...Understanding the role of the social care worker 1.1 Explain how a working relationship is different from a personal relationship The difference between a working relationship and a personal relationship is that a professional relationship is governed by professional codes of conduct and employer policies and procedures. Fundamentally, it is vitally important to maintain professional boundaries between other staff members and individuals in your care, taking care to maintain a strong sense of mural respect and understanding of the beliefs of others, regardless of your opinion of them. Essentially, a personal relationship is one that is created through personal choice with a person who you share similar interests and personal values with. Concepts such as boundaries are more fluid and are not governed by set rules of procedures. 1.2 Describe different working relationships in social care settings There are many different types of relationships within health and social care and each will require a different type of working relationship with varying degrees of formality. For instance, the relationship you would have between a service user and a social worker, or other professional body would be much different, having to employ a more formal approach with a member of a professional body. Essentially the different types of working relationships are: Between colleagues Between supervisors and managers Professional bodies Clients and family members/representatives...
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...organisation Basic Costing 2 (Level 5 in Scotland) 8 (4 knowledge and 4 skills) Assessment criteria The learner can… 1.1 K 1.2 K 1.3 K 1.4 K 1.5 K 2 Be able to use the cost recording system to record or extract data 2.1 K 2.2 K 2.3 S Explain the nature of an organisation’s business transactions in relation to its accounting systems Explain the purpose and structure of a costing system within an organisation Identify the relationship between the costing and accounting systems within an organisation Identify sources of income and expenditure information for historic, current and forecast periods Identify types of cost, profit and investment centres Explain how materials, labour and expenses are classified and recorded Explain different methods of coding data Classify and code cost information for materials, labour and expenses Classify different types of inventory as: Raw materials Part-finished goods (work in progress) Finished goods Calculate inventory valuations and issues of inventory using these methods : First in first out (FIFO) Last in first out (LIFO) Weighted average Use these methods to calculate payments for labour: Time rate Piecework rate Bonuses Explain the nature of expenses and distinguish between fixed, variable and semi-variable overheads Calculate the direct cost of a product or service Enter income and expenditure data into a spreadsheet Explain how spreadsheets can be used to present information on income and expenditure and to facilitate internal reporting...
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...QUALIFICATION HANDBOOK Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (3978-51/52/53/54/55/56) December 2011 Version 3.1 (February 2012) Qualification at a glance Subject area City & Guilds number Age group approved Entry requirements Assessment Fast track Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) 3978 19+ There are no entry requirements Portfolio of Evidence, Practical Demonstration/Assignment. Automatic approval is available for centres offering the 3172 Level 4 NVQ in Health and Social Care – Adults 100/4794/3 and the 3078 Level 4 NVQ in Leadership and Management for Care Services 500/4105/8 Learner logbook and Smartscreen Consult the Walled Garden/Online Catalogue for last dates City & Guilds number 3978-51 Accreditation number 600/0573/7 Support materials Registration and certification Title and level Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Residential Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Management) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Children and Young People’s Advanced Practice) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Adults’...
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...Understand equality and diversity law, legislation and internal policies in relation to own area of responsibility. The Equality Act 2010 was brought in as one single act to make the law simpler and easier to understand, the act covers nine protected characteristics, which cannot be used as a reason to treat someone unfairly, every person has one or more of the protected characteristics, so the act protects everyone against unfair treatment, the protected characteristics are, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. There are also 7 types of discrimination, direct discrimination, associative discrimination, discrimination by perception, indirect discrimination, harassment, harassment by a third party, and victimisation 1.1 Explain the implications of the legal requirements for Equality and Diversity on own area of responsibility. The implications of not following the Equality and Diversity Act can have serious consequences if the employee was to bring a claim at a tribunal court and as there is no timescale for a discrimination claim unlike unfair dismissal (which is now currently set at 2 years service before it can be taken to a tribunal), a discrimination claim can be brought immediately after employment or even before employment if a potential candidate believes they were discriminated against in the interview process which lead to the reason why he/she wasn’t...
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...CODE A PROJECT FOR THE FINANCIAL REPORTING COUNCIL Audit Firm Governance Working Group Chairman: Norman Murray January 2010 The ICAEW operates under a Royal Charter, working in the public interest. Its regulation of members, in particular in respect of auditors, is overseen by the Financial Reporting Council. As a world leading professional accountancy body, the ICAEW provides leadership and practical support to over 132,000 members in more than 165 countries, working with governments, regulators and industry in order to ensure that the highest standards are maintained. The ICAEW is a founding member of the Global Accounting Alliance with over 775,000 members worldwide. © ICAEW 2010 All rights reserved. Laws and regulations referred to in this document are stated as of December 2009. No responsibility for any persons acting or refraining to act as a result of any material in this document can be accepted by the ICAEW or the Audit Firm Governance Working Group. January 2010 ISBN 978-1-84152-863-2 THE AUDIT FIRM GOVERNANCE CODE A PROJECT FOR THE FINANCIAL REPORTING COUNCIL Audit Firm Governance Working Group Chairman: Norman Murray January 2010 Contents Page Introduction A B C D E F Leadership Values Independent non-executives Operations Reporting Dialogue 2 5 5 6 7 9 10 Appendix 1: Involvement of independent non-executives Appendix 2: Independence considerations Appendix 3: Working Group members and terms of reference 11 13 14 Contents 1 INTRODUCTION ...
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...1.1 Explain current legislation sector skill standard influence on organizational policies and practices for promoting and maximizing the rights of users of social health and social care service. 1.2 Analysis the factors affect achievement the promoting and maximizing the rights of users of social health and social care service. 1.3 Analysis how commutation between individual and health care worker contribute to promoting and maximizing the rights of users of social health and social care service. 2.1 Explain the factor they may contribute the loss the independence non participation and social exclusion for vulnerable people. 2.2 Analysis how organizational systems and processes are managed to promote participation and independence of the users of health and social care service. 2.3 Analysis the tension that arise when balancing the right of individual to independence and choice against the care provider’s duty to protect. 3.1 use a case study from a health or social care setting to identify the extent to which individual are at risk of harm. 3.2 Explain the role peoples play in a team and how can work together to achieve the shared goal. 3.3 Analysis the effectiveness of policies, procedures and managerial approach within a health or social care setting for promoting the management risk, review current legislation, codes of practices and policies that applies in handling of medication. 3.4 Suggest alternative ways to complete task...
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...What are the objectives of your chosen organization and explain the importance of effective operations management in achieving those organizational objectives (AC 1.1: Explain the importance of effective operations management in achieving organizational objectives). 2. Explain the various operations management processes implemented in your chosen organization and evaluate how they contribute towards meeting your organization’s overall strategic objectives. (AC 1.2: Evaluate the success of existing operations management processes in meeting an organization’s overall strategic management objectives). 3. Explain the various quality management initiatives implemented at your organization and explain how they have contributed to achieve your organization’s objectives. (AC 2.1: Explain the importance of effective quality management in achieving organizational objectives). 4. Evaluate the success of quality management processes and systems practiced in your organization in meeting the overall strategic objectives in your organization? (AC 2.2: Evaluate the success of existing quality management processes in meeting an organization’s overall strategic management objectives). E11-1401-001-Rebecca Desiderio- OL-MBA-SQSM-1406 : Assignment-1 1.1 What are the objectives of your chosen organization and explain the importance of effective operations management in achieving those organizational objectives (AC 1.1: Explain the importance of effective operations management in achieving...
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... | |Indicative Content | |Context: | |the context within which the employment relationship operates, the impact of internal and external factors. | |Think about your own organisation and consider the internal and external factors that may have an impact on the employment relationship | |Describe at least 2 external factors and explain why they have an impact | |Describe at least 2 internal factors and explain why they have an impact | | | |The employment relationship is principally governed by the laws of the land in which the employment contract is effective in. Sex discrimination | |laws for instance will impact...
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... | | |Student name: | | | | | | |CRITERIA |PASS/REFER |COMMENTS | |LO1: Be able to explain the factors that affect an organisation’s talent planning, recruitment and selection policy | |Explain the organisational benefits of a diverse workforce. | | | |Explain the factors that affect an organisation’s approach to |...
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...CIPD ASSIGNMENT SUBMISSION DECLARATION To be completed by candidate: |Centre name: |ACACIA LEARNING | | |Candidate name: |Ali Yassen | | |CIPD Qualification undertaken: | |CIPD Membership No: | |Unit code(s): |3MER | |Unit title(s): |Supporting Good Practice in Managing Employee Relations | |Unit tutor: |Mr. Kevin | |Date due for assessment: |08-05-2016 |Date submitted: |05-05-2016 | |Word Count: |3490 | |State number of word used | | |Candidate declaration: ...
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...Table of Contents Section 1. Introduction 1.1 Profile 1.2 Vision 1.3 Mission 1.4 Core Values Section 2. Organizational Profile 2.1 Core Bureaus 2.2 Services 2.3 Regional Operations 2.4 Management Responsibilities 2.5 Organizational Structure as whole and per department Section 3. Journey Milestone Section 4. Application and Scope 4.1 Application 4.2 Scope of the Quality Management System Section 5. The Quality Management System 5.1 QMS Mandate 5.2 Description of QMS 5.3 Process Model Section 6. Quality Policy Section 7. Measurement, Analysis and Improvement 7.1 General 7.2 Monitoring and Measurement 7.2.1 General 7.2.2 Customer Satisfaction 7.2.3 Internal Audit 7.2.4 Monitoring and Measurement of Processes 7.2.5 Monitoring and Measurement of Product 7.3 Control of Non-Conformin Products 7.4 Analysis of Data 7.5 Improvement 7.5.1 Continual Improvement 7.5.2 Corrective Action 7.5.3 Preventive Action Section 8. Procedures 8.1 Control of Documents, DPWH-QMSP-01 8.2 Internal Quality Audit, DPWH-QMSP-03 8.3 Corrective Action, DPWH-QMSP-05 8.4 Preventive Action, DPWH-QMSP-06 Section 9. Appendices I. INTRODUCTION PROFILE The Department of Public Works and Highways (DPWH) is the state’s engineering and construction arm. As a public service agency, its primordial concern is to find the most effective and efficient ways to service its clientele- the Filipino people. The DPWH is one of the largest organizations in the executive branch in terms of size and budget. It is composed...
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...Lela Jones Business Environment Task 1 1.1 Identify the purposes of different types of organisations. A business organisation is a collection of people, collaborating in a coordinated, structured and managed way to meet shared aims and goals. Organisations will come in all shapes and sizes, but will all have a common factor of goal orientation. “A system that coordinates people, jobs and technology and management practices to achieve a goal” Umstot (1998). A business will always be owned by someone whether it’s an individual or hundreds, with different types of ownership and objectives. Although profit may not always be the main objective, as those of charities or government run enterprises, some profit will need to be made for them to continue in business long term. The majority of organisations will aim to make a profit however small or large. There are many types of business organisations, including sole traders, partnerships, public limited companies, private limited companies, franchises and those in the public sector e.g. local authority and N.H.S. Sole Traders This is a business owned by one person, and the most common according to BIS (Department for business innovation and skills statistical release 2013), its estimated 62.6% of UK businesses are sole traders, but as there is no central register for them it is hard to establish exact numbers, a sole trader will employ one or more people, and can easily be set up compared to other types of organisations,...
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...UK COLLEGE OF BUSINESS AND COMPUTING Module Booklet Course: EDEXCEL BTEC (HND) BUSINESS Group: Ed excel Level 4 Module: Unit 2 – Managing Financial Resources & Decisions Module type: Core Module Code: H/601/0548 Module Credit: 15 Teaching Period: (15+6 weeks) Level: 4 (QCF) Contact Hours: (21*3 = 63) Lecturers: 15 weeks Support and guidance: 3 week Assessment and feedback: 3 weeks MODULE LEADER: MR GEORGE MUWONGE Lecturer: Mr Solomon A Odegbesan Start date: 28th January 2014 Day: Tuesday Time: 10:00-13:00 Campus: Park Royal Term: Winter CONTENTS 1. INTRODUCTION, AIMS AND OBJECTIVES 2. MODULE OUTLINE AND TEACHING METHODS 3. READING AND COURSE PREPRATION 4. LECTURE WITH DETAILED COURSE PROGRAMME AND OBJECTIVES 5. ASSESSMENT DETAILS INTRODUCTION This unit is designed to give learners a broad understanding of the sources and availability of finance for a business organisation. Learners will learn how to evaluate these different sources and compare how they are used. They will learn how financial information is recorded and how to...
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...UK COLLEGE OF BUSINESS AND COMPUTING Module Booklet Course: EDEXCEL BTEC (HND) BUSINESS Group: Ed excel Level 4 Module: Unit 2 – Managing Financial Resources & Decisions Module type: Core Module Code: H/601/0548 Module Credit: 15 Teaching Period: (15+6 weeks) Level: 4 (QCF) Contact Hours: (21*3 = 63) Lecturers: 15 weeks Support and guidance: 3 week Assessment and feedback: 3 weeks MODULE LEADER: MR GEORGE MUWONGE Lecturer: OLAJUMOKE TAIWO Start date: 30th September, 2014 Day: Mondays Time: 10:00 – 5:00 Hrs Campus: Kilburn Term: Winter CONTENTS 1. INTRODUCTION, AIMS AND OBJECTIVES 2. MODULE OUTLINE AND TEACHING METHODS 3. READING AND COURSE PREPRATION 4. LECTURE WITH DETAILED COURSE PROGRAMME AND OBJECTIVES 5. ASSESSMENT DETAILS INTRODUCTION This unit is designed to give learners a broad understanding of the sources and availability of finance for a business organisation. Learners will learn how to evaluate these different sources and compare how they are used. They will learn how financial information...
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...Tutor Marked Assessment- Submission document 3RTO Resourcing Talent |Your Name |Marion Dobson | |HLC Student Number |708616925 | |Cohort/Group |January 2016 | |Your Tutor |Richard Kirby | |Date of Submission |17 May 2016 | |Number of words used in this TMA (discount references and tables, charts and graphs) |1388 | Save this document as Full name, Unit, Cohort, Assessment For example AngelaSample_3RTO_Jan15_Assessment It will be returned as AngelaSample_3RTO_Jan15_Assessment_Feedback CIPD Assessment Activity |Title of unit/s |Resourcing Talent | |Unit No/s |3RTO | |Level ...
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