...------------------------------------------------- HR Case Study Misdirection and Disorientation: A lasting First Impression April 21, 2015 university of Aruba Prof. Dr. Scott J. Smith, Ph.D., C.M.P. April 21, 2015 university of Aruba Prof. Dr. Scott J. Smith, Ph.D., C.M.P. Author: Andre Letang (143561) Author: Andre Letang (143561) Table of Contents 1. Introduction 2 1.1 Carlos Silver (The new recruit) 2 1.2 Candice (The leader) 2 1.3 Mandy (The assistant catering manager) 2 1.4 SWOT analysis case study 3 2. The Case Study Analysis 4 2.1 What went wrong? 4 2.2 Would it have gotten better after a few days? 5 3. Recommendations 6 Reference 8 1. Introduction The case study is about Carlos, a newly recruited individual with no work experience arriving for his first day of work. Carlos a fan of the Golden Moon Resort and Spa was thrilled when two days after his interview with HR, the resort’s catering director, Candice, called asking him to start the following Saturday. As a fan and young man, Carlos showed great enthusiasm and willingness to learn in order to ensure the company remains successful. At arrival, because of lack of communication, training and clarity Carlos experienced several awkward encounters. These encounters lead to Carlos feeling confuse, discouraged and frustrated, which stimulated him quitting on his first day of work. 2.1 Carlos Silver (The new recruit) Carlos is a freshman at the local university, he is...
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...HRM Case Study Paper Misdirection and disorientation: A lasting first impression Deirdre Snoijl (138568) Human Resource Management Dr. Scott Smith University of Aruba April 21, 2015 TABLE OF CONTENTS Page Introduction 3 1. Description of the Food & Beverage department in resorts 4 2. Description of the role of the Human Resource Management department in resorts 4 3. Analysis of the case study 5 3.1. Identification of the issues 5 3.2. Solutions to the issues 6 3.3. Culture of organization 7 4. Conclusions and recommendations for short- and long term 8 References 10 Introduction The following paper forms part of the final task for the course ‘Human Resource Management’ of the MBA program of the University of Aruba year 20152017. Based on the assignment received, an HRM case study paper was analyzed and recommendations were given. In the case study paper you will find (1) a description of the Food & Beverage operations in resorts, (2) a description of the role of the Human Resource Management department in resorts, (3) analysis of the case study, and last, (4) conclusions and short – and long term recommendations for resorts in order to maintain a viable service-oriented staff. 1. Description of the Food & Beverage operations in resorts According to the National Restaurant Association (2011), restaurants are one of...
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.... 7) “Write a critical study of a recent Spanish or Latin American film or play that you have seen, and that has made a social or political impact in the country in which you are living. You should bring into your study criticism and reviews, both from the press and, where possible, from academic sources, and…discuss the ways in which the film has been received and analysed, making comparisons with other films where appropriate.” Almodóvar ’s 2001, La piel que habito, received mixed reviews from Spanish critics, one favourably calling it an “irracionalidad transcendida” whereas Spanish film critic Carlos Boyero called it a “notable idiotez”. However, most critics agree that this film merits a second viewing in order to appreciate the rich texture of the film, in which a lonely and haunted plastic surgeon (Banderas) becomes dangerously entangled with his personal experiment, Vicente, or “Vera” (Anaya) whom he believed had assaulted his mentally ill daughter, provoking her suicide. The film is the director’s first exploration of science fiction, containing an amalgamation of themes concerning gender and sexuality identity, whilst at the same time exploring the prison house of the self. In this essay I will discuss the ways in which these main themes are manifested in the plot and cinematography, their effect and finally the way in which Spanish critics have received Almodóvar’s latest work. Entrapment, or, the prison house of the self, is the confinement that all...
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...and the elements of it that landed him on death row like his crack-addicted mother, his troubled sister and abnormal brother and, of course, his crime. This essay discusses the history of the Bahamas during this time, the political context of the novel being set during this time in Bahamian history and the social ramifications presented in the book and from other sources. How and why did cocaine manage to find its way to Bahamian soil? Cocaine was transported from Colombia, where it was produced, to the Bahamas to its destined location, the United States, which has a very large demand market for the drug and to which the Bahamas has a close proximity. The increase in the availability of cocaine in the Bahamas was due to the arrival of Carlos Lehder, a drug lord from Colombia who was the leader of the Medellin Cartel, in 1978. According to PBS, when Lehder arrived, he bought large properties on Norman’s Cay, Exuma including an airstrip and as a result, there was a notable increase in the amount of airplanes coming onto the island. Ultimately, Lehder used the island as a station for his drug cartel and ended up forcing locals and visitors away from the island. Cocaine was favourably transported by airplane and dropped into the ocean to be picked up by speedboats. It was also distributed to the other islands by low-flying airplanes that would drop the airtight blocks onto beaches, like what occurred in When Doves Cry (43). Lehder’s reign ended in 1982 when Bahamian officials...
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...commander our country has ever known. Referred to by his men as “Old-Blood-and-Guts”, we know him as General George S. Patton. Known for his strict no-nonsense leadership style, his very name struck fear in the hearts of the enemy and respect form those who served under him. Patton was a leader unlike any other in that he believed his presence should be known amongst his men. Instead of sitting back and just giving commands from some distant place, he was on the front with them. Patton was truly a leader unlike any other before him. Born November 11, 1885 in San Gabriel California to a wealthy family, Patton enjoyed many luxuries. Believed to have been dyslexic, Patton struggled early in school. Eventually he got on track with his studies and attended both the Virginia Military Institute and West Point Military schools. Leadership, Challenges, Contributions Patton’s first combat experience was against Pancho Villa during the Mexican Revolution. The battle took place at Ft. Bliss and resulted in the retreat of the Villa’s army. In 1917 the United States entered in to WWI and Patton fell under the leadership of Brigadier General Pershing. In 1918 Patton left the command of General Pershing and became the United States first tank commander. Patton spent months preparing his tanks for combat and in 1918 led the first tanks into the battle during the Saint-Mihiel. Patton was ordered to maintain radio contact but chose not to prior to him leading the tanks into battle....
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...Journal of Data Science 2(2004), 231-244 Estimating Vehicle Speed from Traffic Count and Occupancy Data Martin L. Hazelton University of Western Australia Abstract: Automatic vehicle detectors are now common on road systems across the world. Many of these detectors are based on single inductive loops, from which data on traffic volumes (i.e. vehicle counts) and occupancy (i.e. proportion of time during which the loop is occupied) are available for 20 or 30 second observational periods. However, for the purposes of traffic management it is frequently useful to have data on (mean) vehicle speeds, but this is not directly available from single loop detectors. While detector occupancy is related in a simple fashion to vehicle speed and length, the latter variable is not measured on the vehicles that pass. In this paper a new method for speed estimation from traffic count and occupancy data is proposed. By assuming a simple random walk model for successive vehicle speeds an MCMC approach to speed estimation can be applied, in which missing vehicle lengths are sampled from an exogenous data set. Unlike earlier estimation methods, measurement error in occupancy data is explicitly modelled. The proposed methodology is applied to traffic flow data from Interstate 5 near Seattle, during a weekday morning. The efficacy of the estimation scheme is examined by comparing the estimates with independently collected vehicle speed data. The results are encouraging. Key words: Bayesian inference, inductance...
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...Presenteeism and absenteeism are both directly related to the health of an employee both through the employee’s physical condition and mental state (De Lorenzo-Romanella 2011). This essay aims to provide an insight into how both presenteeism and absenteeism due to poor health can affect Australian businesses productivity. As there is limited Australian studies relating to this topic, overseas studies have been reviewed. This comprised of mainly American studies due to the cultural similarities. A brief explanation of what is meant by the terms presenteeism and absenteeism, is needed to help the evidence to show by what means productivity can be affected. Also reviewed is how certain industries require different measures to collect specific data and why there is conjecture about converting presenteeism and absenteeism to monetary values. In addition the results of some employee health programs that have been implemented by some employers will be presented. Presenteeism is the term used for when an employee is present in the place of work, whilst not functioning at 100 percent productivity. This could be due to the employee’s health condition referring to the employee’s physical or mental state or a combination of both (Sanderson et al. 2007; Bergstrom et al. 2009; Brooks et al. 2010; Stewart et al. 2011). Employee self reporting questionnaires is usually how presenteeism is assessed and this is demonstrated throughout the various literature that is presently available. Conditions...
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...Chief Executive Forum (CEF) is a Planman Consulting initiative to provide a platform for leaders to share their ideas with decision makers of corporate India. These professors, drawn from the best B-Schools of the world, are experts at the leading edge of management science and have implemented their ideas in some of the largest MNCs across the globe. The last few years has seen professors from MIT, Kellogg, the Harvard Business School, INSEAD, Columbia, Yale, Cambridge, LBS lend credibility to the Chief Executive forum. The monthly one day workshop conducted across the country, is focused on knowledge transfer and building capabilities for the corporates. The sessions are interactive and use a variety of learning methodologies including case studies, lectures, role plays, group activities. The forum also provides a medium for senior executive networking. The response from the industry has been overwhelming and has encouraged us to regularly organize the Chief Executive forum. The high standards set in the past push us to strive for the Chief Executive Forum to be rigorous and relevant to business context in future. Month July Programme A Marketer's View of Competitive Strategy Director PROF. JOHN A. CZEPIEL New York University, Leonard N. Stern School of Business Place Delhi Hyderabad Chennai Bangalore Delhi Pune Mumbai Bangalore Delhi Hyderabad Bangalore Chennai Date 12th July ’10 14th July ’10 16th July ’10 19th July ’10 20th August ’10 16th August’10 19th August...
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...Market Solutions to the Agency Problem in Periodic Financial Reporting Edgar Carlos Duarte Aguilar “The statesman, who should attempt to direct private people in what manner they ought to employ their capitals, would not load himself with a most unnecessary attention, but assume an authority which could safely be trusted, not only to no single person, but to no council or senate whatever, and which would nowhere be as dangerous as in the hands of a man who had folly and presumption enough to fancy himself fit to exercise it.” Adam Smith Introduction Enron’s bankruptcy in 2001 was a milestone in recent times as far as corporate governance regulations it is concerned. Besides the executives, the external auditors were accused and found guilty as accomplices in distorting the accounting information the Securities and Exchange Commission (SEC) required from them as a public company that traded its securities in the New York Stock Exchange (NYSE). US Government’s reaction was to increase the regulation on the activities performed by all public companies by issuing the Sarbanes-Oxley Act (SOA) and creating the Public Company Accounting Oversight Board (PCAOB). It was now required that the Chief Financial Officer (CFO) of each company signed a statement on the effectiveness of the Company’s internal control and that the external auditors issued a report on this management’s statement, besides their previously required report on the fair presentation of its financial statements....
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...Chattanooga Ice Cream Division Case Analysis May 10, 2016 Juan J. Garcia Jack Welch Management Institute Dr. Christine Fuselier JWI 510 Overview The intent of this case analysis is to synthesize the cumulative team leadership principles presented in this class to date. The paper will demonstrate an informed understanding of how leaders that foster an ambiance of trust will enjoy the benefits of cohesive, more productive teams through collaboration among all members. The subject of this analysis is Chattanooga Ice Cream, Inc. (the division), one of three wholly-owned subsidiaries of Chattanooga Food Corporation (CFC) as described in “The Chattanooga Ice Cream Division” case study (the case study) (Sloane 2003) . Background Market Position The division had grown to become one of the largest regional manufacturers of mid-priced basic ice cream products in the United States. Primary customers were supermarkets and related retailers. Recently, a major supermarket chain had notified that it would no longer be carrying the division brand. Financial Profile Although sales revenues in 1991 were just over $180 million, by 1995 the earnings had dropped to $150 million. During the same period, operating profit fell from $6.5 million to $4.1 million. In 1995, the subsidiary had reached a point where it was unable to pay any upstream dividends to the parent company. The impending loss of the supermarket chain represented another $6.5 million drop in sales revenue. Executive...
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...Werner Baer Source: Latin American Research Review, Vol. 7, No. 1 (Spring, 1972), pp. 95-122 Published by: The Latin American Studies Association Stable URL: http://www.jstor.org/stable/2502457 Accessed: 26/08/2009 09:21 Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at http://www.jstor.org/page/info/about/policies/terms.jsp. JSTOR's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your personal, non-commercial use. Please contact the publisher regarding any further use of this work. Publisher contact information may be obtained at http://www.jstor.org/action/showPublisher?publisherCode=lamer. Each copy of any part of a JSTOR transmission must contain the same copyright notice that appears on the screen or printed page of such transmission. JSTOR is a not-for-profit organization founded in 1995 to build trusted digital archives for scholarship. We work with the scholarly community to preserve their work and the materials they rely upon, and to build a common research platform that promotes the discovery and use of these resources. For more information about JSTOR, please contact support@jstor.org. The Latin American Studies Association is collaborating with JSTOR to digitize, preserve and extend access to Latin American Research Review. http://www...
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...JOURNAL OF APPLIED ECONOMETRICS J. Appl. Econ. 23: 925– 948 (2008) Published online 7 November 2008 in Wiley InterScience (www.interscience.wiley.com) DOI: 10.1002/jae.1036 ECONOMETRICS OF AUCTIONS BY LEAST SQUARES LEONARDO REZENDE* PUC-Rio, Rio de Janeiro, Brazil; and University of Illinois at Urbana–Champaign, Illinois, USA SUMMARY I investigate using the method of ordinary least squares (OLS) on auction data. I find that for parameterizations of the valuation distribution that are common in empirical practice, an adaptation of OLS provides unbiased estimators of structural parameters. Under symmetric independent private values, adapted OLS is a specialization of the method of moments strategy of Laffont, Ossard and Vuong (1995). In contrast to their estimator, here simulation is not required, leading to a computationally simpler procedure. The paper also discusses using estimation results for inference on the shape of the valuation distribution, and applicability outside the symmetric independent private values framework. Copyright 2008 John Wiley & Sons, Ltd. Received 15 September 2006; Revised 1 July 2008 1. INTRODUCTION The field of econometrics of auctions has been successful in providing methods for the investigation of auction data that are well grounded in economic theory and allow for inference on the structure of an auction environment. Today, a researcher has a number of alternative structural methods, especially within the independent private-values paradigm...
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...Non-Athletes as Influenced by their Study Habits CHAPTER I INTRODUCTION “Learning by Doing” John Dewey “How do study habits affect academic performance?” It is a positive statement when one says that man of modern society is so advanced in education, but won’t mind nor think about what steps he could make or trace what good he could do for his fellowmen. Students are the most essential assets for any educational institute. The social and economic development of the country is directly linked with student academic performance. The student’s performances place an important role in producing the best quality graduates who will become great leader and manpower for the country, thus, responsible for the country’s economic and social development. So, the parent and guardians must do their responsibilities and roles to give what they need in education. Study Habit is the act of devoting time and attention to gaining knowledge usually done regularly. Student grades are one of the primary indicators of such learning. And the extent of student’s learning in academics may be determined by the grades a student earns for a period of learning has been done. If a student earns better or high grades it is concluded that they may also have learned a lot while poor or low grades indicate lesser learning. However, many experiences and studies found out that there are also several factors that affects the grades of students; Some of these are gender, IQ, study habits, age, year level, parent’s...
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...AHS RESEARCH MANUAL 2011 Student: __________________________ TERESA STERCHI KIM BROWN AHS LIBRARY CONTENTS PREPARATION OF THE RESEARCH PAPER........................................................1 SELECTING AND LIMITING THE TOPIC............................................................1 PREPARING A WORKING BIBLIOGRAPHY AND EVALUATING SOURCES…………….2 READING AND TAKING NOTES........................................................................3 DEVELOPING A WORKING OUTLINE/PLAN…………………………………………………….5 DOCUMENTING AND CITING SOURCES USING MLA STYLE……………..……………..7 WRITING THE PAPER…………………………………..…………………...........................18 MLA STYLE OF PARENTHETICAL/IN-TEXT CITATIONS………………………………….19 PLACING CITATIONS IN THE PAPER…………………………………………………………..21 FORMATTING AND TYPING THE REPORT USING THE MLA STYLE…………………26 TYPING THE WORKS CITED PAGE AND SAMPLE TITLE PAGE..........................29 PREPARATION Research is the process of gathering information from different sources on a particular topic. In daily life students may research buying a song on the Internet, buying a new MP3 player, an iPod, or any other product of interest. At school, students may have to research a historical topic, an author or literary work, or a contemporary issue and present their findings in a paper, PowerPoint presentation, or in a movie format. All of this is part of the process of asking questions, looking at the available information, and coming to a conclusion based...
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...AHS RESEARCH MANUAL 2011 Student: __________________________ TERESA STERCHI KIM BROWN AHS LIBRARY CONTENTS PREPARATION OF THE RESEARCH PAPER........................................................1 SELECTING AND LIMITING THE TOPIC............................................................1 PREPARING A WORKING BIBLIOGRAPHY AND EVALUATING SOURCES…………….2 READING AND TAKING NOTES........................................................................3 DEVELOPING A WORKING OUTLINE/PLAN…………………………………………………….5 DOCUMENTING AND CITING SOURCES USING MLA STYLE……………..……………..7 WRITING THE PAPER…………………………………..…………………...........................18 MLA STYLE OF PARENTHETICAL/IN-TEXT CITATIONS………………………………….19 PLACING CITATIONS IN THE PAPER…………………………………………………………..21 FORMATTING AND TYPING THE REPORT USING THE MLA STYLE…………………26 TYPING THE WORKS CITED PAGE AND SAMPLE TITLE PAGE..........................29 PREPARATION Research is the process of gathering information from different sources on a particular topic. In daily life students may research buying a song on the Internet, buying a new MP3 player, an iPod, or any other product of interest. At school, students may have to research a historical topic, an author or literary work, or a contemporary issue and present their findings in a paper, PowerPoint presentation, or in a movie format. All of this is part of the process of asking questions, looking at the available information, and coming to a conclusion based...
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