Change and Culture Case Study I
Nikiah C. Roberson
HCS/514
Monday September 24, 2012
Dr. Kinaro

Change and Culture Case Study I
Case Study Robbins Hospital has been competing with Smith Hospital for over a decade. Robbins offers both in and outpatient services including day surgery, wound care, and physical and occupational therapy. Robbins is one of the oldest hospitals in Savannah and is currently being updated with state-of-the-art technology. Smith is more modern, with technology such as telemedicine, PET scans, and the use of the electronic medical records program. Robbins has constantly honored itself on the great quality of care provided to its patients. Smith on the other hand, is known for giving the kind of care to patients that is not always of good quality. Over the last decade a merger took place between Robbins Hospital and Smith Hospital, joining Robbins who has a high quality of patient care with Smith who has modern technology. The newly named hospital will be called Robbins/Smith Hospital. The administrator who has been an administrator at Robbins for more than a decade will have the task of creating an organizational culture that will not only meet the needs of staff, but also provide quality patient care. The administrator at Smith Hospital has a duty to direct the group of employees as one in a way that forms a positive and comfortable work environment. The purpose must focus on the mission and goals of the newly merged facility, with quality patient care being its main goal. Merger impacts the new organizational cultures so the manager has to come up with ways to build harmony in the organization. The manager looks at the problems in this paper while discussing the organizational design of Robbins/Smith Hospital.
New Organizational Culture Mergers can affect employees in positive or negative ways. This is mostly true