...Working with Teams HCA 230 March 16, 2014 Linda Jones Working with Teams Inaccurate coding and patient information are slowing down production and delaying payments to the doctor. This team plan report will explain how a new process will be implemented. As director of the billing department, I created a process to help solve problems on this issue. A team will be assembled to solve problems due to the fact that the current process is not working and losing productivity. We need to find where the error is and recoup the loss revenue; this will be our goal. The front office personnel that checks in a patient upon arrival is the first person to question. Once the insurance card and demographic page are obtained, that information needs to be compared to the information on file to ensure that it is accurate, and up to date, this is an important step. At every visit take a copy of the insurance card. This does not change even if the patient was just in a few weeks ago, this is to establish a quality routine. Now the front office needs to check with the insurance carrier to see if a referral is needed. Not all insurance carriers require a referral for a family practice; however some have advantages when they use a doctor in the network. The medical assistant will ask the patient the reason for the visit when they are in the examining room. The medical assistant is to write down the information...
Words: 1116 - Pages: 5
...Working with Teams HCA / 230 March 25, 2012 Nakia Best Option 1: Team Plan Report (700-1,050 words) Employees from the billing department are not receiving the accurate codes and information needed for data entry, slowing production and payment for the doctor. As head of the billing department, you have been delegated to lead a problem-solving team to resolve this issue. 1. Answer the following questions: What combination of communication skills do you need on your team? Why? * * The combination of communication skill necessary for my team would be those who have experience in medical billing and coding, individuals that work well collaborating with others, those who enjoy the challenge of developing and implementing new strategies, those who are able to communicate effectively without insulting others on the team, individuals who are able to make decisions, multi-task, and are able to motivate other team members. All of the attributes described above are vital so that my team can produce results in as efficient of a manner as possible. * How will you organize and structure your team? * I will recruit approximately 5-7 members who have diversity, both personally and professionally, with a mix of men and women, and have different racial, ethnic and cultural backgrounds. By having an odd number I will eliminate the possibility of tie votes. This number will also assure a fair representation of varied points of view and reduce the manageability...
Words: 1449 - Pages: 6
...Working with Teams HCA/230 Pamela Abram Heather Dupuis July 8, 2012 Introduction This team has been put together to try and resolve a problem that has been occurring and affecting our billing department’s ability to submit medical claims in a timely manner and the doctor’s receiving payment. The billing department has informed me that they are not receiving the correct and necessary information for them to submit clean claims to the insurance companies. Our job as a team is to come up with a solution that will ensure the billing department gets all information they need to submit claims. I have chosen you five individuals because you all possess the knowledge of the company workings since you all have been working for this company a long time. As stated by Mickan & Rodger (2005, p.359), “team members are required to be socially competent and willing to share information, negotiate decisions, and solve problems.” You show accountability in your work, trustworthiness, respect toward your co-workers and superiors, enthusiasm in your job, and have shown a willingness to resolve conflicts when they arise. Now let us look at what our team needs to possess and how we will organize this team, your roles or functions, and the necessary problem-solving skills needed in order to resolve the billing department’s problem. Communication Skills There are certain communications skills that we need to have in order to make this team effort successful...
Words: 1349 - Pages: 6
...What works? What is a team is a group of individuals with a common goal or purpose there are there are many dynamics when it comes there are many dynamics when it comes to working effectively as a team. When working as a team the best thing that works is communication, performance, reliability, constructively, having these item listed as a team that works. What doesn't? When a team doesn’t work usually all or some of the items listed above. That’s why it it very important to follow that guidance that are places on your team until completion. What do you do when a communication breakdown occurs within a team? There are several things that you can do when a communication breakdown occurs within a team. Breakdown often happens when someone has false assumptions about what someone is or is not supporting a team. So confirming that everyone is on the same page is on way to clear up any misunderstand standings within a team. Write a communication plan for your group that includes ways to prevent communication breakdowns, and ways to fix communication breakdowns when they occur. Fortunately there are numerous things that can do to prevent breakdowns ways to fix communication breakdowns when they occur. One thing that you can do Be sure to include examples of teams where communication breakdowns occurred, identify where, when and how the breakdown happened, and why. List possible ways the communication breakdown could have been prevented or fixed...
Words: 609 - Pages: 3
...RAYA KORUDOVA TEAM WORKING Team-working is a contemporary form of achieving goals used in all kinds of contexts. “Work teams are groups of people embedded in organizations, performing tasks that contribute to achieving the organization’s goals. They have the necessary authority, autonomy and resources to achieve these objectives.” (West, 2012) However, the term “team” is easily mistaken with the term “group”. A group differentiates from a team by its larger size, necessity of a leader, style and spirit. (Mullins, 2008) There are various reasons why people choose to work in teams. First of all, the hierarchical structure that slows the process of working can be avoided as the individual is no longer the decision maker but the team is taking that role and speeds the process. (West, 2012) Secondly, the team allows the participants to learn from each other. (West, 2012) Some members might have different age, experience or backgrounds and thus incorporating unusual, fresh ideas and knowledge. Another advantage of working in teams is the opportunity to improve the employees’ motivation and commitment. (Mullins, 2008) Being a part of something, having the feeling that you belong somewhere brings a sense of responsibility and commitment in one’s mind. The more committed the employee feels, the more motivated and hardworking he becomes. On the other hand working in teams can have sometimes negative aspects. Firstly, not all the members might be equally active. (Joseph, 2012)There...
Words: 1056 - Pages: 5
...people with the right communication ability, are with me. I would need a combination of assertive and aggressive communication ability on the team, in a bid to tackle the entire problem fair and square. The assertive communication style of person will be very useful in this problem solving agenda in a way that he will allow you and others to share information openly, truthfully without victimization of segregation. Trust will be built, needs will be met, and then problems will be solved. I will also look for people with aggressive communication style to fill in the committee because that style of communication will help us to achieve the result of getting people to co-operate with us. Most people would prefer to avoid confrontation with people who are aggressive. This reaction of people toward aggressive people will enable us achieve the aim of getting to find the facts that will lead to problem solutions. Every team will have to be organized to perform optimally. This organization will bring about clearer focus and purpose for us to achieve our goal. It starts by recruiting members. Members are recruited voluntarily which will ensure that they give their best there will flexibility of ideas. People can be allowed to express their views and have a larger pool of experienced people to choose from rather than those compelled to join the team. The willingness to work will help the committee...
Words: 1040 - Pages: 5
...Activity 3.1 Working in a good team can be very encouraging and rewarding; within a good performing team you will see that each member has clear roles and responsibilities in order to accomplish results. They can come together for a short or longer period of time with specific roles and objectives to achieve their goal. In a good working group/team each member comes together to achieve a particular task, they support each other, make decisions and take action. When assembling a team it’s good practice to bring together individuals with different viewpoints, different backgrounds, from different departments with different skills, competencies and knowledge to get the task completed especially if you are working on a specific project. Belbin...
Words: 1070 - Pages: 5
...Work is better completed by teams rather than by individuals. Many people have conflicting arguments either for or against the above statement. Some argue that more work can be completed by teams and some argue that individuals can complete more work. I, however, am going to argue that more work can be completed by an individual if the circumstances are right. Doing individual work allows one to have more freedom about doing certain things. All kinds of elements come in to play here. We have the time factor first off. If an individual is very pressed for time, as most are when working for an organization, projects can be done a day in advance. Although I wouldn’t recommend this, it most certainly happens day to day among individuals. With a group or team, deadlines must be met in order to collaborate with the group, adding more pressure upon a certain individual. For instance, I’m going to relate this to school, more precisely this semester. I have a “group” project coming up in roughly two weeks. With so many other tasks going on, due before this time I might add, I don’t have time to dedicate all of my focus on this project just yet. This doesn’t concern my group members. There is no communication amongst this group, and they tell me they want the power point slides in less than a week! Doing this adds all sorts of pressure to me. And let me add one more note. I didn’t have a say in when this power point was due. Saying this brings up another important point I believe is...
Words: 598 - Pages: 3
...“Working in Teams” Video Analysis Name University: <Course> <XX/XX/XXXX> “Working in Teams” Video Analysis Effective Team or Not The three characteristics of effective team work The first characteristic of effective teams is that the team members should agree to come up with a goal and make some actions to achieve the goal. This characteristic is evident in forming storming and norming stages of team development. When team member come together, know each other and understand each other’s efforts for team work. They set up a common goal and all agree to pay their efforts on it. This like an agreement that make members willing to be satisfied with the common purpose and willing to take action to get the goal. The second characteristic is mutual accountable. Each member of the team should be accountable to their performance for meeting their goal and their attitude to each other. They are responsible to be honest and work-hard in their team. The third characteristic is a team culture about trust and cooperation. The members of the team may have different culture, different habit, and different thoughts. These people come up with a team so that they need to be an organization and they need to know how to cooperate with others. Within a team, diversity ideas and opinions are great, that means the team work will be more perfect. But also each member should know how to respect other people and how express themselves in more efficient ways. These two characteristic...
Words: 829 - Pages: 4
...Working in Groups and Teams 2015 Working in Groups and Teams Upon completing the self-assessment “Evaluate Team Members Effectiveness”, the results were as I expected and allow me to see where improvement of my team member effectiveness is needed. Though I am not bragging, I do have many strengths when it comes to working in a team, however, those strengths have been developed over many years of working in a team environment, and there are a few places that need improvement still. Although” social loafing” is not something I believe I have ever been guilty of, though that could be my perception of my actions, but I have always been one to push to meet the goals set in front of the team. This also allows us to put our best foot forward so to speak and allows us to work effectively in team environments, either on the job or in class. Team development in the work environment can give clear advantages to workers, especially if they are effective team members. Self-Assessment The completing of the “Evaluate Team Members Effectiveness” self-assessment yielded results that were not surprising to me. It is important to me to contribute as much as possible to my teams’ efforts to complete a job or assignment. In order to do this there has to be quality interaction with my teammates and that interaction must be quality interaction to help with the assignment and keep us on track. Seeing the results of the self-assessment did make me realize that I need to trust my teams’ abilities...
Words: 1095 - Pages: 5
...Working with Teams Working with Teams Team Plan Report Introduction: This team, which has been put together to try and resolve a problem that has been occurring and affecting our billing department’s ability to submit medical claims in a timely manner and the doctor is receiving payment. The billing department has informed me that they are not receiving the correct and necessary information for them to submit clean claims to the insurance companies. Our job as a team is to come up with a solution that will ensure the billing department gets all information they need to submit claims accurately and in a timely manner. I have chosen you five individuals because you all possess the knowledge of the company workings since you all have been working for this company a long time. As stated by Mickan & Rodger (2005), “team members are required to be socially competent and willing to share information, negotiate decisions, and solve problems” (p. 359). You show accountability in your work, trustworthiness, respect toward your co-workers and superiors, enthusiasm in your job, and have shown a willingness to resolve conflicts when they arise. Now let us look at what our team needs to possess and how we will organize this team, your roles or functions, and the necessary problem-solving skills needed in order to resolve the billing department’s problem. Communication Skills: There are certain communications skills that we need to have in order to make this team...
Words: 1283 - Pages: 6
...statement ‘people working in teams always achieve their goals more efficiently and effectively than people working alone’. By relating academic research and the author’s personal observations to the theories of team development, team design, team effectiveness and motivation, this report will identify and analyse key factors that impact on team performance both positively and negatively to assist in drawing a conclusion as to the validity of the above statement. 1.2 Relevance With every day that goes by the world edges closer to a globalized economy; as the furious advancement of technology continues with unyielding pace, organisations are expanding at a rate that is phenomenal. These organisations have started to reach for every source of information from newspapers to academic journals, from discoveries to breakthroughs to find a way to feed their growing expansion even faster. And with that has come the subject of teams. Numerous articles have been published about the benefits of teams. Peters & Waterman, (1982) as cited in Castka et al.,(2001) refer to teamwork as a critical factor in the most successful of companies. Another author, Colenso, (2000) as cited in Castka et al., (2001), suggests that if teams are used effectively it can result in significant improvements to productivity, creativity and employee satisfaction. The results of this research allow readers to gain some insight into the critical issues that affect team performance. 2.0 Teams 2.1 Definition ...
Words: 2192 - Pages: 9
...Many projects in a workplace may be too large for one individual to handle, or complete to a high standard against the time frame targeted. Organisations employ teams into their structure to distribute tasks to all members to ensure achievable workload. Teams are a group of people with a variety of skills who all work together to serve a focused purpose but need varied inputs to achieve overall tasks. Further defined, “a team is a small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they are mutually accountable” (SMITH,J. 1993. Teams and leadership (8th November 2011). An organization benefits from this array of minds, skills, views, tactical approaches and problem solving from a team oppose to one individual carrying out the task. A team helps productivity of the tasks completion and improves time taken to complete task aims because individuals have manageable workload. A team caries out tasks that contribute to the organisation overall purpose and aims, therefor leadership is needed to be implemented in order for the teams direction and output to be accurate towards the organisation, of standard and completed in time frame needed. “ Leadership is the art to influencing and directing people in such a way that will win their obedience, confidence, respect and loyal cooperation in achieving common objectives” JOHNSON, M. 2003 Business Dictionary (8th November 2011). Leadership is carried out by a leader...
Words: 2563 - Pages: 11
...“Describe three ways in which teamwork can be of benefit to organizations (give examples) and give two benefits that individuals might gain from working in teams” Cohen and Bailey (1997:241) defined team work as: - “ A team is a collection of individuals who are independent in their tasks, who share responsibility for outcomes, who see themselves and who are seen by others as an intact social entity embedded in one or more larger systems” (cited in King and Lawley 2013). Teamwork is a vital part of running an organization, which is why most of the companies encourage employees to attend team building trainings. The collaborative work is considered to be beneficial for both organizations and individuals, who participate. Firstly, companies benefit from a larger generation of innovative ideas by encouraging collaboration working between employees. Stella Cotrell (2013) identifies that by encouraging people to work together, the group will benefit from different points of view that build up from dissimilar experiences and backgrounds. Steve Jobs and Steve Wozniak are one of the most wellknown examples of successful teamwork, where “the childlike inventor and the mercurial, product-crazy shark”(Strauss 2012) got together and built a revolutionary tech company, which is considered to be leading company amongst direct customer related businesses. Moreover, it is believed that encouragement of teamwork reduces labor turnover and at the end improved retention. Vroom...
Words: 1115 - Pages: 5
...The Five Stages of Project Team Development May 8, 2010 | Author: PM Hut | Filed under: Team Building The Five Stages of Project Team Development By Gina Abudi Every team goes through the five stages of team development. First, some background on team development. The first four stages of team growth were first developed by Bruce Wayne Tuckman and published in 1965. His theory, called “Tuckman’s Stages” was based on research he conducted on team dynamics. He believed (as is a common belief today) that these stages are inevitable in order for a team to grow to the point where they are functioning effectively together and delivering high quality results. In 1977, Tuckman, jointly with Mary Ann Jensen, added a fifth stage to the 4 stages: “Adjourning.” The adjourning stage is when the team is completing the current project. They will be joining other teams and moving on to other work in the near future. For a high performing team, the end of a project brings on feelings of sadness as the team members have effectively become as one and now are going their separate ways. The five stages: • Stage 1: Forming • Stage 2: Storming • Stage 3: Norming • Stage 4: Performing • Stage 5: Adjourning This article provides background on each stage and an example of a team going through all five stages. Stage 1: Forming The “forming” stage takes place when the team first meets each other. In this first meeting, team members are introduced to each. They share information about their backgrounds...
Words: 3491 - Pages: 14
