...rapidly growing global business environment, marketers have been widely witnessed to implement a number of strategic measures in order to keep the workforce more optimistic with regard to their specific roles and responsibilities within the organization. In this regard, Organizational Behavior (OB) has long been observed to play an essential role for the entrepreneurs to develop strong workforce in accordance with the vision and postulated business goals (Tishman et al., 2012). Emphasising the notion of OB to play as an essential role in employee motivation, the primary objective of this report is to critically analyse the practice of OB by United Healthcare (UHC) while empowering performance and long-term relationship of the employees within the organization. In this regard, the report intends to critically assess the key principles and practices of OB that are highly practiced by UHC to keep the employees satisfied within their respective job roles. In order to critically identify the importance of OB in employee motivation, the...
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...end of the Twelfth Plan. Nevertheless, it is encouraging that in the last one year universal health coverage (UHC) has emerged as a goal for the planners. Both the High Level Expert Group (HLEG) set up by the Planning Commission in October 2010 and the Planning Commission’s Steering Committee on Health for the Twelfth Plan have discussed public health related issues from the perspective of achieving UHC by the end of the Thirteenth Plan. However, while the reorientation of the approach and the overall premise suggested by the HLEG in its report of November 2011 are sound and many of its recommendations are worthy of implementation, setting a tight deadline of a decade to achieve UHC may be infeasible given the many ills of the public health care system and the largely unregulated market-driven situation in which it functions. The Steering Committee has incorporated some elements of the HLEG report within an altered framework that differs on key aspects from the HLEG’s perspective. It is the Steering Committee that will have a definitive influence on the decision-making process. But before the government begins to implement the Steering Committee’s recommendations, there is the need for a wider public debate on them because at least some of the recommendations would let the private sector continue to play a prominent role in health care and make the objective of UHC difficult to achieve. More pertinently, in many key components of the health care system the regulatory framework...
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...Commercial Insurance – United Healthcare PPO ------------------------------------------------- BUA 211 – Spring 2013 Denise Wehr Commercial Insurance – United Healthcare PPO ------------------------------------------------- BUA 211 – Spring 2013 Denise Wehr The topic I chose to research was commercial insurance, more specifically United HealthCare, which is associated with a preferred provider organization (PPO). A PPO is a health care organization of providers, hospitals, and diagnostic and lab facilities that are contracted together and provide health care services at a reduced cost. PPOs provide significant benefits to the providers who join them. PPOs provide more freedom for the insured to see whom they want to see and not be tied down to a specific group. In most instances, the insured has to pick from the providers that are in that PPO organization. But, there are times there is an out-of-network benefit that allows the insured to see a particular provider who is not within that PPO. The insured does need to select a primary care provider (PCP), so as a result the PCPs are not needed as gatekeepers for patients to see specific specialty providers. No referrals are needed. However, some specialists only will see patients who are referred to them by the PCP. One such PPO plan is United Healthcare. This insurance is a segment of bigger group named UnitedHealth Group (UHG). Richard T Burke created the UnitedHealth Group in 1974 and headquartered in Minnetonka...
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...Austin, Judy.Scott@bus.utexas.edu Abstract This interpretive case study of FoxMeyer Drugs' ERP implementation is based on empirical frameworks and models of software project risks and project escalation. Implications of the study offer suggestions on how to avoid ERP failure. warehouses, the transition to the first automated warehouse was a disaster. Disgruntled workers damaged inventory, and orders were not filled, and mistakes occurred as the new system struggled with the volume of transactions. $34 million worth of inventory were lost (Jesitus 1997). Second, the scope of the project was risky. FoxMeyer was an early adopter of SAP R/3. After the project began, FoxMeyer signed a large contract to supply University HealthSystem Consortium (UHC). This event exacerbated the need for an unprecedented volume of R/3 transactions. Although, prior to the contract, testing seemed to indicate that R/3 on HP9000 servers would be able to cope with the volume of transactions, in 1994 R/3 could process only 10,000 customer orders per night, compared with 420,000 under FoxMeyer's original mainframe system (Jesitus 1997). Third, the execution of the project was an issue due to the shortage of skilled and knowledgeable personnel. FoxMeyer did not have the necessary skills in-house and was relying on Andersen Consulting to implement R/3 and integrate the ERP with an automated warehouse system from Pinnacle. Although at the height of the project there were over 50 consultants at FoxMeyer, many of...
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...strategic advantage/resource. The striving effort of United HealthCare is to provide public with better tools, services and products by conducting innovative research that improves the quality of healthcare and admits to user needs. United Healthcare mainly focuses on delivering quality of health care to its customers. UHC came up with a new strategy called Bridge2Health; an integrated approach which helps users to gain better health. This approach allows the physicians to know more about the member’s health information which helps them to take better decision and provides appropriate guidance. UHC started a new program which assists users in searching for physicians and hospitals depending on their specialization and rating; this reduces users time and cost. The program was mainly established to support users from not being wrongly diagnosed with poor quality care. It consists of “712,622 health care professional (physicians), 5,594 hospitals and 64,000 pharmacies [1]”. This large network allows members to choose the physicians which results in better treatment (care) with lower cost. Through its innovative approach of developing new products and services, UHC delivers better service to all the members and is the leading (No. 1) industry in healthcare sector. Alignment United Healthcare focuses on operational excellence, customer intimacy and product leadership. The information...
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...Healthcare service providers: Pockets of opportunity 17 Med-tech and pharma: Spotting opportunities and tailoring product offerings 19 © The Economist Intelligence Unit Limited 2015 1 Universal healthcare coverage in Indonesia— One year on Foreword Ivy Teh, Managing Director at Clearstate, an Economist Intelligence Unit business. 2014 marked a watershed year for Indonesia, the world’s fourth populous country, with the election of the popular reformist politician, Mr. Joko Widodo, as its president. The year also saw the rollout of the long-delayed universal healthcare scheme (UHC). Indonesia intends to phase-in the world’s largest single player health care insurance program from 2014 to 2019, reaching universal coverage for all Indonesians in 6 years. After a much anticipated 9 years wait since the initial law was passed, the actual UHC rollout in Jan 2014 has led many to raise concerns about Indonesia’s ability and commitment to implement such a large-scale undertaking. Important issues such as the readiness of infrastructure, the chronic shortage of medical professionals, the sufficient and proper funding of the...
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...Austin, Judy.Scott@bus.utexas.edu Abstract This interpretive case study of FoxMeyer Drugs' ERP implementation is based on empirical frameworks and models of software project risks and project escalation. Implications of the study offer suggestions on how to avoid ERP failure. warehouses, the transition to the first automated warehouse was a disaster. Disgruntled workers damaged inventory, and orders were not filled, and mistakes occurred as the new system struggled with the volume of transactions. $34 million worth of inventory were lost (Jesitus 1997). Second, the scope of the project was risky. FoxMeyer was an early adopter of SAP R/3. After the project began, FoxMeyer signed a large contract to supply University HealthSystem Consortium (UHC). This event exacerbated the need for an unprecedented volume of R/3 transactions. Although, prior to the contract, testing seemed to indicate that R/3 on HP9000 servers would be able to cope with the volume of transactions, in 1994 R/3 could process only 10,000 customer orders per night, compared with 420,000 under FoxMeyer's original mainframe system (Jesitus 1997). Third, the execution of the project was an issue due to the shortage of skilled and knowledgeable personnel. FoxMeyer did not have the necessary skills in-house and was relying on Andersen Consulting to implement R/3 and integrate the ERP with an automated warehouse system from Pinnacle. Although at the height of the project there were over 50 consultants at FoxMeyer, many of...
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...implementation went bankrupt in May 1993, mentation, beginFoxMeyer signed a major new cuswill be ning in 1995, Dow Corning Incorporated successful? tomer, University Healthsystem Conwas a $2.5 billion producer of silicone sortium (UHC). However, the contract products. The company was facing comrequired major changes to the project. petitive pressures as well as lawsuits worth Costs soared to over $100 million; and $2 billion due to well-publicized problems with sili- in August 1996 FoxMeyer filed for Chapter 11 bankcone breast implants. Existing systems were frag- ruptcy protection, after taking a charge of $34 milmented and focused on specific departments, making lion the previous month for inventory and order it difficult to present a common face to the cus- mix-ups. Following liquidation of its major assets in tomer.The company decided that its survival November 1997, FoxMeyer’s trustee sued Andersen depended on reengineering its business processes to Consulting, SAP, and Deloitte for $500 million each become a truly global company, an objective it in July and August 1998. The case against Deloitte believed could be met only with appropriate informa- was dismissed in May 1999. tion systems. It created Business Processes and InforThere are many reports of software project failures. mation Technology (BPIT) to support reengineering In addition to...
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...COMMENTARY Long on Aspiration, Short on Detail Report on Universal Health Coverage Sujatha Rao The recommendations of the Planning Commission’s High Level Expert Group on Access to Universal Healthcare are significant because they make explicit the need to contextualise health within the rights. However, the problem with the report is that it does not ask why many of the same recommendations that were made by previous committees have not been implemented. The HLEG neither recognises the problems, constraints and compulsions at the national, state and district levels nor offers any solutions on how to deal with them. I The author is grateful to Sunil Nandraj for his insightful comments and suggestions which helped in writing this article. Sujatha Rao (ksujatharao@hotmail.com) is a former secretary, Ministry of Health and Family Welfare, Government of India. n October 2010 the Planning Com mission constituted the High Level Expert Group (HLEG) on Universal Health Coverage (UHC). The group in its report submitted in late 2011 made sev eral recommendations pertaining to human resources for health, access to drugs, social determinants of health, governance, financing, and people’s par ticipation. A majority of the recommen dations find resonance in earlier expert committee reports. The recommendations made in earlier reports include universal health cover age as a right of every citizen (Bhore, 1946; constantly raised by civil society); increasing public health...
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...with objectives to improve health outcomes, reduce health inequities, enhance quality of care, modernize the GoB health sector, and attain the health related MDGs. This document has tried to incorporate the MDG (4, 5 and 6) targets, while offering slightly different targets for HNPSP. The Revised Programme Implementation Plan (RPIP) of Health, Nutrition and Population Sector Programme (HNPSP) 2003-2010, proposed budget for the whole sector by dividing it into four sub-sectors: Health Programme (HP), Nutrition Programme, Population Programme (PP) and Ministry Level Sector Development. Major Reproductive Health (RH) components are under HP and PP. There are mainly four levels of health facilities in Bangladesh which are primary health care (UHC, UHFWC, USC & CCs), secondary healthcare (District Hospitals), tertiary health care (Medical College Hospitals), and super specialized care (specialized institutions). Under HPSP,...
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...without any regulation or little oversight. While the blame for over-ordering is frequently pointed at nursing staff, famous for squirreling away unseen, already paid-for stocks of goods, they are not the only offenders. More accurately, when it comes to inventory, it's the system that fails a hospital, not its people, over what is essentially an asset management issue. Currently I Care Healthcare System uses a mainframe that was develped internally with an outdated materials management system that allows you to generate purchase orders, but is lacking in running reports that track the usage. This is not uncommon in the hospital materials management environment. The process I mainly manual where requisitions are generated from the department, sent to purchasing, a purchase order is then generated and is faxed or called in to the manufacturer or Med/Surg distributor. Although the distributor has the ability to run reports for I Care and does so periodically, the hospital system is so antiquated it makes it difficult to confirm orders and quantities...
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...HMT 340: Events and Meetings Professor Edwards May 2008 Sacramento Fitness and Wellbeing Expo, July 13-15, 2012 Sacramento is one of the most affordable and pleasant cities I which to live in the West Coast. It receives one of the highest amounts of sunlight in the United States and its home to 1.5 million people (SCC Brochure, 2011). Due to its exceptional climate, association with the outdoors and its close proximity to Lake Tahoe and the Sierras Nevada Mountains, Sacramento attracts many healthy minded people. These are some of the many reasons why Sacramento would be the ideal location for a health and fitness exposition. The Sacramenti Convention Centre is one of the countries best and it is perfect for such an event. The event would provide industry professionals, equipment manufacturers to advertise and demsotrate some of the latest trends and techniques to members of the public of all ages. The convention will provide lifestyle, wellbeing and fitness resources, training, apparell and classes to a range of ages, including young kids, adults and seniors looking to remain as healthy as posisble. 1. Mind Map: 2. Stages: a) Research This would involve gathering information about the fitness and wellbeing market. It would involve market research studies that use qualitative and quantitative methods of gathering information. The demographic details of those who would be interested would need to be obtained. The corporate interest would need...
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...to cite a single number to define the extent of the medication error problem due to differences in institutions, study methodologies, error definitions, and other variables. On the high end of estimates, one study that compiled data from 36 institutions reported 19% (~1 in 5) of the medication doses studied over a 4-day period involved medication errors (Barker et al., 2002). These errors included wrong time (43%), omission (30%), wrong dose (17%), and unauthorized drug (4%). The number of these errors deemed potentially harmful adverse drug events (ADEs) was 7%. A comprehensive review of medication error studies cited in the Institute of Medicine (IOM) 2000 report on errors in the U.S. healthcare system suggests that preventable ADEs, i.e., harmful medication errors, occur in ~1% to 10% of hospital admissions. The IOM report further estimated that 770,000 patients are injured and ~7,000 die each year due to medication errors. An estimated 28% to 95% of ADEs can be prevented (AHCPR, 2004) The added costs associated with treating medication errors can be very high (Classen et al., 1997;...
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...Indian Student Association FAQ document prepared based on the discussion with a group of new students. Some of the questions in this document are applicable only for MIS students. For more information please contact Vamsi Krishna Palaveri Chakravarthy (vamsi.palaveri_chakravarthy@okstate.edu) - President Rhupesh Damodaran Ganesh Kumar (rhupesh@okstate.edu) - Vice-President Avinash Avija (avinash.avija@okstate.edu) - General Secretary Q: Items you must buy from India A: 1. Dress expect winter clothes, at least one set of suit 2. Each one carry at least on pressure cooker because when you move to some other place for internships you need not depend on others. All other cooking essentials you may consider to buy from Walmart (you can get a cooking set for some 50$ to 60$). You will not get chapatti roller, idly steamer and dal masher here. So, buy these items if you wish to. 3. Plan and split provision store items among your roomies. We have one Indian Store (Himalayan) but still you may not get many of the provision store items here. So, usually when we go to Dallas we refill all these items. But do not buy more because most of the time it will be wasted. 4. Ready mix (will help you for few days) but you cannot survive with this. Don’t buy more because it will be wasted. 5. Sports goods are expensive here. So carry two cricket balls at least and other goods based on your wish. 6. Few passport size photos. It’s very expensive here. Q: Items you can buy from...
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..... Mayo clinic MAYO CLINIC The Mayo Clinic was founded over 150 years ago. It has been a pioneer for group practice creation, community service, quality improvement initiatives, health informatics, and health care technology. Group Practice Creation Impacts Mayo Clinic's Growth Dr. William J. Mayo justified the concept of a group practice in a speech he delivered in 1910. He took the view that it would be foolish for a single practitioner to assume he or she had sufficient knowledge of medicine. He maintained that it is in the best interest of the patient to have practitioners join forces and coordinate care (Mayo Foundation for Medical Education and Research [MFMER], n.d.-a.) Patients realized the benefits of a team of medical experts, so patients travelled long distances for diagnosis and treatment. The Mayo Clinic website states that the "group practice concept that the Mayo family originated has influenced the structure and function of medical practice throughout the world" (MFMER, n.d.-b). According to the website, the Mayo Clinic has grown from three physicians (father and two sons) to over 55,000 staff at locations in the Midwest, Arizona, and Florida. The Mayo Clinic is most famous for its implementation of an "integrated, multi-specialty, group practice" (MFMER, n.d.-c). Mayo Clinic Community Service Reflects Mission and Values According to the Mayo Foundation for Medical Education and Research (n.d.), Mayo Clinic's mission is to "provide the best care...
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