WHAT CSR MEAN AT AVIVA
Aviva’s CSR policy governs performance in eight related elements. These are management of their relations with customers, workforce, suppliers and the community; of our performance in respect of the environment, human rights and health and safety and of adherence to rigorous standards of business conduct. The CSR policy sets out how they approach business and how they deal with people in pursuing our business.

WHY AVIVA PRACTICE CSR

Aviva practice CSR because they believe that it is the right way to go about business. In their opinion, you do not put a price or a cost on good ethics. You practice it simply because it is the right thing to do programme. They regard it as an investment in building organizational strength for today and durability for tomorrow. In all senses, it builds value. In their view, the practice of CSR enhances the business performance both in the short and the long term. It also increasingly engages our employees, our investors and our customers. AVIVA BOARD The Aviva board reviews the policy, programme, progress and plans annually. The Aviva board has given local CEOs to review CSR progress annually. The group chief executive is the executive sponsor of the CSR reports to him via the company group secretary. The chairman takes regular reports on CSR during the year. The group chief executive has further required the director of CSR to challenge, when necessary, any group matter from a CSR perspective. Each CSR policy has a primary “owner” responsible for promoting, co-ordinating and monitoring progress across the group. Direction of the programme is steered by a number of different influences.

CSR review group The CSR review group, which meets annually, is the group’s primary review mechanism. It brings together representatives from the businesses, head office, external advisers and our external