...emergency disasters efficiently but also uses donations to rebuild hospitals, educational centers and places of refuge (for food, medicine and shelter), making them more structurally stronger allowing them to withstand damage and inevitably fulfill the purpose of construction. Our Mission Human Help Worldwide Mission Statement: “Our aim is to eliminate poverty with the support of the public, not only tackling the vital crisis but maintaining communities which are being rebuilt from the effects of disasters. We aim to do this by always aiming high to excel in our mission”. Our Aims • Our aim is to create an awareness of support needed in areas which are being rebuilt from disasters. • Our aim is to give the people in need the advice, tools & continuous support they need to start a new life. • We aim to fulfill the needs of those suffering by providing clean water, food & clothing, which will allow them to survive. • We will build hospitals, schools & community centers allowing these people to become educated, healthy and succeed in life. We will gain sponsorships for families, orphans & students helping them to succeed Human Help Worldwide Limited (HHW) is a UK-based charity providing international relief to The victims of poverty, which may have been caused by natural disasters and humanitarian crisis. We strive to do this by organizing projects and programmers with the general public designed to benefit generations in creating...
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...MarketLine Industry Profile Hotels & Motels in the United States October 2012 Reference Code: 0072-0520 Publication Date: October 2012 WWW.MARKETLINE.COM MARKETLINE. THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED United States - Hotels & Motels © MARKETLINE THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED 0072 - 0520 - 2011 Page | 1 EXECUTIVE SUMMARY Market value The United States hotels & motels industry grew by 7.7% in 2011 to reach a value of $137.5 billion. Market value forecast In 2016, the United States hotels & motels industry is forecast to have a value of $179.5 billion, an increase of 30.6% since 2011. Market volume The United States hotels & motels industry grew by 2.4% in 2011 to reach a volume of 52,214 hotels & motels. Market volume forecast In 2016, the United States hotels & motels industry is forecast to have a volume of 56,484 hotels & motels, an increase of 8.2% since 2011. Category segmentation Leisure is the largest segment of the hotels & motels industry in the United States, accounting for 71.1% of the industry's total value. Geography segmentation The United States accounts for 27% of the global hotels & motels industry value. Market rivalry The hotels and motels industry is dominated by large international players, who compete intensely for a share of the market. United States - Hotels & Motels © MARKETLINE THIS PROFILE IS A LICENSED PRODUCT AND IS NOT TO BE PHOTOCOPIED ...
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...Overview: The Success of Embassy Suites 'The Circle of Leadership' By Darci Riesenhuber, Director of Brand Culture & Internal Communications, Embassy Suites Hotels Retaining high quality leadership is critical to the success of any business, particularly hospitality. It is surprisingly difficult, even today, to find quality front-line staff, but even worse to lose them. The best way to attract and retain quality staff at the bottom, however, is by developing great leadership at the top. The General Manager is the lynchpin to a healthy culture at any given property. They set the tone and influence the quality of life for everyone else at the hotel. The Circle of Leadership (CoL) is Embassy Suites’ way of recognizing and investing in our top talent. It is about taking our best, most effective and successful leaders and making them even better. Why? Because we believe that if we do not pay attention, we will lose those who are most valuable. By focusing on our top performers, we raise the bar, and ultimately the performance, of our entire brand. This article provides insight into our leadership development program that both gives and gets back from our best and our brightest. In 2008, the Embassy Suites brand partnered with The Bixler Consulting Group, an Atlanta-based leadership development and executive coaching firm, to design and facilitate a program that specifically meets the unique needs of Embassy Suites GMs. The Circle of Leadership™ is the result of this collaboration...
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...Building Internal and External Hospitality LaKeisha Sanderlin Keller Graduate School of Management Abstract I will be evaluating the guest services department at the Hilton Garden Inn in Charlotte, NC. The hotel is part of a much larger Hilton family that is quite successful, but this particular property is suffering from lower guest satisfaction scores, several recent management changes and the resulting low employee morale. The new guest services manager expects that once the new management both in guest services and the hotel overall gets settled, the low morale and slipping guest satisfaction scores can be assuaged by using specialized customer service training. This analysis will follow the progress of the Guest Services Team and offer a possible training solution to address the current issues. Building Internal and External Hospitality The Hilton Garden Inn North is located in Northern Charlotte, North Carolina. The property has in its favor a particularly prime location that is in close proximity to the two major highways that pass through Charlotte: I-85 and I-77. The hotel is just blocks away from the Northlake Mall which boasts several upscale anchor stores and eateries. Charlotte is a bustling banking metropolis, home to a major league football, and basketball team, a major NASCAR race and host of other tourist attractions and thriving businesses. Therefore, any organization offering quality, affordable, and accessible hotel accommodations has the potential...
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...HILTON WORLDWIDE Hilton Worldwide (Hilton) is a leading global hospitality company which was established in the year 1919 by its founder Conrad Hilton. Since then the company has expanded geographically, produced original hotel and travel concepts, and developed innovative technologies to enhance the guest experience. Their 93-year history as pioneers in the industry makes them the number one venue for travelers, developers, partners, and team members alike. The company was until recently known as Hilton Hotels Corporation. The new Hilton Worldwide is now owned by the private equity firm "The Blackstone Group". The name Hilton Worldwide signifies the company’s global breadth and reach. Hilton Worldwide retains a chain of hotels from luxurious full-service hotels and resorts to extended stay suites and mid-priced hotels. This means that Hilton Worldwide is mainly focused on the lodging sector. One of the world's largest hoteliers is operated by Hilton. This includes a lodging empire of over 3,900 hotels and resorts in almost 91 countries. The company provides services that include lodging rooms, health and fitness facilities, and meeting facilities, dining options, swimming pools, exercise facilities, laundry facilities and spa treatments. Hilton operates and maintains a trusted portfolio of brands such as, Waldorf Astoria, Conrad, Doubletree, Embassy Suites, Hilton Garden Inn, Hampton Inn & Suites, and Homewood Suites etc. Additionally, the company also operates...
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...Wat Lai Ying, Lillian (1155033913) Date: 9/11/2012 HTMG 1091 - A Distinguished Speaker Series: Nov 2, 2012 Speaker: Mr. Thomas Hoeborn, GM, Conrad Hong Kong Having spent around 27 years with Hilton Worldwide in various positions such as Area Food & Beverage Director, Hotel Manager, General Manager, and Regional General Manager, Mr. Thomas Hoeborn is experienced in the hotelier industry. Being appointed as Conrad Hong Kong's new General Manager in 2012, Mr. Hoeborn is responsible for hotel operations, including development of the team and the hotel, identifying and implementing business objectives and goals, and delivering unparallel services to guests that are consistent with the Conrad Brand. To begin with, what I have learnt is that people is always the key when it comes to the hotel industry - from leaders, associates to guests. In fact, they are all interacting with each other to provide great hotel services. I was deeply impressed by the practice of a human-based management in the hotel. Mr. Hoeborn has emphasized a few times that how he sees management is all about having the right people, right attitude, right skills and right motivation. At a managerial position, a leader should ensure every associate in the entire team understands and works out the company's culture - to respect, interact and trust each other. A leaders should also be able to engage his fellow associates by visible management - to recognize one's hard work...
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...providing accommodation, food and drink through voluntary exchange, and highlighted that the issue of human exchange is a hart of the hospitality concept. Barrows and Powers (2009) have pointed out that hospitality industry includes hotels and restaurants and other kinds of institutions that offer shelter or food or both of them to people away from their homes. Research conducted by Hayes and Ninemeier (2009) have stated that hospitality industry has often been described as a people business. Hospitality industry is UK’S fifth largest employer and plays vital role in UK industry, employing more than 2.4 million people. Hilton Hotels Corporation is the leading global hospitality company with more than 3,000 hotels in over 74 countries (Hilton Worldwide; 2012). Understanding group behaviour in an organisational environment is a challenge and great managerial tasks. A leading author, Mullins (2007) has pointed out that organisational behaviour is concerned with study of the behaviour of the people within organisation. In his research Singh (2007) argued that organisational behaviour is a way of thinking and it is directly concerned with understanding, prediction, and control of human behaviour and application of knowledge in the organisation. Following, Fox (2006) has stated that organisational behaviour refers to people behaviour in the groups within the working environment and the behaviour at the organisational system level. The organisational behaviour is important for standpoint...
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...company Owns, manages and develops hotels, resorts and timeshare properties, and lodging properties Acquired by The Blackstone Group on 24th October 2007 It is now the subsidiary of The Blackstone Group, an American private equity firm Well known for its award-winning customer loyalty program, Hilton HHonors The company’s brand portfolio are segmented into four categories; luxury, full service, focused service, lifestyle and vacation ownership General Business Environment ENVIRONMENTAL • Hilton incurs costs in order to comply with requirements and potential liabilities under various local and foreign environmental laws and regulations; For example, laws on storage and disposal of hazardous substances (Hilton Worldwide, 2013). • Hilton managed to be the first hotel to be awarded the Carbon Trust Standard for reducing its carbon footprint (Murray, 2009). POLITICAL • The threat of terrorism in the UK is increasing this is indicated with the current threat level being severe (MI5, 2014). This is most likely going to reduce the numbers of visitors to the UK impacting Hilton customers base negatively. For example hotels are easy targets for terrorism and the recent terror act that occurred in Paris has indicated this (Claire Duffin In Paris,Jay Akbar For Mailonline. 2015) GENERAL ENVIRONMENT! LEGAL • UK government has made changes for the visa...
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...A++PAPER;http://www.homeworkproviders.com/shop/acc-560-week-3-assignment-1/ ACC 560 WEEK 3 ASSIGNMENT 1 ACC 560 WeeK 3 Assignment 1, Hilton Worldwide Management Services Hilton Worldwide Management Services is the brains and brawn behind the Hilton brand. The Hilton brand consists of hotel chains across the Americas like Hilton, Hampton, Embassy Suites, Waldorf and more. This management services group has a portfolio of over 340 properties in the Americas with nearly 69,000 team members. Hilton worldwide. (n.d.) The support functionof this group is fairly extensive. They have legal services, supply management, HR & Training, finance, technology, architecture and construction, owner relations and communications. The last note on the company is they created a specialist global ecommerce force to manage the online presence of their partners. Hilton worldwide. (n.d.) Discuss how a time driven ABC cost system can be implemented in thecompany you researched and the benefits that the use will yield to the business performance First, this service company uses a hub and spoke concept so they are always in the right place to assist their partners.This tells me that HMS has already looked at TDABC and understands that moving services closer to their partners saves time and money. Even with this concept in place, there is always room for improvement, and this is how HMS can design TDABC to improve their services. After you have buy-in from management, the...
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...rP os t 9-809-029 JULY 23, 2008 LYNDA M. APPLEGATE GABRIELE PICCOLI CHEKITAN DEV op yo Hilton Hotels: Brand Differentiation through Customer Relationship Management In early 2008, Hilton Hotels Corporation was poised for tremendous global growth—with an aggressive goal of opening 1,000 hotels in North America in five years and 1,000 hotels in the rest of the world in ten years. The company had just been taken private by the Blackstone Group1 for a reported $26 billion, a 32% premium over the $32.05 share price the day prior to the announcement. The takeover announcement by Blackstone clearly framed the road ahead: “Blackstone intends to invest in the Hilton properties and brands globally to enhance and grow the business for the benefit of owners, franchisees, and customers... This transaction is about building the premier global hospitality business.” tC But growth would not be easy in the highly competitive global lodging business. Challenges in this market historically included access to capital, high levels of employee turnover, and difficulty achieving standardization typical of service delivery operations. Improving service delivery and consistency across the family of Hilton brands had been the major focus of the Customers Really Matter (CRM) strategy that the firm launched in 2002. With five years invested in CRM, the Blackstone acquisition provided the opportunity to evaluate the results to date and to devise an action plan going...
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...Marriott International Vs Hilton Worldwide As an employee of Marriott International, this assignment gives us the opportunity, to compare the company I work for to our competitor Hilton Worldwide. Both companies are the largest ever in the hospitality industry around the world, and both are growing faster than ever. Company’s history The Marriott was founded in 1927. All began with an A&W root beer stand a family owned business in Washington, D.C. Founder J.Willard and his wife Alice, got their young business by quenching people’s thirst during Washington DC‘s hot, muggy summers. Then The Marriotts add hot food items to their menu and the name “Hot Shoppes was born (International, 2014). Today, with his headquarter based in Bethesda, Md., Marriott operates more than 4,087 properties in over 80 countries and territories around the world, over 697,000 rooms under 16 brands including Courtyard, Renaissance and Ritz-Carlton; more than 800 new Marriott-operated properties are in the works worldwide. Founded by J. Willard Marriott, the company is now led by President and Chief Executive Officer Arne Sorenson and J. Willard Marriott's son, J. W. Marriott, Jr. is the Executive Chairman. 19 1111119 Hilton International began around 1919, when Conrad Hilton bought The Mobley, a hotel in Cisco, Texas. Mr. Hilton had greater ambitions, over the next few years; he added other Texas hotels in his assets. In 1943, with the purchase of the Roosevelt and Plaza hotels in New York City...
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...TRAVELODGE………………………………………………………………… 5 History……………………………………………………………………………………6 Organizational Survey……………………………………………………………………7 Observation………………………………………………………………………………9 Reference………………………………………………………………………………..10 Wyndham Worldwide is one of the world's leading diversified providers of travel-related products and services for businesses and individual consumers, with leading brands in lodging franchising, vacation ownership, vacation rentals and vacation exchange. Wyndham has more than 160 vacation ownerships resorts. Over 95,000 vacation rental properties. There are more than 7,200 hotels in six continents under operations with the brand. Mission: We will be the global leader in travel accommodations welcoming our guests to iconic brands and vacation destinations through our signature Count On Me! Service. Count On Me! 1. To be RESPONSIVE to your needs. 2. To be RESPECTFUL in every way. 3. To deliver a GREAT Experience. Our Culture: Wyndham Worldwide strives to become the widely-recognized service leader in the hospitality industry. We have a service-oriented culture in which each associate strives to be responsive, be respectful and deliver great experiences to our customers, guests, partners and communities as well as to each other. Wyndham Worldwide Core Values: Act with integrity in all that we do: Without integrity, the foundations of business and life crumble. ...
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...ASIA PACIFIC INSTITUTE OF INFORMATION TECHNOLOGY APIIT Diploma Part I Individual Assignment Organizational and Social Environment Hilton hotel Prepared By Raize Hassam(CB004338) Module Code & Title Cohort FF1221 Date of Submission 15/09/2011 Instructor Ms. Sankapali Gunawardena Word Count 2000 Acknowledgement The authors would like to first of all thank her managing business lecturers Mrs.Shumara and Ms. Sankapali Gunawardena for all the support and guide he gave her to finish this assignment successfully. The authors would also like to thank her parents and friends for all their commitments and encouragement. Last but not the least the authors would like to thank the administration for all the facilities they have provided which made it easy to complete this assignment on time. Abstract As assigned by the lecturers Ms.Shurmara Fernando and Ms.Sankapali Gunawardena for the module Organizational and Social Environment, the authors were required to investigate research and observe an area of Internal and External Business Environment in any local business organization. Therefore the authors selected “Colombo Hilton Hotel” to do their research according...
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...Contents * History of Blackwater company * Management * Issue * Action * End of organization History Blackwater USA and Blackwater Worldwide – is a private military company founded in 1997 by Erik Prince and Al Clark, Blackwater Worldwide says it has trained tens of thousands of security personnel to work in hot spots around the world. The company, now called Xe Services, was once the United States’ go-to contractor in Iraq and Afghanistan. It has been under intense scrutiny since 2007, when Blackwater guards were accused of killing 17 civilians in Nisour Square in Baghdad. The company and its executives and personnel have faced civil lawsuits, criminal charges and Congressional investigations surrounding accusations of murder and bribery. In April 2010, federal prosecutors announced weapons charges against five former senior Blackwater executives, including its former president, Erik D. Prince. Nearly four years after the federal government began a string of investigations and criminal prosecutions against company personnel, some of the cases have fallen apart, burdened by legal obstacles including the difficulties of obtaining evidence in war zones, of gaining proper jurisdiction for prosecutions in American civilian courts, and of overcoming...
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...is affiliated with the Wyndham Hotel Group, one of the largest hospitality groups in the world with businesses across six continents. As such, Ramada has been around for more than 50 years and has nearly 900 hotels in about 50 countries across the world. Although the owners and franchisees have lot of flexibility in the way they run their daily operations, they have to follow certain policies that distinguish the Ramada Brand (like free internet access) and also follow some basic rules and policies of the Wyndham group. I had reviewed the company website for information in this regards and found Wyndham’s take on Sustainability and the “Wyndham Green” program. No additional information as regards sustainability was found on the Ramada Worldwide website. With this background, I asked Mr. XYZ to define sustainability from his company’s perspective. According to Mr. XYZ, for his company, “sustainability” generally refers to best customer service and customer satisfaction leading to improved profits and social status in the community by implementing earth friendly practices with resultant durability and longevity for the brand...
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