...Logistics Information Systems I. Learning objectives and requirements 1. to know why timely and accurate information is critical for effective logistics systems design and operations 2. to know four levels of SCIS’s functionality including transaction systems, management control, decision analysis, and strategic planning 3. to understand the comprehensive information system integration 4. to know how firms obtain access to supply chain applications 5. to understand the comprehensive information system integration 6. to know the remarkable advances in logistics communication systems capability II. Learning contents Section I. Information System Functionality 1. Main contents 1) Why Timely and Accurate Information is Critical for Effective Logistics Systems Design and Operations. (“Without accurate information the effort involved in the logistical system can be wasted.” in Chapter Two) There are four reasons why timely and accurate information has become more critical for effective logistics systems design and operations:a) Customer perceive information about order status, product availability, delivery schedule, shipment tracking, and invoices as necessary elements of total customer service. Customers demand access to real time information. b) With the goal of reducing total supply chain assets, managers realize that information can be used to reduce inventory and human resource requirements. In particular, requirements planning using the most current information can reduce...
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...and improve customer experience. In this continuous journey, the banking industry has seen several technology trends being adopted and several innovations delivered. Innovations in banking delivery channels dates back to the introduction of ATMs as a self-service delivery channel. The ATMs heralded a new era of banking as the concept of self-service was introduced for the first time. ATMs also marked the entry of anytime banking as customers could now access money from their bank accounts at a time of their convenience. The wave of selfservice continued and the advent of Internet banking introduced the concept of anywhere banking as customers could now access their bank accounts from the comforts of their home or office. The new wave of technology-led delivery channels had caught up with the traditional branch banking and the customer experience from these new delivery channels had set new standards. However, banks noticed a trend customers mainly visiting ATMs for simple balance inquiry of mini statement transactions. This trend began to add to the cost pressures on the ATM channel. Internet banking was facing its own battle as security issues loomed large and customers restricted usage of Internet banking to their home and office computers. The time was ripe for a delivery channel which enabled banks to solve the issues plaguing the existing technology channels. This came in the form of mobile banking as banks began to tap into the potential of offering...
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...individuals perform their jobs, but also ensure the future growth of these systems. This paper will describe three of these systems; transaction processing systems, office information systems, and management information systems. Transaction processing systems, more commonly referred to as TPS, are information systems that capture and process data that has been generated during an organization’s day-to-day transactions. A transaction is a business activity such as a deposit, payment and order. Individuals in the clerical department perform activities associated with TPS, including recording business activity such as an employee’s timecard, confirming the action such as generating employee paychecks, and maintaining data, which involves adding new data, changing existing data, or removing unwanted data. The factors that lead to the adoption of this system are batch processing and OLTP, or online transaction processing. Batch processing is transaction data that has been collected over a period of time and all transactions are processed later as a group, such as calculating paychecks. With OLTP, computers process transactions as they are entered (Shelly, 1999). The second information system is OIS, or office information system. OIS is an information system that uses hardware, software and networks to enhance the work flow and to also facilitate the communication amongst employees of an organization. Tasks are performed electronically using computers and other electronic devices, such as...
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...the implementation of information technology and information system will ensure smooth business operation. Frank has been able to identify that the business will be need revamp and will require new information systems to management all the functional areas of the business. Transactions and management of information has been a major issue for JHF and implementation of an integrated information system (decision making and transaction information system) has been recommended to JHF. INTRODUCTION Even though JHF was able to start the business on a good note and got the attention of the people, but they failed to understand the importance of changing market requirements and the change in the perception and needs of the people. Over a period of JHF was unable to show any evolution or development in terms of variety in food and the management of the business. The business which started on with a vision laid by Frank and his wife only focused on one objective. He was only able to understand that the new town required pre-packed healthy food and went ahead with starting the business. This reports aims at identifying the business problems of JHF and the results that they can expect from the implementation of appropriate Information systems. JHF business problems One can run a business based on basic idea of business management but having the modern technologies is place is really important today. The businesses rely on computers for information management (billing...
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...Abstract: Information Technology (IT) Vs. Management Information System (MIS)-in the context of Corporate Management: Information Technology The central aim of IT management is to generate value through the use of technology. To achieve this, business strategies and technology must be aligned. IT Management is different from management information systems. The latter refers to management methods tied to the automation or support of human decision making. IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies. While the value creation for an organization involves a network of relationships between internal and external environments, technology plays an important role in improving the overall value chain of an organization. However, this increase requires business and technology management to work as a creative, synergistic, and collaborative team instead of a purely mechanistic span of control. Historically, one set of resources was dedicated to one particular computing technology, business application or line of business, and managed in a storage-like fashion. These resources supported a single set of requirements and processes, and couldn’t easily be optimized or reconfigured to support...
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...THE INTER-SESSIONAL PANEL OF THE UNITED NATIONS COMMISSION ON SCIENCE AND TECHNOLOGY FOR DEVELOPMENT 15-17 December 2010 Geneva UGANDA CONTRIBUTION " ICT POLICIES, STRATEGIES AND INITIATIVES PUT IN PLACE IN UGANDA " The views presented here are the participants’ and do not necessarily reflect the views and the position of the United Nations or the United Nations Conference on Trade and Development i ICT POLICIES, STRATEGIES AND INITIATIVES PUT IN PLACE IN UGANDA NITA‐U 11/2/2010 ii Table of Contents 1 2 Table of Contents ………………………………………………………………………………………………………………………………………………….iii INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIES…………………………………………………………………….1 2.1 3 Creation of the Ministry of ICT……………………………………………………………………………………………………………………..1 AGENCIES UNDER MINISTRY OF ICT………………………………………………………………………………………………………………….....1 3.1 National Information Technology Authority‐Uganda……………………………………………………………………………………1 Functions of the Authority ........................................................................................................................ 1 Initiatives ................................................................................................................................................... 2 3.1.1 3.1.2 3.2 Uganda Communications Commission (UCC)………………………………………………………………………………………………..3 Initiatives ...............................................................................................................
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...Apple Inc. There are four main categories of systems from a constituency perspective. The transaction processing systems (TPS) are basic business systems that serve the operational level of the organization by recording the daily routine transactions required to conduct business. Apple Incorporated uses smart phone credit card readers and mobile transaction processing systems. Management information systems (MIS) serve middle managers’ interests by providing current and historical performance information to aid in planning, controlling, and decision making at the management level. Apple Incorporated uses their warranty records and performance/sales records to aid in the management information systems. Decision-support systems (DSS) also known as business intelligence systems, help managers with non- routine decisions that are unique, rapidly changing, and not easily specified in advance. The five types of decision support systems are document driven, knowledge driven, model driven, data driven, and communication driven. The executive support systems (ESS) provide a generalized computing and communications environment that help senior managers address strategic issues and identify long-term trends in the firm and its environment. Apple Incorporated uses non-routine decisions, data from internal and external sources, and long-term trends to help aid in executive support systems. Long-term trends Long-term trends Data from internal and external sources Data from internal...
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...EXECUTIVE SUMMARY New communication technologies are constantly making an appearance in the everyday lives of consumers. Use of the Internet is now not only confined to the personal computer but is used on mobile devices such as cell phones. The synergies created by coupling business transactions with mobile devices and the Internet has created a new type of technology called mobile commerce-where business transactions to take place over mobile devices. The purpose of this report is to analyze the mobile commerce technology and the values it adds for its users. It will also evaluate the applications and risks associated with use of mobile commerce. Based on the analysis, a set of recommendations will follow. The research conducted for this report consists of information gathered from secondary sources. Academic journals found in the Business Source Complete database and business news and industry websites were used. Mobile commerce adds four main values for its users. These values include ubiquity, the ability to access information anywhere, anytime; personalization, the ability to access information relevant to a specific set of preferences; localization, the ability to send and receive information that is relevant to a person’s geographical location; and convenience, the ability to create efficiencies in time and place. There are several risks involved with the implementation and use of mobile commerce. In some jurisdictions, use of a mobile device while...
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...The material in this communication may be subject to copyright under the Act. Any further copying or communication of this material by you may be the subject of copyright protection under the Act. Do not remove this notice. 1 Educational Objectives for Today • Foundations of the economy • Similarities and differences between analog and digital goods • Understand the basic concepts of the digital economy • A brief overview of the history of IT • Creative destruction and digital disruption | EBUS3050 | The Digital Economy| I. Introduction “These Google guys, they want to be billionaires and rock stars and go to conferences and all that. Let us see if they still want to run the business intwo to three years.” (Bill Gates, Microsoft, 2003) “$100 million is way to much to pay for Microsoft.” (IBM, 1982) Week 1 3 “Information technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without the talking about the others.” (Bill Gates, Microsoft) “By 2005 or so, it will become clear that the Internet’s impact on the economy has been no greater than the fax machine.” (Paul Krugman, Professor of Economics, 1998) “I think there is a world market for maybe five computers.” (Thomas Watson, IBM CEO, 1943) “There’s no chance that the iPhone is going to get any significant market share. No chance.” (Steve Ballmer, Microsoft CEO, 2007) The ongoing advances in information technology have a strong...
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...past centuries, before the inception of Information and Communications Technology (ICT), the accountants of an organization were using a socially acceptable behavioural method of reporting accounting and economic reports, carried out during accounting year ends, the preparation of accounting records, book such as the profit and loss account, the balance sheet, cash book, cash flow statement, income and expenditure accounts. The application of Information and Communication Technology (ICT), on accounting practice in Nigeria has become a subject of fundamental importance and concerns to all business enterprise and indeed a prerequisite for local and international competitiveness. It is obvious that the way accountants plan and take decision on what and how to provide their service in the accounting profession has been affected immensely by Information and Communication Technology (ICT). This has continued to change the manner in which accounting practice and their corporate relationships are organized worldwide and the variety of innovative device available to improve and facilitate the speed and quality service delivery. It is obvious that the biggest impact of Information and Communication Technology (ICT) has been made on accounting; and it is the ability of companies to develop and use computerized system to track and record financial transactions properly and accurately. The recording of business transaction manually on ledgers, papers, spread sheets...
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...marketing practices such as transaction marketing, database marketing, emarketing (this term is no longer in use), interactive marketing and network marketing. All of these practices are differs from each other in terms of purpose of exchange, nature of communication, type of contact, duration of exchange, formality of exchange and managerial intent. Transactional marketing The purpose of exchange in transactional marketing is economic transaction; it is not interested in any kind of information or relationships with customers or other firms. The aim is just to sell. The nature of its communication is from firm to mass market – no target markets or segments are defined. Transactional marketing also is not interested in communication “with” customers or with firms. To contact with its consumers firms using Transaction marketing select an arm’s length impersonal type of contact, because an information was not gathered, contact couldn’t be personalised. Face to face contact also is not used because relationships between firm and customers are not interpersonal. The duration of exchange is discrete, but in some cases occurred over time. In this type of marketing the aim is to make the customer to buy at least once, but it is still possible that customer will buy product or use service again. Formality of exchange is very high. Managerial intent only is to attract customers, not retention of the customers. In general, from different points Transaction marketing is a practice where...
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...Introduction of the Study: The present world is the world of information technology. Mobile phone is the revolutionary invention of science. This mobile has enriched our communication network. It has been possible to communicate from one corner to another by its contribution. Mobile phone is one of the important wonders of modern science. The standard of living of men has been changed by the contribution of this technology. At the beginning Telegraph was only one medium of communication. Alecgunder invented telephone in 1876. As a result, it has been possible to send the human voice to the remote. Electric sign is flown through the wire of both the telegraph and telephone. At the beginning of last century wireless was invented by Marcony which occurred revolutionary change in the communication. Consequently the necessary of adding wire by receiving & transferring not needed. In case of telephone it is set up one place which is not transferable, so problem occurs. In this situation mobile phone takes the place of telephone to overcome the problem. “Mobile Phone Service” is another name of silent revolution in Bangladesh. Mobile phone service is keeping important role in removing the digital divide. Mobile phone is contributing active role in receiving and sending information in the villages. Bangladesh enters the mobile world through the City Cell Company in 1993. In that time the cost of a connected mobile phone required more than one lack Tk for a mobile holder. Mobile...
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...past centuries, before the inception of Information and Communications Technology (ICT), the accountants of an organization were using a socially acceptable behavioural method of reporting accounting and economic reports, carried out during accounting year ends, the preparation of accounting records, book such as the profit and loss account, the balance sheet, cash book, cash flow statement, income and expenditure accounts. The application of Information and Communication Technology (ICT), on accounting practice in Nigeria has become a subject of fundamental importance and concerns to all business enterprise and indeed a prerequisite for local and international competitiveness. It is obvious that the way accountants plan and take decision on what and how to provide their service in the accounting profession has been affected immensely by Information and Communication Technology (ICT). This has continued to change the manner in which accounting practice and their corporate relationships are organized worldwide and the variety of innovative device available to improve and facilitate the speed and quality service delivery. It is obvious that the biggest impact of Information and Communication Technology (ICT) has been made on accounting; and it is the ability of companies to develop and use computerized system to track and record financial transactions properly and accurately. The recording of business transaction manually on ledgers, papers, spread sheets...
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...organisation that does not rely upon communications and other information technologies as an enabler of its activities. The technology has provide its purpose to improve our lives at work and at home. However, it also creates immense new risks. The complexity of modern way of communication and transfer of data have indirectly contribute to the widespread opportunities for theft, fraud, and other forms of exploitation by offenders both outside and inside an organisation. With the growth of e-commerce, internal and external perpetrators can exploit traditional vulnerabilities in seconds. They can also take advantage of new weaknesses in the software and hardware architectures that now form the backbone of most organisations including the Government. Hence, in order to protect the security of user in communication and multimedia industry, the Malaysia Government have enforce several Acts and regulatory framework. All the regulatory frameworks will be discuss further in this report. DISCUSSION. Malaysia was one of the earliest countries to introduce a specific set of laws covering the Internet. These laws known as Cyber Laws which enacted in 1997. The government include the Computer Crimes Act 1997, the Digital Signature Act 1997, and the Telemedicine Act 1997 in Cyber Laws. The Malaysian Communications and Multimedia Act 1998 or CMA was also enacted as the regulatory arm for the Ministry of Energy, Communications and Multimedia namely, the Communications and Multimedia Commission in 1998...
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...ISSN : 2278 – 1021 International Journal of Advanced Research in Computer and Communication Engineering Vol. 1, Issue 3, May 2012 CHALLENGES OF SECURITY, PROTECTION AND TRUST ON E-COMMERCE: A CASE OF ONLINE PURCHASING IN LIBYA Abdulghader.A.Ahmed.Moftah1,Siti Norul Huda Sheikh Abdullah2,Hadya.S.Hawedi3 Center of Artificial Intelligence Technology, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia (UKM) 1, 2 Center of System Science, Faculty of Computer and Mathematical Science ,Universiti Teknologi MARA (UiTM) Malaysia . 3 ABSTRACT : E-commerce is a successful business-based innovation via internet. This form of business transaction strategy offers many opportunities for growth in business and marketing services in various aspects. Online shopping is an intermediary mode between marketers or sellers to the end user or the consumers. Nature of online transaction in Libya is constrained by instability resulting from insecurity, unprotected transaction as well as trust. Online shopping could become predominant source of shopping method, if the barriers associated with insecurity, trust and customer’s protection are tackled. Owing to the significance of e-commerce towards Libyan economic growth, this paper highlights the limitations associated with e-commerce transaction in Libya and proposes relevant steps towards overcoming these constrains. Relevance of integrating e-commerce in Libyan economic system is discussed with. Keywords: E-commerce...
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