T CHAPTER 1 DIFFERING PERSPECTIVES ON QUALITY MULTIPLE-CHOICE QUESTIONS What Is Quality? 1. Which of the following is not one of Garvin’s “definitions” of quality? a. transcendent b. value-based c. manufacturing-based d. user-based e. cost-based ANSWER: e; DIFFICULTY: moderate 2. According to Garvin’s __________ definition of quality, quality is conformance to the design specifications. a. transcendent b. manufacturing-based c. user-based
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organizational structure on communication A. Resources and people work together to accomplish goals 1. Organizational chart identifies positions, job title, authority, etc. 2. Shadow organizational structure-informal structure B. Type of organizational structure used affects communication 1. Types of structure: matrix, functional, and divisional 2. Advantages and Disadvantages of each
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Comprehensive, long term Financial Analysis - Ratio Analysis, EVA, ABC Key factor rating - Rating of different factors through different questions Value chain analysis VRIO framework METHODS & TECHNIQUES USED FOR ORGANIZATIONAL APPRAISAL « BCG, GE Matrix , PIMS, McKinsey 7S Balanced Scorecard Competitive Advantage Profile Strategic Advantage profile Internal Factor Analysis Summary SWOT ANALYSIS Identify & classify firm¶s resources-S&W Combine firm¶s strength into specific capabilities ±
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technology has improved immensely over the past few decades and new political developments have led to the desire for building a High Speed Rail network throughout Europe. The aim of this thesis is to show that the limitations of the traditional evaluation techniques also apply to rail system design. In addition, the possibilities of using a flexible approach are explored for the railways. High Speed Rail lines are very controversial. The many opponents of HSR lines emphasize the huge cost and
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real assets of an organization. If treated well, they can take organizations to commanding heights. Two plus two could be four or even ten. Organisation are generally, driven by a set of predetermined goals. They employ physical, financial and human resources in order to achieve the goals. These goals have no meaning unless people understand the underlying philosophy, translate them into concrete action plans and pur ktheir heart while realizing the targets. Organisation, thus depend on people for
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businesses have to organise what they do A clear structure makes it easier to see which part of the business does what There are many ways to structure a business Types of Organisations Hierarchical Flat Tall Functional Product based Geographically based Matrix Centralisation Decentralisation Hierarchical structure Organisation employees are ranked at various levels within the organisation Each level is one above the other At each stage in the chain, one person has a number of workers directly under them
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Contents Decision-Making Unit page Buyer's Behaviour page The Report page What is Marketing Intelligence? Marketing intelligence This can be information gathered from many sources, including suppliers, customers, and distributors. Marketing intelligence is a catch-all term to include all the everyday information about developments in the market that helps a business prepare and adjust its marketing plans. It
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linked to certain organs and illnesses. Later in history a Greek physician called Galen (AD 130-200) developed the first typology of temperament of these humors in his dissertation; Detemperamentis’ In the dissertation Galen mapped a matrix (Matrix is the place or point which something else originates) of hot\cold and dry\wet types taken from the four humors. He proposed that the balance of bodily fluids in the individual influenced different behaviour and in the ideal personality with an
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embodied in a product design or in a manufacturing or service process which transforms inputs of labor, capital, information, material, and energy into outputs of greater value. Most importantly it is Basic science versus applied science. The main goal of these technology management is To make something new. It is a process of turning opportunity into new
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plan is working the way it has been set out to do. When an organization is going through an organizational design change there will be some barriers. During that process there will need to be an evaluation of the organizations external environment of their strengths and their weaknesses. This evaluation will help the company get an assessment of Sherman Computer Repair current skills sets and talent level that will need to be changed to help the company move forward. Sherman Computer Repair Organizational
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