...Bad News Letters Ashley Allard Culture Free Memo TO: Irene O’Connell New Product Manager Ireland International Landscape Tools, Ltd. FROM: Ashley Allard New Product Specialist Chalmers Industries ABOUT: Not Interested at this Time This is to advise you that Chalmers Industries will not be manufacturing mid range blades. We regret to inform you that although the mid range blades are of decent quality they are not a good fit for Chalmers Industries. Please keep Chalmers Industries in mind for any future products. If you wish to contact us for any more details, please contact Eileen Dawson, our business manager at 212-986-4343 ext. 1234. Japan Sample September 14, 2012 Mr. Akira Yamoto, New Product Development Coordinator Tokyo Business Blades 15-17 Ginza 9 chrome Chuo-ku Tokyo 104 Ms. Ashley Allard New Product Specialist Chalmers Industries 3 East 43rd Street New York, NY 10017 Dear Mr. Yamoto: Allow us to extend Our sincere salutations, Here at Chalmers Industries our motto is “ChipRite or don’t chip at all”. It has been a motto that has been true throughout the 20 years that we have been in business. As such we are reevaluating the products that are being sold at Chalmers Industries. We do hold a standard with our chippers and we want to be sure that our customers are getting high quality products. We regret to inform you that we will not be using your mid range blades. Your services have been greatly appreciated...
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...Ryan Anthony Albino S28, SPBUSCOM Good News Communication Beginning • I am delighted • It’s a pleasure • You’ll be thrilled • I’m very pleased • I have good news Middle • I am delighted to inform you that you’ve won the first prize. • It’s a pleasure to announce that UCPB will be our new partner • You’ll be trilled to hear that your work buddy is returning next week. • I’m pleased to let you know that our company has grown substantially. • I have good news. Citbank has accepted our proposal! Closing • Keep up the good work • I look forward to having more with your company • I look forward to meeting you. • We sincerely appreciate your care and concern during this time of transition. • We look forward to serving you again Bad News Communication Beginning • Our companies have enjoyed a mutually beneficial relationship for many years. • I appreciated learning about your organization… however, • I admire your organization and I am honored that you invited me to speak • Thank you for submitting an application for the Managerial position opening. • Your company has offered a quality product to the running community for the past 25 years. Middle • You have very good credentials. • My schedule for the month is already full. • The company’s budget is tight for the last quarter of the year. • You’re product is no longer covered...
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...ENGL510 – Foundations of Professional Communication Writing Assignment 3 – Bad News Message/Group Project Below you will find five documents: 1. The assignment itself – pages 3-4 2. A template to follow in writing the message called for in the assignment – page 5 3. A letter you can use as a model for the message called for in the assignment – page 6 4. The criteria that will be used in grading the message – page 7 5. The form you will use in Week 5 to evaluate fellow group members - page 8 Please read all of these carefully and let me know if you have questions about any of them. In addition, please note that in the second Week 4 discussion—Working in Groups/Writing Bad News—you will be preparing to get started in this group project but that you will not actually begin the project until Week 5. In Week 5, please save, as a Word document, using the file name “3yourlastname1,” the draft that the group as a whole has agreed on, and post it in the Week 5 Bad News Message Draft Dropbox by midnight Sunday. In Week 6, please save the revision that the group as a whole has agreed on, using the file name “3yourlastname2,” and post it in the Week 6 Bad News Message Final Dropbox by midnight Sunday. You will also post, in the Week 6 Group Project Peer Evaluation Dropbox, a form in which you will evaluate the input of your fellow group members. I will grade the messages, using the 55-point criteria sheet below and giving all contributing group members the same...
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...The delivery of bad news Dear colleagues, Thank you for coming in! On behalf of the executive team I have some information regarding our company I would like to tell you. The main theme of our meeting today is informing you about new rehabilitation plan of the company for the next 3 years. The prolonged economy uncertainties have caused the company experienced financial difficulties and it forced the Board of Directors to create the detailed action plan for the future development of the company which should help us to sustain the business in spite of the facts that our revenues dramatically decreased and 16 shops are currently working with losses, and also and not ignoring cheaper bread offered by our competitors. We are sure that the new plan will create a new opportunities for the company. According to analysis of the range of our products it was decided to focus more on some products with the higher profitability taking into consideration the fact of increasing in the price of wheat influenced by bad crops. Detailed list with the range of products and quantity produced will be delivered to you after this meeting. In frame of action plan Company will organize 2 special trainings for all staff. First one will focus on small business management and customer service and the second aimed at improvement of your skills in baking and selling, which are creating the opportunity to all of you to participate in the business from different sides. Hope you will enjoy it and receive...
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...Bad News Message – David S. Moody From: David S. Moody, Sales Manager, Easy To Be Green To: Construction Manager, Greenfield Community College Date: 3 August 2015 Ref: Change in location of Venting Apparatus Sir and/or Ma’am, Here at Easy to Be Green, we pride ourselves on being the leader in installing energy efficient heating, cooling, and insulation systems. And since these systems are custom designed to meet you, the customer’s request, it involves a variety of Sub-contractors. And with this in mind there are time limits as to when we can make changes in the design. This morning one of my sales team, Chris, came to me with this problem, and I am writing to you so I can explain the reason as to why we will be unable to change the location of the venting apparatus, that you have requested. I understand that you had written to Chris requesting this change to accommodate a change in the campus’s overall design plan. There are two reasons as to why this Change cannot be accomplished; 1. There is a zoning restriction on this kind of Vent. I do understand that it is not widely enforced, but I feel as one of the leaders in this industry that it would not be beneficial for us to disregard this restriction. 2. Your request has come in late and there is only 1 month left before installation of the vents. This late addition was quoted to add $5000 dollars to the price of the contract. It is not practical for us to deviate from the written agreement. And therefore...
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...BRAC University Topic: Writing Bad-News Messages “A letter refusing a formal invitation” Submitted to: Jerry Cornelius Cardoza Lecturer, BRAC Institute of Languages, BRAC University Submitted by: Nasrin Sultana Maesha BRAC Business School ID: 14304156 Section: 03 Date of submission: 15th February, 2016 10th February, 2016 Mr. Mashuk Zaman President Dhaka Community Service Foundation Dhanmondi, Dhaka-1205, Bangladesh Subject: Invitation to the opening ceremony of the school Dear Mr. Zaman, We appreciate Dhaka Community Service Foundation and the various steps you have taken to alleviate poverty through educating the street children and giving them many more facilities and so we at ABC Human Welfare Foundation have supported you in many ways. Thank you for inviting me to your grand event of the opening of your school for street children. You will be glad to know that ABC Human Welfare Foundation has finally got the chance to contribute to ensuring the safety of the women and children in Palestine due to which we have to host a great deal of meetings on this issue during the week of February 28 and March 6, 2016. As it is really going to matter to the people out there, my support staff and I will be devoting our time and effort to these events. My assistant, Arnold George will be attending your grand event in my absence. Although it would have been great for me if I had had the chance to attend the event but the circumstances are unavoidable and...
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...Assignment 2.1: Bad News Message ENG 315 – Professional Communications To: Jane Doe From: joe doe Subject: Request for Refund Date: 4/20/2014 Dear Jane, Thank you for taking the time to contact the Super-Fast Printing Company. We like hearing from our loyal customers and appreciate your business over the years. As CEO, I would like to personally thank you for your purchase of the Super-Fast Printer 2000 and for being a devoted customer for so many years. Over the years Super-Fast Printing Company has had to formulate various company policies. One of these policies is that our customers have a one year warranty on parts and repairs. We feel that this allows sufficient time for any manufacture defects to become apparent and to prove our superior quality products. After the one year warranty, it is the responsibility of the customer to pay for maintenance and repairs. Our records indicate that you did not schedule any of the suggested maintenance and there is no repair history on this machine. Unfortunately, we are unable to accommodate your refund or replacement request, and do hope you understand why we must make this decision. However, we would like to offer you a free estimate for repairs and a discount on parts and labor for your customer loyalty. I have contacted our repair department and they are awaiting your call to schedule the free estimate. I have also contacted our sales department and they are prepared to offer you a loyal customer...
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...English assignment ’Section A’ 1. Write a summary of "Bad stress, good stress" in about 150 words. Text two. Bad stress, good stress by Sacha Bonsor is an article that deals with the issue of coping with stress. Stress is your body's way of responding to any kind of demand, it can be caused by both good and bad experiences. Sacha Bonsor starts off be saying that stress has become a too common word and an overrated term in modern language which she highlights with the growing statistics over stress from the UK economy. The article also mentions ‘psychological flexibility’. This is a term increasingly used by academics and psychologists, to describe people who use their fearful situations for a constructive end. Some people tries to avoid stress in their lives, in some situations its damaging but it’s also vital to our health and well being. 2. Outline of the various stress-related problems. Stress is your body's way of responding to any kind of demand; it can be caused by both good and bad experiences. The least stressful jobs could be dinner ladies, unlike teachers who experience it daily in the class. “Mind and body this week”: Danger: “Stress at work” by Eilish O’Reagan. Eilish O’Reagan tells us about which jobs have the biggest stress hold and the lowest. The least stressful job could be dinner ladies, because they don’t interact with children the whole day, only during break times. One of the most stressful jobs is being a teacher, because they unlike the...
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...Globalization in Business Donovan Chase PHL/320 12/22/2014 Bridget Peaco Globalization in Business Is globalization good or bad for your business? (1, premise) Globalization is viewed as either good or bad depending on your particular situation. For example, if you are an emerging growth industry, globalization represents a significant opportunity to access broader geographic markets, to accelerate growth and expand your business. (1, conclusion) However, if your business is an industry that has imploded due to the onslaught of global competition, or you have suffered a job loss due to downsizing or outsourcing you probably have a very negative view on globalization being good for business. Is Globalization “Good” Before we can decide what is good we need to have a definition of “good” as it relates to our topic. According to "Merriam Webster" (2014), Good is defined as something that is right or good. Something that has economic utility or satisfies an economic want. An example of good in the way we are defining it is the difference between good and bad. I personally feel that globalization is not good for the business of America. (2, premises) Globalization takes jobs away from people in the United States which raises the unemployment rate. (2, conclusion) Therefore, negatively impacting our economy. Workers can often be forced into accepting worsening...
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...Should youth 11 years old and younger be exposed to competition, i,e, scoring? Competition can be good for children. It can help children develop healthy attitudes about winning and losing. Children are not born with the natural urge to compete. This is a learned skill and behavior. Competition usually starts at about five years old. Competition can encourage growth and push a child to excel. Competition can also be very rough for a young child. There must always be a winner and a loser, but young children sometimes just can’t deal with losing. The question is, can a young child handle defeat and at what point do you no how much a child can take? Losing is a serious business, especially for a child who really wants to win. Winning, losing, or playing against others has little or no meaning for children under the age of seven. They are more concerned about the rules of the game and how the games are played. They often break the rules, because they can’t remember .By the age of eight, children can follow rules and understand what it really means to win or lose. In 2001, a survey was conducted by Sports Illustrated for kids. The survey found that seventy percent of children quit organized sports by the tender age of thirteen. They said that they were no longer having fun. Often this happens because referees, coaches, and parents are continued more caught up in the competition than the children. The focus should not primarily be on winning or...
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...a ‘pay for performance’ based system that truly compensates differential performance? Yes [ ] No [ ] undecided [ ] 5. Would you support a system of remuneration that considers both length of service and performance? Yes [ ] No [ ] undecided [ ] INSTRUCTIONS: These are some statements education administrators, teachers and other students have made about teaching and remuneration based on performance, please read carefully and state whether or not you agree with them by circling the letter corresponding with the responses. 6. Compensate teachers based on their actual classroom performance. a. A very good change b. Somewhat of a good change c. Somewhat of a bad change d. A very bad change e. Don’t know / refused 7. Retrain teachers who are not able to do the job expected of them;...
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...Good Strategy –Bad Strategy Video Note Taking Questions Use the following questions to take notes while watching the video. 1. What does the author say the “core of strategy” is? The core of strategy is to focus on how to achieve goals. 2.What is a “kernel”? What is it composed of? Kernel is a good strategy; it’s the central of the strategy growth. It is composed of guiding policy, diagnosis, coherence action. 3.What is wrong with the statement “Bad strategy is the absence of good strategy.”? Bad strategy is not the absence of strategy, it’s an active force, a mistaken belief, and how we think strategically and how to create strategies. 4.What are the hallmarks of a good strategy? Of a bad strategy? 1. Bad strategy is a too high expected goal; 2. It’s fluff, it’s vaporous concept. Bad strategy is like an ostrich put its head under the ground. 5.What does the story of David & Goliath indicate? 6.What is the power/the lesson to be learned from the Andy Marshall story? 7.What is “bad strategy”? Bad strategy is not the absence of strategy, it’s an active force, a mistaken belief, and how we think strategically and how to create strategies. 8.What are “blue sky” objectives? Why are they bad for strategy? 9.Why does bad strategy flourish? 10.What is the “kernel”? Explain the three elements. It is composed of guiding policy, diagnose, coherence action. Guiding policy is how we solve the problems. Good strategy would try to find diagnosis...
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...“Greasy Lake” – Story Analysis “Greasy Lake” was published in 1985 along with other stories from the author, T. Corahessan Boyle. The story is a gripping tale of three teen boys ‘living on the edge’, in which the author presents himself and his friends as a group of dangerous individuals. One would think that the narrator has truth in his words, but all events in the story point to the contrary. T. Corahessan Boyle, or T. C. Boyle for short, is an unreliable narrator. The truth of this story is not in the text, but in the underlying meanings and subliminal nuances. This hidden reality really helps the reader make a direct judgment of the characters. After reading between the lines, one quickly finds out who the characters are, but more importantly, who they are not. Every 19 year old boy wants to be tough. Reputation is everything to a teenager and toughness is the cornerstone of that reputation. Even though most boys at 19 are far from being truly tough, they sure do play the part. “Greasy Lake” outlines the adventure of three wanna’ be tough dudes. Throughout the story the author, also the narrator, leaves hints for the reader to help determine the characters background. He refers to them as ‘mistakes’ but after a while the reader realizes that the one sole mistake was the boys fronting to be tough in the first place. The second line of the story immediately triggers a judgment call for the reader. The narrator comes outright and says, “We were all dangerous characters...
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...Chris Johnson 11224 Holmes Road Kansas City, Missouri 64131 08/17/2014 Steve Smith Construction Manager Greenfield Community College 12345 Alphabet Drive Greenfield, Ohio 78542 Dear Mr. Smith: Your many ongoing construction and renovation projects at the Greenfield Community College has made you one of our most valued customers. We are looking forward to continuing the work on the campus’s overall design plan. Your recent request to change the location of the venting apparatus to accommodate a change in the overall design plan has been brought to my attention. Although the request was made two weeks after the specified contract date, I contacted the design engineer for this project in an attempt to facilitate the request. Unfortunately, there is a zoning restriction that prevents the kind of venting location that you have requested. EBG naturally has a policy in place against violating zoning restriction; however, to satisfy you as the customer, the legal department was consulted to get their input. The guidance provided was not encouraging. Greenfield Community College and Easy to Be Green are both very active participants in the community; violating zone restrictions and having these violations made public attention is not the image or view that either organization would deem as a good course of business. Therefore, EBG cannot accommodate your request to change the location of the venting apparatus. I am willing to work with you and the engineer to explore other...
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...A Good Man Is Hard To Find Summary The story begin with this family that wanted to go on a trip. There was a disagreement between the grandmother and the rest of the family. Everyone wanted to go to Florida except the grandmother, she wanted to go to Tennessee instead. The grandmother tried to change her son mind every chance she get. She handed her son bailey a news paper explaining to him about this man that is called the misfit and how he escape from prison and he is headed to Florida. Nobody was taking her seriously. The next day everybody got in the car especially the grandmother she seem to be having a good attitude toward the trip. She secretly brought her cat Pitty Sing along and hid her in this basket. They got on the road and begin their trip to Florida. During the trip the grandmother plays games with the children and also told them stories. They stop at this restaurant to eat, the grandmother had a conversation with the owner red Sammy and his wife. She also talked about the misfit. When they got back on the road the grandmother told the kids about this old plantation which got them really excited and convinced their father to go see it. The grandmother told her son Bailey to get on this dirt road and that was the only way of reaching the plantation. After driving for a while they did not see anything. The grandmother suddenly realize that the old plantation was all the way in Tennessee. She was so embarrassed about the situation that she did not say a word...
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