Case Analysis General Instructions –

1) Define the major problem or problems (problems cause symptoms - e.g., stress causes the symptom of high blood pressure - often, the symptoms are directly described in the case, whereas the problem(s) usually are not - if necessary, indicate how the problems are related to one another)

• Here is where you can include response to the question - What has happened to the key players since the events in this case? • Use appropriate references supporting problem definition and subsequent experience of key players (avoid using Wikipedia)

2) Analyze the situation explain the mechanisms that are causing the problem or problems (use appropriate theories to show how the problem(s) identified above cause the symptoms of ineffectiveness in the case - present examples found in the case study that support your argument)

• Here is where you can include response to the question - Were the consequences they experienced as a result of their role appropriate under the circumstances and why? • Use appropriate references supporting analysis of the situation - integrate theories and concepts from the course material (avoid using Wikipedia)

3) Present solution develop a structured plan of action. Who is to do what, when? (solutions should follow logically from analysis - treat the problem(s), not the symptoms - what are the expected outcomes (both positive and negative) of the solution? - what aspects of the problem remain unresolved by your solutions?)

• Here is where you can include response to the question - What preventive and detective controls can be put in place to prevent this from happening again? • Use appropriate references supporting recommended solution - integrate theories and concepts from the course material (avoid using Wikipedia) Presentation should have a logical flow –

• do not rehash