...MGT5000 Management and Organisational Behaviour : Assignment 2 Task 1 - Scenario ( 396 words) Back to one and half year ago, Luke Michas, a new Director of product development was hired and appointed to merge the Product Design team in US and the Product Development team in China both were solely in the past and managed by different managers in 2 countries. Both teams carry more or less the same function in the company, as top management never proper define the role of 2 teams, managers at US and China were all trying to grow their divisions in terms of staff and authority and resulting great difficulty in getting along owing to existing negative perceptions about the other group. Manufacturing partners are in China, vendors are getting confuse and projects are always delay and cost high when one team turn the others comments down. Luke, past was the Director of product development in a golf accessories manufacturer company with 15 years experience leading 30 peoples with good reputation. He is an open-minded manager willing to listen individual’s needs, and always gives positive and great idea to help his team in case of trouble. The first day of Luke’s on board, he had imperiled to 2 regional managers that if they will not cooperate with each other, he would fire the redundant one. Subsequently, 2 major changes are in the team with the intervention of Luke. Videoconference meeting is held weekly and “Team members exchange program” was introduced. The weekly...
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...KhongorgerelGankhuu MG371HOA: Mgt& Organizational Behavior Instructor: Frank Conforti August 26, 2014 Homework Assignment #1 Bloomberg Business Week case in the news; page 32-35 1. How does CEO Jelinek’s management approach resemble that of former CEO Sinegal? * -Since they have high level management skills, they especially focus on their wage and health benefits to keep and make their work environment happy in satisfaction condition. Sinegal boosted those benefits when Wall Street repeatedly asked it to reduce and Jelinek has valuable opinion that people need to make a living wage with health benefits. 2. How would you describe Costco’s approach to planning and strategy? * -I would describe Costco’s approach is that they are increasing international presences which are located in EU and Asia. It is good planning move to make global deals. Costco has diverse strategy to increase gross profit and pay the wages, such as they sell and buy more products than anyone and it allows to bulk discount from its suppliers. 3. What is Costco’s approach to managing its workforce? How has this approach influenced the culture and values of the company? * -They pay more than other retailers and 88% of employers have company-sponsored health insurance. However they do not hire business school graduates and 70% of their managers started at the company by pushing carts and ringing cash registers. The Wall Street Journal case in the news; page 75-77 1. How would you...
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...technical roles to employees as well and also develop such an equitable performance appraisal and reward system for all employees so that there will be equity and discipline among employees and most importantly recognition of innovative ideas should always be justified and based on merit. The Human resources of the company need to be restructured in such a way that more attention is drawn to towards making sure that the right and only mission-oriented people are employed since the firm is on a fast track of growth. Finally, good incentive package should be put in place to encourage hard work and great ideas towards the Achieva’s organizational goal. Q2. What kinds of management changes need to be made to solve them? Ans. The founders too have their roles to play in all of these, they should recognize that management of the firm is now essential by developing some sort of organizational chart, assign all those with managerial roles either a title or some acknowledgement of their duties and...
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...ASSIGNMENT Course Code : MS-01 Course Title : Management Functions and Behaviour Assignment Code : MS- 01/TMA/SEM-I/2013 Coverage : All Blocks Note : Attempt all the questions and submit this assignment on or before 30th April, 2013 to the coordinator of your study center. 1. “Retaining talent, inculcating sense of loyalty for maintaining efficiency in terms of profit generation, managing survival and growth, are some of the most difficult challenges before a professional manager in evergrowing competitive business environment”. Elaborate this statement, explain underlying concepts with examples from the organization you have worked for or familiar with. Briefly describe the situation and the organization, you are referring to. 2. Define and describe Mission, Objectives, Goals, and Strategy in organizational context. Briefly explain the strategy formulation process in an organization you have worked for or familiar with. Briefly describe the organization you are referring to. 3. What are the determinants of organizational climate and culture? Briefly describe how do these affect various functions of the organization. Explain with examples from the organization you have worked for or familiar with. Specifically describe the situations and main features of the organization you are referring to with respect to the concepts referred in this question. 4. What are the factors which influence the structure of an organization and how? Explain...
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...Positive Behaviour Management EGD 351 Jemma Peers S0500854 CONTENTS PAGE 1. Introduction 2. Background information i) Background information on the child ii) Background information on the family iii) Observation of behaviour of parent and child on entering setting 3. Observation of behaviour from child • Behaviour • How this behaviour could be learnt • Consequences 4. Back ground to behaviour management strategies 5. The strategies used and their outcomes • Strategy 1 • Strategy 2 • Evaluation of strategies used 7. References 8. APPENDIX • I.B.P • Timed observation • Examples of Proactive strategies used Introduction For the purpose of this essay, I will be focusing on the behaviour management of children in classrooms as teachers spend most of their time in the classrooms with children. Teachers face several challenges while teaching young children, One of the major challenges teachers need to adjust to while teaching in the early years is to be able to effectively manage the behaviour of children in a classroom setting. “Teaching is a very stressful and demanding occupation. There are many facets of the job that contribute to this stress- behaviour, curriculum demands, workload, admin tasks and the list goes on. One on the key skills of being...
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...Behaviour management methods based in behaviourism advocate rewarding pupils when they conform to school expectations and punishing them when they do not. The external environment is heavily emphasised in behaviourism, with positive reinforcement provided by teachers to encourage favourable behaviour (Skinner 1985, 293). Rewards such as stickers, extra play time, praise, or being designated teacher's helper are examples of positive rein forcers. Negative reinforcement is similarly used by teachers to discourage inappropriate behaviour (Skinner 1985, 293). Punishments such as withholding recess, writing students' names on the board, or requiring extra work act as negative rein forcers. Most teachers learn behaviourist methods in their pre-service training. For example, many teachers are instructed by their professors to ignore some inappropriate behaviours (Obenchain and Taylor 205, 9). The theoretical reason behind this response is that if the student is not rewarded by teacher attention, he or she will eventually stop the behaviour. This planned ignoring is called the principal of extinction by behavioural theorists. The principal of extinction states that if in a given situation a person exhibits a certain behaviour and that behaviour is not reinforced, the behaviour will lessen when that given situation is again presented (Obenchain and Taylor 205, 9). However, negative reinforcement can also work against good classroom management. For example, teachers are often directed...
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...Human Nature And Managerial Behaviour Management Essay A managerial style this is also to guide me along the way and take a picture to draw won my attention to difference bits of knowledge. If I have a good managerial style then I can take with me on my journey to becoming a better manager. And also manager need to some master basic skills and we have to find out what is management is the vital skills involved the most important tasks that I have to carry out and how I am become to be a good manager. 1. About human nature and managerial behaviour: Human nature is the common qualities of all human being people behave according to certain principles of human nature. Human needs are an important part of human nature. Values, beliefs, and custom, differ from country to country and even within group to group, but in general, all people have a few basic needs. As a manager or leader we must understand these needs because they can be powerful motivations. The models which make suppositions about human nature and behaviour at work: Our sense of self worth of significant is related to our social human nature behaviour. But it is not only an image presently by oneself or attributed to us by others. It is also depends with expectation and obligation about how to behave. Assumption: the theory X managers believes that people have an inherent dislike to work, wish to avoid responsibility, and must be coerced, controlled, directed, and threatened with punishment in order to achieve...
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...parents are features of schools where behaviour is good”. This research has been aimed to analyse other research materials into behaviour management for learning where the minority of pupils do not enjoy school, work hard and behave well. Poor and disruptive behaviour in the classroom reduces children’s ability to concentrate and absorb information; and it unsettles children and causes immense stress for teachers. (House of Commons Education committee Jan 2011) In a report on school behaviour and discipline, chaired by Alan Steer (Department for Education and Skills (DfES), 2006), effective leadership at schools is essential, the...
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...Management Process & Organizational behavior ASSIGNMENT NO-2 Q1) Compare and contrast Taylor’s philosophy of management and Gilbreth Couple’s philosophy of management. Answer Frederick Winslow Taylor is regarded as the father of scientific management and was one of the first management consultants, and Frank and Lillian Gilbreth, are known as the ‘Gilbreth couple’. The main basis on which the management philosophies of both Taylor and The Gilbreth Couple, can be compared and contrasted is their respective work on TIME AND MOTION STUDIES, while Taylor was more concerned with ‘saving time and energy’ and focused primarily on the “saving time” aspect and the standardization of tasks, his time studies had to work in unison with the motion studies of frank and Lillian Gilbreth who included the concept of ‘fatigue’ in the time and motion studies. Time study developed in the direction of establishing standard times, while motion study evolved into a technique for improving work methods. The two techniques became integrated and refined into a widely accepted method applicable to the improvement and upgrading of work systems. This integrated approach to work system improvement is known as methods engineering, and it is applied today to industrial as well as service organizations, including banks, schools and hospitals. THE OBJECTIVE OF CONDUCTING TIME AND MOTION STUDIES The main objective of a time and motion study is to determine reliable time standards for the...
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...MGT 5000 Management and Organisational Behaviour – Assignment 1 Task 1: Scenario (403 words) CCM Pharmaceuticals Sdn Bhd (CCMP), the company of which I am attached to, acquired Duopharma Biotech (M) Sdn Bhd in 2006 which was later renamed as CCM Duopharma Biotech (M) Sdn Bhd (CCMD). Integration process started late 2008 with the Sales Department being the first. The integration of the Sales Departments of both companies started with the OTC Department of which I am one of its team members. The OTC Department comprise of four (4) teams, namely the High Traffic Outlet (HTO), Independent Retail Outlet (IRO), General Practitioners’ OTC (GP OTC) and the Lower Trade (Chinese Druggist and Wholesalers). Just before the integration took place, the management of CCMD promoted most of their employees in terms of job grades and some with job titles as well. Adjustments were made to the salaries of their employees whereas at CCMP nothing was being done. As employees of CCMP and not being aware of what was happening at the CCMD, we just ‘let nature take its cause’. As integration began to take place, the sales staffs from both the companies were slot into the 4 different teams with each team having at least one member from the other company and vice-versa. Of the 4 teams, 3 of the team managers were from CCMD, the company in which CCMP acquired. Part of the integration process also involved a change in the rewarding system whereby the management decided to adopt to the commission...
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...1. Create a behavioural description of Laura and Luke, comparing and contrasting their profiles. Are they suited to their jobs? Laura and Luke have a number of behavioural distinctions that are both similar and vastly different. Luke’s Behavioural Profile Luke can be said to be someone who has a Type A Personality. This is because it is evident that he is someone with consistently as a sense of time urgency and impatience, which can causes exasperation and irritation which can explain his fiery temper. As noted by Friedman (1996) like other Type A’s, his competitive drive leads to stress and an achievement driven mentality which is evidence by his belief in monetary incentives and rejection of the “warm and fuzzy” HR style. His tendency for stress as evidence above is also indicative of a negative emotional stability which can also be linked to Type A personalities. Similarly, using the Myers Briggs Type Indicator (MBTI) model (Robbins et al, 2010) Luke’s personality can be described as being more of an ESTJ type in that he has a very practical and matter of fact approach to work. His lack of interest in socialising with others or desire for staff to socialise with others is indicative of his desire to achieve results in the most efficient way possible, a trait which is commonly associated with this personality type. Laura’s Behavioural Profile Like Luke, Laura also exhibits a somewhat negative emotional stability in that she also appears to suffer from stress. This...
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...Topic Team Management and Behaviour Introduction In this competitive world today, various business industries are taking every possible step to differentiate themselves from others on the field. Some are inclined towards innovation, while others are striving hard to develop high quality substitutes of already existing products and services in the market. One of the most complex though important activity each company wishes to master is hiring the best talent available in market and then forming the most efficient teams within the organization. Team building is in itself a herculean task that demands brainstorming and investment. Hiring the best talent in the market would count to nothing if the individual cannot adapt to the working environment of the team and organizations. It is not surprising to see various contemporary organizations investing huge sums of money towards talent acquisition. In addition to technical and analytical abilities, the human resource departments search for the right soft skills in the prospective employee. Top talent is often rejected if it does not possess team skills. A good prospective employee, be it an operational staff, a middle level manager or a top level consultant, is expected to be knowledgeable about the importance of working collaboratively, build partnerships within the organizations and possess skills to build and lead teams of 21st century (Michael, 2012). Various organizations are sweating over the need to understand...
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...Saint Petersburg State University Graduate School of Management Group project for the Organizational Behavior course “Aeroflot” MiM, cohort II, group 5 Group members: Cherenko Polina Pitubaeva Tatiana Samadov Imruz Tarasenko Vladimir Supervisor: Assoc. Prof. Latukha Marina 2015 Table of Contents 1. Aeroflot’s Background 3 2. Country-specific context 7 3. Peculiarities of OB and HRM in country of a company’s origin 11 3.1. Main Characteristics 11 3.2.Trends 15 3.3.Perspectives 16 4. HRM strategy and practices and OB areas 17 4.1. HR Policies 17 4.2. Employee training 18 4.3. Department for Aviation Personnel Training 18 4.4. Aeroflot Aviation School 19 4.5. Social Programs For Company’s Employees 20 4.6. Health and safety 21 5. Analysis of existing problems and challenges in OB or HRM areas. 22 6. Problem description and analysis. Recommendations 24 List of Sources 27 1. Aeroflot’s Background After the World War I many European countries started to look forward civil aviation development. Since then, Soviet Union Government established Dobrolet - the first Russian air fleet that had flights from Moscow to many airports in European part of the USSR and nearest foreign locations. In the beginning, only one plane served the route from Moscow to Kenigsberg (Kaliningrad). That plain could accommodate four passengers and mail carriage. During early years of activity the company enhanced number of flight, adding following destinations...
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...BEHAVIOR MANAGEMENT STRATEGIES TO USE EVERY DAY Behavior management is a style of parent/child interactions that focuses on a positive and pleasant approach. This approach will assist you in establishing interactions that will promote desirable behavior. The methods presented are not something to be used occasionally. For them to be fully effective, you must apply consistently across all areas of your child’s life – continually. Even though implementation can be difficult at first, eventually these techniques will become second nature to you. Even if you’ve tried some of the techniques in the past, it is important to try them again; they may have been less consistent last time you tried. They may be taking awhile to be effective, but keep in mind the longer the behavior has been evident, the longer it will take to change it. Behaviors can also change over time. New ones appear in the place of old. Those skills you learned in the past might be more applicable to what you find concerning today. It is your job to focus on the behavior you’d like to increase or decrease, the more you learn about behavior management techniques, the more tools you’ll gather to help shape and promote the behavior you’d like to see more often. BEHAVIOR IS: Any action that can be seen or heard Is observable Is measurable BEHAVIOR IS NOT: Your reaction to the situation Your interpretation of the situation Your expansion of the situation An effective method of...
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...Eastwood City ------------------------------------------------- A Method of Research and Thesis Paper Presented to the Faculty of the Hotel and Restaurant Management Arellano University - Pasig ------------------------------------------------- In Partial Fulfilment of the Requirement for the Degree in Bachelor of Science in Hotel and Restaurant Management Presented By: Calinao, Loreinn G. Tierra, Alyssa Marie G. Encio, Mary Bless Estrada, Erik E. Romero, Jerry Arellano University – Pasig Pag-Asa St. Brgy. Caniogan Pasig City Approval Sheet In partial fulfillment of the requirements for the degree of Bachelor of Science in Hotel and Restaurant Management this Method of Research entitled “AN ANALYSIS ON HOW TO HANDLE DYSFUNCTIONAL CUSTOMERS AND HOW THEY AFFECT FOOD SERVERS IN SELECTED RESTAURANTS IN EASTWOOD CITY” was prepared and submitted to the College of Hotel and Restaurant Management. PROF. LOUIE REYES Adviser Approved by the members of panel on October 2014. With a grade of ____ ________________________________________ Chairman _______________ _______________ _______________ Member Member Member Accepted in partial fulfillment of Bachelor of Science in Hospitality and Restaurant Management PROF. KATHERINE GUEVARRA Program Chair, SHTM Chapter 1 Introduction 1.1 Background and its problem Among all the business topics that could be written...
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