...Contents Introduction: 2 E-Banking Tools 2 ATM 2 Mobile banking 3 Credit Card 3 Objectives of the Study 3 Methodology of the study 3 Data Source: 3 Sampling Plan: 4 Research Hypotheses: 4 Limitations of the study and further agenda for research 4 Literature Review 5 Findings 6 Using e-banking tools are easy and convenient 6 Using e-banking tools are safe 8 Transaction of money is easy with E- banking tools. 10 Privacy protection provided E-banking tools 12 Regression (ATM) 14 Regression (Internet Banking) 17 Regression (Mobile Banking) 19 Problems in E-Banking in Bangladesh 22 Grievance Settlement in e-banking 22 Increased Customer Expectations in e-banking 22 Security Problems Solving 23 Capacity/Scalability related Problems 23 Commonly Used Procedures of Handling Grievance 23 Internal Machinery to Handle Customer Complaints 24 Recommendations 25 Conclusion 25 Part-A Introduction: This is an era of electronic banking. E-banking refers to systems that enable bank customers to access accounts and general information on bank products or services through a computer or other intelligent device. E-banking offers speedier, quicker and dependable services to the customers for which it may relatively satisfy better than manual banking system. The rationale of this report is to recognize the impact of variables of e-banking on customer pleasure in Bangladesh. Gradually electronic banking is gaining much importance in Bangladesh. Customers‟ liking is necessary...
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...Information Technology – The Advantages and Perils of using the Internet as a source Introduction In today’s society, the internet is a major part of our daily lives. We use it to read the news, communicate with our friends & family, upload and edit photos and videos, for research and education, booking travel, shopping & banking – the list goes on. The internet is a sea of information comprised of many facts, figures and opinions; which makes it very easy to get caught up or lost in. Advantages There is no doubt about it, the internet makes the world and its various wonders just an easy click away. You barely need to step outside your house to get what you need anymore. In the last 10 years, the internet has made enormous improvements with advancing technology. – it’s faster and contains more information than any other information resource. If you are looking for information on a product, person, service or similar the internet makes it extremely easy to find the information. Message boards and the like also make it simple to write and share your opinion with others as well as get others’ opinions on topics that may interest you. An increase can also be seen with people using the internet to research medical conditions after they have been diagnosed. It provides a sense of ‘control’ after they have left the doctor’s office to be able to find out more. The power of search engines such as Google are also astounding. Users can type almost anything into the search engine...
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...studies research and development where leaders gains essential data that is crucial in their decision-making activity. The integration of information literacy into the academic learning is critical to capitalize the characterization of leaders’ ability and credibility within the leadership arena. In this paper it will summarize the key points and discuss the influence of information literacy. Scholarship Information literacy has influenced scholarship, practice, and leadership no matter what area or discipline. Credible literacy information is available at the public or private libraries; however, in today’s technology, most literacy is circulating the Internet and the majority of people in this age are bound to collect literacy information through the Internet (Russell, 2009). Google, for example, is the number one source that is being used to collect information and used in the research studies (Badke, 2009). Most college students and students in the advance studies are attracted to using the Internet as a source to gather information because of the easy-to-use features available. Libraries are less important because of the lack of technology and sophistication method to collect information used by scholars. Internet access is predominantly used not only by the students in higher education but also elementary, high school, and high school graduates entering colleges or universities (Creating Culture in Literacy). Compared to using the library, the Internet has millions...
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...Is the internet good or bad? There is currently a lot of debate surrounding the topic of the internet. On one hand, many people feel that the internet is having a negative impact on our society. Their reasons include topics such as cyber safety or more specifically; pornographic sites, piracy, fraud and other nasty stuff. Many of these people feel that the use of the internet should be highly restricted in order to ensure the safety of the general public. Others argue that how and why the public uses the internet should be left up to the individual in question to decide. Research is the most common way that the internet is used and it has become one of the biggest sources for research. Students from all different grades of schooling are among the top people who are using the internet for research. In fact, nowadays, it is almost required that students use the Internet for school research. The Internet is so commonly used for research because of its limitless information. It is amazing how much information one has right at their fingertips. On the flip side, the accessibility to so much information can have disadvantages. Students using the Internet can easily be lured into dangerous activities such as pornography. Whether surfing the web, reading newsgroups or using e-mail youth are at risk of being exposed to extremely inappropriate material. Another way the internet is being used is through online business (e-commerce and e-banking) transactions. One example of e-business...
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...Why do people use Internet Specifically student? Course Code : MGT-421 Submitted To: K.M. Sharf Uddin Assistant Professor Department of Management Islamic University, Kushtia. Submitted By: Sikder Nazrul Islam Roll No: 0805052 B.B.A, (4th Year, 2nd Semester) Session: 2008-2009 Department of Management Islamic University, Kushtia What is Internet The internet in simple terms is a network of the interlinked computer networking worldwide, which is accessible to the general public. These interconnected computers work by transmitting data through a special type of packet switching which is known as the IP or the internet protocol. Internet is such a huge network of several different interlinked networks relating to the business, government, academic, and even smaller domestic networks, therefore internet is known as the network of all the other networks. These networks enable the internet to be used for various important functions which include the several means of communications like the file transfer, the online chat and even the sharing of the documents and web sites on the WWW, or the World Wide Web. It is always mistaken said that the internet and the World Wide Web are both the same terms, or are synonymous. Actually there is a very significant difference between the two which has to be clear to understand both the terms. The internet and World Wide Web are both the networks yet; the internet is the network of the several different computers which are connected through...
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...world, the internet has become a very important tool for many thing s in everyday life including education. The internet is a place of a vast wealth of knowledge and information, and is now an essential part of the research process in most students’ lives. However, there are both advantages and disadvantages to using the internet for educational purposes. Education these days has been the top priority for any family or individual person, and no doubt amongst the latest technologies to promote and maintain the education standards the internet comes first. Internet is not only an access to websites, these days there is knowledge and information on every aspect of the educational world over the internet. The resources provided on various web pages are indeed very informative and useful for professionals and students related to every field of work. The only pre-requisite is the research over the internet for a specific educational topic, and then this information just needs to be filtered to gain the basic knowledge of what you are looking for. Therefore, these are true internet resources which deal with every individual's educational needs. The main use of the internet in education is for research. Students of all ages use the internet to research topics for homework or assignments. It allows students to have easy access to information on a huge variety of topics whenever they need it. However, not all sources on the internet can be trusted. This may lead to students using false information...
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...The importance of the internet in academic research and how it is misused. A short essay Neil Ndagwa. Abstract Technology is important because it provides us with easy, more effective solutions to everyday living. Without technology we could not communicate quickly from long distances, find important information and many other things we take for granted sometimes. In the field of research information technology is a very useful and important way of gathering information. The Internet is a great resource that is available to anyone who has access to it. The World Wide Web contains information from all over the world and is useful for all ages and for all purposes - from very complex things to very simple things, such as door-to- door directions and maps. The information contained on the Web can also be useful for academic research. The importance of the internet in academic research and how it is misused. The Internet is a powerful channel for sharing and accessing information. This characteristic has made the web a widely used tool for conducting research because it allows people to access a significant amount of information without geographic boundaries and time limits. Nevertheless reliability of the sources can be uncertain, timeliness unstable and a negligent use of the Internet can result in plagiarism. The biggest advantage in using the World Wide Web as a source for research is that it lets us look at specific topics...
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...on such subjects as industrial arts, engineering, applied science. E-learning refers to the use of electronic media and information and communication technologies (ICT) in education. It is broadly inclusive of all forms of educational technology in learning and teaching. It is inclusive of, and is broadly synonymous with multimedia learning, technology-enhanced learning (TEL), computer-based instruction (CBI), computer-based training (CBT), computer-assisted instruction or computer-aided instruction (CAI), internet-based training (IBT), web-based training (WBT), online education, virtual education, virtual learning environments (VLE) (which are also called learning platforms), m-learning, and digital educational collaboration. These alternative names emphasize a particular aspect, component or delivery method. Nowadays, technology has become an essential element in human lives. With the use of technology, various inventions were made such as machineries and internet. These improve the means of communication, make information seeking easier, make businessmen be more productive, and help educators be more efficient. Somehow, technology became the air that we breathe in every requirement that we need to accomplish. It became the new source of information for the field of business and education. Desktop computers, laptops, iPad, and other gadgets made life easier by doing great things in just one click. E-class is also called as an online machine class. It is used as an alternative...
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...society health care is becoming a more common need for individuals. More people develop chronic diseases and diabetes than they did a decade ago. Through vast resources such as the internet, phone books, and family or friend recommendations, finding the health care you’re searching can be as easy as one-two-three. Know what your need, why you need it, and exactly how you would prefer to find it. My experiences as a health care consumer affect both me and the health care industry. As consumers we expect our health care services to be quick and easy. Through health care research making decisions and finding information about health care services are easier than ever before. Health care resources include any information used in providing health care services. Locating health care resources is easy in today’s society. The use of the internet today is widespread. Locating health care services has been easier than ever before using the internet. A consumer, such as myself, could simply type in local health care providers and/or a specific type of health care services and the search engine will pull up numerous practices in the area. The more difficult task is finding health care providers that take the consumer's insurance. Some practices will not take certain kinds of insurances. The internet search engines can also help with this search. All a consumer has to do is put exactly what they are looking for into the search engine. Popular search engines include: Google, Bing, Ask Jeeves,...
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...ITS BACKGROUND Introduction Internet has been in existence since 1950. This began with point to point communication between main frame computers and terminals, expanded to point to point connections between computers and the early research into packet switching. Packed switched networks such as ARPANET, Mark I, Merit network, Tymnet and Telenet were developed in late 1960’s and early 1970’s using a variety of protocols. Until now, internet has been using and it is still on the road of innovation. Nowadays, World Wide Web is used for the students’ reference and studies. They search in the internet what they want. In just one click, thousands of answer comes out. On the other hand, few students use books as their reference. Some of them do not want to browse authentic books, hundreds of books in the library just to find the answer in their question. Instead, they just use internet to find their answer easily. Moreover, Internet is faster and efficient. You will spend hours finding the right authentic book for the answer in your question but you can also find answers in the internet with just one click. Both are forms of research. There are reasons behind why students must stay with authentic books but there are also reasons why they must choose internet. Internet will continue revolutionize the world even in the fields of study. Statement of the Problem Nowadays, students chose internet as their reference in their studies. Truly...
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...Independent University, Bangladesh A Research Proposal on Factors Influencing the Adoption of Internet Banking Prepared By Shawkat Zaman ID: 1130260 An Internship Report Presented In Partial Fulfillment Of The Requirements of the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH JANUARY 2015 A Research Proposal on Factors Influencing the Adoption of Internet Banking Prepared By Shawkat Zaman ID: 1130260 Has been approved January 2015 _______________ Mr. Parvez Ahmed Sharif Lecturer School of Business Independent University, Bangladesh Letter of Transmittal Mr. Parvez Ahmed Sharif Department of MIS Faculty of Business Studies Independent University, Bangladesh. Subject: Letter regarding submission of Internship Report on Factors Influencing the Adoption of Internet Banking. Dear Sir, Here is the report on “Factors Influencing the Adoption of Internet Banking” you asked me to conduct on the beginning of the Internship. In this assignment, I have tried to focus some key aspects of Internet Banking Services. While preparing this report, I tried my level best to follow your instructions and the instructions that have given to me by my organization supervisor. I appreciate having this assignment. I prepared this assignment with sincerity and serious effort. Thank you for providing me the opportunity to prepare this. I am really grateful to you for giving me the scope to prepare this report...
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...Consumer’s Perceptions towards Online Shopping I. Introduction Generally speaking the trend of e-commerce has been increased rapidly in the recent years with the development of internet and due to the easy accessibility of internet usage. Easy access to internet has driven consumers to shop online; online shopping is third most popular activity on the internet after email using and web browsing. Books, airline tickets/reservations, clothing/shoes videos/games and other electronic products are the most popular items purchased on the internet. Consumer’s attitude towards online shopping refers to their psychological state in terms of making purchases over the Internet. Online buying behavior process refers to the products purchased online. The process of online buying behavior consists of five steps and it is similar to traditional shopping behaviour. For instance, consumer recognize the need for buying some product (book), they refers to the internet to buy online and start to search for the information and look for all the alternatives and finally make a purchase which best fits to their needs. Before making final purchase consumers are attacked by several factors which limits or influence consumers for the final decision. The main theme of the study is to know the factors that influence the consumer’s attitudes and behaviors towards online and traditional shopping. Researchers will also focus on how consumers form such attitudes with the help of models and who are truly...
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...RESEARCH PROJECT on Online Banking Submitted in partial fulfillment for the award of Bachelors of Business Administration By Varun Mehta Batch 2012-14 Under the Supervision of Miss Deepa Chauhan Professor School of Business Studies Date – DECLARATION FORM I hereby declare that the Research Project Work entitled, Online Banking, submitted by me, VIBHA SHIVHARE, Enrolment No. 11SBSBBA126 for the partial fulfillment of the Bachelor of Business Management (BBA) to Sharda university , Greater Noida is my own original work and has not been submitted earlier either to Sharda University or to any other Institution for the fulfillment of the requirement for any course of study. I also declare that no chapter of this manuscript in whole or in part is lifted and incorporated in this report from any earlier / other work done by me or others. Place : School of Business Studies Date : Certificate by Faculty Guide This is to certify that Ms. VIBHA SHIVHARE, student of BBA Batch 2012-14, Enrolment No 11SBSBBA126 has successfully completed his/her Research Project on ONLINE BANKING(topic). This Project Report is submitted in partial fulfilment for the award of Bachelors of Business...
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...Chapter I Introduction A. Background of the Study A browser is software application that provides a way to look at and interact with all the information on the World Wide Web (Goertz, 2001). It uses HTTP to submit requests of web servers over the Internet on behalf of the browser user. Web browser is use for retrieving and presenting information resources identified by a Uniform Resource Identifier (URI) that may be video, image, web page, or other kinds of content. It can also be used to access information provided by web servers in private networks or files in file systems. There has been a virtual explosion of browsers which are designed according to their operating system and others, target specific users such as those majoring on social networking. There are also clones of established browsers such as Firefox and Google Chrome which seek to improve on the original by being “leaner” of offering different features (Anonymous, 2011). According to Bowler (2009) the browser world have spent time focusing on delivering their product to multiple OS. This helps them build many of the browsers such as Mozilla Firefox, Google Chrome, Opera, Internet Explorer and Safari. Mozilla started from scratch — Firefox was the result. And now users have no shortage of browsers to choose from, partly due to the work of the Mozilla foundation. the first full point release of Mozilla’s popular open-source Web browser in nearly three years, combines user-interface, performance and Web-standards...
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...sites offer people new and varied ways to communicate via the internet, whether through their PC or their mobile phone. Examples include MySpace, Facebook, Skype etec. They allow people to easily and simply create their own online page or profile and to construct and display an online network of contacts, often called ‘friends’. Users of these sites can communicate via their profile both with their ‘friends’ and with people outside their list of contacts. With SNS it is easy to communicate with your classmate, discuss class assignment and even submit project to your lecturer, watch videos, make comment on your friend page etc. This study will focus on the effect of SNS on student academic performance, using GAU as a case study. What are student using SNS for, does it affect their studies, or help them to learn easily. This project will talk about the history of SNS, development and the users of SNS especially by student and lecturers in communicating with colleague and student as well. A 15 question personally administered questionnaire was designed and sent to about 50 students from different country and department in GAU. CHAPTER ONE 1.1 Introduction Since the introduction of social network sites years ago, to communicate with friends and family has been easy once you have access to internet. The internet has given us the ability to connect with people from around the globe with a few clicks of a button. And you can easily send information to a friend or get information. Social...
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