...knowledge from the users, we started to design this application. This product was expected to use state of the art technology with superior UX capabilities to provide insightful information to the uses which can be highly customized with little or no training to end users. The key indicators: Highly useable interface Rich state of the art interactions Medical device guideline compliant. Insightful visualizations Seamless integration with the device Solution Approach Heuristic Analysis: An analysis was performed on the existing application to identify gaps and scope for improvements. Field Research: User interview & contextual inquiry was conducted to understand user behaviors and to define the digital strategy. Design Workshops: Story boards and concept wireframes were prepared to showcase the strategy. White-boarding sessions helped to scrutinize the design Information Architecture: Honeycomb analysis was performed to derive at the menu architecture which forms the crux of the application. Initial Testing: A High-level paper prototype testing was done with key users to validate the design before detailing the concepts to wireframe. Refinement to the wireframes was made with the inputs from testing. Prototyping: Detailed design was developed with considering medical devices. A rapid prototype was created with detailed end to end flow of the application. Testing: The created prototype was first tested to ensure that all the design guidelines for medical devices are met...
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...User Experience ©Jeff Patton Five topics today: User Experience explained simply and then: Users and modeling what you know about them Usability evaluating & testing it Visual Design guidelines to help visual design to communicate what you intend Emotional Design how do users feel about your software? 2 3 4 User Experience is Built From Dependent Layers Jesse James Garrett’s Elements of User Experience: http://www.jjg.net/elements/ 5 The Surface Layer Describes Finished Visual Design Aspects Surface Skeleton Structure Scope Strategy 6 The Skeleton Describes Screen Layout and Functional Compartments in the Screen Surface Skeleton Structure Scope Strategy 7 Structure Defines Navigation from Place to Place in the User Interface Surface Skeleton Structure Scope modal wizards task panes modal dialogs Strategy 8 The Places in the User Interface are Built to Support User Task-Centric Scope Surface Skeleton Structure Scope Strategy user tasks: • enter numbers • enter text • enter formulas • format cells • sort information • filter information • aggregate information • graph data • save data • import data • export data • print • ….. 9 Business Goals Drive User Constituencies and Contexts Supported To Form Strategy Surface Skeleton Structure Scope Strategy business goals: • displace competitive products • motivate sale of other integrated products • establish file format as default information sharing format...
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...To the benefit of software and applications everywhere, UX has become an increasingly important step in the Software Development lifecycle. Even though UX is a slightly surreptitious layer of design, it's no less important. It, by the nature of its name, defines the experience of the users. That experience determines whether or not they want to come back for more, or run screaming in the other direction. UX is something anyone can do. The problem is not everyone can do it well. I can undertake the visual design for a website, but I guarantee you that it will look dreadful and unprofessional. If you learn nothing else about UX I ask you to remember these two things. Know thy user. You are not the user (in most cases). If you don't know your user base, their habits and tendencies, and why they do or do not perform certain actions, then you can't be expected to design a good experience for them. Even if you are very similar to your users, remember that you are only one person and that does not define the qualities of your user base as a whole. Get to know your users and design the experience with them in mind. The role of a UXer is to have that knowledge, constantly expand it, and then design with those users in mind, crafting amazing experiences that will delight and fulfill them. Let's look at all the possible steps a UXer might take in defining the UX of a product. These steps create the ideal process. These steps aren't always possible to complete in the real world,...
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...practices and guidelines for building a sleek and fast cross-platform user experience. Web Design The following list of links will help you in getting the web design right. 1. http://designmodo.com/style-guides - A style guide tells the story of your design solution. This post will help you create one. 2. http://www.smashingmagazine.com/2013/05/17/typographic-design-patterns-practices-case-study-2013 - A very thorough guide on typography with case studies. A must read. 3.http://www.sitepoint.com/series/css-architectures - A five post series on CSS architectures. 4. http://www.nngroup.com/articles/designing-effective-carousels - The title says it all – ‘Create a fanciful amusement, not a houseful of horrors’. 5. http://thenextweb.com/dd/2013/08/21/six-tips-from-apple-on-how-to-create-better-app-icons/ - Some great tips on creating better app icons for ios 6. http://designmodo.com/create-single-page-website - As the title suggests single page website design with examples. 7. http://css-tricks.com/a-couple-of-best-practices-for-tablet-friendly-design - A quick set of tips to get tablet-ready. 8. http://www.mobify.com/blog/designing-for-ios-7 - This post covers design practices highlighting the changes from previous ios version. 9. http://mashable.com/2013/08/08/responsive-design-best-practices - Covers key guidelines for responsive e-commerce website design in a nice info-graphic. User Experience A great user experience is a must for any startup...
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...conceptions or mental models about their interactions and have different ways of learning and keeping knowledge and skills (different "cognitive styles" as in, for example, "left-brained" and "right-brained" people). In addition, cultural and national differences play a part. Another consideration in studying or designing HCI is that user interface technology changes rapidly, offering new interaction possibilities to which previous research findings may not apply. Finally, user preferences change as they gradually master new interfaces. | UX | User experience design (UXD or UED) is the process of enhancing user satisfaction by improving the usability, ease of use, and pleasure provided in the interaction between the user and the product.[1] User experience design encompasses traditional human–computer interaction (HCI) design, and extends it by addressing all aspects of a product or service as perceived by users. | As technology evolves, the goal of UX/HCI is to make it easier for people to use all kinds of digital technologies to accomplish their goals. This includes reducing the barriers to using these tools, whatever the physical ability of the user or the nature of the task; creating a positive user experience including visual and structural elements; ensuring the user can easily navigate the site/device...
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...Introduction to UX Design What is User Experience? Why does it matter? User Experience (UX) the overall experience of a person using a product such as a website or computer application, especially in terms of how easy or pleasing it is to use. Why it matters... CONSIDER THE FOLLOWING SCENARIOS 1. The accident: The accident on the road happened because the driver took his eyes off the road for a moment to turn the radio down. He had to look down because it was impossible to identify which was the volume control by touch alone. Why it matters... 2. The register: The line at the register in the gas station moved so slowly because the cash register was complex and confusing, and unless the clerk paid extra-close attention while ringing something up, he would make a mistake and have to start all over again. If the register had been simpler and the layout and colors of the buttons different, that line never would have formed. Why it matters... 3. The coffeemaker: The coffeemaker didn’t make coffee because you didn’t push down the power button all the way. The machine doesn’t do anything to let you know that it has been turned on: no light, no sound, no resistance you can feel when the button makes contact. You thought you had turned it on, but you were wrong. The problem could have been avoided altogether if you had set the coffeemaker to start brewing automatically first thing in the morning, but you never learned how to use that...
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...com Asim Ahmed Khan Objectives: To obtain a position in the New Media Industry where I can be creative and contribute to a team in a modern environment. To do work that I can be proud of and be excited about doing I have developed a handful of company websites and hope to improve myself vastly in that field of work. I have designed company logos and web sites. I work well under pressure and am dedicated to meeting deadlines on time and with precise accuracy. I have been in designing Web sites for 6 years identify customer needs; monitor customer usage patterns; determine order processes and service after sales I have been involved in all stages of the development of web sites - right from planning, design, quality control, launching to online promotion and monitoring. |Company Name |Country |Designation |Experience | |Netpace |Pakistan |Senior Web Designer/ Developer |5th May 2014 to till now | |VeriQual |Pakistan |Senior Web Designer/ Developer |3 Years | |Netpace |Pakistan |Senior Web Designer/ Developer |3 Years | |VeriQual |Pakistan |Senior Web Designer/ Developer |2 Years ...
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...to hello@uxpin.com. Index 0. Introduction 1. Building the Foundation for Collaborative UX Design Welcome everyone to the design process Build Empathy, Not Ego Master The Art of Critique Foster Collaboration Through Design Thinking Takeaway 5 8 9 13 19 23 26 27 29 35 38 41 44 45 46 48 50 53 60 61 2. Collaborating on Product Design Planning Collaboration Through User Interviews Team Collaboration Through Stakeholder Interviews Analyze Different Sources of Data Together Affinity Diagrams: The KJ Technique Takeaway 3. Collaborative Design Kickoffs Practical Philosophy for Kickoff Meetings The VIP Guest List Kickoff Meeting Process Design Studios Kickoff Meeting Templates Takeaway Introduction A quick note from the authors In modern product design, collaboration can sound like a four-letter word. Does it mean more time required for meetings, and less for the actual design? Or does it require that less qualified people are given disproportionate influence over design decisions? Design collaboration is actually much more than asking more people for their opinions. Collaboration in the enterprise requires effort – designers must get over their own egos, objections from stakeholders, and the organizational rigidity common to most larger companies. Design is not just a highly specialized field within product development, but a way of thinking. In its simplest form, design is about solving problems. How can we improve something to better serve our users? While non-designers...
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...Design principles Unit 2 Learning outcomes • Introduce concepts of usability and user experience • Understand fundamental design principles • Develop – awareness of how to apply them in design – Critical ability to evaluate other people design 2 Usability • “Extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” – ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 11: Guidance on usability. 3 Usability • Usability is a quality attribute that assesses how easy user interfaces are to use. • Five quality dimensions: – Learnability: How easy is it for users to accomplish basic tasks the first time they encounter the design? – Efficiency: Once users have learned the design, how quickly can they perform tasks? – Memorability: When users return to the design after a period of not using it, how easily can they reestablish proficiency? – Errors: How many errors do users make, how severe are these errors, and how easily can they recover from the errors? – Satisfaction: How pleasant is it to use the design? – http://www.useit.com/ 4 Usability • Quality = absence of problems – discover usability problems and reduce their frequency and severity. – It can be measured – Objective data (performance data derived by behavioural data, user observations) – Subjective data (self-report, questionnaire...
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...Telecom, member of Asia’s Singtel Group, collaborates with HFI or Human Factors International, a company specified for UX design, consultation, and training. This is to rebuild their user experience design and foresee an increased revenue generating from value-added services. Globe Telecom provides a diverse value added services here in the Philippines. Due to our country’s demographics, many users pre-pay rather than sign up for monthly billing. This is essential for Globe’s revenue uptake but despite the convenience of services offer, the revenue uptake is still below expectation. Globe Telecom and HFI upgraded the user experience (UX) design and created a single convergent portal – a seamless, consistent user experience between every service. HFI helped create new designs for the entire range of existing services, application by application. HFI supported Globe from creating a sustainable and permanent user experience (UX) design and gave a promising result. III. Statement of the Problem Primary Problem: How Globe and HFI collaboration made a significant differentiation in the global market? Secondary Problem: How Globe manage to overcome the decreasing uptake of revenue due to third party value added content providers? IV. Statement of the Objectives * To be able to meet customer expectations * To be able to create central design guide for third party value added content providers * To continue being competitive among competitors while improving...
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...factors in engineering design theory: a post-positivist approach Terence Love Department of Mechanical and Materials Engineering University of Western Australia Social, environmental and ethical factors in engineering design theory: a post-positivist approach Terence Love B.A. (Hons) Engineering This thesis is presented for the degree of Doctor of Philosophy of The University of Western Australia. Department of Mechanical and Materials Engineering 1998 Abstract This research investigated how social, environmental and ethical factors can be better included in theories of engineering design. The research focused on designing as an essentially human activity via consideration of the epistemological and ontological issues involved in constructing coherent design theory. The research investigations led to a clearer understanding of the roles of ontology, epistemology and methodology in design research and this clarification enabled the construction of a post-positivist approach to engineering design theory that better includes social, environmental and ethical factors alongside the existing products of scientific engineering design research. Other contributions to knowledge that emerged from the research process and which underpin the conclusions include; clarification of the terminology and basic concepts of design research and engineering design research, historical...
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...This term means the equal of creativity plus implementation (Stamm, 2003). Implementation is important to innovation; if you are lacking this you basically only have creativity. The effect of innovation on the business industry is what pushes competitions accomplishments or failures. By understanding the current and future needs a consumer can go a long way; specifically on how to properly create a successful business plan. An example of market place innovation would be with Apple and their product the I-Pad. This was not a original idea, but Apple put a social twist on it and created the I-Pad; an everyday must have. • Design “It is a concept of realization or configuration of an idea, plan, model, drawings; pattern that assists to develop and achieve the items designated objectives (Business Dictionary, 2010).” In the corporate world, designs are defined and understood as a value of distribution, creativity, and concepts in exemplification of the company’s innovativeness. Creativity is a mental representative that provides a person the opportunity to think out of the median. “Creativity is what results in different approaches to services, goods, and innovation (Business Dictionary, 2010).” • Creativity The definition of creativity based on Webster’s Dictionary is: Creativity is marked by the ability or power to create- to bring into existence, to invest with a new form, to produce through imaginative skill, to make or bring into existence something...
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...Running head: TOTAL REWARDS Total Rewards: Strategically Achieving Business Results Strayer University Abstract Total Rewards reflects what employees’ value from its employer. It focuses on five elements that attract, motivate, and retain the talent to achieve business goals. These elements are: Compensation, Benefits, Work- Life, Performance and Recognition and Development and Career Opportunities (WorldatWork, 2007, p. 4). This paper describes the five advantages of a total rewards approach, five ways a total rewards strategy can go astray, six steps involved in the design of a total rewards program and eight steps involved in the communication process of a total reward program (WorldatWork, 2007, p. 15-64). Finally, the paper will summarize the components and the results of an effective design, implementation and communication strategy and result of a successful total rewards program. Total Rewards: Integrative Elements to Achieve Business Results Five Advantages One advantage of a total reward package is increased flexibility. Flexibility allows business’ to develop programs that cater to the needs of its employee by combining transactional and relational awards, allowing the reward package to meet the different emotional and motivational rewards of employees (WorldatWork, 2007, p. 15). Improved recruitment and retention is another advantage. Highly skills employees are in demand and, companies must find ways to attract and retain high performers. A comprehensive...
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...Besides the benefits from implementing the project, the cost in implementing is also important to be considered. The project would perform well only if we keep eyes on it during all procedures. The appropriate improvement would be proposed during the implementation of project in order to result in better achievement for the company. In conclusion, I would like to note that sales promotion is the element of the promotional mix that is aimed at increasing the volume of products sold via a trial or brand loyalty. The brand loyalty reflects the customer desire to buy the product or service of a given brand and depending on the level of brand loyalty that desire can be different. Sales promotion sends mixed signals with respect to building brand loyalty simply because it is hard to understand the amount of time or products needed to develop a buying habit that reflects brand loyalty. At the same time, sales promotion might be effective in building brand equity, or the existing value and association made by the consumer. Environmental friendly technologies can thus be said to have had a positive effect on motor sports and the world population at large since they have not only reduced pollution thus making the earth a safer place to live but they have also reduced the cost of living. This is in relation to soaring costs of fuel that have characterized the world markets in the recent past. (McKenna, 150-160) Top tier motor sports should therefore be encouraged to implement eco...
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...Company Overview Quality Web Design (QWD) is a company that specializes in Websites and Web Design content for any type of business. Their mission is to help other businesses increase their revenue by providing them with top quality websites for their customers. In addition, they own over 250,000 of proprietary images, and graphical designs. These designs are customized for every industry and demographic. Their business process is quite simple. They have a server at the Company Headquarters, where they store all of their proprietary data (including images, scripts, templates, etc). They utilize a Microsoft Visual Studio Team Foundation Service (TFS) server to manage their content and the progress of the project. “Team Foundation is a set of tools and technologies that enable a team to collaborate and coordinate their efforts on building a product or completing a project. Team Foundation enhances team communication, tracks work status, supports team roles, enacts the team process, and integrates team tools.” (Microsoft.com (2011) Team Foundation Overview) In addition to the Team Foundation, they also utilize Visual Studio to code, and build the websites. These resources are accesses through different methods. Those methods include WAN connection, VPN connection through a remote office, and through the corporate office via LAN. They also have other services such as Outlook Web Access for E-mail that is accessed via the methods mentioned above. They have also created...
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