...Case Study 2-4 Better Boston Beans Lisa Clanin The Ethics Environment ACCT 530 Week 3 Date: September 21, 2013 Better Boston Beans Dilemma With this particular case study I will discuss several questions and facts regarding Better Boston Beans. 1) A brief summary of the case. 2) Briefly explain the Six Pillars of Character. 3) Evaluate the actions of the parties from the perspective of six pillars of character. 4) evaluate the actions from the perspective of Kohlberg's six stages of moral development and what ethical reasoning can you develop from this case? The case takes place in a coffee shop located in Boston’s famous Faneuil Hall Marketplace called Better Boston Beans. In this particular case Cindi is a recent college graduate that wants to experience “the real world”1 while making up her mind about grad school. She has been at the coffee shop for six months and has been thinking that it may be time to apply to grad school due to the actions of the assistant shift manager, Lyndell has made it a habit of late to leave early thus leaving Cindi to handle customers and close on her own. Cindi has not spoken to the supervisor about Lyndell’s behavior but is considering doing so because of it is becoming a regular habit and has affected customer service. One night after Lyndell had already left a group of tourists came in and commented on the fact such a famous American coffee shop has only one person working. Cindi told the customer that her coworker was ill...
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...Enterprise IT at Cisco Case Write-Up | Summary: Enterprise IT at Cisco Systems is an interesting case that demonstrates what happens when a company’s IT infrastructure is decentralized. In the case of Cisco, the word decentralized was demonstrated in how the individual departments conducted business in their own ways and not in conjunction with other business functions. At one point, this approach was encouraged as it was believed to allow departments, and the people running them, the ability to avoid company politics, to ensure their priorities were met, and to encourage each department and individual the opportunity to be creative and innovative, which is a fundamental component of Cisco’s company style. Brad Boston, CIO of Cisco, believed that it was possible to retain that company attitude of innovation in a more centralized manner to decrease redundancy and formally integrate systems. While there was a great deal of pushback from employees, and the full centralization will take a great bit of time, Boston was making the best choices for the company. 1. How did Cisco find itself in such trouble with regard to its internal IT in 2001? Why didn’t the single ERP system help more? Why didn’t this ensure more consistency? As briefly mentioned above, Cisco found itself in such trouble as a result of allowing every department and employee operate freely and with little regard for what others were doing. As stated on page 4 of the case study, “Boston also discovered that...
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...The assigned course reading for EDU 658 Instructional Leadership was very interesting. The case studies provided a lot of information. I especially enjoyed reading the case studies about leadership styles. I also enjoyed learning about resonant leadership. When reading chapter 1 in Cases in Leadership I had a chance to learn from someone else’s point of view whether leadership is a trait or a process. When reading Chapter 2 of Cases in Leadership I learned The Character of Leadership. In Primal Leadership: Learning to Lead with Emotional intelligence I learned that leaders have to care about the people they lead. They must also listen and ask questions to show that they care so that the employees are willing to work or deal with change without a lot of difficulty. After reading Chapter 5 in Cases in Leadership I learned about making difficult decisions in turbulent times just like the case study was titled. My personal perspective on instructional leadership has definitely increased after taking this course and learning about different leadership styles. I think that I have always known that there are different leadership styles but I didn’t know that there were names for each type. I believe that using assessment to drive instruction/training is a good idea. I think that the strengths of this course include having a teacher that is willing to address each student and not only point out mistakes but also encourage them by saying good job, great post, or even mention it to...
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...This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Cellich, C., & Jain, S. C. (2004). Global business negotiations: A practical guide. Mason, OH: Thomson/SouthWestern. Coltri, L. S. (2004). Conflict diagnosis and alternative dispute resolution. Upper Saddle River, NJ: Prentice Hall. Lewicki, R. J., Saunders, D. M., & Barry, B. (2006). Negotiation (5th ed.). Boston, MA: McGraw Hill. Lewicki, R. J., Saunders, D. M., & Barry, B. (2007). Negotiation: Readings, exercises, and cases (5th ed.). Boston, MA: McGraw Hill. All electronic materials are available on the student website. Week One: Introduction to Negotiation Details Due Points Objectives 1.1 Explain key negotiation concepts...
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...Advanced Supply Chain Management Course overview Course code: 315．075．301 Course title: Advanced Supply Chain Management Credit points: 3 |Course |Campus |Career |School |Learning Mode | |Code | | | | | | |Understanding the supply chain |1 |Definitions of supply chain and its |Read Chapter 1 and answer the | | | | |characteristics |discussion questions | | |Supply Chain Performance: Achieving |2 |How to achieve strategic fit and scope through |Read Chapter 2 and answer the | | |Strategic Fit and Scope | |supply chain management |discussion questions | | |Supply Chain Drivers and Obstacles |3 |Deeper understanding of the elements of supply |Read Chapter 3 and answer the | | | | |chain performance |discussion questions | | |Designing distribution network and |4 |Significance of...
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...qualitative research? There are many considerations when dealing with qualitative research. One of the considerations I must take into account is where the information is coming from for the qualitative research (Christensen, Johnson, & Turner, 2010). The information should make sense and contain reputable or honest data. Another consideration is the data should be validated (Christensen, Johnson, & Turner, 2010). This can be done through peer-reviews to see if the data makes sense and has been known in other cases. This can also be done through other resources that have stated and proven similar facts. A third consideration is that the data is non-numerical and exploratory (Christensen, Johnson, & Turner, 2010). Many times there is some confusion between qualitative and quantitative research as qualitative research focuses on narrative or pictures while I would prefer more numerical data. 2. What factors should go into determining the sample size used in a qualitative study? When conducting research, quality sampling may be characterized by the number and selection of subjects or observations. Obtaining a sample size that is appropriate in both regards is critical for many reasons (Patel, Doku, and Tennakoon, 2003. A large sample size is more representative of the population, limiting the influence of outliers or extreme observations. A sufficiently large sample size is also necessary to produce results among variables that are significantly different (Patel, Doku, and Tennakoon...
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...| Unit II Case Study | | | Barber, Charles [USA] | Strategic Marketing – MBA 5841 | Dr. Monica Sainz | 2/23/2013 | | Introduction This paper discusses the case stud of Fe’nix Del Sur, LLC provided by Kerin and Peterson (2010) in the text. Fe’nix Del Sur is company that sells a wide variety of South American and African artifacts. The case study illustrated how the competitive environment for the company changed dramatically over a ten year period. This paper will also discuss how ethical and financial implications affect potential courses of action for the company to adjust marketing and business activities. DECIDE Use the DECIDE process to evaluate one of the decisions Fe’nix Del Sur is faced with. In using the DECIDE process provided by Kerin and Peterson (2010), a clearly defined problem statement must be established. In the case of Fe’nix Del Sur, one problem identified was the fact that a lack of supply has forced the company to find new buyers. How can Fe’nix Del Sur regain is position in the market without degrading the company’s brand by compromising ethical standards? Secondly, the decision factors must be enumerated as discussed by Kerin and Peterson (2010). Alternative courses of action include add additional buyers or explore the option of using a mass-merchandise department store chain. The uncertainties related to the courses of action include availability of authentic artifacts and the market’s reaction...
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...Case Study Report Outline and Grading Guide (150 points) COMPANY NAME/WEBSITE/INDUSTRY FreshDirect, Freshdirect.com, Food and Grocery BACKGROUND/HISTORY Fresh Direct is a company that allows you to order your food online and get next day delivery, their moto is “Our Food is fresh, our customers are spoiled….. Order on the web today and get next-day delivery of the best food at the best price, exactly the way you want it with 100% satisfaction guaranteed.” The primary business is to allow customers to order their food online and avoid going to a grocery store they can buy anything they want online and you can have it delivered to you house. Key players would be the people who launched the business in 2001 Joseph Fedele and Jason Ackerman. Many companies have fallen online with the grocery service and they boldly stated they were the “greatest way to shop for food” this again was a bold statement in many of these chains have fallen. Company launched in 2001 and by 2011 you had to have a order of 30$ with a delivery fee associated with it. The company started to fall apart when the competition start to raise in the industry that is when they started offering local grown and organic but their were some fields they just couldn’t compete with. 23–30 Borden Avenue Long Island City, New York 11101 U.S.A. Telephone: (718) 928-1000 Fax: (718) 433-0648 Web site: http://www.freshdirect.com Private Company Founded: 1999 Sales: $200 million (2005 est.) NAIC: 311991 Perishable...
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...Case Study: Trip Seven Screen Printing Carolina Barvo Vilaro, Professor Terrell Jones Purchasing Management TRA3132 Florida State College at Jacksonville ABSTRACT This paper has the purpose to analyze the case study of Trip Seven Screen Printing. Through this paper I will discusses viable solutions for the problem that arise with the current supplier of Trip Seven Screen Printing. INTRODUCTION Being in constantly communication with suppliers, meet with the payments and be transparent in what both parties need at the time of generating an order, it will allow supplier to deliver a quality product or service, and achieve the expectations of the customer. It is important to build a good relationships with suppliers. It is a characteristic that e companies should take in consideration to succeed in the market. This will allow them to get good results for their business, improve the quality of the inputs and achieve future agreements which are beneficial for the company. Proper coordination with vendors allows companies to produce a better final product or service, which will generate greater customer satisfaction and, therefore, higher sales for the business. The good relationship becomes more crucial in the case of companies that rely on a provider in specific. This can be related to the case study in which Trip Seven Screen Printing has as a unique supplier, American Apparel, even though their relation has been satisfactory for the past years, recently, issues...
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...Analysis of the Use of the Blue Ocean Strategy; Case Study Analysis on 14 Different Agencies Zainal Abidin Mohamed, Graduate School of Management/ Faculty of Economics and Management Universiti Putra Malaysia E-mail: zainal@econ.upm.edu.my ABStrAct Fourteen companies who have applied the use of Blue Ocean Strategy (BOS) participated in this study through the case study approach. Basically, the data were focussed on the four action framework of BOS namely eliminate, reduce, raise and create activities (ERRC) identified in each of the cases. The 14 companies were grouped into 6 categories and their ERRC activities summarised accordingly. Of the 76 activities that were raised and created, 42 were customer related of which 9 were new. Of the 40 in the created category, 20 were totally new while 6 were on governance and 5 long term investment projects. Keywords: Blue Ocean Strategy, Eliminate-Reduce-Raise-Create Framework, Competitor Irrelevancy, Competitive Advantage, Introduction The Blue Ocean Strategy is still relatively new and had been introduced only in 2004 by W. C. Kim and R Mauborgne. Its principles are simple but its operationalisation and implementation has yet to be properly synchronized. Courses and workshops trained by licensed BOS are still going on and the number of certified BOS graduates has yet to be felt. Nevertheless there are already agencies that declared that they are already in the midst of applying the said BOS principles. These are the target group...
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...Green Mountain Case Study XXXXX CSU Global University Organizational Innovation and Change XXXX XXXXX Defined by PsychCentral, “Cognitive reframing focuses on thinking differently by “reframing” negative or untrue assumptions and thoughts into ones that promote adaptive behavior and lessen anxiety.” (Grohol, 2011) The intent of this writing is to explore the change images found in the Green Mountain Resort Case Study. The specific goals are to identify the change image portrayed by Gunter, the hospitality literature, and the consultant. Also covered is how the change image influenced how to deal with the turnover problem. The next challenge is to select a different change image and describe how it would influence the situation described in the case study. Finally, this writing will summarize the benefits of reframing the change manager’s perspective to solving or not solving a problem. According to Cha-International, the employee turnover rate is the highest in the hospitality Industry. (Cha-International, n.d.) In Green Mountain study, Gunter, the partial owner of the resort, believed the high turnover rate was a major problem, and he was determined to change it. Gunter believed he could fix his “chronically sick organization” by using benefits and promotion opportunities as incentives to convince employees to stay. As described in the book, Management Organizational Change, Gunter performed as a director of change by believing his change action would...
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...Case Study: Adolph Coors Company Should Shirley Richard encourage or discourage the Coors brothers to go on “60 Minutes”. submit to an interview to booster Coors’ image. Public debate and media commentary can present new challenges for organizations that do not have a clear strategic response to those issues (Benn, Todd & Pendleton, 2010). It would be in the company’s best interest to get ahead of the negative press and defend itself against the allegations of racism, sexism, and other biases. If Coors were to refuse an interview it may look like they have something to hide or and it could to the company being judged more harshly. A company’s image in the media can make or break them. Therefore it is important for Coors to have a positive relationship with the media and feel comfortable granting them interviews in order to present the company in the best light possible. John 16:33 states, “I have said these things to you, that in me you may have peace. In the world you will have tribulation. But take heart; I have overcome the world.” The Coors brother that decides to represent Coors for the interview should be properly trained and coached in public relations and how to protect a company’s image. Proper research should be conducted prior to the interview to make sure that there are no contradictory remarks and all statements are an honest representation of the organization. False information given during an interview can further damage the company’s reputation and make...
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...labor and they would work like “worker bee”. The organization also acquired clients by personal references. The personal reference usually led to numerous applicant but it also could have the adverse effect on them if a client wasn’t satisfied with the work The diagram also focus on member recruitment which is very important. The club is on a strict timeline because all projects have to be completed by the end of the year. In order for that to happen, all officers and elected officials decision had to be done and approved by October. Member’s recruitment was based on previous member experience. Where the member had a good or bad experience would affect the increase or decrease in the number of perspective member signing up. In most case, some of the members that had a negative experience with the group, not only make plans of not returning but they would encourage other not to sign up. They even would try to encourage other members to leave the organization also. Also the overall dynamics of the projects and the reason why they were failing is examined. My recommendation to OCI in regards to client acquisition is to continue with the advertising aspect of...
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...MBA in International Management Course Syllabus Course Name: International Business and Marketing Instructor’s Name: Prof. Dr. Britta Bergemann E-mail: britta.bergemann@stw.de Class Time: 2.00PM – 8.00PM 1. Course Description This course looks at international business and marketing topics in theory and practice (case studies). It aims at building students’ awareness of business and marketing mix issues in the global context, and provides the tools to manage products and brands globally. 2. Overview This course offers a framework that allows students to see the big picture. After laying the foundations students will learn about the fundamentals and strategic impact of globalization on today’s business decisions, and how to position, communicate and price products globally. Along the way students will also see how companies are dealing with global marketing issues due to a wealth of case studies and examples. 3. Learning Outcomes Upon successful completion of this course, students will have acquired: An overview of international business strategies An overview of current marketing principles and practice An in-depth understanding of the concepts required for developing and managing global markets An evaluation of the changes that have occurred in the competition for global markets A deeper look at the causes of cultural differences The ability to effectively apply analytical criteria in order to evaluate opportunities of global The ability to take...
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...A Case Study Analysis: A Question of Loyalty Introduction This case study analysis describes Sam Adams dilemma, whether or not to give a favorable recommendation to the board of directors for his friend and former colleague Bud Wizer. Sam was told by corporate that Bud listed him as a personal and professional reference on his job application. This triggered emotional turmoil in Sam because his friend was allegedly fired for sexual harassment from his last position. Sam’s values and moral standards will be tested during this analysis. Will Sam be loyal to his friend and say yes, or will he be loyal to his company and tell what he thinks he knows? I will use Professor Badaracco framework, questions and test to analyze Sam’s dilemma and provide recommendations for what he may say to the board of directors. I will start by using question number one from Badaracco’s framework, which way of proceeding will get me the best net-net consequences? In this first step we are asked to explore the pros and cons of Sam’s ethical dilemma to determine who will win, who will lose and at what cost. As I create my list I see that the risks are significant. If Sam decides to tell corporate about the alleged Sexual Harassment information about Bud and the information is not true or proven, corporate may view Sam in a negative light. If he does not tell corporate and they find out later that he knew his reputation could be tarnished and the level of trust that corporate has for him now will...
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