The current issue and full text archive of this journal is available at www.emeraldinsight.com/1755-4217.htm Managing bilingual employees: communication strategies for hospitality managers Mary Dawson, Juan M. Madera and Jack A. Neal C.N. Hilton College, University of Houston, Houston, Texas, USA Abstract Purpose – One out of four foodservice employees speaks a foreign language at home. Furthermore, 37 percent of those employees speak limited English. Given this, hospitality managers must
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problems among the cross-cultural teams regarding their cultural background. The different ways are also suggested to cope up with the problems faced by crosscultural teams. The author had also focused on how to create effective management of multicultural teams. RESEARCH VALUE The research may be valuable for the companies who are looking for expanding the business and also for those companies who are facing the cross- cultural team issue. workplace leads to heightened tensions among the employees
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Student Self-administered case study Importance of Diversity In The Workplace Case summary: Case duration (Min): Human Resource Management (HRM) 45-60 Promoting diversity Worldwide This case focuses on DIFFERENCE ‐ Interacting and working productively with others and how best to use human resources to meet organizational goals through high levels of performance (motivated, effective and efficient workers) and competing in the global marketplace. We begin this case by exploring the changing nature of the
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hospitality industry of the United States. This paper focuses on analyzing the change faces and current status of the cultural diversity in the hospitality workplaces, discussing the opportunities, benefits and challenges from the culturally diverse workforce, and providing practical recommendations that might help human resource managers to successfully dear with cultural diversity issues. Based on the analysis of cultural diversity, this paper creates a cultural diversity training
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other important diversity characteristics such as values, attitudes, interaction styles, physical and cognitive abilities and non-work commitments. The impact of diversity is both positive and negative. The research questions was: How can diverse workforce affect the organization? Table of Contents Chapter 1. Introduction 4 Background of the Study 4 Statement of the Problem 4 Purpose of the Study 5 Research Questions 6 Chapter 2. Literature Review
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Workforce Diversity Workforce diversity is something that has become normal in most societies, regardless of peoples individual beliefs. With an increase in globalization, people are having no other choice then to accept different races, religions, ethnicities and sexual orientations. No more is our country made up of only Caucasians and African Americans. Diversity is all around us and tolerance is what needs to be learnt by individuals, groups, and companies. The problem is that we all know that
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GM500 MANAGEMENT PRACTICES and THEORIES UNIT #6 CREATING ORGANIZATIONAL INITIATIVES to APPRECIATE DIVERSITY And LEVERAGING HUMAN POTENTIAL DR.GIDDINGS KAPLAN UNIVERSITY APRIL 5, 2016 DEBORAH BEENE GM500 MANAGEMENT PRACTICES and THEORIES UNIT #6 CREATING ORGANIZATIONAL INITIATIVES to APPRECIATE DIVERSITY And LEVERAGING HUMAN POTENTIAL DR.GIDDINGS KAPLAN UNIVERSITY APRIL 5, 2016 DEBORAH BEENE INTRODUCTION The purpose of this assignment is to not only assess the situation of
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Department of Mass Communication, United Arab Emirates University, United Arab Emirates, P.O Box 15551; Fax: +00971-37671706 Received: May 2011 / Accepted: Jun. 2011 / In Press: Jun. 2011 /Published: Jul. 2011 Abstract: Workplace diversity and multicultural teams have become a priority concern among organizations in the United Arab Emirates (UAE) today. The UAE has one of the world's largest net migration rates, and the number of workers from India, the Philippines, Indonesia, Australia, the USA,
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Multicultural workforces are now the reality for a growing number of managers. Changes in the workforce demographics resulting from globalization have resulted in a practical concern about the management of multicultural teams (Hoerr, 2005). The workforces in many nations of the world are increasingly more diverse along such dimensions as gender, race, and nationality (Fullerton, 1987; Johnston, 1991). For example, in the UK 25% of workers were born overseas, with just over half of this number
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Steven Ward Ahmed Zeedia 3/10/2015 BSAD 550 Dr. Freeman Multicultural theory Multicultural theory or multiculturalism is the theory where we can see here in America. It is the exchange of customs and culture in respect to socioeconomic status, foreign reform, as well as the differences in ethics and religions. Multiculturalism can have an effect in any institution of culture whether it involves government, education, economics, religion, or family. For the purpose of this paper we will
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