Develop, maintain and use records and reports –UNIT 09 – Hayley Mole 2.5 Balancing the tension between confidentiality and openness in our care home is important. Respect the confidentiality of the residents we work with, and we should always obtain informed consent before sharing any personal information. There are some situations where information needs to be shared without consent, such as when there is a risk of harm to an individual or others. For instance, if an individual discloses that they have been a victim of abuse and wants to keep it confidential, we must explain that we have a duty of care to protect them and others. In such cases, we must make a record of their disclosure and share it with relevant parties, whilst ensuring their privacy. Another key consideration is needed to know the basis. Family members do not have an automatic right to know everything about a resident if they prefer privacy. Also, another resident should not be named in reports relating to another resident. …show more content…
Striking the right balance ensures individual privacy and effective care provision. 3.4 Evaluating our own records and reports within our care home is particularly important for informed decision making. These records serve as evidence for judgements and decisions. Ensuring accuracy and clarity is important and we clarify the accuracy of our records and reports with individuals and other relevant parties. We ensure that the information is precise and reliable, as this is essential. We respond to feedback from those who receive our records, as their insights can highlight areas for improvement or validation. We also evaluate our records and reports for evidence-based opinions. We demonstrate the use of facts and evidence-based opinions within our records and reports. This means relying on objective data and professional expertise to inform our assessments and