...MDA 4013 INTERGRATED CASE STUDY LECTURER: AINULASHIKIN MARZUKI “JOHNSON TURNAROUND” MAIN PROBLEM STATEMENT Johnson Pte Ltd is a subsidiary of a fast moving consumer goods (FMCG) group of companies based in the southern India region. Previously, it was owned by the Indian government, and after 20 years operating, majority shares of the company being bought by a Hong Kong based company. JPL has been incurring losses in the last 10 years of its operations, during the time that the company owned by the government. There are two main problems in the case of JPL. Firstly, a weak management skills in doing and managing the business. This could be seen in the last 10 years of JPL operation, which suffers red from year to year. Nevertheless, the management of JPL during that time seems passive enough and not taking initiative to immediately curb the problems. With this symptom of loss streak, we assume that the management of JPL during that time were not really capable of managing the business well. Secondly, lack of good management information system, which leads to problems in managing departments of the functional unit of the business. We are assuming that this is the main root of the problem, which branch into more complicated symptoms such as, asset mismanagement which lead the company into a hiking operational cost, the fact that the credit department setting lower collateral in the bank guarantees for debtors, and so on. If the company has a better management information system...
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...Case analysis:- Skim the case:-read it twice What is required of me and what is my role? Consultant of AL What is the main issue and why is it important to the organization? Fraud and mismanagement Why has the issue arisen, and why now?because al left the co. in middle to complete his studies When does the issue need to be decided? How should I allocate my time on this case? 2. Read the case closely. How do the exhibits fit the case? Which ones are relevant, and which ones are not? What industry does the organization operate in? mortgage business What is the state of the economy?Economy is doing well. What information do I have on competitive factors that are important to my analysis? What are the key organizational factors? (What is the reporting structure, and what are the organization’s goals and objectives? What principles, rules, or values, if any, are at issue? What are the organization’s planning and control systems? Are there any incentive systems that might affec behaviour? Which business functions are critical to success or failure?) Who are the affected stakeholders (investors, employees, managers, customers, suppliers, and members of the public or community)? What are their interests and what motivates them? Who are the readers of any reports that I might prepare? What decisions will be made based on my report? Notes in the case:- Trusted employees to run the business. AL started the co. in 2002 with $40,000. Initially co. was doing well with...
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...Memo To: Ms. Boyce, Chief Executive Officer From: Student, Personnel Management Consultant Subject: Karen Carlin Case Study: Issue Analysis and Proposed Solutions Date: 21 October 2010 INTRODUCTION The purpose of this memo is to analyze and propose solutions for the issues Karen Carlin faces as she takes on the supervisor role for the schedule typist department of Hepplewhite & Boyce. The three issues to be analyzed are (1) lack of productivity, (2) insubordination and abuse of company resources, and (3) staff mismanagement. First, the problems will be defined and probable causes discussed. Then, recommendations will be made to resolve these issues. DEFINITION OF PROBLEMS AND PROBABLE CAUSES The problems identified in this memo are ones Hepplewhite & Boyce can easily resolve with a few simple actions. Doing so will not only be good for the company but will be good for the employees as well. The end goals should be as follows: (1)Increased productivity within the schedule typist department. (2)An end to the insubordination and abuse of company resources. (3)Improved management of the schedule typist staff. The issues within the department will be explained in further detail next. Lack of productivity The first issue within the schedule typist department of Hepplewhite & Boyce is a lack of productivity on the part of two of the employees, Pat and Pauline. In order to do the least amount of work possible, Pat and Pauline are purposely not updating...
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...Case Study 2 DeVry University Professor Cleary Acct. 504 28May14 Case Study 2 Table of Contents Introduction ……………………………………………………………………………………….3 Required changes ………………………………………………………………………....………3 Practices to keep …………………………………………………………………………....…….3 Practices to change ……………………………………………………………………………….4 Conclusion ………………………………………………………………………………………..5 References ………………………………………………………………………………………...6 Introduction This letter is to address some concerns that the president of LJB Company has come to the author to address. The particular areas of concern are the internal controls that are present at the company. Additional concerns include changes that may need to be made if the company goes public, best practices that should be kept, and practices that need to be altered. This letter will address the issues listed in order with a summary and conclusion at the end. Required Changes This section will cover the required changes that need to be made to conform to regulations that will need to be followed if the company decides to go public. LJB will need to conform to the Sarbanes-Oxley Act if the company decides to go public. Some key features of the act that will have to be taken to be in compliance with the act include the following; the issuance of an internal control report and have an outside auditor evaluate the soundness of the report. The auditing company may not also provide any consulting services to the company. For further information regarding the...
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...1. Explain the meaning of “creative accounting” and “earnings management”. Earnings management defines as the choice by a manager of accounting policies or real actions that affecting earnings, in order to achieve some specific reported earnings objective. Earnings management includes both accounting policy choice and real actions. There are two categories of accounting policies which are the choice of accounting policies per se and the discretionary accruals. One is the choice of accounting policies per se such as straight line versus declining balance amortization or policies for revenue recognition. Meanwhile, the other category is discretionary accruals such as provisions for credit losses, warranty costs, inventory values and timing and amounts of non-recurring and extraordinary items such as write offs and provisions for reorganization. There is an “iron law” surrounding accruals based earnings management which will be familiar from introductory accounting. Creative accounting refers to the use of accounting knowledge to influence the reported figures, while remaining within the jurisdiction of accounting rules and law, so that instead of showing the actual performance or position of the company, they reflect what the management wants to tell the stakeholders. 2. i) Describe the “good” and the “bad” sides of earnings management. Good sides of earnings management relates to efficient contracting. When a contract imposes strict or incomplete terms on a...
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...Justice and Ray Justice Date of the Submission: April 10, 2013 Title of Assignment: Case Decision Making Paper- Red Cross CERTIFICATION OF AUTHORSHIP: We certify that we are the authors of this assignment and that any assistance we received in its preparation is fully acknowledged and disclosed herein. We have also cited any sources from which we used data, ideas or words, either quoted directly or paraphrased. We also certify that this assignment was prepared by us specifically for this course. Student’s Signatures ___________________________________________________ ___________________________________________________ ___________________________________________________ ___________________________________________________ Table of Contents Definition of Problems 3 The Lack of Ethical Culture and Stakeholder Orientation 4 Low Board’s Professionalism 5 Poor Trust and Excessive Emphasis on Marketing 5 Identification of Possible Action Alternatives 6 Analysis of Each Alternative 7 Doing Nothing 7 Hiring a New Board of Directors 7 Developing a New Code of Conduct 8 Developing a New Organizational Strategy to Reconstruct the Ethical Climate 10 Decision 10 Implementation 11 Evaluation 13 Conclusion 14 References 15 Case Decision Making Paper- Red Cross In a world of intensive competition and numerous...
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...Case Study: Circon Student’s Name Institutional Affiliation Question one The CEO, Mr. Richard is a resilient individual who likes challenges including those that regard his investments. He does not believe that there are unmanageable conditions in any business context but he feels that those who decide to give up are cowards. His ambitious and resilient nature is depicted through his decision to pursue a business course that has a lot of competition unlike his first qualifications which centered on engineering. These personal traits seem to be the reason that made Richard to be attracted to businesses that were proving to be perennial loss making organizations. Circon had already shown indications of being wound up but he decided to venture into its revival. He was in a position to rescue the company from closure into a profit generating organization. The CEO believes that through strong relationships with customers a company can achieve its objectives. According to the case, the CEO had a strong personality and this is what pushed him into taking business risks. He believed in strong business relationships with suppliers and employers as he regarded to be part of the success of the business. His strong personality made him to aim at making the business to be more stable. However, his strong personality had some elements of organizational arrogance. Organizational arrogance arose because he had friends on the board of management of the company. The...
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...Should the Manager be Fired? Cohort H Group 2 June 19, 2016 Table of Contents Executive Summary3 Case Summary3-4 Major Issues5 Analysis of Major Issues 5-9 Action Alternatives9-10 Analysis of Alternatives10-11 Recommendations11-12 Implementation of Issues12-13 Reference14 Executive Summary This report was compiled with the intent to offer an examination and interpretation of the major issues that arose in the case study “Should the General Manager Be Fired?” In this report, we provide a brief case summary detailing the actual events that took place within the case study. We then locate and describe three main issues that lead to the crisis at Rainbow Group’s Hangzhou Company. Next, we provide analysis of these issues, list action alternatives for each issue, provide analysis for the action alternatives, and give recommendations for how to solve these problems. Lastly, we assembled ways of implementing our recommendations for solving the problems present. Much of our analysis comes from concepts found in the 13th edition of Organizational Behavior, although we made use of several other sources to supplement our understanding and criticism of this case. Case Summary Kaiyuan Cheng, CEO of Rainbow Group is faced with a decision to fire Chu, the general manager of the Shanghai branch. Cheng decided to promote Chu as general manager for the following reasons: her branch was the highest performing out of all Rainbow subsidiaries, the Rainbow...
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...PRIVATE LAW FIRM – PEARSON SPECTER Pearson Specter is a fictitious law firm in New York City (Picked from Suites-TV series). REASON: After watching the TV series ‘Suits’, we felt that we could relate to the organizational designs. Also, practically, we are currently studying the main topics such as culture, ethics, motivation, impact of organization hierarchy, leadership. We can clearly see the human emotions and the internal hierarchy in the series. These emotions and practical demonstrations of work culture and ethics will help us learn better about the building blocks of a successfully running organization. We can analyze the facts and we already have some suggestions for the operation of the firm. Hence, we think this would be a very good topic for discussion on organizational design and implementation (orientation). LEARNING FROM THE PROJECT: ORGANIZATION STRUCTURE Key Persons: * Managing Partner : Jessica Pearson , Harvey Specter * Senior Partner : Louis Litt * Partner : Paul Porter, Watson * Associates : Mike Ross and other associates * Paralegals: Rachel Zane etc. * Assistants: Donna Paulsen, Norma etc. Observations: * There are less layers in the organization. * Hence, more transparency and more interaction. * There need to be more departments for very specific tasks or mundane tasks which can prevent mismanagement. Need to work on this analysis and suggest some improvements. CULTURE Analysis Points: *...
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...NIIT University | Ethics in Finance | | | Aman Sawhney | | | Contents Introduction 1 Why Ethics Matters 1 Ethics and Ethical Dilemma 2 Creating an Ethical Environment 3 Reasons for Unethical Behavior 4 Ethical issues in Finance 4 Financial Statement 5 Fictitious Revenues 5 Off-balance Sheet Financing 5 Hidden Reserves 5 Hostile Takeovers 6 Insider Trading 6 Introduction Ethics in general is concerned with human behavior that is acceptable or "right" and that is not acceptable or "wrong" based on conventional morality. General ethical norms encompass truthfulness, honesty, integrity, respect for others, fairness, and justice. They relate to all aspects of life, including business and finance. Financial ethics is, therefore, a subset of general ethics. Ethical norms are essential for maintaining stability and harmony in social life, where people interact with one another. Recognition of others' needs and aspirations, fairness, and cooperative efforts to deal with common issues are, for example, aspects of social behavior that contribute to social stability. In the process of social evolution, we have developed not only an instinct to care for ourselves but also a conscience to care for others. There may arise situations in which the need to care for ourselves runs into conflict with the need to care for others. In such situations, ethical norms are needed to guide our behavior. As Demsey (1999) puts it: "Ethics represents the attempt...
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...a) What is meant by water scarcity? Water scarcity can be defined as the lack of sufficient available water resources, lack access to fresh water, potable water for drinking and sanitation to meet the demands of water usage within a region. Water scarcity occurs because the population is increasing around the world coupled with urbanization and industrialization so the demand for water is increasing and this will lead to serious consequences on the environment. Water scarcity divided into two types that are physical water scarcity and economic water scarcity. Physical (absolute) water scarcity occurs when there is not sufficient water to meet demand. This could be the result of dry or arid local conditions. Physical water scarcity occurs because of abundant source of water being overused and over managed. There is another equally challenging source of water scarcity: economic factors. Economic water scarcity is predominant lack of infrastructure investments are political and ethnic problems. Over 1.2 billion are basically living in areas of physical water scarcity. And almost 1.6 billion face economic water shortage. Water scarcity involves water stress, water shortage or deficits, and water crisis. Water stress is the difficulty of obtaining sources of fresh water. Water shortages caused by climate change for example droughts or root impairment, pollution, increased human demand and overuse of water. Water crisis is a situation where the available potable, unpolluted...
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...* Dick Spencer Case Study Introduction In this report, I mention about a case study to highlight the managerial issues faced by an organization. Spencer was a plant manager of Modrow Company, a Canadian branch of Tri-American Company. Dick did his MBA and served this company for 14 years. He started his career as a salesman. With time he continued to work successfully on different contracts and finally he was spoken of as “boy of watch”. Later he wanted to move on different career domain, so he finally transferred to the home office of organization. He was nominated as an assistant to senior vice president of production. In the following sections, we will cover the managerial issues faced by dick and his organization. We also try to provide some recommendations about managerial issues identified, researched and evaluated. Managerial Issues We identified the following managerial issues. Micromanagement According to the Wikipedia, micromanagement is a management style whereby a manager closely observes or controls the work of subordinates or employees. Micromanagement generally has a negative connotation. (Wikipedia) Rather than giving general instructions on smaller tasks and then devoting time to supervising larger concerns, the micromanager monitors and assesses every step of a business process and avoids delegation of decisions. (Wikipedia) According to the journal, “Micromanagers read your proposals, tell you to develop your prototype, and then insist on telling you...
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...JetBlue Airways was created with the primary purpose to provide low cost American flights with “top-notch customer service” at budget prices. On the stormy day of February 14, 2007, their airline service was tested to the extreme. JetBlue initially serviced passengers between New York and Florida and then expanded rapidly. By the end of 2006, the airline had 500 flights operating in 50 different cities providing each passenger with (luxury) amenities such as TV, and leather seats (Laudon, pg. 72). This rapid expansion brought challenges the airline had not prepared for. JetBlue’s most valuable differential advantage above other airlines, their “customers come first” attitude, was severely tarnished. Jet Blue had and was utilizing several different information systems, standardized flight operations and maintenance procedures, an out-sourced reservation system and a system for managing plane and crew. However, their system was not seamless or adequate to handle the onslaught of turbulence on February 14th. In an attempt to identify the problem, a Fish diagram (please refer to the end of synopsis, before reference page) shows that there were many issues with their current information system that were not addressed in the event of a massive scale shutdown. In evaluating the problem with the JetBlue disaster, we find that the organizations business model was highly based on customer service. It was founded on the basis of offering luxurious flying experience and quality customer...
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...BUS307- Operations Management & Quantitative Techniques Ashford University Student: Tyrone A. Neal Instructor: Judith Ray Date: 6/3/2012 Introduction Case 15 is titled The Realco Breadmaster while case 16 is titled A Bumpy Road for Toyota. According to case 15, Johnny Chang, the owner of Realco Company developed a new bread maker which became a big success across the U. S because of its competitive features and pricing. The major issue revolving around the case is that the product lacked formal planning. According to case 15, the issue revolves around the fact that Toyota Company has a highly ambitious growth agenda that seems to strain the technical and human resources as well as undercutting quality. Other additional issues include language barriers and lack of time, which have resulted to production problems. An examination of the two cases and responses to specific questions will be presented. Case 15: The Realco Breadmaster 1. Develop a master production schedule for the breadmaker. What do the projected ending inventory and available-to-promise numbers look like? Has Realco “overpromised”? In your view, should Realco update either the forecast or the production numbers? A master production schedule for the bread-maker will be presented below. Demand Management Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Weekly demand for bread-maker 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 Working days in a week 6 6 6 6 6 6...
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...Abstract The coming of the 21st century globalization poses distinctive Human Resources Management (HRM) challenges to businesses especially those operating across national boundaries as multinational or global enterprises. Global business is characterized by the free flow of human and financial resources especially in the developed economies of European Union (EU), the North American Free Trade Agreement (NAFTA), other regional groupings such as the Association of South East Asian Nations (ASEAN), the Economic Community of West African States (ECOWAS), the Southern African Development Community, etc. (Schuler, R.S & Tarique, I. & Jackson, S.E, 2002). J.P. Morgan is a leader in wholesale financial services, offering intelligent solutions across one of the most comprehensive global product platforms available. JPM keep client objectives foremost important, fostering long-term relationships. This combination of product strength, intellectual capital and character sets the firm apart as an industry leader. I was working at JPM Israel last year and have a lot of knowledge from the inside. I was part of the Investment Banking at the Israeli JPM which is a representative branch that has been committed to serving clients and has key relationships with governments and top financial and corporate institutions. We offer the full spectrum of investment banking services to our clients, including M&A advisory, capital raising and risk management, as well...
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