. * Anna’s current workload is at 60% but it demands more attention than she expected which impedes on her time with her daughter. * Anna is having a difficult time juggling both, motherhood which can be very demanding and being a Manager in a work environment that is busy and time sensitive. * Anna is a very determine person and a high performer, she believes quality work is very important. She forces herself to work through her...
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...them to encourage workers to work more efficiently. This results in higher productivity, increased output, and ultimately higher profits. Motivation theories People work very hard when they are working for themselves. When they work for other people, less so. Managers have been looking into what makes employees contribute their fullest to the company and these studies have resulted three main theories of motivation. F.W. Taylor Theory: ‣Money is the main motivator. ‣If employees are paid more, they will be motivated to work more. ‣Work is broken down into simple processes, and more money is paid which will increase the level of productivity an employee will achieve. ‣The extra pay is less than the increased productivity. Cons: ‣ Workers are seen rather like machines, and this theory does not take into account non-financial motivators. ‣ Even if you pay more, there is no guarantee of a productivity rise. ‣ It is difficult to measure an employees output. Maslow Theory: Maslow created what is known as the hierarchy of needs. In this diagram, there are 5 different types of motivation: ‣Level 1 - Physiological needs: basic requirements for survival. ‣Level 2 -Security needs: the need to by physically safe. ‣Level 3 Social needs: the need to belong and have good relationships with co-workers. ‣Level 4 Esteem needs: the need for self-respect and to be respected by others. ‣Level 5 Self-actualization needs: the need to reach your full...
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...Quality Control Quality Control Quality Training Manual Kajohn Hillman 6/23/2014 Table of Contents I. Introduction i. History of quality Management ii. The need for Quality Management II. The Role of Leadership i. Role they play in the success ii. Firms adoption of roles and effects of nonexistent role modeling iii. Monitoring and Metrics within the quality management improvements III. General Quality Strategies and Tools i. Establishing customer expectations ii. Designing quality in iii. Defining metrics iv. Mistake-proofing v. Kaizen vi. Six Sigma IV. Quality Tactics and the Logistics and Supply Chain Functions i. What tools are applicable internally ii. What tools are applicable externally with vendors V. Week 5: Roll-Out i. A communication plan ii. Sequence of steps to get personnel trained iii. Stakeholders on board I. History Of Quality Management The history of quality management and the movement can be traced as far back as medieval times in Europe when craftsmen and tradesmen organized themselves in unions called guilds which predate the 13th century. It wasn’t until the 19th Century when the industrial manufacturers of the world adopted this model of craftsmanship. The system had its emphasis on the inspection process which started in Great Britain during the 1700’s and grew immensely during the Industrial Revolution of the 1800’s. In the 20th century these manufacturers...
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