...& Overview Xerox and other companies are getting worried that they will lose valuable knowledge with the retirement of the older workers of the baby boomer generation (Colquitt, J. A., Lepine, J. A., & Wesson, M. J., pg.283). What are the possible solutions to retain the information and keep the company successful? Case Study Are communities of practice, which tend to be technology-based, likely to bridge the generation gap and allow knowledge sharing between the generations of employees at Xerox (Colquitt, J. A., Lepine, J. A., & Wesson, M. J., pg.283)? Bridging the generation gap in business seems to be a difficult task. For a company to remain competitive and be successful, it must learn how to close the communication gap between generations. Communities of Practice (CoP) are groups that form to share what they know and to learn from one another regarding some aspects of their work (Nickols, 2003). The success of a particular Communities of Practice depend upon the issue, process, or practice area around which it is organized and upon which it is focused. In general, however, the mission or outcomes encompass: * stimulating interaction * fostering learning * creating new knowledge * identifying and sharing best practices Many young and energetic workers at Xerox are ready to take the reins from their older counterparts. Through technology and good communication, the Communities of Practice process will definitely help Xerox bridge the gap between...
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...Value Alignment BUS/475 Value Alignment Intro – still need Personal and workplace values Xerox Fuji started out as a small and focused company that a vision that would not die. Looking back from when the company began in 1962 it was clear Xerox Fuji knew the future would consist of hard work and continual forward movement. Xerox Fuji started as a joint venture in Japan and envisioned the company expanding globally. Today Xerox Fuji products are global because of the company’s hard work and dedication. Xerox Fuji is always reaching to improve their product lines every day. This forward thinking shows deference in today’s world. To stay in business, companies should have the flexibility and ability to keep up with changes. The values of respect, hard work, dedication and commitment can be applied to an individual and company with a successful outcome. Individual alignment Values drive and motivate behaviors and actions. Each individual has a set of core values, which could be as common as punctuality, self-reliance, dedicated hard worker, loyalty, and harmony, to name a few. For example, one of values is honesty, which motivates me to be straightforward in my personal and professional lives. Through my actions I choose not to cheat, lie, steal, or deceive. It is important my actions and behaviors show that I have a strong and trusting character. In analyzing the alignment between...
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...Xerox Case Study Diana M. Orlando Palm Beach State College Abstract This case study discusses how Xerox makes diversity, equal success. As one of the world’s leading organizations in copiers and ink, Xerox has committed their leadership team to empower their employees to work collectively in bringing new innovative ideas, different view and knowledge to their organization. By creating such a successful diversified organizational team, and along with its leadership, it has allowed Xerox to be known as one of the most admired organizations in the computer industry (Schermerhorn, J. R., 2012). Diversity and Inclusion of Xerox Diversity is an essential part of Xerox’s corporate culture. It offers an equal opportunity to all employees, and allows leadership to take full advantage of different thoughts, views, knowledge and perspectives, which has created a strong workforce and its ability to stay in the top of their league. By creating an equal opportunity-based environment where innovative creativity happens, Xerox has the power fulfill its company goals to succeed. Diversity has changed over that last few decades and Xerox is using diversity to the best of their ability. As a global organization, its diverse workforce is with no question, strong. The thought of hiring people of color in organizations years ago would never be, however their idealism is more about striving for the ability to have a different way of thinking than their competitors. It established...
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...XEROX; Internal and External Factors Yumi Apaez MGT/230 Management Theory and Practice November 9, 2015 Mary Tytran XEROX; Internal and External Factors There are several factors that management has to take into consideration when attempting to run a successful company or business. There are external and internal factors that may potentially affect the four functions of management. The management team of companies and businesses may have to deal with external factors such as regulations, any potential competition and customer demand. These companies and businesses must have knowledge of all policies, human resources and cultural differences. Those are just a few external and internal factors that affect the four functions of management. External Factors There are external factors that companies and businesses should take into consideration which are competitors, suppliers and customers. Management and their team has to have knowledge of the environment and area their business are ran. It is also important to know the ins and outs of the economical side. Competitors are out there everywhere and management should know about it. There is a lot of competition in the business world. Suppliers compete for business and management has to make sound decisions on which suppliers to use. Sometimes the least expensive suppliers are not always the better. You get what you pay for. Knowing the demographics or the different regions is also essential. You have...
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...Jennifer Do April 2, 2001 Section 2 Benchmarking There are many methods used by companies in an effort to improve quality in both their products and services. In the fast paced environment that surrounds industries today, they find themselves faced with the pressure to discover fail proof ways to run their businesses. Techniques that do not turn out successful can harm the company and also result in losses in costs and time. A popular tool used today by many companies is benchmarking. It is a process that involves continuously comparing and measuring against other companies to gain information and learn from their experiences, processes and practices. It provides companies the opportunity to assess their own procedures and helps them to understand their industry better which leads to innovative thinking. It also helps them to identify what changes are essential to improve performance. Some benefits of benchmarking are a better understanding of customers and competitors, reduction in waste, quality problems and reworking, quicker awareness of important innovations, a stronger reputation within the market, and increased profits and sales turnover. Benchmarking is usually done with top performing companies in both the service and the business sectors. Many of these companies are Fortune 500 companies such as Ford, Nissan, or Motorola. However, others include smaller businesses that are only a fraction of the size. These firms looking to benchmark all recognize...
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...| Name | Involved in Case Study write-up (Yes/No) | Present in Class (Yes/No) | | | | | | | | | | | | | | | | | | | | | E. Marks awarded Id Number | Name | Marks for Case Study write-up | Marks for Class Participation | | | | | | | | | | | | | | | | | | | | | (Please attach a typed form along with the case study and hand over to the tutor before the class) Xerox introduced the first plain-paper office copier more than 50 years back and had a swift competitive advantage in all those years, Xerox experienced a grave tragedy within an 18-month period with a loss of an estimated 38 billion dollars. This happened because Xerox failed to keep up with the vast innovations that were happening in the late 90’s and their failure to adapt saw the legendary company almost crumble to its knees. Question 1) As is mentioned in the case that we have been provided with, Xerox had invented the concept of photocopiers. Due to the convenience that it caused for people, it soon rose as a very successful corporation, scraping in millions of dollars as profit and soon becoming a multi-billion dollar corporation. But in the late 90’s the company seemed to take a nose dive in stock prices and their profits. The main factor that caused this downfall was ironically the advancement of technology. Soon enough, people stopped relying on hard copies of their documents. Everything began...
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...Outline I. Introduction II. Corporate Strategies a. Coca-Cola b. Southwest Airlines c. VF Corporation d. Xerox III. Discussion Summary IV. Conclusion Corporate Strategy Analysis Discussion Summary The complete single solution to absolute success in businesses remains unknown in this new day of age, even with the high-speed movement of the present world. Obviously, there are particular obstacles that corporations need to undertake in order to achieve success, while, in unison, there is no simple solution that leads to success either. Therefore, each corporation primarily needs to take a particular action that benefits the outcome of their company in order for it thrive. This step is a measure for attaining pinnacles that are universal with all corporations; it is to have a strategy. Coca-Cola, Southwest Airlines, VF Corporation, and Xerox are four companies that applied corporate strategies to their business and with success, turned their business around for the better. Corporate Strategies Coca-Cola Neville Isdell was asked to come back from retirement to Coca-Cola in June of 2004 as CEO. Isdell was tasked to assist Coca-Cola with diversification so that they could remain competitive with Pepsi. The company purchased Glaceau, maker of Vitaminwater and added new non-carbonated drinks such as Envigo and Blak to their product line up. Coca-Cola is one of the most organized companies when it comes to vertical integration...
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...Decision Making Analysis Alyssa Clatterbuck, Allisen Evans, Sharon Green & Alicia Pneuman MGT 230 September 29, 2014 Paul Moore Decision Making Analysis “Management is the process of working with people and resources to accomplish organizational goals.” (Bateman & Snell) There are many levels of management and with that comes many different forms of responsibility. One of the most important roles of management is planning. Planning is done in order for organizations to meet their goals and is necessary to keep a business thriving. There are six steps involved in the planning process and four different types of planning. The Planning Process There are six steps to the planning process as described in Management Leading & Collaborating in a Competitive World. Step 1.) Identify & diagnose the problem. A manager can come to the conclusion that a problem exists by looking at what is happening now and comparing it to several different things. They may compare it to a competitor, past performances or to the way they wish performance to be in the future. Once the problem has been identified step 2 begins: to generate alternative solutions. In this step, ideas are thought of on how to resolve the problem. Creativeness is encouraged in this step. Step 3.) Evaluate alternatives. This step is used to determine the consequences of the solution. Which alternative is best? Which one will be most beneficial in all...
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...growth of Auto-Drive Company’s sales. He also wants Mr. Brainard to examine the funding schemes adopted by two giant companies, Xerox and Polaroid, in financing their capital expenditures between the years 1960-1964. Mr. Cooper would like to explore the possibility of adopting an efficient and effective business model in order to finance Auto-Drive. Auto-Drive Company Auto-Drive Company is developing Auto-Drive, an automatic pilot technology which is installed in cars. This technology makes it impossible for the car to run off the road or into another car. Mr. Cooper sees that this auto-pilot technology is the next big thing and expects a high demand in the future because of the benefits it could bring its customers especially as regards road safety. Big City Trust would like to gain insight on how Xerox and Polaroid financed its innovation and growth. BCT thinks it is appropriate to compare Auto-Drive Company with Xerox and Polaroid because there two are pioneers and innovators in their respective fields. Xerox and Polaroid Xerox was founded in 1906 in Rochester as The Haloid Photographic Company, which originally manufactured photographic paper and equipment. The company subsequently changed its name to Haloid Xerox in 1958 and then simply Xerox in 1961. The company came to prominence in 1959 with the introduction of the Xerox 914, the first plain paper photocopier using the process of Electro-photography, (later changed to xerography) developed by Chester...
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...plan selection, implementation, and monitor and control. (Foundations of Management) Last week the discussion was on Anne Mulcahy Xerox’s CEO. The group agreed that she had to make decisions that were not easy but was necessary for the company’s success. She had to cut certain jobs even a division she started up herself. Xerox was in a lot of financial distress with its ten million dollar fine and being on the verge of bankruptcy. Anne Mulcahy had to be innovated as well as creative to bail the company out of its downward spiral. She gambled by putting money into new technology such as the color digital printing and consulting services. Xerox now no longer struggles with weak sales. As a matter of fact the company is growing and sales have been increasing. Coca Cola’s CEO Neville Isdell had retired in 2001 after being employed with the company for thirty five years. He never aspired to be a CEO. Neville Isdell, referred to as the Indiana Jones of Coke, came back to Coca Cola after the sales of the company began to decrease because of its competitor Pepsi. Like Anne Mulcahy, Neville Isdell had to be innovative. He had to created strategies to keep Coca Cola on track for success. New products such as carbonated green tea called Enviga and coffee flavor Coke Black are the latest addition to the Coca Cola brand. Isdell wanted to be innovative in...
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...Toyota Production System has long been hailed and admired as the source of Toyota’s outstanding performance as a manufacturer. TPS aims to eliminate waste, reduce defects and maximize flow. TPS aims to increase efficiency and productivity by employing a unique production system that cuts costs through continuous improvement. Long term goal is to yield sharp reductions in product development and manufacturing lead times. Toyota want to be the industry best and they stand behind their culture to share the wealth of how they do it. 1. What is the relationship between Toyota’s organizational strategy and Toyota Production System? TPS is viewed as the benchmark, the top of the top in manufacturing and products development & Toyota’s strategy is to enhance its corporate value by maintaining its position as a market leader in the automotive industry. The strategy is to continuing its growth through global operations and through products. 2. What organizational and behavior factors need to be considered to effectively duplicate or imitate TPS? Job designing and approach ie job rotation, job enlargement, job enrichment, work teams, autonomous work groups & quality circles. As for behavior, factors would be training, technology, leadership, teamwork, and communication among the workers. 3. How does Toyota use the team approach? The team approach is through job rotation, cross training and assembly-line training. We learned in the case reading job rotation eliminated stress...
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...University of South Wales Advanced Management Accounting AF3S127 Benchmarking In today’s Business Environment With initial applications appearing in the 1980’s, benchmarking is now a powerful global mechanism used is business everywhere for process improvements and re-engineering of companies (Beretta, Dossi and Grove, 1998). My aim for this essay is to explain the concept of benchmarking using a range of sources. I will also critically analyze how and why organizations use benchmarking as a weapon to persist in today’s competitive business environment to see if it really is that effective. Benchmarking is the continuous analysis of processes, functions, strategies, performances and many other aspects of a business compared with or between the “best-in-class” organizations by gathering information by using appropriate methods of collection, with the intention of evaluating an organizations current standards and then carrying out self-improvement by applying changes to match or exceed the standards (Anand and Kodali, 2008). Benchmarking is a technique used for continuous improvement of something within a business. It is a way of measuring a firm’s product; services or activities against top other organizations either internal or external to the firm (Drury, 2012). This could be close competition for example; customer service on telephone calls from mobile network providers such as EE and Vodafone, to non-competitive firms using the same example customer service on telephone...
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...he cofounded the Apple company with Steve Wozniak in their garage. Steve Jobs found electronics fascinating he worked on electronic hobby kits when he could. While in college Steve Jobs dropped out but keep going to classes that interested him in the field of electronics and he would also attend computer club forums with friend Steve Wozniak. Shortly after he landed a part time job with Hp where is good friend Steve Wozniak worked. He later returned home from College and found a job with Atari where he helped to innovate some of the features of the famous game known as pong again with the help of Steve Wozniak. According to Grossman lev, McCracken, Harry (2011)“Jobs already had a lot of experience, though not the kind you usually think of as preparation for building a company.” Steve Jobs major business challenges came when he started Apple were he did not know much about computers but what he wanted to do was to sell them. He was not technical but he knew how to get people and friends to act on his vision. Another challenge Steve J. faced was that he was the type of person that would push people to do what he wanted; he understood how to get them to do it even if they did not want too. Steve Jobs was also quick to dismiss people that were not willing to do what he asked. This attitude made him very disliked among some of his employees. His friend and business...
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...Assignments for Tuesday: 1. Read the article on Xerox and the Management Fiasco. Bring a write-up of the following: (Typed; proper grammar, sentence structure and punctuation.) * Describe the behaviors of Xerox management noted in the article. * How do you believe the behaviors of the management team contributed to the issues the company faced in 2000? 2. Find/print a news article on a topic you believe is relevant to Organizational Behavior. Provide a brief summary of the key points of the article and how you believe this content is relevant to OB. (Concept Application #1) | | | | | | | | COVER STORY | | | | | | Xerox: The Downfall The Inside Story of the Management Fiasco at Xerox One morning last May, G. Richard Thoman arrived for work to find an urgent summons from Paul A. Allaire, the man he had replaced as chief executive of Xerox Corp. (XRX) just 13 months earlier. Allaire, who had remained as chairman, was waiting next door in his office at Xerox headquarters. A man of few words even on happy occasions, Allaire delivered the bad news without preamble. He said that Thoman's colleagues had lost confidence in him and that the next afternoon the board would announce his resignation. In other words, Thoman, who had left IBM in 1997 to join Xerox as heir apparent to Allaire, would be out of a job in about 30 hours. Thoman was livid, but obligingly fell on the sword Allaire handed him. Late the next day, after the board had announced Allaire's...
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...Mohammad Salahuddin Chowdhury, Lecturer, Department of Finance, University of Dhaka, who has assigned us a fictional case about a corporate scandal. We choose to work with Xerox scandal that took place in 2002. We use our knowledge of audit while working in this report. Also we learn about the ways of accounting manipulations that took place in the real world. Letter of transmittal 12th Nov, 2011 Mohammad Salahuddin Chowdhury Lecturer Department of Finance University of Dhaka Dear Sir Here is a report on the “Corporate scandal of Xerox Corporation”. In this report we have presented the whole history of the scandal, identified the cause of the mishap and showed the result of the scandal. At University of Dhaka, we appreciate having this assignment. If you need any assistance in interpreting this report or if you have any query, please contact with us on the given mail address starz@yahoo.com Sincerely yours, Shahriar Azad Shashi On behalf of the group 2nd Year 2nd Semester B.B.A 16th Batch Department of Finance. Executive Summary On April 11, 2002, the U.S. Securities and Exchange Commission filed a complaint against Xerox. The complaint alleged Xerox deceived the public between 1997 and 2000 by employing several "accounting maneuvers," the most significant of which was a change in which Xerox recorded revenue from copy machine leases – recognizing a "sale" when a lease contract was signed, instead of...
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