...St. Rita’s College of Balingasag Balingasag, Misamis Oriental St. Rita’s College of Balingasag Point of Sales System An Undergraduate Thesis Presented to the Faculty of College in Information Technology, St. Rita’s College of Balingasag Balingasag, Misamis Oriental In Partial Fulfillment for Capstone Project – 1 of the Requirement for Bachelor of Science in Information Technology John Rigor Ochigue Jake Jesus Llido Shina Cabactulan Jovy Llanita Jonalyn Acierto March 20, 2014 Chapter 1 Introduction 1.1 Background and Rationale Pantry is one of the important and useful places in Saint Rita’s College of Balingasag, where the students, faculties, teachers, non-teaching personnel and parents who buy snacks, foods, drinks and especially the school supplies. Pantry is placed between from the Religious Virgin Mary (RVM) convent and HRM laboratory before. The processes of deliveries of snacks are weekly and recorded manually. Soft drinks are delivered in every two weeks and it is separately recorded manually. The school supplies are delivered monthly that is separated from snacks and soft drinks all of them are recorded manually. Recipes or ingredients for the lunch meal are bought outside from the campus and it is daily recorded manually. All files are separately recorded for them to easily find the files. The inventory of the SRCB Pantry is daily recorded and remitted. All the total credits and expenses are also listed in the...
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...INGRID T. LIMBO #15 Rongo St. Zone 3, Signal Village, Taguig City Mobile No. 09358895116 E-mail add: ingridlimbo@yahoo.com Objective : To work in a company where I can contribute my skills and knowledge for the betterment of oneself and others as well. Education : Computer Secretarial ISABELA STATE UNIVERSITY Garita Heights, Cabagan, Isabela, S.Y. 2007-2010 Employment Background : July 25, 2010-November 2010 OFFICE OF THE MUNICIPAL MAYOR Cabagan, Isabela Data Encoder Duties and Responsibilities o Answering Telephone Calls o Transmitting messages o Provide information to clients June 28, 2010-April 30, 2011 BUREAU OF CUSTOMS Ninoy Aquino International Airport Pasay City Clerical Staff Duties and Responsibilities o Prepares memoranda, designations, recall and other personnel actions o Files records for the update of 201 files and other records o Sorting and filling incoming and outgoing documents o Evaluates and submits nominees for trainings/seminars o Answering Telephone Calls August 7, 2011-January 6-2012 SM APPLIANCE CENTER INC. 4/F SM Annex Bldg. Ayala Center, Makati City Cashier ...
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...field trips to different state parks and helped with arts and crafts also prepared lunches. Student Assistant -Forest Park Community College May 2011- Feb 2013 Served as a receptionist, which included answering phones, taking messages, and greeting and assisting students and other visitors as they enter the lobby COMMISSARY WORKER -EDWARD JONES DOME SPORTSERVICE August 2011- March 2013 Help clean up and before an event. Also help the vendors with their equipment and products that they sell for that event. CASHIER- MIDWEST PETROLEUM March 2013- June 2014 Attendants are responsible for cashiering, collecting cash payments from customers and making change, or charging purchases to customers' credit cards and providing customers with receipts. They clean, collect, and dispose outside trash CASHIER- U GAS INC June 2014- November 2014 Attendants are responsible for cashiering, collecting cash payments from customers and making change, or charging purchases to customers' credit cards and providing customers with receipts. They clean, collect, and dispose outside trash CASHIER -MAPLEWOOD WALMART (HOLIDAY SEASONAL) September 2014- December 2014 Greets customers including answering phones and directing customer inquiries to appropriate party Answers routine billing questions/issues from customers Receives and processes all payments according to standard procedures. CASHIER-KIRKWOOD WALMART (CURRENT...
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...the YELLOW box · Click on the down arrow next to arrivals expected. · Cancel ALL Non-Guaranteed Reservations. Allow guaranteed reservations to process as "No Shows". 3. ___ Check daily departures · House Status Shift F3 … Search in the YELLOW box · Click on the down arrow next to departures expected · Checkout or extend any reservations. · Close out to the blue screen (main Opera page) 4. ___ Print Night Audit Reports · Miscellaneous (top) · Reports (left side) · Report Group – Drop down to Shift Reports · Highlight Downtime Reports · Click OK · Click Print · Separate the appropriate reports and staple: 5. ___ Check Phone Printer for any calls not posted and post them via the Cashiering Module's "Fast Posting" feature. Do a bucket check with the “Guest In House Rate Check” report you just printed out.(The Rate Check Report will also be used later in the morning to for Housekeeping Reports to mark the T&G Rate Rooms). 6.___ Start NIGHT AUDIT! · Click on End of Day (top) · Night Audit (left side) · Login User: YOUR USER NAME · Password: YOUR PASSWORD · Verify that the Business date is correct · Click Start! · If it asks you “Do you want to close cashier “YES”” · OK · OK · YES · OK Once the Night Audit starts it will pull up a screen of the programs that is currently running. Verify that it says Running / Completed in Green. NOTE: If...
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...local gym is a busy one. Clients will trade their cash for the services of using the workout equipment, getting healthy food and beverages, and/or taking aerobics, Pilates, or an abdominal class. The business occupation consists of a group of employees that are skilled in training clients, serving clients healthy food and beverages, and performing several different aspects of customer service within the company. The personal trainers have a specialization skill of working with each client on a personal level, so each session with each client is different. It takes quite a bit of school and outside training to learn this skill. Each of the employees also seem to know the in and outs of the back-end business (managing customers and orders, cashiering, and working the register and computer, and etc.) in order to keep moving operations along conveniently and effectively. This is an organized business that uses an effective method to ensure all employees work together for the goal of profitability. The owner oversees the leasing, higher level business aspects, and the property of the gym. Next, the gym managers and trainers oversee the day to day business operations and the managing of any lower level employees. Finally, there are seasonal or part-time workers that run the food bar or computers, or help out the employees who are full time during peak seasons, such as New...
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...local gym is a busy one. Clients will trade their cash for the services of using the workout equipment, getting healthy food and beverages, and/or taking aerobics, Pilates, or an abdominal class. The business occupation consists of a group of employees that are skilled in training clients, serving clients healthy food and beverages, and performing several different aspects of customer service within the company. The personal trainers have a specialization skill of working with each client on a personal level, so each session with each client is different. It takes quite a bit of school and outside training to learn this skill. Each of the employees also seem to know the in and outs of the back-end business (managing customers and orders, cashiering, and working the register and computer, and etc.) in order to keep moving operations along conveniently and effectively. This is an organized business that uses an effective method to ensure all employees work together for the goal of profitability. The owner oversees the leasing, higher level business aspects, and the property of the gym. Next, the gym managers and trainers oversee the day to day business operations and the managing of any lower level employees. Finally, there are seasonal or part-time workers that run the food bar or computers, or help out the employees who are full time during peak seasons, such as New...
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...Organizational Structure Latoya Dale MGT/230 October 28, 2014 Chenise Hamilton Organizational Structure Organizations are set up in specific ways to accomplish different goals, and the structure of an organization can help or hinder its progress toward accomplishing these goals. Organizations large and small can achieve higher sales and other profit by properly matching their needs with the structure they use to operate. The three main types of organizational structures are functional, divisional, and matrix structure. Organizations have to pick the structure that will work well with their company. These things do not come all at once overnight, companies have to try and see what works for them. Structure Caesars’ Entertainment has developed the functional structure. “Functional structure is set up so that each portion of the organization is grouped according to its purpose. In this type of organization, for example, there may be a marketing department, a sales department and a production department.” (Writing, 2014) While every department within the organization is responsible for themselves, they must all work together to make sure the business is successful. The CEO of Caesars’ Entertainment has appointed regional presidents because they are familiar with a specific area. The regional presidents are responsible for targeting the correct market. “Organizational structure provides guidance to all employees by laying out the official reporting...
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...apparels. Our company caters to creative minds and focuses on embracing the ideas of the customer. Tutu Heaven is fast becoming your go to place for Tutu’s and dance apparel. We hope to become America’s favorite place to work by hiring candidates who exhibit our values, passions, accountability, collaboration and humanity. Job Description Tutu Heaven’s Sales Associate will exhibit passionate, friendly, and helpful customer service. The sales associate is responsible for the following functions: customer service, signing up new rewards members, cashiering, store operations and merchandising. The associate with comply with all policies and procedures associated with the position which includes 95% attendance record. Responsibilities: Engage customers and promote Tutu Heaven’s Rewards program. The employee greets every customer in the stores, paying attention to customer ques while putting the customer before the task. Cashiering: Sales associates rings up the customers while following Tutu Heaven’s cash handling polices and register procedures. Store Operations: The sales associate maintains a clean and organized store. Included but not limited to picking up trash in aisles, returning merchandise to the designated area according to Tutu Heaven’s standards. Cleaning the sales associates break room and vacuuming the store, cleaning mirrors,...
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...Ms. Rhonda West Customer Service Manager Acme Inc. 123 Corporate Blvd. Sometown, CO 50802 Re: Customer Service Representative Opening (Ref. ID: CS300-Denver) Dear Ms. West: I was excited to see your opening for a customer service rep, and I hope to be invited for an interview. My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods. Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day. In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school. I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying...
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...The Housekeeping option allows guest preferences on turndown service or requests service times for room service. Additionally, any notes that Housekeeping might need for this guest apply using this option and display on the department’s Task Assignment sheets. The Queue option allows you to place an arriving reservation into a queue for room availability. When a guest with a reservation arrives, and there are no inspected to check them in, this feature prioritizes handling those arrivals. Reservations placed on queue can be pre-assigned to a room number, or may be queued with no room assignment. In House Guests The IN HOUSE GUESTS screen allows you to view and modify reservation information and/or profiles of in-house guests. This feature is identical to the SEARCH screen, except that reservation statuses do not list since the guests are in-house). The Rate Info option displays all room rates and a package summary, including taxes, for each night of the guest stay. This is particularly useful when rate changes during their stay. In addition, the totals for room and tax for all nights of the guest stay display in the Grand Total field on the RATE SUMMARY screen. The Register Card feature pre-prints a registration card for the reservation. This option is useful to pre-print the registration card prior to the guest’s arrival. In addition, if the original registration card becomes lost or missing, it is useful to generate a new registration card...
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...Location would be important to the company. I would choose an area that attracts buyers and is easily accessed by customers. I have a passion for the NFL and my knowledge of the league brand will be needed to stay ahead of all competitors. Managers My management team would be in charge of scheduling, hiring employees, inventory, pricing, and general issues. I would expect management to be respectful to our employees, but also be punctual and stern. Being a good manager means delegating responsibilities to employees that are capable. Training would also be an essential part of management. I would expect my managers to know how to do every job within the store. Employees Our employees would be in charge of stocking, customer service, cashiering, and also aspects of inventory control. Employees need to be honest and punctual. I would also expect that they be willing to offer new ideas and be open to talking to both management and myself. What behaviors and attitudes should be cultivated in your organization? I would expect everybody to hold a positive attitude and enjoy their job with the company. When the company is successful all employees will be rewarded as a team. I would expect every employee to work well with each other and form a teamwork environment. I know that happy employees will contribute to the company and give full effort. Ambition...
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...This is an individual activity for you to carry out. The activities should be completed and submitted on EDMODO by the due date. 1. Identify and describe at least five (5) problems found in this resume. Provide suggestions to improve them. |No. |Problem |Suggestion | |E.g. |Font – too fancy |The font is too fancy for a formal document, and it is difficult to read. It | | | |is recommended to use clear sans-serif fonts like Arial or Calibri. | | |No. 32, Jalan Mergastua 8, Taman Indah, Sg, Buloh| | | |E-mail: hamba_hotstuff@yahoo.com | | |1 |Using non-formal e-mail address |Using the formal email such as a real name. it’s make us look more profesional| | |hamba_hotstuff@yahoo.com | | |2 |The objective more on to fulfil the passion of |Show that you want to fulfil the company objectives rather than ourself. | | |himself ...
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...rP os t op yo Match Supply and Demand in Service Industries No tC W. Earl Sasser Do Harvard Business Review 76608 This document is authorized for use only by Ramanna Shetty until June 2012. Copying or posting is an infringement of copyright. Permissions@hbsp.harvard.edu or 617.783.7860. rP os t HBR NOVEMBER–DECEMBER 1976 op yo Match Supply and Demand in Service Industries W. Earl Sasser No tC What makes service industries so distinct from manufacturing ones is their immediacy: the hamburgers have to be hot, the motel rooms exactly where the sleepy travelers want them, and the airline seats empty when the customers want to fly. Balancing the supply and demand sides of a service industry is not easy, and whether a manager does it well or not will, this author writes, make all the difference. In this rundown of the juggling feat service managers perform, the author discusses the two basic strategies—‘‘chase demand’’ and ‘‘level capacity’’— available to most service companies. He goes on to discuss several ways service managers can alter demand and influence capacity. W. Earl Sasser is associate professor of business administration at the Harvard Business School, where he developed the second-year MBA course ‘‘Management of Service Operations.’’ He currently teaches another secondyear course, ‘‘The Operating Manager,’’ and is conducting research on managing service operations. Mr. Sasser has had a previous...
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...Chandler 1038 Lorene Avenue PO Box 234 Mount Morris, MI 48458 Phone: (810) 965-6106 E-mail: chandle2@northwood.edu September 20, 2015 Nikki Howell Human Resources Accountemps 305 West Big Beaver Suite 201 Troy, MI 48084 Dear Nikki Howell: I am writing to express my interest in working for your company. I have read quite a few good reviews about your company. I was surprised that you are a temporary service that provides benefits. From what I know so far, your company meets the professional standard that I would like to have my name associated with. . I would like the opportunity to learn more information from you. I have a lot to offer your firm, including over five years of experience in retail environments and 1 year of cashiering. More recently, I have been working part-time as I earn a college education. Some specific accomplishments include: Outstanding Achievement in Mathematics-Sophomore-2013. Have attended every class session and worked every hour scheduled, (except 4 hours for extracting a bad tooth), since first enrolling at Mott Community College in spring of 2011. Completed 36 hours of volunteer work for the Volunteer Income Tax Association (VITA) program. Excelled in classes (4.0/4.0) such as Principles of Accounting, Intermediate Accounting, Advanced Accounting Computer Applications (Microsoft Office), and Excel. Giving me a base of knowing debits and credits and more than basic Excel knowledge and skills. Does this sound like the person you need...
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...Page 327 1. For starter, Jane should arrive at least an hour, not a half an hour, before her shift that way she has more time to deal with these problems. Next she should call other employees and see if she can get someone to come in and work the cashier and the dish washer positions. After she tries calling, then she should look at the employees she has scheduled to work and see if any of them are cross trained to work cashier. If not, she should be cross trained in that area and will have to work the cashier position. Dishwashing is not as complicated as cashiering can be therefore, other employees and even Jane herself could be able to help with the dishes during the break before they start to serve lunch. 2. She should try to save the food to the best of her ability by moving the items to another refrigerator while the non-working one is being fixed. If they have to keep food in that refrigerator they should try to not open the refrigerator door as much in order to keep the coldness inside. When transferring and saving the food she should prioritize the food in order of what she needs to use first and what she needs to use that day. If the food is measured above the 40 degree safety then unfortunately it should be discarded. Food in unsafe temperatures can create food born illnesses and will get the students sick. 3. Concerning the ice shortage she should first check for other sources of ice that may be on campus. If she can’t find any ice on campus then she...
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