...Global Strategic Management A Case Study of the TJX Kestrel L. Ambrose American Public University System Abstract TJX Companies, Inc. is known as the world’s leading off-priced retailer of apparel and home fashions. With its steadily growing brand portfolio, the company aims to offer consumers better value proposition than department stores. Keywords: global strategic management, corporate governance, off-price retail, Global Strategic Management: A Case Study of The TJX Companies, Inc. Company Overview Based in Framingham, Massachusetts, The TJX Companies, Inc. (TJX or “the company”) is the leading retailer of off-priced fashion and home goods merchandise in the United States and worldwide. The company’s brand portfolio includes T.J. Maxx, Marshalls, HomeGoods and the Sierra Trading Post in the U.S.; Winners, HomeSense and Marshalls in Canada; and T.K. Maxx and HomeSense in Europe. These stores specialize in brand name apparel, footwear, accessories and home décor merchandise at discount prices, usually 20- 60% below department and specialty store prices. In 2013, TJX ranked 115th in the Fortune 500 rankings, jumping 10 spots from the previous year. This ranking makes the company number one in the specialty apparel retail industry on the Fortune 500 list, followed by Gap, L Brands, and Ross [ (Cable News Network, 2014) ]. Market and Products TJX operates in the niche off-price segment of the retail industry. The company operates under four major retail...
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...Table of Content Exclusive Summary………………………………………………………………..1 1. Introduction………………………………………………………………….…...1 2. Theory and Concept……………………………………………………….…. .3 3. Key Findings……………………………………………………………………..4 3.1 Issues of Online Identity Theft …………………………………………...4 3.2 Trends of Online Identity Theft……………………………………………5 4. Case Study………………………………………………………………………..7 4.1 Background…………………………………………………………………..8 4.2 Analysis……………………………………………………………………….8 5. Recommendations and Conclusions……………………………………..…9 Executive Summary Identity theft make a lot of customers and organisations suffer serious loss both financially and emotionally. It is necessary to build acknowledge of identity theft to protect the interest of customers and organisations. This report finds the different methods and trends of identity theft and gives some advices for protection. A case study of TJX breach case shows the harm of identity theft in an organisation. 1. Introduction The internet technology has greatly changed the world in which human live since 1990s. Nowadays, internet has gone deep into people’s daily life and its high productivity, efficiency and convince make people deeply rely on it. Online business and social network have become the most important contributions of internet. As the growth of e-commerce and number of users of social networking websites, the target of identity theft has broadened. In e-commerce, identity theft threats not only...
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...Week 1: Understanding IT Infrastructure Security Case Study Hello my name is YGS and I am an Independent contractor for TJX, they have requested my assistant and I will be in charge of all IT matter at TJX. In recent happenings at TJX you should by now be aware that this company was breached by a hacker by the name of the Albert Gonzalez. He stole over $170 million dollars of customer’s credit card information. As a result TJX has taken a major financial loss and our honor and credibility is in question. The reason we are in question is because it turns out the matter was not discovered until an outside source (our gateway/payment-card processing) partners came in and performed an audit to then discover we were breached. Before the audit we should have caught the transfer of 80 GB of stored data by Mr. Gonzalez. Prior to any breach of this company TJX should have been compliant with the payment card industry compliance and validation regulations. In complying with the Federal Trade Commission (FTC) under FTC jurisdiction our IT team should be consistently taking measures in place to keep customer information secure at all times. By being on top of things we would have been less vulnerable to an attack of this size and speared the embarrassment of not discovering the breach for over seven months. To of eradicated this from ever happening TJX should have made sure that our payment gateway client was compliant with their firewall configuration, protect stored cardholder...
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...Application for Employment www.tjx.com Today’s Date: Referred by: Please print clearly in ink. The TJX Companies, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation in the application process, please advise Management. PERSONAL DATA FULL NAME: Last First Middle CURRENT ADDRESS: Street and Number City State Zip Code State Zip Code PREVIOUS ADDRESS: Street and Number City Cell Phone Number Home Telephone Number E-Mail Address (Optional) Preferred Name/Nickname (Optional) (Optional) Have you ever applied to A.J. Wright, HomeGoods, Marshalls, T.J. Maxx or The TJX Companies, Inc.? q Yes q provide dates: No If yes, Have you ever worked for A.J. Wright, HomeGoods, Marshalls, T.J. Maxx or The TJX Companies, Inc.? q Yes q provide dates: No If yes, Location: Do you know anyone who works for any of the TJX divisions? q Yes q No Name: How were you introduced to us? q Other qReferral Employee q College/University q ad Newspaper ...
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...DB Forum 3: Chapters Three through Five Dominic Bagley, Marieli Colon Padilla, James Engstrand, Charleeta Latham, Kemakolam Ohale, Deidre Wilson Liberty University BUSI 600 Dr. Shawna Wentlandt September 6, 2014 Forum 3 Management Setting Concepts, Constructs and Operational Definitions (3.3) Cooper and Schindler (2014), articulate that research requires the exploration of various questions in order to organize, understand, explain and forecast phenomena. These research inquiries must be guided through agreed upon definitions of the questions used to build the research product. These questions contain or use concepts, constructs and definitions (Cooper et al, 2014, p.50). A concept provides a common method for communicating information; it is a group of meanings and characteristics that impact events, objects, conditions, situations and behaviors (Cooper et al, 2014). Constructs are often abstract concepts; in fact concepts and constructs are easily mistaken. A construct is created by pairing less complex, more hardened concepts which provide a defined image or abstract idea enabling the researcher to organize the theory building purpose (Cooper et al, 2014). In research, definitions of concepts must be clearly defined by all parties involved in conducting the research. This will safeguard the integrity of the research. Without this synchronized understanding of definitions the output of the research will be damaged. Definitions in research...
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...reveal about the strength of competition in the US family clothing stores industry:- US apparel industry is segmented based on gender, age, size and price considerations. Most of the clothing industries focus on women’s segment, because their clothing has a major market value of 50 % and the remaining 50% is shared by men’s wear (37%) and children’s wear (13%).Other than this market share is divided by price point.65 percent of market share is value price clothing industry, other 35 per cent is occupied by higher price items. With the help of 5 force analysis we will study the US family clothing industries competition in detail. i. Threat of rivals As per the above conditions we can say that US clothing industry is highly fragmented. In this market there are many small firms which are fighting to improve their market share along with customer base to have higher margins. However, the four largest (Gap, TJX, A & F, Ross) national chains acquired 39.4% of US market share. In this atmosphere every firm is offering discounts to compete with the discount retailers, because of this the profit margins are becoming thinner. Other than this firms need to customize their designs with regular intervals as per fashion and should be up to date to capture the customer attention and satisfaction. ii. Threat of new entrants. Because of high competition existing firm’s laid new methods for cost cut down and established easy availability of resources. Due to this entry cost became...
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...Short Case Analysis of Gap Inc. in 2010: Is the Turnaround Strategy Working? Author of the article Annette Lohman of the California State University, Long Beach The Gap Inc. In 2010 Case Summary Case Summary This case study describes the business environment of the apparel market and how Gap Inc. tried in this highly competitive market environment to manage a turnaround in the time between 2000 and 2010. The U.S. clothing store sector accounted for approximately $156 billion in the year 2009 and had slightly declined compared to 2008 due to the worldwide recession. Average before-tax profits estimated by IBIS-World were around 3% in the year 2009. The level of globalization in the market is relatively low and made up by a large number of small and few major, domestically owned companies. The family clothing store industry is the most important sector, as it is responsible for more than half of the revenues in the U.S. clothing market. Concerning the gender woman clothes are most interesting, due to their will to spend more. Women clothing accounts for 50% of the market, followed by men and children with market shares of 37% and 13%. Hereby more than one third of the adult population has to be considered obese. According to price sensitivity 65% of the market is value-priced driven and targeted by family stores of companies such as Ross Stores or TJX Companies. They focus on still wanted brand names and discounts by delivering off-season styles. More emotional driven...
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...The Gap Inc. In 2010 Case Summary Case Summary This case study describes the business environment of the apparel market and how Gap Inc. tried in this highly competitive market environment to manage a turnaround in the time between 2000 and 2010. The U.S. clothing store sector accounted for approximately $156 billion in the year 2009 and had slightly declined compared to 2008 due to the worldwide recession. Average before-tax profits estimated by IBIS-World were around 3% in the year 2009. The level of globalization in the market is relatively low and made up by a large number of small and few major, domestically owned companies. The family clothing store industry is the most important sector, as it is responsible for more than half of the revenues in the U.S. clothing market. Concerning the gender woman clothes are most interesting, due to their will to spend more. Women clothing accounts for 50% of the market, followed by men and children with market shares of 37% and 13%. Hereby more than one third of the adult population has to be considered obese. According to price sensitivity 65% of the market is value-priced driven and targeted by family stores of companies such as Ross Stores or TJX Companies. They focus on still wanted brand names and discounts by delivering off-season styles. More emotional driven fashion and brand-conscious customers rather shop at Gap or Abercrombie & Fitch and are influenced by marketing efforts. These four companies are the major rivals...
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...TJX case study Hanover Yuyang zhang 1. What were the root causes of this breach and how could it have been prevented? The root causes of this breach are the whole system is not consummate enough. Date security problem is the main issue at all merchant. Comply with PCI DSS standard is the easy way to prevented but also need customers have security consciousness. Update the new technology like biometrics identification technology to ensure payment security. 2. In general, what are the respective roles senior operational management vs. IT management must play in protecting their company’s information assets? (Utilize the companion article for assistance). Senior operational management need distinguish which information assets are most critical and what roles do cybersecurity and trust play in our customer value proposition. IT management have to develop and maintain the crossfunctional appproach to cybersecurity. And how to take steps to keep data secure and support the end-to-end customer experience. IT management also need to do how are we using technology processes to protect our critical information assets. 3. With increase of Card Not Present-CNP (i.e. “wireless” payments) who should pay for fraudulent payments (i.e. Apple, At&T, retailer, card issuer, etc.) and how would your recommendations make the respective players more accountable? I think the technical support company like Apple should pay for fraudulent payments. As we know, Apple pay is a...
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...this chapter, you will be able to answer the following questions: 1. Why are information systems vulnerable to destruction, error, and abuse? What is the business value of security and control? What are the components of an organizational framework for security and control? What are the most important tools and technologies for safeguarding information resources? 2. 3. 4. ISBN 1-256-42913-9 232 Essentials of MIS, Ninth Edition, by Kenneth C. Laudon and Jane P. Laudon. Published by Prentice Hall. Copyright © 2011 by Pearson Education, Inc. C HAPTER O UTLINE Chapter-Opening Case: Boston Celtics Score Big Points Against Spyware 7.1 System Vulnerability and Abuse 7.2 Business Value of Security and Control 7.3 Establishing a Framework for Security and Control 7.4 Technologies and Tools for Protecting Information Resources 7.5 Hands-on MIS Projects Business Problem-Solving Case: Are We Ready for Cyberwarfare? BOSTON CELTICS SCORE BIG POINTS AGAINST SPYWARE While the Boston Celtics were fighting for a spot in the playoffs several years ago, another fierce battle was being waged by its information systems. Jay Wessel, the team’s vice president of technology, was trying to score points against computer spyware. Wessel and his IT staff manage about 100 laptops issued to coaches and scouts, and sales, marketing, and finance employees, and these machines were being overwhelmed by malware (malicious software). Like any sports franchise, the Celtics are on the road a...
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...Schedule 26 p. Suppliers And Supply 27 q. Logistics 28 Sales Plan 31-33 r. Marketing 31 i. Message 31 s. Pricing And Sales Objectives 33 Human Resources 34-35 t. Past Work Experience 34 u. Skills And Abilities 34 v. Maintaining And Engaging Employees 34 w. Key Management People 35 x. Staffing Plan 35 Appendices 34-44 y. Resumes 36 (1) Feliciana Liem 36 (2) Alexander Lorenzo 37 (3) Juliane Martin 38 (4) Emma Munley 39 (5) Alexandria Murphy 40 z. Bibliography 41 I. Executive Summary: Mobile HomeGoods is a company that was created to ease the process of dorm shopping for college students. We operate in an exclusive relationship with HomeGoods in which we...
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...Chapter 1 Case Study: Harmonix Embrace Your Inner Rock Star Little more than three years ago, you had probably never heard of Harmonix. In 2005, the video game design studio released Guitar Hero, which subsequently became the fastest video game in history to top $1 billion in North American sales. The game concept focuses around a plastic guitar-shaped controller. Players press colored buttons along the guitar neck to match a series of dots that scroll down the TV in time with music from a famous rock tune, such as the Ramones’ “I Wanna Be Sedated” and Deep Purple’s “Smoke on the Water.” Players score points based on their accuracy. In November 2007, Harmonix released Rock Band, adding drums, vocals, and bass guitar options to the game. Rock Band has sold over 3.5 million units with a $169 price tag (most video games retail at $50 to $60). In 2006, Harmonix’s founders sold the company to Viacom for $175 million, maintaining their operational autonomy while providing them greater budgets for product development and licensing music for their games. Harmonix’s success, however, did not come overnight. The company was originally founded by Alex Rigopulos and Eran Egozy in 1995, focused around some demo software they had created in grad school and a company vision of providing a way for people without much musical training or talent to experience the joy of playing and creating music. The founders believed that if people had the opportunity to create their own music, they would jump...
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...BeyondTheRack Corporation, a 30,000 employee off-price retailer, headquartered in Massachusetts with store locations and distribution centers throughout the country. We currently do not have an Employee Assistance Program. Our CEO realizes that many competin Employee Assistance Programs are benefit programs, designed to help employees face personal problems that might negatively impact their work performance, health, or overall well-being. The personal issues for which Employee Assistance Programs provide support vary, but can include, alcoholism, substance abuse, emotional distress, major life events such as births, accidents, and death, health complications, family and relationship dynamics, and work environment concerns. A 2008 study from the Families and Work Institute found that 65% of employers provided EAPs in 2008, an increase from 56% in 1998 (Dargan, 2010). Employee Assistance Programs generally include a variety of services such as situation assessment, short-term psychological counseling and referral services to specialists if needed. Employers choose to provide this benefit to their employees for many different reasons, ranging from the desire to support their employees and their family members, accepting the evidence that healthy employees make for a more productive workplace, and protecting themselves from liability and legal issues (Jacobson, 2010). An Employee Assistance Program's basic services are usually funded by the employer so that associates and...
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...[pic] TABLE OF CONTENTS Diagnosis ………………………………………………………………………..……………….…4 Company profile ……………………………………………………………………………………..4 Product and Services ………………………………………………………………………………..4 Mission ………………………………………………………………………………………………..5 Objectives ……………………………………………………………………………………….……5 Corporate Strategy ……………………………………………………………………….…………6 Policies ………………………………………………………………………………….……………9 Diversity ……………………………………………………………………………..….………….9 Equal Opportunity Employer ……………………………………………………….….……….10 Ethical Standards/code of conduct ………………………………………………….….….……10 Suppliers ……………………………………………………………………………………………11 Strategic Management & Board…………………………………………………………………13 Corporate Governance……………………………………………………………………………15 Board of Directors…………………………………………………………………………………17 Global Footwear Industry ………………………………………………………………………28 Family Clothing Stores …………………………………………………………………………30 Porter’s Five Forces………………………………………………………………………………33 Industry Overview…………………………………………………………………………………40 Organization Structure …………………………………………………………………………48 Financials …………………………………………………………………………………………49 Financial Ratios …………………………………………………………………………………58 Altman’s Z-Score …………………………………………………………………………………71 Tobin’s Q……………………………………………………………………………………………72 DuPont Analysis …………………………………………………………………………………73 SWOT Analysis ……………………………………………………………………………………77 Market Share ………………………………………………………………………………………80 Focal...
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...Chapter 1 Case Study: Harmonix Embrace Your Inner Rock Star Little more than three years ago, you had probably never heard of Harmonix. In 2005, the video game design studio released Guitar Hero, which subsequently became the fastest video game in history to top $1 billion in North American sales. The game concept focuses around a plastic guitar-shaped controller. Players press colored buttons along the guitar neck to match a series of dots that scroll down the TV in time with music from a famous rock tune, such as the Ramones’ “I Wanna Be Sedated” and Deep Purple’s “Smoke on the Water.” Players score points based on their accuracy. In November 2007, Harmonix released Rock Band, adding drums, vocals, and bass guitar options to the game. Rock Band has sold over 3.5 million units with a $169 price tag (most video games retail at $50 to $60). In 2006, Harmonix’s founders sold the company to Viacom for $175 million, maintaining their operational autonomy while providing them greater budgets for product development and licensing music for their games. Harmonix’s success, however, did not come overnight. The company was originally founded by Alex Rigopulos and Eran Egozy in 1995, focused around some demo software they had created in grad school and a company vision of providing a way for people without much musical training or talent to experience the joy of playing and creating music. The founders believed that if people had the opportunity to create their own music, they would jump...
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