A RESEARCH REPORT ON “A COMPARATIVE STUDY OF CUSTOMER SATISFACTION TOWARD PERFORMANCE OF HERO HONDA, TVS AND BAJAJ BIKES” (A CASE OF BAREILLY CITY) SUBMITTED FOR APPROVAL FOR CONDUCT OF FIELD RESEARCH FOR PARTIAL FULLFILLMENT OF THE MASTER IN BUSINESS ADMINISTRATION DEGREE FROM U.P. TECHNICAL UNIVERSITY, LUCKNOW Under the Kind Guidance of: Mr. PANKAJ DIXIT Co-ordinator Management R.B.M.I. Bareilly Submitted By: DESH RAJ SINGH M.B.A. IV - Sem Roll No. :-0701670033 SUBMITTED TO: DEPARTMENT
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GM History - A Brief History The founding of General Motors on September 16, 1908, drew little attention. Motorcar firms were appearing virtually everywhere. Success for the young automotive concern was not predestined. There was no guarantee of a place in the market or assurance of any profit. Of the nearly 1,000 companies that tried to build and sell motor vehicles prior to 1927, less than 200 continued in business long enough to even offer a commercially suitable vehicle.
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vision of centralized management that resulted in narrow viewpoints and too much of Americanization thus resulting in ignorance of the local factors of the Global Markets. As a result, Ford badly lost market share to the competition (especially the Japanese and European companies) that otherwise had a much wiser approach. Probably,
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Abhishek Magdum, Nirali Kothari, Nikita Sharma, Ritu Bhargarh, Ujjal Kumar Boro 1) Situational Analysis: Over the years Suzuki‟s business expanded across 100 countries because of the economic cost of the automobiles combined with the superior Japanese technology. In 1983, General motors purchased 5% of Suzuki, and launched the Chevrolet Sprint, a subcompact car for US market which turned out to be a great success. Thus, Suzuki decided to set its new subsidiary American Suzuki Motor Corporation
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President of Toyota Motor Industries: Rizaburo Toyoda (1937–1941) Kiichiro Toyoda (1941–1950) Taizo Ishida (1950–1961) Fukio Nakagawa (1961–1967) Eiji Toyoda (1967–1981) President of Toyota Motor Corporation: Eiji Toyoda (1981) Shoichiro Toyoda (1982–1992) CEO of Toyota Motor Corporation: Dr. Tatsuro Toyoda (1992–1995) Hiroshi Okuda (1995–1999) Fujio Cho (1999–2005) Katsuaki Watanabe (2005–2009) Akio Toyoda (2009–present)
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American-brand cars didn’t enjoy a good reputation, especially in terms of interior quality, overall fit and finish and engine performance and fuel economy. So what is happening now with the U.S. auto industry? Consumer Reports editors believe American automakers have generally caught up with their Japanese and European competitors in recent years, the quality of American cars has vastly improved in recent years. Consumer reports have rated a number of American cars, especially Fords, as highly as
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India-Japan Economic Partnership Agreement: Gains and Future Prospects Preface India signed a two-way Comprehensive Economic Partnership Agreement (‘CEPA’ or ‘the Agreement’) with Japan on 16 February 2011. CEPA would provide a framework for enhanced cooperation between the two countries and is aimed to facilitate trade in goods and services and increase investment opportunities, besides protecting intellectual property rights. The Agreement is likely to be implemented from 1 April 2011. The highlights
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QUESTION 1 Using the specific operations performance objectives explain why do you thing TMC is a world-class company? A company should be concerned to satisfy its customers’ requirements for fast and dependable services at reasonable price, as well as helping its own suppliers to improve services they offer. There are five basic performance objectives and they apply to all types of operation: • Quality • Speed • Dependability • Flexibility • Cost (Slack, N. et
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possible. . The history of Toyota began in the ends of the 19th century, when Sakichi Toyoda invented the first electric spinning machine in japan; he was born in 1867 in japan. By inventing the electric spinning machine, he did revolutionized the industry of textile in the country, in January of 1918, Sakichi established the Toyoda Spinning and Weaving Company, and with the help of his son, kiichiro Toyoda, he carried out his long time life dream of manufacturing a machine of automatic spinning in
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Toyota's "car of the future” Toyota had created a car that will change the source power that people are going to use for their vehicles in the future. The “Mirai” in Japanese, “mirai” means “future,” and the Mirai is the future of motoring. It runs solely on hydrogen and its only emissions are water. The Mirai will travel almost 300 miles on a single tank, it takes about five minutes to re-charge, and the emissions is only water vapor, and fuel is included for the first three years of ownership
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