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Business Communication, Management and Success

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Module 1: Business Communication, Management and Success

What, in your opinion, is communication?

What methods do you use to communicate?

How are verbal and written skills different and how are they the same?

What do your communication skills have to do with your career?

How are business communications different than the communications you use in school?

Describe various audiences.

Discuss Mintzberg’s three basic jobs of communication.

What stages would you go about composing a communication?

What are the qualities of an effective written communication? Are they the same in verbal communications?

Discuss each of the PAIBOC questions the authors propose in analyzing the situation before you write or speak.

What point are the authors making when discussing creativity?

Module 1: Business Communication, Management and Success

1) Communication is a process of exchanging information between individuals. 2) Verbal (speaking), Written (writing letters, mails ), Non-verbal (body language) 3) Difference: * In verbal communication individuals can see other speaker * In verbal communication individuals can also use body language
Similarities:
* In both writing and verbal communication individuals can argue with each other * Basically speakers can write the same thing, that could be said 4) Communication skills help in developing careers. In every aspect of life, people have to communicate with each other. If someone is a good speaker, he can easily convince other people to do something what he wants them to do. Also, people would be nicer to one another, if everyone would be a good speaker. Writing communication skills are also very significant in developing career. Good resume and cover letter will often determine if someone qualifies for the particular position or not. Nowadays, everyone has an

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