...Case Overview • China’s rapid economic growth offered many opportunities as well as many challenges for foreign firms trying to integrate themselves into the Chinese banking sector. • Despite having extremely conservative guidelines, the Chinese government managed to attract significant foreign interest and investment. • However, while most of the developing nations adopted trends set by the global banking giants, China made its own norms and forced those banking giants to comply with it. • Instead of the traditional mergers and acquisitions practiced in most foreign direct investments, China offered strategic partnerships to a maximum permissible limit of 20%, while total foreign ownership in any bank was capped at 25%. • The global banks developed customized lending policies, banks cards, and asset management products to cater to the huge retail banking market. • The partnership between the foreign partner and the Chinese bank not only needed to be a strategic fit and complementary in nature, but it also had to be in line with Chinese culture and value system and had to gradually modify the system to make it more beneficial for both parties. • Biggest challenge for the strategic alliances came from the alignment of the critical human resource management (HRM) functions such as HR planning, staffing, appraisal, training and development, employee retention, etc., with Chinese culture. Key Issues Differences in Business Cultures • The differences in culture...
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...CHAPTER 1: OPERATIONS AND PRODUCTIVITY TRUE/FALSE 1. Some of the operations-related activities of Hard Rock Café include designing meals and analyzing them for ingredient cost and labor requirements. True (Global company profile, easy) 2. The production process at Hard Rock Café is limited to meal preparation and serving customers. False (Global company profile, easy) 3. All organizations, including service firms such as banks and hospitals, have a production function. True (What is operations management? moderate) 4. Operations management is the set of activities that create value in the form of goods and services by transforming inputs into outputs. True (What is operations management? easy) 5. An example of a "hidden" production function is money transfers at banks. True (What is operations management? moderate) 6. One reason to study operations management is to learn how people organize themselves for productive enterprise. True (Why study OM, easy) 7. The operations manager performs the management activities of planning, organizing, staffing, leading, and controlling of the OM function. True (What operations managers do, easy) 8. "How much inventory of this item should we have?" is within the critical decision area of managing quality. False (What operations managers do, easy) 9. In order to have a career in operations management, one must have a degree in statistics or quantitative methods. False (What operations managers do, easy)...
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...challenges of hrm manager Human resources managers have three aspects of responsibility to the organizations that employ them. Unlike other departmental managers whose responsibilities focus on running their departments and respective teams of employees, HR managers are responsible for the HR department functions, supervising the HR staff and ensuring that the organization's entire workforce is cohesive, engaged and productive. Compliance Ever-expanding legal considerations, legislation and federal and state laws make compliance an important aspect of running an HR department and determining the extent to which certain laws apply to each workplace. One of the challenges that HR managers face includes staying abreast of the changes and ensuring that the department's strategy coincides with its legal obligations. For example, the Affordable Care Act contains health care reforms that have a serious impact on the way some employers will provide coverage for their employees. The act requires many employers to calculate and report the dollar value of health benefits for employees on their W-2s, according to Ted Lewkowicz, a lawyer who specializes in employee benefits and tax law. In an August 2012 column for HR Specialist, Lewkowicz reminds HR professionals that they're responsible for ensuring that their companies adapt to the changes that the ACA brings. Compliance-related issues require collaboration among HR leadership, compensation and benefits specialists and HRIS, or human...
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...retain high performance teams in insurance sectors. 3 Study on the success or settlement aspect of the trade union CITU. 4 Managing workforce diversity. 5 Each student will be allotted an industry in which they have to find out how different companies have managed trade unions as well as strikes. 6 Each student has to analyse the importance of self managed work teams in the organizations and how they can be helpful for sustaining high performance. 7 Each student will be given an insurance company to find out how they should compensate to retain employee. 8 Planned Exit 9 Why CEO feels HR plays small role in organization’s success. 10 Employee engagement and communication for rainy days 11 Glass ceiling 12 Find out the various strategies followed by the various companies during recession 13 Creating a leadership pipeline 14 Sustaining high performance teams 15 Challenges in Recruitment 16 Need of cross cultural negotiations 17 Effectiveness of variable pay packages 18 Golden Handshake :the need of an hour 19 Management Development programs and its benefits. 20 The See-Saw of work and life 21 Women Empowerment in corporate world 22 Whistle Blowing – an ethical dilemma in HRM 23 Collective bargaining in global business environment 24 Outbound Training-beyond fun 25 Impact of recession on HR practices 26 Succession Planning in Indian Organization 27 HR Management in 21st Century: Challenges for the future. 28 HRM in small and medium...
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...this means “all of” the shifts. Things that human resources does Environment Challenges, Organizational Challenges, Individual Challenges, Strategic HR planning challenges. Environment Challenges A study called “Survey of Small and Mid-Sized Businesses Trends for 2000” prepared by Arthur Andersen looks at the challenges and opportunities faced by small business. This report “looks” at the impact, of the “Internet” and technology. According to the study, small business considers finding and retaining qualified workers the most significant challenge to the growth and survival of their business. Other major concern is state and federal regulations economic uncertainty and keeping up with technology, plus access to adequate capital. Let us look at the ever-changing technology this has become a barriers in the fact of it changes all the time. The cost for this change is high. Then to have the staff that understands and can work with computers and do PowerPoint and Word, excel, spreadsheets and e-mail in a professional manner takes training. Then financing most financing is a challenge credit cards are on top of the list for a business to meet their capital needs, this followed by commercial bank loans. Very few “could” get funding from venture capital firms, “but” angel investors were the source of funding for a fifth of the respondents (Isidro, (2011)). What are organizational challenges? These are problems,...
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...elsevier.com/locate/orgdyn Emerging HR management trends in India and the way forward Pawan S. Budhwar, Arup Varma INTRODUCTION Over the last decade or so, India has emerged as a major player on the global economic front. To a great extent, India’s enhanced global economic importance is due to the economic reforms that were initiated in 1991. The reforms have been instrumental in creating tremendous opportunities for businesses, in particular for foreign operators. Bodies like the World Bank predict that if India can sustain its economic growth over the next decade, then it is likely to become one of the leading economies of the world. Needless to say, there are many issues that still need urgent attention — among these, development of infrastructure, control over corruption and bureaucratic red tape, opening-up of key sectors for foreign investments, political and legal reforms, enhancing employable skills in new graduates, control over increasing poverty, internal and external security, and divestments in the public sector, etc. In addition, issues related to the management of human resources have become crucial for India’s sustained economic growth. The liberalization of economic policies calls for a switch from labor intensive to more capital-intensive methods of production, and thus requires organizations to remove surplus labor and generate new sustainable employment systems. In the new economic environment, there are additional challenges relating to the need to increase...
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...resource management (HRM) in general. This is due to the fact that IT and its wide range of applications have already made their presence felt in this area. This will be followed by a report on the findings of a survey on the present trends in organizations with in the different sectors in Turkey. Although the impact of IT on HRM has long been attracting the interest of academics, no empirical research has ever been realized in this field in Turkey, and few studies have been reported elsewhere. The survey was conducted among the 106 IT managers and professionals from various sectors, based on whose results, the data shows that IT is used extensively in the organizations to perform HRM functions in Turkey's dynamic economy. The results also indicated that, while IT has an impact on all sectors in terms of HRM to certain extent, the types of IT used vary significantly between recruitment, maintenance, and development tasks. However, the empirical results here reveal that these organizations are not applying these technologies systematically and maturely in the performance of HRM functions. Key words: human resource management (HRM), human resource management system (HRMS), human resource (HR), information technology (IT), ANOVA test, chi-square test Full Text: The HRM function in organizations has gained increasing...
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...management practices is developing rapidly as it helps to create a source of sustained competitive advantage, especially when they are aligned with a firm's competitive strategy. In India, the rapid development in this sunrise sector accelerates the need for the right kind of employees who can take care of retail operations. The success of any player in this lucrative sector depends not only on understanding target market and implementing marketing mix strategies but also on how effectively a retailer develops systems of high performance work practices including comprehensive employee recruitment and selection procedures, incentive compensation and performance management systems, and extensive employee involvement and training. An increasing body of work evaluated the links between systems of High Performance Work Practices and firm performance. In India, sudden and unprecedented growth in organised retailing poses a challenge to human resources development. Therefore, it would be useful to look at the dimension of human resource practices in retail industry, emerging requirements and challenges and measures to improve work atmosphere in Indian scenario. Although a few studies have initiated their efforts on analyzing HR challenges in Indian retail sector, there are...
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...European Management Journal (2010) 28, 421– 440 journal homepage: www.elsevier.com/locate/emj International human resource management challenges in Canadian development INGOs Sharon L. OÕSullivan * Telfer School of Management, University of Ottawa, 55 Laurier ave East, Ottawa, ON, Canada, K1N 6N5 KEYWORDS International human resource management; International non-governmental organization; International development; Northern NGOs; Canada; Capacity building Summary Over $100 million of Canadian overseas development assistance (ODA) is channeled through international non-governmental organizations (INGOs) (CIDA, 2006). Although INGOs appear to be successful at circumventing many challenges in international development (Sachs, 2007), empirical research attesting to their international human resource management (IHRM) challenges is sparse, particularly in regard to secular, Northern INGOs. This paper responds by investigating the IHRM challenges facing Canadian INGOs as they implement ODA-funded projects in the field, and by exploring how such challenges may vary in different types of INGOs. The methodology involved semistructured interviews with 31 managers in three different Canadian development INGOs. Practical and theoretical implications are discussed. ª 2010 Elsevier Ltd. All rights reserved. Introduction The term INGO refers to ‘‘international non-governmental organization’’ (Roberts et al., 2005). Such organizations exist for diverse socioeconomic reasons...
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...that tends to affect workers the most. India, China, Nigeria and other African countries have joined the growing list of countries in the Outsourcing business. The HR function has a central role to play in the process of Outsourcing in the organisation. The HR practitioners must, at least, be aware of the Outsourcing process, its challenges and be equipped to support the management in addressing them. The HR function must demonstrate this in order to go beyond being an aspiring business partner to become one of the drivers of the business. This paper outlines the reasons for Outsourcing, its different types and benefits for the organisation. The paper also highlights the key issues in the global practice and provides insights, based on available data, on the Nigerian industry outsourcing practice. In Nigeria, the industry is as its nascent stage and not much data is available across sectors of the economy for in-depth analysis. In spite of this, the Federal Government’s policy framework on Outsourcing and Outsourcing practices involving Zain Nigeria and Bharti Airtel in the telecommunications sector as well as Shell Nigeria in the oil and gas sector have been reviewed. The role of the HR function as the ‘conscience’ of the organisation in managing the challenges of outsourcing is then discussed. The HR function as the ‘conscience’ of the organisation would be more ethical, more humane, more tolerant, less egoistical, more helpful, more compliant of...
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...they make the conversion to Human Resource Information Systems (HRIS), the mangers encounter the challenges that others before them have seen. Although there are many resources of knowledge, tools and options, the managers face a long conversion process. Even with the tools at hand, the conversion process may fail. Working with the public sector, this paper will show how issues can be avoided and the conversion can be successful. Human Resource Managers of the public sector have the most to gain from closely examining outcomes of past projects since research suggests that only 18 percent of information systems projects ended successfully (when compared to private sector segments retail: 59%, financial: 32%, and manufacturing: 27%) (Goldfinch, 2007). Summary As the workplace becomes more technologically advanced, all departments must keep up with technology. Technology can increase the efficiency of a company. Human Resource Information Systems (HRIS) has kept up with technology to improve the effectiveness of the human resources department and its systems, programs, policies, procedures, activities, and legal statistical documentation in its functions. This project will provide insight into the formation of the HRIS in the public sector and other organizations and how it can be a challenge as well as an asset to the company. The HRIS handles the transactional duties in HR, including the employee records, applicant tracking, training and development needs and progress...
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... from absorbing this pool of talent. Pay rises across the region averaged 6.7% in 2014, the highest average increase since the financial crisis, and are projected to accelerate further in 2015 to 6.9%. This is driven by the competition for talent and rising cost of living and, in the case of Oman, increasing unionisation The impact of the oil price fall has so far been of the workforce. At the same time, the strength limited to firms in the oil and gas sector, some of the US dollar, to which most Gulf currencies of which have been downsizing. There has also are pegged, is helping make Gulf salaries more been some slowdown in Bahrain and Oman, attractive for expatriates, reducing upward the countries with lower cash reserves where pressure on wages. governments have started to reduce their investment on infrastructure projects. The UAE, and particularly Dubai, remain the region’s most popular destinations for expatriates. Across the region, the fastest growing sector is Qatar ranks second in popularity with newcomers, healthcare, driven by a combination of growing but has very low retention as the cost of living and populations, massive government investment, the ban on expatriates switching employers drives and regulatory changes making health insurance many to leave. mandatory for employers. The outlook for 2015 remains positive, with While the region remains a major importer of employers in...
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...Responsibilities of HRM and Trends and Challenge of HRM Human resource management (HRM) is most important for every organization. Now it is said that HRM is the backbone of an organization. Human resource managers are well positioned to play an instrumental role in helping their organization achieve its goals of becoming a socially and environmentally responsible firm-one which reduces its negative and enhances its positive impacts on society and the environment. A company’s workforce is the lifeblood of organizations and they represent one of its most potent and valuable resources. Consequently, the extent to which a workforce is managed is a critical element in enhancing internal effectiveness and improving the organization’s competitiveness. Human Resource (HR) practitioners play an increasingly vital role in maximizing the efficiency of the organization’s human resources since HR practices support employee behavior that is critical for accomplishing key organizational processes, thus advancing organizational success. It becomes evident that individuals performing in those HR roles need to be equipped with distinct capabilities that support the expectations, challenges and requirements of their roles and responsibilities Organizations are now looking to the HR function to go beyond the delivery of cost effective administrative services and provide expertise on how to leverage human. The competitive forces that organizations face today create a new mandate for HR and this necessitates changes...
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...ResearchersWorld -Journal of Arts, Science & Commerce ■ E-ISSN 2229-4686 ■ ISSN 2231-4172 SIGNIFICANCE OF HUMAN RESOURCE MANAGEMENT IN ORGANIZATIONS: LINKING GLOBAL PRACTICES WITH LOCAL PERSPECTIVE Akbar Ali, Faculty of Management Information System National University of Sciences & Technology, Pakistan ABSTRACT Present study aims to link the global HRM in local context. HRM deals with the responsibilities, functions, behaviors and importance of employee. Hence the significance of HRM in organization is marvel. Previously not much attention had been given to manage employee in an organized manner, but with the passage of time need were felt to shift to formalization. The level of HRM practices do not show the formalized structure, therefore it is found mandatory to focus our country so that a step towards the identification and filling of gaps is initiated. HRM role is supposed to be very inclined towards humanitarian factors. In Pakistan the issue of traditional management is required to be addressed to transform it to HRM conceptualization in true letter and spirit. In Pakistan context this article is being written with the confidence that it will help managers to link the global HRM practices in local context in their organizations. Keywords: HRM, Organisation Pakistan. International Refereed Research Journal ■ www.researchersworld.com ■ Vol.–IV, Issue–1, January 2013 [78] ResearchersWorld INTRODUCTION: -Journal of Arts, Science & Commerce ■ E-ISSN...
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...successful manufacturing sectors with greater contribution to the national economy of Bangladesh. The industry started its journey in late 1970s and enjoyed a rapid rise from 30 enterprises in 1980 increased to more than 5000 in 2014. Average growth rate of this sector was over 20% per over the last two decades. RMG is the main source of export for the last 25 years. This single sector alone earns about 80% of yearly foreign exchange of the country. Its contribution to GDP reaches 13% in fiscal year 2009-2010. This sector employs more than 3 billion people in Bangladesh of whom 90% are women from rural family. Thus this sector is playing a vital role in socioeconomic development of the country. But this sector is struggling with a number of problems. Conflict between owners and workers, labor unrest, shortage of gas and electricity, poor infrastructure, poor port facility, conspiracy of home and abroad are posing a great threat to its survival. In recent time, labor unrest in the RMG sector has been a matter of serious concern. Almost every day electronic and print media cover news of labor unrest in RMG sector in one place or another across the country. Job dissatisfaction have been the prime causes of recent labor unrests across the country. This job dissatisfaction of RMG workers resulted from improper work practices that include insufficient salary, discrimination, unhealthy work environment, frequent work accidents and hazards. Due to labor unrest, RMG sectors are losing its market...
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