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Virtual Work

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Virtual Work

Definition: Virtual Work is “work performed away from the traditional physical workplace by using information technology” (McShane & Von Glinow, 2013, p. 21)

Summary: The article entitled “The Third Wave of Virtual Work” written by Tammy Johns and Lynda Gratton discusses how virtual work has evolved in three different waves over the past thirty years.

The first wave of virtual work started in the mid 1980’s and created a demand for freelancers/independent contractors with limited skills sets. As technology continued to advance in early 2000, the second wave allowed full-time employees to work anytime from anywhere. Although there have been significant cost savings for companies that allow their employees to telecommute, important elements of physical interaction were taken for granted.

Heidi McCullough saw a need to fill the physical interaction gap and created “The Urban Hub”. The Urban Hub is a virtual work space were telecommuters of different companies and backgrounds get together to do their own virtual work and also interact and inspire each other. Several companies have taken the “The Urban Hub” approach to doing business and are experiencing significant growth.

Discussion: The text and article both mentioned the growth companies have experienced by having a virtual workforce. One area of growth was due to improved productivity. Virtual work has increased productivity for many companies because the amount of time an employee would spend physically commuting to work is now invested in getting work done from home. Companies that offer virtual work are sought after by individuals looking for a flexible work environment. A personal benefit of virtual work is that it “improves the employee’s work-life balance (which reduces stress)” (McShane & Von Glinow, 2013, p. 22).

The text and article also mentioned the

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