...Lakeisha Perry September 3, 2013 Sales Management MRKT0350 Chapter 1- What they didn’t teach us in Sales Class 1. No I don’t think Rick should turn in his keys. As a salesman yes the Job could become depressing or overwhelming and also demanding, but that goes toward any job. As a Salesman’s your job can also be successful and you could achieve great thing within sales. I think Rick shouldn’t give up on his job and he should work harder to make the best out of bettering his self as a salesman and also to become successful. Rick also has to understand that a sales person is engaged in highly honorable, challenging, rewarding, and it is a professional career. Rick doesn’t have to be a salesman all his life, but he could start off working as a salesman’s and work his way up to become his own boss. 2. I think that Mr. Brown should handle the situation as he did. When you are obligated to work it is your obligation to come to work and be on time and no matter what circumstance . I don’t think Rick should say anything and if Rick doesn’t want to dedicate his self to the job anymore he could say he resigns from the job. If he chooses to stay he should say Ok and have a nice day and continue on his work day as schedules. 3. Firms could reduce the high turnover rate with New Salesman’s by being leaner on different circumstances that the salesman has to face, Make sure every worker that applies has the knowledge of the job and what is required with the job before they...
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...upstate New York. He moved on after HBS to run the personalized-pencil division of a small New York company. He saw that as an opportunity to learn about running a business while someone else “picked up the tab.” He then started a sales rep company and soon stumbled on opportunities in adult games like chess and magic. Eventually he sold his company to a needlecraft company. Bob then founded R&R to create and sell games, including the TV Guide Trivia game produced during the Trivial Pursuit craze in the 1980s. Bob described his entrepreneurial career in a video interview from his office in Boca Raton, Florida, in February 2001. Interviewer: Amy Blitz, HBS Director of Media Development for Entrepreneurial Management. The Early Years I grew up in the Bensonhurst section of Brooklyn. Both my parents worked. They taught me a strong work ethic and a strong sense of morality. They also taught me to never, ever complain about anything in life. I had a brother who was three years younger than me. We grew up in a very competitive environment. We weren’t aware that it was competitive since that was just the way things were. Sports were everything in our world. We had millions of street games in front of the house. Basketball was the big sport, because in Brooklyn we didn’t have the big playing fields, so everybody played in the schoolyards. Three-man basketball was the game all weekend long. In the winter you’d shovel the snow away and play. The deal was that you played three-man ball and if you...
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...while making employability of the graduates the main goal of education. With two thirds of all majors being in business and finance, humanities don’t seem to play a big role in higher education overall. This work makes an attempt in defense of liberal arts education to our students, and the importance of teaching the subjects like English, Literature and Philosophy independent of a student’s major concentration. Even in our age of specialized and corporatized education, these courses are of great importance. These subjects can help young people find their way in this confusing web of life weaved out of pressure, expectations, failures, problems, fears. What other fields of study can teach them about history of cultures and languages, people who made history; who made contribution to the world in art, literature and science; what young people can learn from them. But most importantly, how to raise questions about life in...
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...things could make a big change’ fRANCISCA gUAJARDO – Felipe Lecaros Part I What issue do you want to ilustrate in your story? The issue about our story Is based in our own experiences, about disloyal people that used to be in our life, but for different circumstances in our separated life, they are not part of it anymore. The main issue is about trust and how this can break really strong relationships, where based on the definition of ‘being willing to depend on the behavior of others and accept a certain vulnerability, assuming that others will not betray us’, so when that ‘other’ person betray you, you are in front of a disloyal person that you cannot rely on him or her. What concepts did you choose to ilustrate the issue you have chosen? The main concepts that we chose and the main reasons were: * Trust We used this concept because they were friends, and Nicolas didn’t have the money to started the business, so their friend trust in all the effort that he put in developed the business and they put more money or their pockets to pay the part of Nicolas. * Fear We used the term Fear, because George worked for more than 2 years to get that money and he felt fear to loss that amount of money, that he worked so hard to get it. * Intuition This concept it used because George had an intuition about that something was missing in the business plan, that was only because he didn’t know all the process that Nicolas follow, George always had been a person that...
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...ethic values. Today this 65- year- old man is not just practicing but passing on and teaching his 2,000 employees lessons of leadership modeled by others to him over his work life. He talks about how you have to work to achieve the things you want in life and that they are not just handed to you. The article tells a story about Wilson's family not being about to afford a baseball mitt for him in the fourth grade, so he went out and earned the money himself by mowing lawns. Wilson had many jobs in his early age, but it wasn't until after he graduated college where he met a man by the name of Dick Grey, who was the owner at the car dealership that Wilson started working at right out of college. Wilson stated in the article, that Grey didn't just teach leadership, but he installed leadership by his actions. During his experience with Grey he learned that actions, not title, make leaders. The author does a very good job of providing evidence and supporting the main points. By giving real life example and talking about Wilson's past experiences he catches the readers attention with describing the success that he had and how he achieved it. I like how he starts the article, by telling a story about how poor his family was by not even being about to afford him a baseball mitt. It proves that he started working for the success that he has achieve at a very young age. As far as the conclusion of the article, I think that it followed up very well because the main point...
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...A C L A S S W I T H D R U C K E R This page intentionally left blank A Class with Drucker The Lost Lessons of the World’s Greatest Management Teacher BY WILLIAM A. COHEN, PhD A M E R I C A N NEW YORK I M A N A G E M E N T I A S S O C I A T I O N I AT L A N TA I I B R U S SE L S I CHICAGO I MEXICO CITY I SAN FRANCISCO D. C. S H A N G H A I T O K Y O T O R O N T O W A S H I N G T O N, Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel: 212-903-8316. Fax: 212903-8083. E-mail: specialsls@amanet.org Website: www.amacombooks.org/go/specialsales To view all AMACOM titles go to: www.amacombooks.org This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Cohen, William A., 1937– A class with Drucker : the lost lessons of the world’s greatest management teacher by William A. Cohen. p. cm. Includes index. ISBN 978-0-8144-0919-0 1...
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...globe. Thirty years ago the world as know it didn’t exist, the globe seem much bigger as it does now. Globalization has help cultural group better define themselves by seeing similarities and differences. Foer and Appiah both used examples on how globalization though soccer and cultural identities. Globalization is define as “Process by which the experience of everyday life, marked by the diffusion of commodities and ideas, is becoming standardized around the world. Factors that have contributed to globalization include increasingly sophisticated communications and transportation technologies and services, mass migration and the movement of peoples, a level of economic activity that has outgrown national markets through industrial combinations and commercial groupings that cross national frontiers, and international agreements that reduce the cost of doing business in foreign countries.” (Merriam-Webster). The age of the internet has created an environment where people and businesses can provide services and products around the world. When I first started taking college classes the biggest shock that came was the price of textbooks. A book that provide no real value outside the current class I was in, hundred dollar book will disappear into a storage closet because of the refusal to resell for twenty dollar after the semester was done. Now with ability to contact people around the world, students are able to buy and sell books at fair sale and resale prices. Globalization has changed...
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...NOORHAYATI MOHAMAD - 033128 | Class Code: | Bachelor of Accountancy (Semester 7) | Course Details: | Course Name: | INTERNATIONAL BUSINESS | Course Code: | MTS 4013 | Lecturer's Name: | DR.MAZURI BINTI ABD GHANI | Assignment Details: Assignment 1 2 3 | | | Due Date: | 22ND NOVEMBER 2015 | Date Submitted: | 22ND NOVEMBER 2015 | PLEASE NOTE | All assignments are the responsibility of the student.Ensure you keep a copy of your assignment before submitting. | Declaration: | I declare that, to the best of my knowledge and belief, this assignment is my own work, all sources have been properly acknowledged, and the assignment contains no plagiarism. This assignment or any part thereof has not previously been submitted for assessment at this or any other University.Signature: (Representative) ……….………………………….. (Lavannya Moorthy)Date: 22ND NOVEMBER 2015 | | Table of Contents CASE STUDY 01: IKEA – THE GLOBAL RETAILER 3 Question 1: How the globalization of market benefited IKEA? 3 Question 2: How has the globalization of product benefited IKEA? 3 Question 3: What does the IKEA story teach you about the limits of treating the entire world as a single integrated global marketplace? 4 CASE STUDY 03 : DHM- Shanghai 5 Question 1: Why do you think that it is so important to cultivate guanxi and guanxiwang in China? 5 Question 2: What does the experience of DMG tell us about the way things work in China? What would likely happen to...
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...shipped late. Very late. You want to know why the schedule was missed so badly, and want an action plan to assure this problem will never reoccur. I was just one of many developers on the project. Others on the team will probably respond with apologetic platitudes. However, you'll note my resignation is attached so I feel no pressure to paper over the very real problems with politically-correct but worthless suggestions. Let me assure you, that, contrary to your strongly-stated opinion, we were not "spending half our time surfing the net for porn instead of cranking code", nor was the team composed of "laggards and slackers." Therein lies the first problem: engineering was treated with contempt and disrespect throughout the task. Each of us are college-educated, highly trained engineers with years of experience. Yet we're viewed as cogs in the system, replaceable elements whose sole mission is to...
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...Management Strategy. Attention is directed to the supply chain and operations mission confronted by varied types of business organizations. Supply Chain and Operations Management is positioned as a value-adding process that achieves time and place synchronization of demand stimulation and operations fulfillment. Emphasis will be placed on challenges related to providing logistical support for development of customer service standards, procurement, manufacturing, market-distribution and after-sales activities. The topics studied will span supply chain strategy, segmental positioning, service provider relationship development and maintenance, value-added services, forecasting and collaborative planning, order management, transportation, inventory, warehousing and materials handling, change and change management. The course will conclude with emphasis on future challenges in the supply chain arena, strategies such as time-based, asset productivity, technology and relationships. The class will combine lecture and discussion focused on critical thinking regarding assigned topics. Advanced preparation will be essential for...
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...women with a higher education named Miss Moore. In the story Miss Moore takes the children on a trip into New York city where she tries to show them how unfair our society can be, teaching the children lessons for life such as math and grammar. These lessons however are only there to lead up to the larger picture of her lesson for the day. During the trip that Miss Moore and the children took you begin to understand and get a feeling for how the narrator, Sylvia, felt about where she lived and who she was. Sylvia started out the story not understand or appreciating who Miss Moore was and what Miss Moore was doing for her and the rest of her family. She made fun of Miss Moore with her cousins because Miss Moore spoke proper and dressed differently than the other people whom lived around her. To Sylvia and even her cousins Miss Moore was a person that they disliked for reasons they didn't understand. She was different than the rest of the people in their lives. And to young children, that is reason enough for them to dislike a person. At one point in the story Sylvia made the comment “this lady moved on our block with nappy hair and proper speech and no makeup. And quite naturally we laughed at her.” (Reid 537) While out on their trip, Miss Moore hailed them a cab to take them into the city. Miss Moore handed Sylvia a five dollar bill and tells her to pay for the cab ride and to give the driver a ten percent...
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...can go without seeing a computer in use. It has simplified the hard task of everyday life and left more free time. Many people spend that free time playing video games. Video games are a good way of stress relief, a way to get away from the realities of everyday life and into a virtual world. Some will say that video games have lead to kids being more obese because they don't get outside and play. They say that video games contribute to violence, because acts in games are reenacted by individuals. Video games have also lead to addiction like those from drugs and alcohol. Games have done more to benefit society, than harm it. Video game simulations are used in many fields from the military, education, medical, and the science field. What was once just a break from tedious task on the job has now turned into a billion-dollar industry that doesn't have any signs of slowing down. Some of the negatives of gaming are now being overshadowed by the overwhelming positives. With introduction of the Nintendo Wii we now have interactive video game system that requires users to interact with the game. Gamers no longer sit back and play games but now they are required to interact with them. With games becoming a more integral part of everyday life, the real potential and benefits are now becoming realized. Games are being put into use as educational training aids, that making learning fun and seamless. They are blurring the lines between virtual and reality. With an industry with...
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...What is Operations Management? 2013 Joshua Richards POM 343 Due: 12/11/2013 Table of Contents Tale of Things to Come 1 Conceptual Model 2 Class Two: What is Operations Management / Productivity, Competitiveness & Strategy 3 Class Three: Forecasting, Aggregate Planning, MRP and ERP 4 Class Four: Product and Service Design 5 Class Five: Capacity Planning, Process Selection and Facility Layout 6 Class Six: Design of Work Systems and Learning Curves 7 Class Eight: Location Planning and Analysis 8 Class Nine: Management of Quality and Quality Control 9 Class Ten: Inventory Management 10 Class Eleven: JIT and Lean Operations 11 Class Twelve: Supply Chain Management 12 Conclusion 13 Tale of Things to Come I am going to take you on a whirlwind of wonder and learning all based around operations management. At least that is what I saw it as. Coming in to a class with no expectations, mainly because I have never heard of the topic, I was pleasantly surprised. Coming from a person who has hopes and dreams to own or at least run a successful company someday this class had a plethora of information that I will hopefully someday have the opportunity to use. I decided to break the class down week by week. The reason I chose to do this is partly because of the material and partly because of the teaching method. One thing I loved about the class is that as you go along you always continue to use the stuff you learned previously. When we were doing supply...
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...e n s e n ] EditOR’s NOtE: When the members of the class of 2010 entered business school, the economy was strong and their post-graduation ambitions could be limitless. Just a few weeks later, the economy went into a tailspin. They’ve spent the past two years recalibrating their worldview and their definition of success. The students seem highly aware of how the world has changed (as the sampling of views in this article shows). In the spring, Harvard Business School’s gradu- ating class asked HBS professor Clay Christensen to address them—but not on how to apply his principles and thinking to their post-HBS careers. The students wanted to know how to apply them to their personal lives. He shared with them a set of guidelines that have helped him find meaning in his own life. Though Christensen’s thinking comes from his deep religious faith, we believe that these are strategies anyone can use. And so we asked him to share them with the readers of HBR. 2 Harvard Business Review July–August 2010 CoPyRIgHT © 20104 HARvARd BUSIneSS SCHool PUBlISHIng CoRPoRATIon. All RIgHTS ReSeRved. foR aRtIcle RepRInts call 800-988-0886 oR 617-783-7500, oR vIsIt hbr.org Before I published The Innovator’s Dilemma, I got a call from Andrew Grove, then the chairman of Intel. He had read one of my early papers about disruptive technology, and he asked if I could talk to his direct reports and explain my research and what it implied for Intel. Excited, I flew to Silicon Valley...
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...HBR AT LARGE Most companies' orientation programs were designed to help new hires hit the ground running. Trilogy's boot camp has a bigger goal: keep the company running. No Ordinary Boot Camp by Noel M.Tichy C ORPORATE BOOT CAMPS. We've all heard about tbem. Many of us have lived through them. In my case, I've even invented a number of them. It's fair to say that, while some achieve their goals better tban others, they're ail pretty mucb the same. They APRIL 2001 typically focus on knowledge transferinforming new hires, for instance, about the company's products and markets and how to access key resources in the organization. The best ones, like those at GE and Ford, do this by having the recruits work on real business problems, where intense teamwork is required to meet tight deadlines (a technique I've described elsewhere as "compressed action learning"). I've studied tbem all. I thought I'd seen it all. But then I saw Trilogy University. It was 1998, and I was traveling around the 63 HBR AT LARGE • No Ordinary Boot Camp country, studying corporate universities as part of a benchmarking research project on action learning. Within days of my arrival, I knew Trilogy University was a breed apart ~ in fact, my definition of best practice shot out to the horizon line. I've spent hundreds of hours since then at TU, documenting its unconventional approach-and its phenomenal results. (It should be stated, by way of...
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