...Introduction to Management Control Systems: Nature of Management Control - Purpose of Management Control Systems - The Organizational Context of Managerial Control Systems - The Formal Systems - The Informal Systems - The Subsystems and the Components of Control Systems – Use of Information Technology on Control Systems Designing the Control Process and Managerial Controls: Introduction - Schools of thoughts in control (contingency approach, Cybernetic Approach,Management control process approach) - Designing Management Controls - The Control Process Hierarchy - Communication and Reporting Structures in the Cont rol Systems. Key Success Variables and Measures of Performance: Identification of Key Success Variables - Key Success Variables and the Control Paradigm - Performance Indicators - EVA, Profitability measures. Design, Style and Culture of Control Systems: Managerial Styles and the Design of Control Systems - Corporate Culture and Control Systems - Establishing a Customer- Focused Culture. Organization Structures for Adaptive Control: Different types of organization structures and control implications – Role of Controller in different organizational structures – Structural requirements for an Adaptive Organization. Autonomy, Responsibility and Performance Measurement: Divisional Autonomy - Style and Processes of Management - Responsibility Structure - Overall Effectiveness Measures - Standard Cost Center - Revenue Center - Profit Center - Investment...
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...Management Styles Trishma Samlal HCS/325 01/25/2015 Mosunmola Adeyemi Management Style There are several different types of management styles, which can determine your outcome. Autocratic, Laissez-faire, democratic and bureaucratic are all different managerial styles. From my quiz results I displayed a democratic type of management. I allow employees to make contributions to the decision-making process even thought I have final say in the choice. I offer clear guidelines and explain how procedures should be followed. The majority of my employees are satisfied, skilled at their jobs and motivated to perform. This is because of this management style, as it promotes creativity and diversity in the working Management Management can be defined as a business organizing, planning and delegating guidelines and policies to meet specific goals. Management has been defined as the process, comprised of social and technical functions and activities, occurring within organizations for the purpose of accomplishing predetermined objectives through humans and other resources (Longest, Rakich, & Darr, 2000). According to Thompson, Buchbinder & Shanks (2012), “Healthcare management is the profession that provides leadership and direction to organizations that deliver personal health services, and to divisions, departments, units, or services within those organizations.” Page 1). Qualities of a Good Manager Every organization has a goal of having a manager that can perform effectively...
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...|Result: Referral | |Introduction | |This unit enables learners to gain understanding of behaviour management principles and gain skills to review their managerial potential, show | |managerial roles and responsibilities and create a career development plan. | | | |Learning Outcomes | |The Learner will: | |1 Understand principles and practices of management behaviour | |2 Be able to review own potential as a prospective manager | |3 Be able to show managerial skills within a business and services context | |4 Be able to create...
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...CONTENT I. THE ROLE OF TOP MANAGEMENT AND THE IMPORTANCE OF COMPANY POLICY A. Introduction to Business Policy B. Responsibilities of Chief Executive C. Definition – major policy, objectives, strategy operating policies II. THE NATURE OF POLICY & STRATEGY D. Strategic Planning, Strategic Plans, Strategy and Policy E. Strategy and Policy F. Types of Strategy G. Strategy versus Tactics H. The Nature of Policies I. Procedures, Standard Operating Plans and Rules J. Types and Classification of Business Policies III. THE TOTAL ENVIRONMENT OF THE FIRM A. Key Factors which can Affect the Management B. Environment Constraints IV. INDUSTRY ANALYSIS: POSITIONING THE FIRM WITHIN THE SPECIFIC ENVIRONMENT A. The Industry Structure B. The Components of the Industry C. Status of the Industry D. Intra-Industry Competition E. Industry Analysis and Strategic Decision of the Firm VI. CORPORATE SOCIAL RESPONSIBILITIES AND RESPONSES A. Corporate Social Responsibilities of Business 1. Shifting Managerial Philosophies 2. Meaning of Social Responsibilities of Business 3. The Case Against Business Assumption of Social Responsibilities VII. THE STRATEGY OF USING FOREIGN INVESTORS AND LICENSES: A PHILIPPINE PERSPECTIVE A. Company Goals B. Potential Problems C. Point of View of Foreign Company D. Point of View of Government ...
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...Unit 4001 - An Introduction to Management Styles Name: Timothy Freeman CMI Number: P04304125 1. Be able to understand assumptions about human nature and managerial behaviour. 1.1 Identify models which make suppositions about human nature and behaviour at work Theory X and Theory Y represent two sets of assumptions about human nature and human behaviour that are relevant to the practice of management. They describe two contrasting models of workforce motivation. Theory X represents a negative view on of human nature that assumes individuals generally dislike work, are irresponsible, and require close supervision to do their jobs. Theory Y represents a positive view of human nature and assumes individuals are generally hard-working, creative, and able to take on responsibility and exercise self-control in their jobs. One would expect that managers holding assumptions about human nature that are consistent with Theory X might exhibit a managerial style that is quite different than managers who hold assumptions consistent with Theory Y. 1.2 Discuss how attitudes as assumptions can influence managerial behaviour. McGregor described two distinct set of assumptions about people at work. He believed that these assumptions influence the thinking and attitude of most managers about the people at work. 1|Page Theory X presents a pessimistic or negative view of human nature whereas Theory Y reflects an optimistic or positive view of human behaviour. Theory X lists...
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...Workshop One: Productivity Juan Gonzalez Ana G. Mendez University MANA-340 Professor: Ramon Rondon 07/24/12 Table of Content: 1. Introduction. 2. Productivity definition. 3. How to measure productivity. 4. Labor productivity of employees vs. managerial productivity 5. Conclusion. Introduction: By way of introduction of this subject is to understand how we define productivity, how we measure it according to the efficiency in the making process, and factors which influence to increase it according to that goal that are pursue for its wide application spectrum. The objective of this research is focused on reaching an answer in which can be shown that labor productivity is essential, but productivity management is the key to the productive development of any industry. The concept of productivity is seem as a factor that determine the efficiency of an individual, equipment, industry, system, etc. to convert efforts and participation into useful amount produced. Productivity is measured dividing average of amount produced per period by the total costs of resources like capital, personal, materials and energy implemented in a period of time that determine the cost efficiency. We have to develop strategies that would improve productivity of the employees at the workplace. Some factors influence in the employee productivity which are: Accountability, which mean that each employee is responsible for their actions and decisions that either...
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...Unit 4001 - An Introduction to Management Styles 1. Be able to understand assumptions about human nature and managerial behaviour. 1.1 Identify models which make suppositions about human nature and behaviour at work Theory X and Theory Y represent two sets of assumptions about human nature and human behaviour that are relevant to the practice of management. They describe two contrasting models of workforce motivation. Theory X represents a negative view on of human nature that assumes individuals generally dislike work, are irresponsible, and require close supervision to do their jobs. Theory Y represents a positive view of human nature and assumes individuals are generally hard-working, creative, and able to take on responsibility and exercise self-control in their jobs. One would expect that managers holding assumptions about human nature that are consistent with Theory X might exhibit a managerial style that is quite different than managers who hold assumptions consistent with Theory Y. 1.2 Discuss how attitudes as assumptions can influence managerial behaviour. McGregor described two distinct set of assumptions about people at work. He believed that these assumptions influence the thinking and attitude of most managers about the people at work. Theory X presents a pessimistic or negative view of human nature whereas Theory Y reflects an optimistic or positive view of human behaviour. Theory X lists a set of assumptions which presents a pessimistic view of human...
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...Skills and Style Approaches to Leadership Introduction The skills approach emphasizes skills that can be learned, thus representing a shift away from the perspective that people are born into/with leadership. In addition to exploring the skills approach, this module will provide a discussion of the style approach which provides a focus upon the behavior manifest in effective leaders. The Skills Approach Katz's Three Basic Administrative Skills Katz (1955) suggests that three basic administrative needs must be present for managers to be effective: technical, human, and conceptual. This skills model of organizational leadership was based on the development of the bases of competencies and was part of a long-term research project entitled Making the Match between University Graduates and Corporate Employers (Evers & Rush, 1996). Using a survey-based analysis, four distinct bases of key competencies of a leader emerged: 1. Mobilizing Innovation and Change: the leader's ability to conceptualize, use creativity/innovation/change, take risks, and engage in visioning for the future. 2. Managing People and Tasks: involves coordinating, decision making, leadership/influence, managing conflict, and planning, leading, controlling, and organizing. 3. Communicating: the leader uses interpersonal, listening, oral, and written communication skills to communicate the organization's goals and the leader's vision. 4. Managing Self: the important keys to success are...
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...School/Portfolio: | The Business School | Course Code/ID: | BUMGT5921 | Course Title: | Organizations: Behaviour, Structure, Processes | Teaching Location: | Melbourne Institute of Technology | Program(s): | Master of Business Administration | Coordinator: | Dr Syed Uddin | Level: | Introductory | Semester: | 2/2013 | Prerequisite(s): | Nil | Corequisite(s): | Nil | Exclusion(s): | Nil | Credit Points/Progress Units: | 15 | ASCED Code: | 080307 | Adopted Reference Style APA 1 COURSE ORGANISATION: 1.1 Student Responsibility It is the responsibility of every student to be aware of the requirements for this course, and understand the specific details included in this document. For full details of programs and school procedures, please refer to the University of Ballarat handbook (http://www.ballarat.edu.au/future-students/handbook ) and The Business School Programs Handbooks available at http://www.ballarat.edu.au/business/handbooks Students should be aware of the content of the handbooks, particularly: * * Special Consideration process and forms * Assignment Coversheet * Submission of tasks and assignments * Grading codes * Appeal process * Unsatisfactory progress - Early Intervention * Appeal process * Unsatisfactory progress - Early Intervention * Grading codes 1.2 Staff The most appropriate contact is your teacher. If necessary they will contact the Course Coordinator at...
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...Report on an Analytical Review of Management Course: MGT 210 Prepared For KH.ASEF SAFA KABIR Lecturer North South University School of Business Group Name: MaximuM SynergY Course: MGT 210 Instructor: KH. ASEF SAFA KABIR (KSU) Section: 5 School of Business (B.B.A) North South University Dear Sir, We are glad to inform you that we have formed a group of six members and the following there are the names and IDs of our group members. Name: Mahmudul Reza ID: 1420621030 Name: Ahamad Mostofa Montasir ID: 1330348030 Name: Sazid Ahmed ID: 1410066630 Name: Shithi Samad ID: 1410566630 Name: Tanvir Hossain ID: 1320196030 Name: Lutful Kabir Sadi ID: 1220319030 Letter of Transmittal 09 December, 2014 To KH.ASEF SAFA KABIR Lecturer NSU Business School North South University Plot-15; Block-B;Basundhara,Dhaka Subject: Submission of project report on manager of AL-ARAFAH ISLAMI BANK (AIBL) Dear Sir, With due respect, we would like to submit an exclusive Report on Analytical Review of Management. The report deals with whole activities of General Banking in this Bank. We tried our level best to make the report meaningful and informative....
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...MANAGERIAL COMMUNICATION BCOM 5200 Spring 2013 Professor: Dr. Cynthia C. Barnes, Professor Office: GB 252, voice mail: 880-8049 E-mail: Cynthia.Barnes@Lamar.Edu Blackboard Address: http://luonline.blackboard.com Office Hours: 11:45 – 12:30, 4:00 – 5:00 TTH (other times by appointment) COURSE DESCRIPTION This course focuses on communication for managers and the activities they perform. The management topics of communication strategy, communication technology, effective business writing (including memos, letters, and analytical reports), nonverbal communication, and formal oral presentations will be emphasized. The course will focus primarily on written communication. Several practical writing assignments will be given and each student will be required to give an oral presentation using PowerPoint presentation software. COURSE TEXTBOOK Geraldine Hynes, MANAGERIAL COMMUNICATION STRATEGIES AND APPLICATIONS, 5th edition, McGraw-Hill Irwin Publishers, 2011. To cite your secondary sources accurately for the report, you must either purchase an APA Reference Style book or download my handout (on Blackboard) describing and illustrating the APA Reference Style. 882-E Scantron sheets are needed for exams. COURSE OBJECTIVES 1. To understand that effective management is dependent on excellent communication skills. 2. To learn the communication skills and activities...
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...VIETNAM NATIONAL UNIVERSITY – HCMC INTERNATIONAL UNIVERSITY SCHOOL OF BUSINESS DECISION MAKING STYLES OF BUSINESS MANAGERS IN HO CHI MINH CITY In Partial Fulfillment of the Requirements of the Degree of BACHELOR OF Business Administration Advisor: PHAN TRIEU ANH, Ph.D. Student’s name: DO TIEN THINH (BAIU08113) Ho Chi Minh City, Vietnam, 2012 i DECISION MAKING STYLES OF BUSINESS MANAGERS IN HO CHI MINH CITY APPROVED BY: Advisor Committee APPROVED BY: Phan Trieu Anh, PhD., Chair ……………………………… ……………………………….. ………………………………. THESIS COMMITTEE (whichever applies) ii ACKNOWLEDGMENTS First and foremost, I wish to register my great thanks to (Almighty) Jehovah, the true God who strengthen my soul and spirit, and save me from being lost. I would like to show my sincere thanks to my supervisor, Dr. Phan Trieu Anh for his brilliant support, and precise advices. I would like to express my deepest gratitude to my family who has supported me a lot. My sincere appreciation also goes to my professors and lecturers at School of Business Administration, International University for teaching and training me during these four years. It would be a huge mistake if not mentioning my sincere appreciate to Miss Nu Hanh and all my friends who support me a lot during the semester that I had been doing my thesis. Last but not least, I would like to give my thanks to members of CIU, a small group bible study, who encourage me a lot. iii TABLE OF CONTENTS ACKNOWLEDGEMENTS...
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...How does lack of managerial communication effect worker’s productivity Brian Sadowski Dr. Sami Khan Management and Research Foundations (MGMT 500) 6 December 2015 Abstract Managerial communication does not restrict itself to corporate presentations, meetings, conferences, and media relations, official correspondences like business letters, memos, proposals and reports. This is quite obvious from the fact that today we have “ hi-tech” communication like intranet, internet, teleconferencing, video-conferencing, net meeting, etc. as part and parcel of our professional communicative life. But, communication is not always formal. In fact, informal communication is far more active in the work place than formal communication. With the lack of communication it can affect the performance of employees because of lack of direction, policy or instructions. Having the proper managerial interaction can increase the employee’s performance and ultimately meet the organizational strategic goals. Introduction Employees spend on average between 25% to 70% in face-to-face conversations with other employees or clients, and about 88% to 93% dealing with unscheduled communication with others within departments (Dasgupta, 2014). This heightens the level of informal communication employees have within the organization. Communication of this nature is sometimes supported by opportunity, and sometimes impulsiveness. On one hand, it augments...
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...CHA P TE R Introduction to Principles of Management FIGURE 1.1 The restaurant industry poses many challenges to the successful management of individuals and groups. 1 © Thinkstock C H A P T E R L E A R N I N G O B J E C T I V E S Reading this chapter will help you do the following: 1. Learn who managers are and about the nature of their work. 2. Understand the importance of leadership, entrepreneurship, and strategy within organizations. 3. Know the dimensions of management articulated in the planning-organizing-leadingcontrolling (P-O-L-C) framework. 4. Understand the relationship between economic, social, and environmental performance. 5. Understand how the concept of performance is used at the individual and group levels. 6. Create your survivor’s guide to learning and developing principles of management. Thomas Edison once quipped, “There is a way to do it better—find it.” This simple challenge is at the heart of the study and practice of management. Perhaps you’ve already considered ways to do things better in the organizations, teams, schools, clubs, or social groups in your life. Most of us have thought of better ways to manage others at work or perhaps at home. As you’ve visited or worked at restaurants, coffee shops, schools, or other organizations, it’s likely you’ve encountered many instances where different interactions with individuals would have led to a better experience. 10 PRINCIPLES OF MANAGEMENT VERSION 2.0 management The art...
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...The Asian Way: Leadership and Managerial Perspectives Introduction The relational connections between leadership and organizational effectiveness have taken some light recently with the growing studies into the subject matters. For this matter, the paper shall look at what is practiced particularly in Asia which may highlight if its colonialism history has any significant impact on its practice of leadership and management. Colonialism has been closely immersed within the Southeast Asian region specifically. It has pertained to the transformation of "traditionally" defined polities into dependent states modeled along European definitions of organization and administration. Because of this it was no surprise that this understanding of colonialism was expressed through studies of administrative changes and their effects on local societies, economies, and cultures. Significantly, this also inherently refers to all that was "modern" as European and became the standard to which Southeast Asian culture and history would be measured. These comparison and differences between what is applied in the West and what is practiced in the East is the focal point of studies of this paper. How has its rich history in colonialism attributed to the style of leadership or managerial practiced in the East? It may led to defines any other aspects that contributed to the styles adopted in the same time highlighting an observation of what is similar and differences between what is practiced in the...
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