...HR Analytics: Driving Return on Human Capital Investment An Oracle White Paper September 2011 HR Analytics: Driving Return on Human Capital Investment HR Analytics: Driving Return on Human Capital Investment The Business Need for Improved HR Analytics ................................. 3 Leading Practices for Improved Organizational Performance ............ 4 HR Analytics Contributes by Driving Insights to Action ...................... 5 Addressing Information Needs through Analytic Workflows ........... 5 About Oracle Business Intelligence Applications ............................... 7 The Foundation: OBIEE 11g .......................................................... 8 HR Analytics Subject Areas ........................................................... 9 A Case Story ................................................................................... 15 Benefits and ROI ............................................................................. 17 The Value of a Pre-Built Solution ................................................. 17 Business Value Adds Up ............................................................. 17 Maximizing Success – Next Steps ................................................... 19 Conclusion ...................................................................................... 20 The Business Need for Improved HR Analytics As worldwide economic and political conditions continue to concern business leaders, their attention...
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...Contents CIPD Profession Map 3 Behaviours 4 Bands 5 Role of HR 6 Effective communication 7 Communication methods 7 Effective service delivery 8 CIPD Profession Map The standards set out in the CIPD Profession Map, developed in collaboration with HR and L&D professionals, senior business people, academics and their organisations across the world, aim to set the bar high, based on research for last five years. They determine what the best HR and L&D professionals and organisations are doing, what they know and understand, to really make a difference and drive the performance of the organisation. Covers whole profession, and every stage of Human Resources career. Covering 10 professional areas and 8 behaviours, set out in 4 bands of competence, the Map covers every level of the HR profession, from Band 1 at the start of an HR career through to Band 4 for the most senior leaders. It has been designed to be relevant and applicable to HR professionals operating anywhere in the world, in all sectors and in organisations of all shapes and sizes. Professional Areas(Activities) There are 10 professional areas set out in 4 bands of competence, setting out what you need to do (activities) and what you need to know (knowledge) for each area of the HR Profession. The two professional areas Insights, strategy and solutions and Leading HR sit at the heart of the profession and are applicable to all HR professionals, regardless of role, location or stage of career;...
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...winning business is an HR function that improves business results. I highly recommend this book to HR and business leaders everywhere.” —William S. Allen, Senior VP, Group HR, AP Moller-Maersk AS, Copenhagen, Denmark “Got business? This book does. By asking (and answering) the tough questions about HR relevance for line managers, shareholders, and customers, readers will clearly understand the why, how, and what of HR transformation.” —Rich Baird, Joint U.S. and Global Leader, Advisory People and Change, PwC “Wow, they have done it! Many HR shops need transformation but don’t have the answers. This book is the roadmap, answers the questions, provides the rationale, and describes how HR transformations should unfold. Read it, but better yet—do it!” —Richard W. Beatty, Rutgers University, coauthor of The Differentiated Workforce “A must read for an HR team that wants to add the most value to the business.” —Bob Bloss, HR Executive Vice President, Hallmark “A thoughtful and practical guide that will help leaders navigate some of the most important decisions about building the HR organization of the future.” —John Boudreau, USC Marshall, coauthor of Investing in People and Beyond HR “Two bangs for your hard-earned buck. First, a very strong summary of the key tenets of the most important HR thinking. Second, highly practical examples of what to do and—even more importantly—what NOT to do when embarking upon transformation.” —Reg Bull, former Chief HR Officer, LG Electronics...
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...Introduction This report will aim to evaluate and explain what it means to be an HR Professional with using the CIPD HR Professional Map (HRPM) as the basis for the evaluation. A - Briefly explain how the CIPD HR Professional map defines the HR profession, including gthe professional areas, the bands and the behaviours. B – Evaluate how the 2 core professional areas, and any 2 selected behaviours uphold the concept of ‘HR professionalism’ give examples from the knowledge and activities @ band C- Explain with related examples, why the HR professional needs to be able to manage themselves, manage groups or teams, manage upwards and manage across the organisation CIPD Professional Map – The CIPD HR Profession Map (HRPM) is an accurate tool that guides an HR practitioner’s learning and development through becoming an effective HR professional. HR professionals can use the map for many reasons such as identifying skills and team capability, building role profiles and identify areas that need development (HRPM, CIPD, 2012). Professionalism is defined as a continuous development of outcomes anticipated through appropriate behaviors and conduct that are needed in order to have beneficial business relationships (Gian Fiero, 2008). The principles of professionalism among others commit professionals to have some values such as be customer focused, have proper ethical standards, accountability and reliability, be proactive, responsive and have the willingness to learn and study...
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...HR 485: Strategic Human Resource Management Unit 7 Project March 14, 2012 Learning Journal For this assignment I will be expressing my thoughts about issues, concepts, and events from the reading and classroom discussions in this class. I will address what I have learned and how I will be applying this knowledge to my job. Some of the specific points I found interesting in this course are understanding what the purpose of HR business strategy is, learning what a high-value organization is, the components of an HR business strategy, learning about the HR business strategy matrix, learning what an HR business strategy looks and feels like, human systems and organizational culture, understanding the HR maturity scale, learning about teamwork, employee value, appreciation, and value measures and management tools. Human resource strategies are designed to ensure that small businesses have the staff they need to meet customer demand. Considerations that impact human resource strategy include both internal and external environmental changes, such as anticipated turnover, the need for new types of skills and experience, growth or expansion into a new market, changing economic pressure and competitive pressures. At the highest level, the objectives of a human resource strategy will require businesses to consider two key things: the type of staff needed to manage and run the business to meet stated business objectives, and the pay/benefits and other programs necessary to attract...
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...and contrast the two (2) industries you have identified in terms of size, products, services, customers, economic and regulatory environment. The two industries that I have identified are; Twitter and Google, Twitter is a "micro-blogging" tool, meaning you can share clever comments and content, but you must keep it brief (under 140 characters to be exact). Twitter has experienced exponential growth since it began. Twitter provides its users with many ways to segment content based on topic through the use of hashtags (e.g. #Infusionsoft), trending topics, saved searches, follower lists, and more. Twitter is a quite useful "listening" tool so you can see what your target audience is discussing, stay up to date on industry trends, and engage in conversation with those who talk about your company. The follow connection on Twitter may be initiated by an "offline" relationship, but it is just as likely to be created by a common interest. Twitter users follow industry experts and those with who teach or study the same topics that interest them. Though the bond between Twitter users is not as personal, active users generally have a larger circle of influence on Twitter than they might have on Facebook. Twitter also has search power, allowing users to search by topic, name, and more. Twitter also allows for more automation since tools like Hoot Suite allow you to schedule posts. Set up a Twitter account. Infusion soft integrates with Twitter so that you can increase your followers, publish...
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...The Evolution of HR: Developing HR as an Internal Consulting Organization Richard M. Vosburgh, Mirage Resorts, MGM MIRAGE A s the role and impact of the HR profession continue to evolve, we have reached a critical crossroad. Together and now, business leaders and HR professionals have the opportunity to understand the history that brings us to our current situation, to be informed by predictable trends, and to make the transformation necessary to result in organizational competitive advantage and HR functional viability. Over the last hundred years, the HR profession evolved dramatically, usually in response to external conditions. Unquestionably we are changing—the issue in front of us is whether we will define that future or simply react to the changes that continue to occur in the economy and in our business models. Human ResouRce Planning 30.3 11 If we do not step forward with compelling HR leadership, the future will be determined for us. When the June 2005 Business Week reports “Why HR Gets No Respect,” the August 2005 Fast Company proclaims “Why We Hate HR,” and the “evil personnel director” in Dilbert continues to get knowing laughs, something is going on that the HR profession needs to address. This set of issues goes beyond the never-ending lamentations about lacking a seat at the table for the top HR person—this is about the future of HR in total. We present a historical review and conclude that HR’s greatest opportunity is to develop the organizational...
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...the ones who work for the organization such as employee recruitment and retention, exit interviews, motivation, assignment selection, labor law compliance, performance reviews, training, professional development, mediation, and change management, and many more. It is really important in a business to have people who will manage and organized the employees. Based on a survey, 8 out of 10 businesses are successful because of the influence of Human Resource in the company. Being an HR manager consistently ranks as one of the best jobs, with a #4 ranking by CNN Money in 2006 and a #20 ranking by the same organization in 2009, due to its pay, personal satisfaction, job security, future growth, and benefit to society. Which is why the BSBA course, with Human Resource Development Management as its major, aims to prepare the graduates for a career in the specialized field of Human Resource Management which are essentially found in the manufacturing and marketing areas and related services basically established in industries such as pharmaceutical, semi-conductor, food and beverage, banking industries and other types of organizations. Through this course, they will have the knowledge about handling a different skills and technological strategy. HR students are still on the process of learning its concepts, principles, theories, and philosophies, in order to know how they can make meaningful contributions as a strategic partner in building the organization to become globally competitive...
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...Developing Yourself as an Effective Human Resources Practitioner The HR Professional Map It is the map that directs the HR Professionals at each level (generalist or specialist) to figure out what they need to do so as to deliver correct output at whichever stage of their career they are working at. The map is a threshold set for the individuals exhibiting HR excellence. It describes the knowledge and activities as well as the behaviours that are absolutely needed for the smooth running and functioning of HR activities, both present and also in future. The map is ever-evolving so as to combat the ever increasing needs of this profession. The HR Professional Map is divided as follows: Core Professional Areas: The centre of the map enfolds two main professional areas which are relevant and related to all the people in the HR profession irrespective of the position or the level these people work at. These two are, namely, - Insights, Solutions and Strategy: relates to the need for a successful HR professional to present and develop strategies and solutions based on a firm understanding of the business; it’s internal environment and its external challenges. It also demonstrates the profession as a recognised business discipline with people and the organisation at its heart. - Leading HR: is defined as providing ‘active, insight-led leadership: owning, shaping and driving themselves, others and activity in the organisation’ (CIPD). Great leaders can be found across three main...
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...to today’s pool of prospective applicants. One current trend that has been growing for several years is the use of social media in researching applicants prior to an invitation to interview. “A recent Aberdeen Group study shows 77% of HR, staffing, and recruiting professionals use an online career site for talent acquisition. Online content - especially popular social networking sites like Facebook, Twitter and LinkedIn - has created a new and rich information source for HR, staffing, and recruiting practitioners sourcing and screening candidates. Social networks offer a free way to identify passive candidates (those not actively looking for a new job), verify a candidate’s résumé claims, unearth undesirable behaviors, and gain insight into a candidate’s skills, personality, and cultural fit.”(Glenn, 2015) Using social media as a hiring tool is not without its challenges and the HR department should take precaution to ensure that managers and interview committees are not making decisions based on race, gender or age, which are all protected classes. “HR managers can show that they’re complying with the law by posting nondiscriminatory hiring policies on their companies’ websites for job seekers to see. The Fair Credit Reporting Act requires HR to get job candidates’ permission before running pre-employment background checks. The law also applies to social-media recruiting.” (Barrett-Bolden, 2015) Another trend that is affecting...
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...1. Reflect about the culture existing in your organization and illustrate the impact of property rights and top management on it. 2. Consider any major strategic changes in your organization. Explain the shift in importance of one/two departments as a result of such changes. 1. Explain about your current job and the stage where it creates maximum value? What are the reasons? Also identify untapped opportunity for value creation from other stages of value creation My current organization designs, develops, manufactures and services integrated power systems for use in the air, on land and at sea. They are one of the world’s leading producers of aero engines for large civil aircraft and corporate jets. They are the second largest provider of defence aero engines and services in the world. For land and sea markets, reciprocating...
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... Implementing six sigma methodology in HR functions raises the questions like how can HR be measured?’, ‘How can you apply 3.4 defects per million opportunity rule to HR when no organization would have a million employees?’ There is a high expectation from customers for every organization. To meet this expectation it has become imperative on the part of every department to perform to the best of its potential. The HR cannot afford to be an exception. Hence HR cannot afford to keep off from using Six Sigma tools and techniques to improve the processes of its own department. Why should the HR professional care what Six Sigma is or how it can be applied in the HR function? This paper illustrates the importance of six sigma methodology in Human Resource management. Interacting with few Black Belt experts who are working on six sigma projects in various companies, this paper also illustrate on 5 C’s factors such as change, communication, captain, consideration and choosing project which plays a vital role in successful implementation of six sigma methodologies in HR functions. Key words: Six Sigma, Human Resource Management, 5 C’s. INTRODUCTION Perfection is an endless dream. Man’s quest for flawless performance in all his work is taking him to the pursuit of constant improvement. Defects are dangerous, they have consequences much worse than earlier they use to. So, modern times have compelled the business world to explore the ways to improve their processes and works to...
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...terms Blessing white from the division of GP strategy defines employee engagement as “ the intersection of maximum contribution for the organization and maximum satisfactory for the individual,” (Blessingwhite.com, 2013). To further define Engagement In comparing and contrasting employee satisfaction and engagement, satisfaction refers to how employees feel — their “happiness”— about their job and conditions, things like compensation, benefits, work environment, and career development opportunities (ADP.com, 2012) While engagement, on the other hand, refers to employees’ commitment and connection to work as measured by the amount of effort they are willing to expend on behalf of their employer (ADP.com, 2012). Highly engaged employees go above and beyond the core responsibilities outlined in their job descriptions, innovating and thinking outside the box to move their organizations forward while one can be satisfied with their work situation and not be engaged in helping the company grow and exceed work goals (ADP.com.2012). The value that is added to the organization through the concept The value that is added to organizations through the concept of Employee engagement varies across the board. Values added can be a higher productivity levels and lower absenteeism or sick days. According to a Gallup poll taken from companies which value...
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...resource professionals will be expected to manage. This article provides the methods for you to accelerate the implementation of a very successful work-life strategy within your organization. First we cover why work-life is critical to the key objectives of your organization and its executive team. A brief history of work-life efforts follows so you can learn from the trial and error of others and avoid their mistakes. Finally, we describe the two parts of a successful work-life strategy and how you can most quickly and effectively implement them. Let’s start with the senior executive concerns and opportunities that work-life affects. Growth and profit impact. Accelerated on and off-the-job stresses and expectations are adversely affecting top and bottom-line growth, unnecessarily driving down productivity. A well-implemented work-life strategy greatly reduces both the real and perceived overwork and out-of-balance pressures that hamper productivity, producing a dramatic positive return on investment. Full Engagement and customer service. A workforce that is out of balance, unnecessarily stressed, or disgruntled greatly reduces full engagement with external and internal customers. Conversely, commitment to the organization’s objectives and clients’ needs rises in direct proportion to the perception that the organization is committed to both the...
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...of Case Studies Businesses now recognize the pivotal role that talent plays in the success of their organizations. They need talent strategies and programs that go beyond the ordinary – to achieve solutions that are fact-based and enable greater business performance. To learn more about how Mercer’s depth and breadth of talent management solutions and global resources can benefit your organization, please contact your local Mercer office or visit us at www.mercer.com/humancapital. Contents Creating a talent strategy to drive engagement in China 1 Developing a talent strategy to engage and up-skill staff 3 Developing a highly skilled workforce during rapid growth 5 Implementing lean manufacturing processes for a services-based organization 7 Designing a talent strategy through a three-day summit 9 Creating a "best fit" talent strategy to close skills gap 12 About us 15 About Mercer About Mercer’s talent management services and solutions Creating a talent strategy to drive engagement in China A global pharmaceutical company had committed to a growth and expansion strategy for emerging markets – China being central to this strategy. While business plans had been rigorously developed and agreed by the board, the organization believed its talent management practices were less robust. To ensure the organization would be successful in China, it knew its talent strategy had to be better aligned to ensure it had a pipeline...
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