Airline Brand Loyalty: A case study involving the three airlines, - SAS, Norwegian and Widerøe A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Tourist Studies at UiT The Arctic University of Norway by Basant Raj Shrestha Course code: RMG40 Candidate no. 3 Student no. 420456 October 2014 1 ACKNOWLEDGEMENTS There are several people, without whom this Master thesis would never have been started, let alone finished and who deserve to
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few who meet the requirements of employer and unemployment still continues.The number of students graduating from universities, colleges in the country without job, or or insufficient capacity to satisfy the skills needed by employers. Most students are very passive, vague understanding about soft skills, role of soft skills for the job. Communication skills, problem solving, questioning skills, teamwork, communication in English ... is still student’s weaknesses. KeyWords Extracurricular
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advantages, and consequently, their challenges are how to sustain their advantage and increase performance. The steps of the program is clear, easy to follow, and easy to achieve. The plan consists of succession programming, developing employees, measuring results, and lastly, accountability and offering rewards or assistance to employees to achieve the goals. Some of the moderators that can be identified with the Allstate’s goal-setting process is the training and development tools they offer to employees
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CrysTel is a company that has grown to be successful by providing its customers with telecommunications products such as data cables, wireless solutions, and others. Based in Illinois the company has been successful by providing customers with the latest products on the market, which has led CrysTel’s revenue to $200 million and its employee workforce to 2,500 people. With the market advancing CrysTel has decided to increase their portfolio with services to keep up with changes and demand within
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investment 25 - Determining Costs 25 - Determining Benefits 26 Other Methods for Cost-benefit Analysis 27 Practical Considerations in Determining ROI 28 Success Cases and Return on Expectations 28 Measuring Human Capital and Training Activity 28 Sources 29 Training Evaluation Training evaluation is a continual and systematic process of assessing the value or potential value of a training program, course, activity or
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The role of gender in workplace stress: A critical literature review Kristina 1 Gyllensten and Stephen 2 Palmer Abstract Objective The aim of this review was to evaluate research relating to the role of gender in the level of workplace stress. A further aim was to review literature relating to stressors of particular relevance to working women. These stressors included, multiple roles, lack of career progress and discrimination and stereotyping. Design Systematic review. Method
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cost employers, there isn’t any valid financial profit, but the benefits have been shown in the employees working environment and behavior. Employees work at a higher productive rate when they have job satisfaction, in which work-life initiatives are identified as a leading contender in job satisfaction. Introduction The business world has transformed over the years. It has become a diverse environment with women and men from all ethnic backgrounds. With a diverse background derives various
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value to any business will lead the way to success. Overview of the Data Set The variables consist of both quantitative and qualitative data in regards to quantitative data that is known to have a numeric value as this data set includes age, job satisfaction and benefits (Cernauskas, Grey, Hemphill & Segal, 2011). The Qualitative data has a nonnumeric value and the variables for this data set consist of gender, position and department (Cernauskas et al, 2011). The two categories together provide
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and based his hypothesis without quantified evidence. Its seems his hypothesis is an observation from a small group of people and it is elevating his perceptions that employees from North West tender CV ‘s with limited information when they apply for jobs in Gauteng. The statement lacks a systematic way of observation; it’s not derived from a controlled observation and might be difficult to replicate. The statement sounds to be very peer opinionated or tradition (Welman, 2011: 3). 1.2 Ethics
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SERVQUAL and Model of Service Quality Gaps: A Framework for Determining and Prioritizing Critical Factors in Delivering Quality Services Dr. Arash Shahin Department of Management, University of Isfahan, Iran. Abstract Service firms like other organizations are realizing the significance of customer-centered philosophies and are turning to quality management approaches to help managing their businesses. This paper has started with the concept of service quality and has demonstrated the model
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