...Internet Protocol (VoIP) service for a small company with approximately 50 employees with approximately over 700 accounts. The clients currently call in orders using the existing traditional public switched telephone network (PSTN). The Voice over Internet Protocol (VoIP) technology will have an established voice communication and multimedia sessions over Internet Protocol (IP) networks where the orders can be processed at a cost savings. Technology Description The group of technologies: IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone service are terms commonly related to VoIP. The technology enables the end users to use voice, fax, SMS, voice messaging through the internet to conduct business. Proposal The Request for Proposal lists the instructions for a quote to be submitted timely by the respective vendors. In addition, the description of the project is included and the defined requirements that must be met for consideration. Lastly, the vendor responsibility is defined before and after completion of the project. Specifications The proposal is to switch to VoIP, a hosted phone system with a full set of enterprise features. The intent is to continue to upgrade the system via web browser to ensure the technology continues to remain competitive. The intent is to transition away from analog lines and adapt to newer technology. Required Deliverables 1. Asses the security threats, confidentiality...
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...individuals, groups and other businesses. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers. Key-Words: - VoIP, gatekeeper, endpoint, gateway, softphone, asterisk 1 Introduction E-business involves business processes spanning the entire value chain: electronic purchasing and supply chain management, processing orders electronically, handling customer service, and cooperating with business partners. Special technical standards for e-business facilitate the exchange of data between companies. E-business software solutions allow the integration of intra and inter firm business processes. E-business can be conducted using the Web, the Internet, intranets, extranets, or some combination of these. Applications for electronic business can be divided into three categories: a) Internal business systems: o customer relationship management o enterprise resource planning o document management systems o human resources management b) Enterprise...
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...and custom yachts, based out of Myrtle Beach, South Carolina, with 15 locations across four states in the south-eastern coastal area. The company means to upgrade its network design and components to improve network capacity, provide wireless services at their stores, offer more robust security services, and implement store-to-store VoIP services to replace the existing traditional phone service. The “Evaluation of Existing Network Infrastructure” section of this document details the current network employed by Joe’s Yachts and explains its weaknesses in terms of data rate and capacity, security features and functionality. The next section “Requirements Review” goes over the technical and business goals identified for Joe’s Yachts network infrastructure design upgrade. In the “Proposed Network Design” section following that, this document describes the network design proposed by High-Power Solutions, which is to implement a two-step solution in the form of a bundle offered by AT&T. This bundle includes managed internet services for point-to-multipoint interconnectivity between all locations and the business-in-the-box service, which combines VoIP, Internet, router and switch and security features in one hardware platform. It...
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...costs while increasing revenues is vital in business today and Government agencies are no exception to this rule. With the Federal deficit out of control the Government has been forced to limit budgets for its agencies and to put in place accountability measures. The company I will analyze in this paper is a Federal agency called the Western Federal Lands Highway Division (WFL), a child agency of the Federal Highway Administration. I will look at a number of technologies with the potential of reducing business costs while increasing productivity, and which may result in a flattening of the organization hierarchy. Forefront in all this is Telecommuting and its related technologies such as Teleconferencing, VPN, VoIP, and Cloud Computing. We will also analyze Enterprise applications and web services as another possible option to tie the functional areas of WFL together and determine whether it is cost effective to implement such a system. Background of WFL The purpose of WFL is to build Federal roads. According to their website, The Western Federal Lands Highway Division (WFL) operates as...
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...traffic over a wireless broadband network. The type of wireless set up is basically VoIP sent over a WiFi Access Point. Within the industry this type of VoIP set up is call VoWLAN or WiFi VoIP because it uses the standards set for transporting data by the IEEE 802.11 for wireless technology. In order to use this technology we have to use a VoWLAN enabled device; the most common device on the main stream market is the PDA. There are other devices available like the WiFi handset which looks like a cell phone, but it allows voice data packets sent over the network rather than the normal analog voice signal. One of the other major enterprise level devices is not a device at all. It is software based and is loaded on to a workstation or laptop. This type of software is call softphone. It is a virtual phone that routes call through the WLAN AP to the VoIP gateway or IP PBX. There are some advantages and disadvantages to using this type of technology. One of the major advantages is cost a majority of user have WiFi hotspot available in order to stay connected. “A big advantage of wireless VoIP is that IP phones that work on Wi-Fi networks can be used in place of cell phones in many cases. Public 802.11 hotspots are often free or available at a low daily cost. If you're connecting to the Wi-Fi network anyway for Web and e-mail access, there's no additional cost to make VoIP calls other than the cost of your VoIP service, which is usually far less than...
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...Voip and Ip Telephony Implementations [pic] VoIP and IP Telephony: Planning and Implementation Table of Contents Executive Summary………. Legacy Telephony Technology………. Public Switched Telephone Network (PSTN) ………. IP Technology Solution Overview………. What is VoIP and how it works?.......... What is IP Telephony? ) ………. Benefits of IP Communications over a Converged Intelligent Network) ………. Economy) ………. Flexibility) ………. Resilience) ………. Productivity) ………. Building Blocks of Converged IP Communications Networks) ………. Network Infrastructure) ………. Applications) ………. End Points (Client Devices) ) ………. Call Processing) ………. Major IP Communications Solutions) ………. IP Telephony) ………. Considerations for Deploying IP Telephony) ………. IP Conferencing) ………. IP Contact Centers) ………. Unified Messaging) ………. Rich Media Communications—Integrated Audio, Video, and Web Conferencing) IP Videoconferencing) ………. IP Video Telephony) ………. Extension Mobility) ………. IP Telephony Applications) ………. Mobility Applications) ………. Softphones/Soft-agents ) ………. 802.11a/b/g Wireless LANs and Wireless or Soft IP Phones ) ………. Teleworker / Support) ………. Emergency Alerting Applications ) ………. Business Continuity / Disaster Recovery) ………. Land and Mobile Radio Convergence) ………. N11 Services—211, 311, 511, 711 Services to Relieve Overburdened 911 Systems ) ………. Video/Audio-On-Demand, E-Learning) ………. A "Typical" VoIP Configuration………. The Economics of VoIP ………. Selecting the...
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...[pic] VoIP and IP Telephony: Planning and Implementation Table of Contents Executive Summary………. Legacy Telephony Technology………. Public Switched Telephone Network (PSTN) ………. IP Technology Solution Overview………. What is VoIP and how it works?.......... What is IP Telephony? ) ………. Benefits of IP Communications over a Converged Intelligent Network) ………. Economy) ………. Flexibility) ………. Resilience) ………. Productivity) ………. Building Blocks of Converged IP Communications Networks) ………. Network Infrastructure) ………. Applications) ………. End Points (Client Devices) ) ………. Call Processing) ………. Major IP Communications Solutions) ………. IP Telephony) ………. Considerations for Deploying IP Telephony) ………. IP Conferencing) ………. IP Contact Centers) ………. Unified Messaging) ………. Rich Media Communications—Integrated Audio, Video, and Web Conferencing) IP Videoconferencing) ………. IP Video Telephony) ………. Extension Mobility) ………. IP Telephony Applications) ………. Mobility Applications) ………. Softphones/Soft-agents ) ………. 802.11a/b/g Wireless LANs and Wireless or Soft IP Phones ) ………. Teleworker / Support) ………. Emergency Alerting Applications ) ………. Business Continuity / Disaster Recovery) ………. Land and Mobile Radio Convergence) ………. N11 Services—211, 311, 511, 711 Services to Relieve Overburdened 911 Systems ) ………. Video/Audio-On-Demand, E-Learning) ………. A "Typical" VoIP Configuration………...
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...TRENDS &STRATEGIES Wading Into IP Telephony ..........................4 Getting ROI From VoIP ..............................7 VoIP Monitoring Tools ............................10 VoIP Security .......................................13 Call Centers and IP ................................15 Voice Over Wireless LANs .......................18 RESOURCES QuickStudy:Session Initiation Protocol ......21 Emerging Technology:..........................23 IP Videoconferencing IPCommunications Voice-over-IP is changing the way we think of,and manage,communications. Compliments of Computerworld Executive Bulletin IP Communications 2 Converged IP networks allow for a wide variety of new applications to ride on the network and interact, including IP telephony,audioconfer- encing,videoconferencing,unified messaging and presence technolo- gies (like chat). Getting Started Corporate America is just starting down the road to voice-over-IP (VoIP)communications,though every analyst says it¡¯s just a matter of time before it becomes main- stream.¡°By 2009,the installed base of IP [communications]equipment will dominate the enterprise land- scape,but that¡¯s still a few years away,¡±says Robert Rosenberg,presi- dent of Insight Research Corp.in Boonton,N.J. There are several reasons why VoIP hasn¡¯t been an overnight suc- cess.Companies started testing the waters of VoIP in 2001,but there were serious concerns about voice sound quality that slowed the mo- mentum...
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...costs while increasing revenues is vital in business today and Government agencies are no exception to this rule. With Federal deficit out of control the Government has been forced to limit budgets for its agencies and to put in place accountability measures. The Company we will analyze in this paper is a Federal agency called the Western Federal Lands Highway Division (WFL), a child agency of the Federal Highway Administration. We will look at a number of technologies with the potential of reducing business costs while increasing productivity, and which may result in a flattening of the organization hierarchy. Forefront in all this is Telecommuting and its related technologies such as Teleconferencing, VPN, VoIP, and Cloud Computing. We will also analyze Enterprise applications and web services as another possible option to tie the functional areas of WFL together and determine whether it is cost effective to implement such a system. The purpose of WFL is to build Federal roads. According to their website, The Western Federal Lands Highway Division (WFL) operates as part of the Federal Lands Highway Program, serving the needs of Oregon,...
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...Security Proposal Nickolas Dunkle Isaac Mundt Michael Yeager Thomas Sevastos John Dyer Jacob Skrzynski Joseph Weidner Pam Marshall Christopher Montgomery ITT Technical Institute Network Systems Administration Capstone Project Ryan Rucker May 17, 2015 Part 1 - Structure of WAN In this design of a high level network for ABC Company we will provide a basic written infrastructure of both the local and wide area networks we are to build for them, being such an early stage this document is subject to change. This design includes the infrastructure for the corporate headquarters located in San Francisco, as well as the other design centers in Detroit, Paris, Tokyo, and Sao Paulo. We then follow up by explaining the infrastructure of the sales offices, which may not require as high grade of equipment as the design centers depending on its requirements. Finishing with the overview of the entire wide area network, connecting each site to the corporate headquarters which is where we will begin our design. The corporate office being the main headquarters will include many services such as file, print, email, directory, and application. These services will be separated onto at least two different servers due to the constant strain we may see from directory and email services. If necessary we will implement an application server as well to run any in-house programs the company may be familiar with. We also suggest the use of a database server dedicated to storing...
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... tablets and other mobile devices, the people are going more mobile. With use of smart phones, everybody is accessing their email accounts and contacts. With the use of some remote access tools, we should be able to access our desktop remotely in our mobile device and access from anywhere. Even for the accounting, the QuickBooks apps generated by intuit would help in maintaining the book. Even the payroll of the company can also be done using mobile devices. The major disadvantage would be the security, because if we lose the mobile devices, there is more chance for somebody to easily hack the information. The term cloud computing stems from the conceptual way the Internet is drawn, specifically as a cloud. Cloud computing is a way of explaining that users are no longer constrained or aware of where the services they are using reside. Both application and databases are moving from being hosted by the particular company to being outsourced to companies that can take entire enterprise applications and make them available to users via a browser. Yes my company uses cloud computing. It is Amazon network based Cloud computing. Our headquarters is located in Houston and we have a branch location in Louisiana. The cloud computing is very beneficial in sharing the documents and all other transactions. Even the softwares we use are developed to work with cloud computing. So it saves lot of time and labor. The only problem I see with our cloud computing is the price and internet speed...
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...Applications Protocol Paper-VoIP security NTC/406 Explains how the application layer manages distributed applications and their protocols Here in Afghanistan we use Voice over Internet Protocol (VoIP) for our NIPR, SIPR and CENTRIX voice capabilities. We utilize the Cisco MCS 7835 Media Convergence Server which allows for any user with internet access to create and receive calls of varies types.Because of this method of communications, it too is also targeted for attacks by unauthorized access, sniffing, and data capturing techniques. To reduce the exposure of this transmission, policies and protocol should be implemented. VoIP is a protocol with the means of communication that originates from local area network domain and provides the essential functions for audio and visual of live streaming transmission. To ensure reliability and security of these connections, information technology personal will need to address the known issues related to this domain. The Local Area Network is one of seven domains situated within the network and provides the crucial link to interior and exterior connections for accessing information. To address these security issues, we must first consider the known threat, risk, and vulnerabilities associated with this domain and connection type. Voice over internet protocol transfers packets over the network by utilizing the Public Branch Exchange (PBX) and Public Switch Telephone Network or PSTN. This function...
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...with information technology and security needs. However, our focus is our ongoing security and supporting roles for companies who use voice over internet protocol or VOIP services. A recent article in PC Magazine explains that “issues get worse with VOIP calls, which have all of the security issues of the Internet and personal computing. If the person you're calling has a conventional phone line, you've got both kinds of security threats” (Spector, p. 1). As the technology for VOIP expands more cybercriminals will attempt to steal any bit of information that they feel my be profitable if sold to another firm or used by the criminal enterprise in course of a day. Spector continues from page two stating “the digital data of a VOIP call can be intercepted anywhere along the complicated path from your router through the multiple servers until it goes out to the analog phone network. Assuming your VOIP service doesn't encrypt calls, whoever intercepts it can listen to it… (Spector, p. 2)” Model, Inc. started as a small local network repair company until landing an account with Chase Bank in Arizona 10 years ago that changed everything. Mr. Model created the firm using his values and ethics and as time went by the compliance department changed a few policies but Integrity has been and always will be the most important character trait that Mr. Model wanted to instill in his company and employees. By employing the latest technologies and securities to the networks we protect a quick...
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...(TCO G) 1. Determine the basic concept of responsibility, accountability, and liability as applied to ethical decisions. How these concepts related? (25 points) Answer: BASIC CONCEPTS: RESPONSIBILITY, ACCOUNTABILITY, AND LIABILITY Ethical choices are decisions made by individuals who are responsible for the consequences of their actions. Responsibility is a key element of ethical action. Responsibility means that you accept the potential costs, duties, and obligations for the decisions you make. Accountability is a feature of systems and social institutions: It means that mechanisms are in place to determine who took responsible action, and who is responsible. Systems and institutions in which it is impossible to find out who took what action are inherently incapable of ethical analysis or ethical action. Liability extends the concept of responsibility further to the area of laws. Liability is a feature of political systems in which a body of laws is in place that permits individuals to recover the damages done to them by other actors, systems, or organizations. Due process is a related feature of law-governed societies and is a process in which laws are known and understood, and there is an ability to appeal to higher authorities to ensure that the laws are applied correctly. These basic concepts form the underpinning of an ethical analysis of information systems and those who manage them. First, information technologies are filtered through social institutions, organizations...
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...White Paper: Introduction to cloud computing The boom in cloud computing over the past few years has led to a situation that is common to many innovations and new technologies: many have heard of it, but far fewer actually understand what it is and, more importantly, how it can benefit them. This whitepaper will attempt to clarify these issues by offering a comprehensive definition of cloud computing, and the business benefits it can bring. In an attempt to gain a competitive edge, businesses are increasingly looking for new and innovative ways to cut costs while maximising value – especially now, during a global economic downturn. They recognise that they need to grow, but are simultaneously under pressure to save money. This has forced the realisation that new ideas and methods may produce better results than the tried and tested formulas of yesteryear. It is the growing acceptance of innovative technologies that has seen cloud computing become the biggest buzzword in IT. However, before an organisation decides to make the jump to the cloud, it is important to understand what, why, how and from whom. Not all cloud computing providers are the same. The range and quality of services on offer varies tremendously, so we recommend that you investigate the market thoroughly, with a clearly defined set of requirements in mind. Rob Lovell, CEO ThinkGrid What is ‘cloud computing’? Many people are confused as to exactly what cloud computing is, especially as the term can be...
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