...in this function in my charge. The function is divided into four teams to cover 7*24 operation, one team for morning shift, one for noon shift, and two for night shift. The four team leaders report to me directly, Bruce and Roc are the two team leaders of night shift (one for D135, and the other for D246). Because of the same working flow and responsibility, the KPI setting for them is the same, and it’s very easy to compare and evaluate between them. Bruce was a trainer before he joined the company, so he is very talkative and good at motivating people, but his professional skill is so-so. On the contrary, Roc was promoted from front-line agent, attributed the success to his excellent professional skill and proactive working attitude, but he is not good at coaching and sharing. The actual team performance was very clear that Roc’s was much worse than Bruce’s, and most of the operation mistakes were made by Roc’s team. In working time, Bruce looks leisurely and often walking around, meanwhile his team members are busy doing their work. In Roc’s working shift, the situation is totally different. Roc looks so busy to handle too many tasks by himself, while his team members seem a little leisurely and even chatting with others. Also, Roc is always the first one to come and the last to leave, and many times he volunteered to drive to the company in peak season to help other team to finish the work. As Roc’s team performance was poorer and poorer, even has been a drag on the whole...
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...huge proves of the information in a group or even the mean of any non-verbal, even verbal commutations when we are having to have a good listen skills, so when will know what is going on in the workplace. . Communication is so important because when we have good commutation we can have good results when it comes to one person or even can transfer one to another., they must be able to grasp all of the information that is being told to her or his to the sender. Where there is a reader, the people much be able to inform most effective and ineffective way so they can share all of the information even any of the ideas. * The techniques that have been most effective for sharing information and ideas Coworkers can communicate effectively but sharing formulate though or even options: in addition by sharing each other thoughts which can enhance motivation. When the coworker are talking they must have a respectful and supportive members when they are working with their team members. When a team can cause communication to become effective and ineffective due to the different cultural dissimilar and having the degree in which a person have many different thought of the process. “A team that is a small group with complement skills, who work together to achieve a purpose and hold themselves accountable for it accomplishments” (2007). When there are team remember initiate the same thing and can end up with the same result as being fully effected by talking, listing, and understanding...
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...name Code+ course name Professor’s name University name City, State Date of submission Team work means ensuring that every employee in a working team understands their functions and feels valued. Teamwork entails the following; ensuring everyone gets to know their responsibilities and roles, providing constructive support and feedback, assigning tasks to people with the required skills and creating initiative and enthusiasm in a team. Employers want good teamwork skills since they want their employees to get along well with the existing workforce and have the capability to improve their productivity to the company. Excellent teamwork skills allow an employee to put aside his personal desires in order to produce good results for the company. Moreover, employers look for good team working skills because they want to enhance the competitiveness of the company. Team work also enhances effective utilization of labor, and efficiency is also achieved. It also improves productivity by making maximum use of the different skills and strengths of members of the team. Productivity is improved by assigning the order and allotment of duty to the team; thus avoiding bottlenecks in the company (outwaite 2013). Secondly, Organizations aim to achieve good team work skills since such skills are a key input required for quality improvement in any given organization. good team working improves quality and encourages product innovation (Stun & Walker 1995). Most companies’ top agenda...
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...companies and even schools have used teams or groups to balance out each others weaknesses and strengths. Returning to the workplace, it is estimated that between 70 and 82 percent of U.S. companies use the team concept, making teamwork skills one of the most commonly required skills in the work environment. There are many benefits to working in teams as most corporations are adapting to this method. Team work is even used in professional sports being a successful baseball pitcher can’t be accomplished without the help of a catcher or even an outfield team to help catch fly balls. A winning team is a team effort and cannot be accomplished by just one person. In a declining economy as we are facing now, times are tougher and harder than they have ever been and for many corporations the benefits of team work and there members participating roles are more crucial now then ever. Team work is a group or a team working together towards a common goal. The essence of teamwork is to create a product through a collective effort that exceeds the quality of any individual endeavor or the collective efforts of several individuals. Each team member has and plays an important role in working together as a team, such as setting goals, and what is expected of each team member to reach those goals, clarifying each members role, communication with each other by phone, email, and or at weekly meetings. One important role to any team is the team leader. Having a team leader who pushes everyone towards...
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...huge proves of the information in a group or even the mean of any non-verbal, even verbal commutations when we are having to have a good listen skills, so when will know what is going on in the workplace. . Communication is so important because when we have good commutation we can have good results when it comes to one person or even can transfer one to another., they must be able to grasp all of the information that is being told to her or his to the sender. Where there is a reader, the people much be able to inform most effective and ineffective way so they can share all of the information even any of the ideas. * The techniques that have been most effective for sharing information and ideas Coworkers can communicate effectively but sharing formulate though or even options: in addition by sharing each other thoughts which can enhance motivation. When the coworker are talking they must have a respectful and supportive members when they are working with their team members. When a team can cause communication to become effective and ineffective due to the different cultural dissimilar and having the degree in which a person have many different thought of the process. “A team that is a small group with complement skills, who work together to achieve a purpose and hold themselves accountable for it accomplishments” (2007). When there are team remember initiate the same thing and can end up with the same result as being fully effected by talking, listing, and understanding...
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...caring for the patients are starting to use a team approach to the delivery of care. Management is training staff to use interprofessional collaboration model for delivery of care. There are some things to consider when analyzing the interprofessional collaboration model. The teamwork model of interprofessional collaboration has benefits. The staff members, patients, and the overall healthcare organization all benefit from this model. When management is interviewing potential employee’s they are looking for desirable characteristics to add to the teamwork model. Management also uses strategies for working effectively as a team when working with and training team members. At times, there will be ethical considerations that need to be addressed. Also, how will a management team introduce interprofessional collaboration when it is not the current model being utilized currently? The benefits of interprofessional collaboration cross the lines for the staff member, patient and the health care organization. Each group has their own benefits from the teamwork. The pieces of the team bring the benefits together to create a successful teamwork model. Staff members have benefits when all put in the effort the make it a success. The benefits to the interprofessional collaboration for the staff members are effectiveness of their job, job satisfaction, and mentorship. Staff members have more effectiveness to their job when working together, they are able to complete more tasks...
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...(Individual and Team) Polarity Paper (Individual and Team) 1. Polarities and polarity management A. Before you can learn about how the polarity management model works, you must first be able to understand what polarities actually are. Polarities are issues that are continuous and you can’t solve them or avoid them. Polarities are opposites which function best when both are present to balance with each other (Johnson, 1998). It is important to remember that a polarity is different than a problem, because a problem is something you solve and a polarity is something that you address and manage (Caldwell, 2011). Since this is the case you must find a different approach to deal with polarities or else things will just end up worse than they were. When using the polarity management model properly, it will make it much easier for those in charge to manage the polarities that they are dealing with. It also works the best when you It might be a little confusing at first for someone new to use the polarity management model efficiently, but it will help out tremendously when they do figure it out and they can handle the polarities they acknowledged. The most important thing to remember though is that polarities can’t be solved or fixed; the only way to deal with them is to find the best way to manage them efficiently (Caldwell, 2011). 2. The Polarity Map A. Efficient Virtual Team Efficient Virtual Team | Non-Efficient Virtual Team Non-Efficient...
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...Teams in the 21st Cent SOC/110 November 4, 2013 Teams in the 21st Century From the time that you are a young child you begin to experience working in teams. Teams have become an important part of the 21st Century whether it be in education, athletics, or even at the workplace. In this paper I’ll discuss my experience working in teams, the advantages of being part of a team, and how having stronger team skills could really benefit you. I worked on my first team at the age of eight when I was on my first softball team. I never really knew what being part of a team meant until I played with those girls and that is an experience I have never forgotten even today. As I got older and in high school being part of a team became more common with the DECA club, Student Council, and the Dance Team. Each of these teams are all different in their own way but they each individually taught me skills that I still use to this day. Now that I am older I have realized that not everyone has the same idea or definition of what a team exactly is. As a student at the University of Phoenix working in teams is a big part of my school assignments each week. I have had some really positive experiences but there have been other times when my experiences were not so good. The one consistent problem I seem to have is getting everyone to do their part of the assignment on time or even at all which can be very frustrating at times. When I was younger it was fun to be part of a...
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...to working in a group. Working in a group can create synergy among the team members as well as increase both vision and efficiency within the group. By working together, the team can generate more of the creative solution on problems that they have. In addition, the companionship that is created by working together as a team can create a good relationship among each other. Working in a group can help us to accomplish the task in less time because more people are combine to complete the task by dividing them into parts. For examples, we have a large task that need to be done; the team members can split the task into small assignment then divided it to each of the team member. Hence, they don’t have to waste more time and brainpower to complete the task. Another advantage of working in a group is that unique skills are combined and utilized effectively. Every member team has different strength and skills. Therefore, they can combine all the skills and strength to get good results in their task. For examples, each of the members has different kind of ideas, and then they will combine it and get a good outcome in their task. Teamwork also can build up a good relationship and unity. Relationships or friendship are important to have a good communication with each of the team members. Stronger relationship will make the team members feel comfortable relying on each other. Each of the team members will also become more responsibility when doing his/her task because team members...
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...effort on the part of a group of persons acting together as a team or in the interests of a common cause or working in a team. Teamwork is often a crucial part of a business, as it is often necessary for colleagues to work well together, trying their best in any circumstance. Teamwork means that people will try to cooperate, using their individual skills and providing constructive feedback, despite any personal conflict between individuals. Teamwork can be likened to two compounds, almost essential to modern life. It’s the glue which keeps a team together, a bond which promotes strength, unity, reliability and support. Teamwork is also the oil that makes the team work. It can enable smoother movement towards targets, can prolong forward momentum, and can help teams to overcome obstacles. Teamwork has the potential to underpin so much of what is valuable in work. In fact, the benefits to be gained from teamwork synergies are essential for the effective management of resources. Teamwork matters because : MOTIVATION, You have a greater number of people working together in close proximity on the same goal. The motivation factor is going to be high especially when the team members understand each other, have a sense of healthy competition, are willing to help the others along and are big-hearted enough to take pride in each other’s successes. After all, what’s the fun in celebrating if you are going to do it alone? Regular team-bonding exercises and outings will also lead to strong friendships...
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...keen to learn and develop new skills. I am also good in making decisions in extreme situations. My desire is to get out of life everything i can, so i work hard, try to be honest, liable and efficient. I am ambitious, flexible, reliable, hard worker, team player. I am happy to work on my own as well as a member of team. I’m experienced at working in fast paced environments and always adapt quickly to new roles and challenges. I have an excellent eye for detail. Good team player and able to use own initiative to achieve company objectives. I have strong ability to pick up new skills quickly and hardworking attitude. I posses good communication skills, work well under pressure and have a good sense of humour. I can easily adapt and able to deal with different tasks on a daily basis. I am well-organised, self-motivated and responsible person, with good eye for details. I am able to work in a high pressurised environment while staying calm and confident at any situation. I am friendly, approachable and motivated individual. An enthusiastic and highly motivated individual works well in a team and on own initiative and able to demonstrate the dedication and commitment required to achieve objectives and meet deadlines. Enjoys being part of, as well as leading, a successful and productive team and thrives in highly pressurised and challenging working environments. I am easy communicating, enjoy working in team and have good communication skills. I am registered self-employed...
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...Understanding Leadership Introduction I work in a team of ten people in the Payroll Department of Powys County Council. The structure of this team comprises of one senior payroll officer, one team leader, three payroll officers, three payroll assistants and two control officers. I have been employed as a payroll officer since 2007 and our main aim is to pay people accurately and on time. Understanding Leadership Styles – Describe the factors that will influence the choice of leadership styles or behaviours in workplace situations. There are several different factors that can influence the style of leadership I employ within my team. In deciding what style of leadership is appropriate for my particular team it is vital that I understand not only how my team is capable of performing but also the dynamics and personalities of the individuals making up the team. A typical factor within my team is the level of skills required to perform the job at the best of their ability. Currently we have two individuals who are new to the team and this can influence the style of leadership used in training them on how best to perform their role at the best of their ability. I also recognise that we have a very stable working and organisational environment which means that there isn’t much process change within a given time period to produce our end goal. When approaching individuals, I would need to adjust my leadership style appropriately as no one individual is the...
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...effective teamwork can produce incredible results. However, working successfully as a team is not as easy as it may seem. Effective teamwork certainly does not just happen automatically; it takes a great deal of hard work and compromise. There are a number of factors that must be in place to cohere together as a team and work seamlessly. • Good leadership: Effective leadership is one of the most important components of good teamwork. The team’s leader should possess the skills to create and maintain a positive working environment and motivate and inspire the team members to take a positive approach to work and be highly committed. An effective team leader will promote a high level of morale and make them feel supported and valued. • Clear communication: Communication is a vital factor of all interpersonal interaction and especially that of a team. Team members must be able to articulate their feelings, express plans and goals, share ideas and see each other’s viewpoints. • Establishing roles: It is absolutely necessary for team members to understand what their role on the team is, what he/she is responsible for. The team leader can enable this by defining the purpose in a clear-cut manner in the beginning of the formation of the team. • Conflict Resolution: Conflicts will arise no matter how well a team functions together. The best way to counter conflict is to have structured methods of conflict resolution. Team members should be able to voice their concerns without...
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...multi-disciplinary and multi-agency mental health teams October 2005 The Standards and Ethics Committee, working with the Department of Health and the Royal College of Psychiatrists has prepared the advice below to explain how Good medical practice and our explanatory guidance on Delegation and referral applies to consultant psychiatrists working in multi-agency teams. Accountability in multi-disciplinary and multi-agency mental health teams Consultants' roles and responsibilities are developing and changing. They vary according both to the specialty and the type of healthcare environment in which they are provided. Changing working practices, such as multi-disciplinary and multi-agency team work, and changes in the range of skills and competencies of other healthcare practitioners, present a number of opportunities as well as challenges in providing safe and effective care. Many of the issues are best resolved by clarity between consultants and their employing organisation about appropriate roles and responsibilities. Consultants should raise with their employing bodies any issues where ambiguity or uncertainty about responsibilities may arise. Consultants also need to be clear about the expectations of the GMC. All doctors are accountable to the GMC for their conduct and the decisions they take. Good medical practice (2013) sets out the principles which should underpin their professional work and against which their conduct may be judged. Good medical practice does not try to address...
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...Unit 3 – Project GB500: Business Perspectives Polarity Paper (Individual and Team) 1. Polarities and polarity management A. Before you can learn about how the polarity management model works, you must first be able to understand what polarities actually are. Polarities are issues that are continuous and you can’t solve them or avoid them. Polarities are opposites which function best when both are present to balance with each other (Johnson, 1998). It is important to remember that a polarity is different than a problem, because a problem is something you solve and a polarity is something that you address and manage (Caldwell, 2011). Since this is the case you must find a different approach to deal with polarities or else things will just end up worse than they were. When using the polarity management model properly, it will make it much easier for those in charge to manage the polarities that they are dealing with. It also works the best when you It might be a little confusing at first for someone new to use the polarity management model efficiently, but it will help out tremendously when they do figure it out and they can handle the polarities they acknowledged. The most important thing to remember though is that polarities can’t be solved or fixed; the only way to deal with them is to find the best way to manage them efficiently (Caldwell, 2011). 2. The Polarity Map A. B. Above is the polarity map I created and as you can see the...
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