Unit 9 Discussion 1: Business anywhere-Security and the mobile User
The need for employees to check their emails and keep in touch with customers is becoming more and more of a frequent need to keep business moving. National Express Packaging’s employees are in need of using end point devices such as mobile phones, tablets, laptops and USB devices to access company information. There have been various requests upon this subject per department and it is necessary to provide specific end point devices to the various departments only depending on what they need. The sales team only needs to check email and their work contacts frequently. A mobile device such as a cell phone can be used in this case for this department. The sales employees will be able to check their email at any time providing they have an encrypted connection to go along with their email. This device can be provided by the company or they can use their own device but a policy must be in place if the personal mobile device will be used. The Service team needs to be able to check online for packaging rates and be able to chat with users. In this department, it is best to use a tablet in the case that the tablet will have internet access and will use a specific application to be able to chat with customers. For the IT department, users should have the ability to use a laptop as they will be doing more rigorous activities. The laptop must be secured and hardened to prevent remote attacks. In order to connect to to company data, VPN client should be used to provide encrypted connection and should have limited access depending on IT roles. Management needs the ability to check email and view online packaging rates. This should have the same endpoint device as the sales team as they will need to check email and go on the internet to view packaging rates. All endpoint devices should be secured at all times.