...Organizational Lifecycle Structure and Process of Organizations Abstract In the business environment, navigating through change is vital to the success of management and the organization as a whole. All organizations undergo change much like biological organisms do in life. They are born, grow, mature, and arguably die. Organizations are no exception and their lifecycle pattern along with management styles will be examined in this paper. Organizational Lifecycle Organizations go through different life cycles similar to those of people. People, for example, progress through infancy, childhood, teenage years, adulthood, and death. Childhood through the teenage years is characterized by rapid growth over a short period of time and that translates nicely to an organizations pattern as well. Organizations, like biological organisms, go through start-up, growth, maturity, and decline (Ciavarella, 2001). Imagine climbing a mountain. As you begin the climb, you start at the base (start-up), climb halfway up (growth), ascend the peak (maturity), and then descend back down the mountain (decline). This describes the typical stages of an organizations lifecycle and leaders who have an understanding of the dynamics involved will have more confidence and be more effective managers of change. Start-up Phase During the start-up phase, organizations build up capital, hire workers, and start to develop their products or services, policies, and procedures. Employees are generally...
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...Outsourcing Award www.IAOP.org Best Practices in Outsourcing: The P&G Experience Introduction The Procter & Gamble Company (P&G) markets a wide range of branded consumer goods products, including beauty care and household products. The company’s products are sold in more than 180 countries, with net sales exceeding USD 82B. With on-the-ground operations spread across 80 countries, meeting the business service needs of the organization was challenging. P&G’s Global Business Services (GBS) organization has met this challenge successfully; they have implemented best-in-class processes to provide business capabilities that create value for the business units, while reducing the costs and efforts necessary to support these operations. GBS is one of four organization pillars that support the organization’s business and provides more than 170 services to the company. The services delivered through GBS include everything from employee services (e.g. people management, facilities, communication, meeting services, and travel services) to business services (e.g. financial services and solutions, product innovation, supply network solutions). Many of those services are provided today through a set of alliance partnerships. The scope of the alliance management effort at GBS encompasses the entire outsourcing lifecycle of these outsourcing engagements; the goal is to create value for the business by improving the efficiency and effectiveness of these partner relationships, while reducing the...
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...Product and Service Strategies Marketing Mix * Blending of the four strategy elements—product, distribution, promotion, and price—to fit the needs and preferences of a specific target market * Marketers develop strategies to sell both tangible goods and intangible services What is a Product? * People buy want satisfaction, not objects * Product - Bundle of physical, service, and symbolic attributes designed to satisfy a customer’s wants and needs What are Goods and Services? * Services - Intangible tasks that satisfy the needs of consumers and business users * Goods - Tangible products that customers can see, hear, smell, taste, or touch * Goods–services continuum - Spectrum along which goods and services fall according to their attributes, from pure good to pure service Figure 12.1 – Goods-Services Continuum Characteristics of Services * Intangible * Inseparable from the service providers * Perishable * Cannot be standardized * Buyers play important roles in the creation and distribution of services * Wide variations in service standards Figure 12.2 – World’s Most Admired Companies Importance of the Service Sector * The service sector makes up more than three-fourths of the U.S. economy * Backshoring - Firms return much of their offshore work to the U.S. to save money and improve customer service efficiency * Homeshoring - Hiring workers to do jobs from their homes * Most service firms emphasize...
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...New System Proposal Joshua Bishop, Chad Carvalho, Jerome King, Alan Perez, Paul Redkevitch CIS/207 July 22, 2013 Darrel Erickson New System Proposal This team has great pleasure in submitting an enterprise resource planning (capacity services) proposal to the Riordan Company in response to their innovation request for standardizing their business and organizational needs. This proposal includes a full description of the system and its components to include hardware, software, maintenance, and support. Identifies what the system can provide for Riordan, the business requirements that drive the need for the system, information used within the system, information security and ethical concerns pertaining to the system, and the system’s future potential that separates itself from other competitors. This new system proposal will provide Riordan with an increase in business productivity, improved internal and external networking functionalities, and a secured information infrastructure. Additionally, this system proposal addresses Riordan’s innovation request concerning their networking capabilities in the organization’s corporate headquarters. Once this system is fully integrated and operational, the Riordan Company will be far ahead of its competitors with the latest advancements that information technology has to offer. System description and its components Capacity Services (CAPSVC) is a fully automated and virtual service that gives the customer total...
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...Management Information System (MIS) Term Paper: Business Process Management (BPM) Professor: Dr.Ijaz A.Qureshi Abstract: A business process model consists of a set of activity models and execution constraints between them. A business process instance represents a concrete case in the operational business of a company, consisting of activity instances. Business Process Management has been referred to as a holistic management approach to aligning an organization’s business processes with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology. BPM attempts to improve processes continuously. It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach. Business Process Management includes methods, techniques and tools to support the design, enactment, management and analysis of operational business processes. It can be considered as an extension of classical workflow Management systems and approaches. Business Process Management has received much attention in the industrial engineering and management literature and its benefits are well known. Hence, there is confusion among public managers about how business process management concepts should be implemented. Business Process Management (BPM) has been identified...
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...Page No. Introduction: 2 The Role of Innovation in Organizations: 2 Innovation and other similar terminologies: 3 Benefits and limitations of Innovation: 3 Innovation Audit: 4 Benefits of being more innovative: 5 Managerial Style for Innovation: 6 Climate of Innovative Organization: 8 REFERENCES 9 Introduction: Innovation is a common phenomenon among the organizations around the world in the current business scenarios. Finding a new solution to an existing product, process, services, technologies or ideas and meet the newer constraints of the market or society is innovation. The term can be used in the sense of finding something original which breaks into the market or into society and considered as important finding in some way. Innovation can be viewed in different perspectives. From individual perspective, innovation is to most of the extent compared as the creativity. While in social perspective, innovation has been a widespread study in the fields of economics, business, sociology, entrepreneurship, technology etc. Improving the older way of doing things and providing comfort to the users or people is known as innovation in societal view. In other words, finding an added value meeting customer’s existing needs or a newer development that meets new needs is innovation. From organizational point of view, innovation is a positive change in the organizational setting; such as efficiency, productivity...
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...ADL 62 (Technology Management) Assignment – A ANS 1 (a) Economic analysis of technology. Economic analysis of technology deals with the evaluation of techno capitalism, technological diffusion, technology acceptance model, technology lifecycle, and technology transfer effects to the economy of a particular industry, group or country. Techno capitalism describes the changes in capitalism based on the changes in technology. Technological diffusion implies a form of 'conditional convergence' as lagging countries catch up with technological leaders. Technology Acceptance Model which deals more specifically with the prediction of the acceptability of an information system. The purpose of this model is to predict the acceptability of a tool and to identify the modifications which must be brought to the system in order to make it acceptable to users. Technology lifecycle is about the technological maturity of a product. Technology transfer is the process of sharing of skills, knowledge, technologies, methods of manufacturing, samples of manufacturing and facilities among governments and other institutions to ensure that scientific and technological developments are accessible to a wider range of users who can then further develop and exploit the technology into new products, processes, applications, materials or services. b) Technology and culture. Global organizations need to understand cultural differences if they want to successfully...
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...CREATING ORGANIZATIONAL VALUE AND HIGH PERFORMANCE THROUGH INTEGRATED SUSTAINABILITY PROGRAMS AND BUSINESS INTELLIGENCE---A STUDY OF ACCENTURE As companies grapple with the current economic situation, many are recognizing that this particular downturn in the business cycle is different from those that preceded it. Indeed, today’s business context—characterized by rapidly intensifying globalization that has substantially increased the complexity, risk and uncertainty of doing business—has only served to exacerbate the challenge of managing through a difficult economy. Many of today's biggest challenges come down to the different kind of decision making required to be successful. Organizations seeking high performance must make faster and bolder decisions. Companies must think both the positive and negative consequences of decisions made in this fast-paced environment. The systematic study of the organization’s ability to develop and sustain a culture capable of delivering quality products and services over time enables us to identify and understand the general requirements for doing so and provides insight into how to do it. In this paper I will share what I have learned about creating and sustaining an organizational value through integrated sustainability programs and business intelligence that is capable of high performance in Accenture. In a time of changing consumer values and economic uncertainty, the marketing function has a more strategic role to play in driving growth...
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...Management Articles of the Year January 2013 With a foreword by Sir Paul Judge In association with Contents Page Foreword Introduction About the articles Article 1 Improving the Quality of Working Life: positive steps for senior management teams Article 2 Failure, Survival or Success in a Turbulent Environment: the dynamic capabilities lifecycle Article 3 A New Role Emerges in Downsizing: special envoys Article 4 Only a Click Away? – What makes virtual meetings, emails and outsourcing successful Article 5 Closing the Needs-to-Offer Gap: customer relationship management in retail SMEs Acknowledgements 3 4 6 7 13 20 25 31 38 Copyright Chartered Management Institute © First published 2013 Chartered Management Institute 2 Savoy Court, Strand, London WC2R 0EZ All rights reserved. Except for the quotation of short passages for the purposes of criticism and review, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the publisher. British Library Cataloguing in Publication Data A CIP catalogue record for this report is available from the British Library ISBN 0-85946-458-x Foreword The way that people in positions of authority exercise leadership and management has a decisive influence on the performance of their own organisations and therefore of the wider economy. It has been estimated that...
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...Lean Supply Chain Management Principles and Practices Professor Deborah Nightingale October 3, 2005 Lean Supply Chain Management Learning Points • Lean supply chain management represents a new way of thinking about supplier networks • Lean principles require cooperative supplier relationships while balancing cooperation and competition • Cooperation involves a spectrum of collaborative relationships & coordination mechanisms • Supplier partnerships & strategic alliances represent a key feature of lean supply chain management ESD.61J / 16.852J: Integrating the Lean Enterprise Page 2 © Deborah Nightingale, 2005 Massachusetts Institute of Technology Theory: Lean Represents a “Hybrid” Approach to Organizing Interfirm Relationships • “Markets” (Armʼs Length): Lower production costs, higher coordination costs • • • Firm buys (all) inputs from outside specialized suppliers Inputs are highly standardized; no transaction-specific assets Prices serve as sole coordination mechanism • “Hierarchies” (Vertical Integration): Higher production costs, lower coordination costs • • Firm produces required inputs in-house (in the extreme, all inputs) Inputs are highly customized, involve high transaction costs or dedicated investments, and require close coordination • “Lean” (Hybrid): Lowest production and coordination costs; economically most efficient choice-- new model • • • Firm buys both customized...
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...Maynila Submitted to: Prof. Carlos Sison Production Operation Management II Submitted by: Ronaliza M. Dimapilis BBM-MBA Best Practices in Product Management Product management is an important role within any company, especially in a startup where the product is still evolving. Part cat herder, part strategist, and part analyst, if one thing is certain about a Product Manager, it’s that they need to constantly be on their toes and ready to rally a team behind a decision. The challenge of a Product Manager is to provide a solution to our consumers — one which can be translated into product requirements that are actionable for developers and designers. One of the greatest challenges also of a product manager is not only to give solutions to your customer needs & wants but also to give a highly sustainable and profitable Product to your organization or company. When I started my career as a product manager 3 years ago, things are quite different from what they are decades ago. Lucky we, that there were a lot of books or training courses, there were a lot of associations, blogs, or newsletter that are readily available and easy to access because of internets and social media. That could help us and gain some insights about product management. Let me share to you what I have learned about the best practices of product management from the book of “ 42 Rules of product management” written by Brian Lawley and Greg Cohen of 280 Group press. 1. Rules...
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................................................................................................................................................ 11 09 January 2014 ii ProQuest Document 1 of 1 How Procurement Excellence CREATES VALUE Author: Blascovich, John D; Markham, William J Publication info: Supply Chain Management Review 9.5 (Jul/Aug 2005): 44-52. ProQuest document link Abstract: A.T. Kearney's 2004 "Assessment of Excellence in Procurement" (AEP) study reveals that senior executives expect supply management to go well beyond its traditional role. Rather than focusing on price reductions, executives are challenging the organization to capture value from the supply market. This view represents a huge advance in their understanding of procurement's potential. Nearly all leaders and most followers recognize that the key to their business strategy is value creation. Yet leading organizations use their foundation of excellence to create more value and gain competitive advantage from supply markets by focusing on four key areas: innovation and growth, value chain optimization, risk management and supply continuity, and advanced cost management. Leaders are involving suppliers in a systematic lean-design approach that leverages the supply base and aggressively identifies waste. Companies that are truly serious about cost reduction exert pressure not only on suppliers but also on themselves, through...
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...exception. SAP Labs India Pvt. Ltd is SAP AG's largest R& D center in the world. The functional areas of SAP Labs India are Research & Breakthrough Innovation, Product Development, Customer solutions and Operations, etc. Due to its excellent employee learning system, effective management control and state-of-the art infrastructure, SAP Labs India is rated among Top 5 Best workplaces in IT software industry. The next few Pages aims at analysing the Oragnisational structure, culture, life/cycle stage , size , business environment and finally the right “fit” of SAP Labs India Pvt. Ltd. About SAP Labs India Pvt Ltd SAP Labs is the research and development organization of the parent company. SAP has its development organization spread across the globe. SAP Labs India Pvt. Ltd was opened in the year 1998. Other labs are located in Germany, France, Bulgaria and Hungary in Europe; Palo Alto, USA; Bangalore and Gurgaon, India; São Leopoldo, Brazil; Ra'anana and Karmiel, Israel; Montreal and Vancouver, Canada and Shanghai, China. SAP Labs India is the largest development unit in terms of number of employees outside the SAP headquarters located in Walldorf, Germany. Each SAP Lab has prominent area of expertise and focus. SAP Labs in Sophia Antipolis, France for example specializes in development of Java based SAP software products. Mission Statement (SAP Labs) “Our mission is to be a pioneer and leader in the creation and delivery of valued...
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...Working Paper: November 2006 Innovation: Basic Concepts and Models By S. N. Nasirpourosgoei and A-M Coles For many firms the development of new products is a major business activity, although Ettlie (2006) points out that many new products are merely copies or imitations of existing ones. The study of innovation is concerned with identifying how firms use their existing knowledge and technical resources to develop goods, processes and services that are significantly novel. Innovation is often seen as a key driver of economic growth for a country and increased firm productivity (Gann, 2003 cited in Abbott and Jeong, 2006). Trott (2005) demonstrates that the industrial revolution of the nineteenth century was fuelled by technological innovations, while Abbott and Jeong (2006) argue that there is now increasing emphasis on the importance of innovation for long-term economic success. At an organisational level, specific benefits include such factors as market growth, reductions in production cost, competitive positioning and opening up of new markets (Slaughter, 1998). For Ettlie the key questions in the study of innovation relate to the way some firms can utilise individual creativity in innovation more successfully than others. Innovation is has become a vital part of business survival and is supported by much academic study into reasons for its success and failure, for example, in 1994 – 1995, 275 books published in the US had the word ‘innovation’ in their title (Trott 2005)...
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...Susan Walsh Sanderson Lally School of Management Rensselaer Polytechnic Institute Troy, New York 12180 Phone: 518-276-2933 Fax: 518-276-8661 Email:sandes@rpi.edu May, 2008 CURRENT POSITION ASSOCIATE PROFESSOR (with tenure). School of Management Rensselaer Polytechnic Institute, Affiliate of Sloan Foundation Industry Studies Centers Major Interests: • Innovation Management • Product Design, Marketing and Brand Management • Innovative Teaching Approaches (Multimedia Enhanced on campus and Distance Learning) AWARDS 1995 Boeing Outstanding Educator Award Hesburg Award Team (for Educational Innovation) In 1995, I was a co-recipient of the Boeing Outstanding Educator Award and a member of the team receiving the Hesburg Award for Educational Innovation TEACHING Teaching Role. My recent teaching has been in Rensselaer’s resident MBA program (both full and parttime), Professional and Distance Education Program and undergraduate programs. My research and teaching have made important contributions to efforts to build the marketing and management and technology curricula in the School of Management at Rensselaer and at other universities who have adopted our teaching materials. As a pioneer in interactive leaning material on product development and manufacturing, I have developed several interactive multimedia cases and collaborated on the development of simulations designed to teach marketing principles and bridge management and engineering disciplines. The simulations teach marketing...
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