...Analyzing Messages Jeffrey Richardson COMM/470 November 22nd, 2011 Mr. Michael Zervos Analyzing Messages In today’s technological based world, communicating is a very important part of our daily lives. Whether it is a phone call, text, email or even a voicemail, the ways people or companies communicate is what makes our country run on a daily basis. Effective communication, either virtual or natural, is an integral part of our daily lives. As an employee for a major satellite network (Dish Network) here in Jacksonville, I know good communication is a very important part of my professional life. As a Crew Leader for technicians, my communication skills allow me to provide good customer service at all times. As a Crew Leader for a company that provides thousands of customer’s entertainment every minute of the day, I know that effective communicator also means effective an effective leader because an effective leader provides clear, accurate, and relevant information that employees can use to their benefits. But for a communication to be effective, according to our textbook, one must be aware of the various components of the communication process which are: sender, receiver, message, channel, feedback, environment and noise (Roebuck & McKenney, 2006). In this paper, I will concentrate on three messages that I received and responded at Dish Network. As a Crew Leader, I am receiving phone calls and voicemails on a daily basis. Since I am mainly in the field for over...
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...Analyzing Messages Randy Koval COMM/470 April 19, 2016 Rosalind Raby Analyzing Messages When analyzing messages, the Basic Communications Model is the starting point for analyzing the communications process in terms of the intent of the sender, the needs of the receiver, and the elements of the communications environment. This paper will analyze three business related messages that one has sent or received and analyze these messages using the communication process. This analysis will include the descriptions of the purpose, sender, receiver, message, environment, technology, noise and feedback. While analyzing the messages, one will determine whether the explanations of the messages were appropriate as well as explain how the content, media and technology of the feedback are appropriate for the purpose of the audience. Message 1 (Face-to-Face) The first business related message is face to face between me and my immediate supervisor. My supervisor and I had a meeting in her office to discuss scheduling for upcoming projects which is the purpose of the message. My supervisor (sender) asked me how I (receiver) want to schedule staff accordingly in order to efficiently be able to manage the projects over the weekend. I responded with my ideas as to go about scheduling in order to efficiently staff for the projects. My supervisor then agreed with my proposal and I went on to schedule the staff after coming to our conclusions. Given the environment and purpose, the explanation...
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...Business Writing Portfolio Business Writing Portfolio Jacky Baker COM/285 January 04, 2011 Kenneth Mack Part I: Business Writing Steps Planning Analyzing the problem, defining your purposes, and analyzing the audience. Brainstorming information, benefits, and objections to include in the document. Gathering the information you need—from the message you’re answering, a person, a book, or the Web. Choosing a pattern of organization, making an outline, creating a list, writing headings. Writing Putting words on paper or on a screen. Writing can be lists, fragmentary notes, stream-of-consciousness writing, incomplete drafts, and ultimately a formal draft. Revising Evaluating your work and measuring it against your goals and the requirements of the situation and audience. The best evaluation results from re-seeing your draft as if someone else had written it. Will your audience understand it? Is it complete? Convincing? Friendly? Getting feedback from someone else. Is your pattern of organization appropriate? Does a revision solve an earlier problem? Are there any typos in the final copy? Adding, deleting, substituting, or rearranging. Revision can be changes in single words or in large sections of a document. Editing Checking the draft to see that it satisfies the requirements of Standard English. Here you’d correct spelling and mechanical errors and check word choice and format. Unlike revision, which can produce major changes...
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...Running head: AUDIENCE ANALYSIS PAPER Audience Analysis Paper When presenting a meeting such as quarterly sales one must take into consideration the type of audience he or she is presenting the meeting to. One must reflect on the diversity of the group in order to present a well deliberated quarterly sales meeting. The diversity of the audience will help the presenter decided on the proper communication which is appropriate for the tone of the quarterly sales meeting. The presenter must also take into consideration the effectiveness of the message that he or she is trying to state. Managers, sales people, and customers all play an important part of the quarterly sales meeting, each person representing a different audience. Presenting to a multiple audience may seem impossible, but can be done. One must analysis his or her audience when presenting his or her meeting. After analyzing the audience one must take into consideration the types of audience he or she may represent. An audience can contain a gatekeeper, primary audience, secondary audience, auxiliary audience, and a watchdog audience. In the case of the quarterly sales meeting the Managers would be the primary audience. The manager will be the audience that will act on the basis of your message. The sales people will be considered a secondary audience. The secondary audience will ask to comment on the message after it has been approved. The customers would be the type of audience known as the watchdogs since he or...
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...Audience Analysis Paper Your Name COM/285 Date Abstract Analyzing an audience during a speech requires more skills than being able to communicate well verbally. In this paper different types of communications styles will be reviewed. This includes recognizing the characteristics of the audience, appropriate communication channels, and ensuring that the most effective message comes across. Audience Analysis Paper This paper is intended to show the importance of using communication to conduct meetings such as in a board room filled with stakeholders, managers, salespeople and customers giving information pertaining to the quarterly sales of the company. When delivering the speech there are many dynamics that come into play and the paper will discuss all things to be considered while addressing the audience (joseph, 2011) Characteristics of the audience In a global market there are many things to take into consideration while preparing for a speech. The obvious consideration would have to be demographics and all of the inner components of the area including ethnicity, race, and cultural origins. Working in a global market place may mean the meeting being conducting could quite possibly be seen half a world away so the proper acknowledgment of the characteristics of the audience is key. To properly deliver the speech to an attentive audience requires one to address the age, gender, and education, religious...
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...lyrics to become popular and marketable. After analyzing three...
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...Analyzing Messages Sarah Jimenez COMM/470 August 15, 2011 Lisa Kangas, Ph.D. Analyzing Messages According to Rogers, P. S., & Hildebrandt, H. W. (1993), “Management, and much human contact, turns on communication. Writing and speaking are vehicles for getting work done. Talk prompts action, and action prompts talk (p. 1). There are many organizations that use communication methods for employee correspondence. These methods can include verbal communication which include face-to-face conversations and also written communication which include email, faxes, memos and letters. There are factors that influence the effectiveness of communication. When a message is sent the sender is the one who determines the content of the message. The person who receives it is the person who decodes the message. When a message is delivered it contains the information the sender is trying to convey to the individual on the other end. Feedback will let the person who sent it know the person who received it understood the message. The environment setting can range all the way down to the organizational climate, which can help describe the relationship between superior, subordinates and peers. A miscommunication can occur when any of these factors disturb what the message is trying to portray. In the paper, three business-related messages will be analyzed and one will be discussed with valuable feedback. Fall Training Opportunities The purpose of the email was to inform financial...
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...Audience Analysis Paper An audience analysis is a very important first step to successfully preparing for a presentation. Analyzing an audience to present to a group of stakeholders can be quite a tedious task, and the difficulty lies in anticipating responses and needs. Stakeholders are a very diverse group ranging from management to customers, so making sure to prepare the presentation in a way that each subgroup can understand is the critical aspect of performing and communicating successfully. This paper explains the necessary steps to complete an audience analysis. Focusing on presenting quarterly sales information to managers, salespeople, and customers, all preparations are discussed to ensure proper communication that can be understood by everyone in the audience. To begin an audience analysis, it is necessary to determine what characteristics of the audience must be considered. In this case, it is especially important to first identify the primary differences between the subgroups of the stakeholders. Managers, salespeople, and customers will be present, and all have varying needs that will be expected in the presentation of the quarterly sales information. According to Locker and Kienzler (2008), the primary audience usually acts on the information presented and secondary audiences will ultimately be the implementers of ideas stemming from the presentation. In the stakeholder group who will be present at the meeting, the managers are the primary audience and the...
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...Zervos Business-To-Business Message In today' fast evolving business world, individuals and companies are using electronic communication to transact business with one another more than ever. What is more with the rise of digital technologies in electronic communication, businesses have opened the proverbial door to larger international customer base transactions. As companies, organizations, and individuals seek to increase annual business revenue, the way that they communicate has become the focus for targeting business to customer (B2C) and business- to- business (B2B) relationships. Because companies are beginning to compete aggressively for growing online e-commerce, business communication has become less formal as businesses vie to expedient electronic sales information more efficiently. Remaining relevant in today's business world requires that companies develop effective communication tactics to embrace not only the individual customer media but also industrial customer media as well. Therefore, the purpose of this paper is to illustrate how the business communication process works, by analyzing three business communication messages to determine the sender, message, intention, technology, noise, receiver, and feedback contained within the message. Additionally, a sample business -to -business message will be written requesting a working relationship with another company, followed by an unfavorable response to that message explaining the reasons for denying the...
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...Analyzing Message Maximino Ruiz University of Phoenix Analyzing Message The tools, environment, and messages sent and received vary greatly in business. For an organization to have what they consider as quality communication practices, technology and mission objectives must be clear and effective. No one could imagine a sales representative for an organization to be efficient if that individual still used a pager as a communication tool. Location and market share also are determining factors when companies consider the technology used within their business so the company can communicate among themselves and their customers. Clear, the corporation I work for provides the country with mobile wireless broadband Internet to give people the ability to send and receive data “on the go.” To communicate effectively in my business, verbal and nonverbal communication techniques are practiced and applied daily. Face-to-face communication can be accomplished as it always has, or can be conducted through the Internet using video communication services through companies like Skype and Google Voice with video chat. E-mail, text messaging, memos, faxes, and letters are nonverbal forms of communication. Analyzing a message means understanding the flow of how message is created, the intention of the message, how it is delivered to the recipient, who the receiver is, the feedback given, the environment in which...
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...Audience Analysis Paper COM/285 October 2011 Effective communication is essential, globally throughout the business world today. To be effective, one must master the art of communicating verbally, both internally and externally. Communications can take on several forms in business, including but not limited to e-mails, memos, podcasts, wiki’s and speaking to large audiences. Weather communication is verbal or written; one must know the audience they are addressing in order to get their message across and maintain tone control. When initiating an in person meeting one must first consider the audience in which they are addressing and the material that needs to be addressed. I have been asked to present an in person quarterly sales result meeting in front of a group of managers, employees and customers. In order to successfully present this meeting I first must research the information to be communicated, and then preform an audience analysis to ensure my message is effectively communicated to the audience intended. Stakeholders defined in the business dictionary “is any person, group, or organization that has a direct or indirect stake in an organization because it can affect or be affected by the organization's actions, objectives, and policies”. For the purpose of this report the employees, managers and customers will now be referred to as the stakeholders. When...
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...aims of the study, the significance of the study, the research method, the data source, the data collecting and analyzing techniques, the clarification of key terms and the organization of the paper. 1.1 Background Human language is human’s potential as a mean of intentional communication (Yule, 1996: 20). People use language to communicate with each other. Thus, the use of language plays a very important role in people’s communication. There are various languages in this world and those languages are used by people in different nations and ethnics. Different languages used by people in different places and communities are defined as language varieties (Hudson, as cited in Wardhaugh, 1992: 21). People not only need to communicate with other people in one nation or ethnic who use the same language, but they also need to communicate with other people in other nations or ethnics who use different languages. Understanding people’s languages in the language varieties is the way to make a good communication. Therefore, a good understanding is required by people whose languages are different, in order to make a successful communication. 1 There are many ways that can be used to understand different languages and one of them is translation. Translation is the process of rendering the meaning of a text of one language into a text of another language, in which the message that the author of the source language (SL) intends can be understood by the readers in the target language (TL)...
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...Analyzing Business-Related Messages Daneya McMillon Comm/470 30 April 2012 Luette Arrowsmith Analyzing Business-Related Messages Corporations use different communications for employees to correspond with each other. The content of the message use methods like face-to-face communication, video- conference, oral communication, and written communication, such as, memos, letters, text messages, and emails. Be there may both nonverbal and verbal communications supply immediate feedback. There are various factors that may influence the effectiveness of communication. The purpose is the overall meaning for the message being sent out. The sender of the message determines the content of the message being sent out. The receiver decrypts the message received. The message delivered contains the important information to be provided for the individual. The environment is the proclaimer between the supervisor and subordinates relationship on an organizational climate. Technology is the means of ways to communication with one another, The noise can interfere with every aspect maybe external or internal. Feedback allows the sender to receive and send a response from the receiver allowing conformation that the message was understood. In this paper, I will analyze three business-related messages that I received, where as the explaination of how the content, media, and technology of the feedback are appropriate for the purpose and audience. Analyze message on Lateral Transfer ...
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...Xcom 285 Final Business Writing Portfolio Business Writing Portfolio Pamela Williams-Rue XCOM/285 Essentials of Managerial Communication Axia College Xcom285 has taught me many valuable assets that I can use in my future, but I believe that the most valuable thing that I have learned is that communications is not just talking. Communications is about listening and writing as well. It is important in business communications to understand that to effectively communicate one need’s to tune into everything that is going on around him or her. This means that he or she needs to understand the audience, the purpose of, and the most effective way to deliver or receive the message. When discussing resources businesses use to effectively communicate, I learned other methods of communications, what role those methods play in our daily activities, and ideas on how to use them. It was great to take those trends and focus on using them effectively to reach a specific audience, and what characteristics of the audience need to be considered when trying to ensure that the audience is being reached effectively. One of the more interesting assignments was the cross culture communications matrix. The reason I found this interesting was because it gave me a better understanding of the diversifications of the world. It was also fun to read about what was considered socially acceptable, un-acceptable, and the norm for different parts of the world. Week eight’s discussion about the laws and policies...
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...In my younger days, I thought of the term literacy as being able to physically read a written piece of work. I thought the ability to read was when an individual could actually pick up a book, magazine, or even the daily news, and have the ability to understand the collage or words on the page. Most believe that this simple understanding of what words are on the paper is all there is to know about reading. But what most people do not know, is that there is a much deeper meaning behind the word literacy. Along with being able to actually read a piece of literature, there is also having the ability to determine what that piece actually means or the overall message behind it. This helpful but yet difficult skill to attain is the ability to analyze. Many individuals tend to leave the process of analysis out of the equation when discussing literacy abilities. Some also over look the fact the knowledge gained through reading can be applicable to life in general. Consequently, these talents are not just acquired overnight. Learning to read and understand written words and languages takes time, as there are many more parts to literacy than one would imagine. Although learning to read can prove to be difficult, even for the smartest of children, everyone has to start somewhere. For me, my journey began when I was in kindergarden. My teacher, Mrs. Kroon, had a clever trick to help teach her students how to read. She believed that learning to read starts off with becoming familiar with...
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