...LEADERSHIP AND ORGANIZATIONAL CHANGE Nebojša Janićijević Belgrade University, School of Economics jnebojsa@eunet.rs MGT 597 ETHICS & LEADERSHIP References Mandatory Yukl G. (2010).Leadership in Organizations. 7th edition. Upper Saddle River: Pearson Supplementary Kotter J. (1996). Leading Chnage. Cambidge Ma.: Harvard Business School Press Janićijević N. (2009). Upravljanje organizacionim promenama. Beograd: Ekonomski fakultet . MGT 597 ETHICS & LEADERSHIP The process of organizational change management Initiating Diagnosis Creating vision Planning Motivating Power management Implementation Management of personal transition Stabilization Monitoring and control UNFREEZING MOVE REFREEZING MGT 597 ETHICS & LEADERSHIP Initiating changes The first step in change management The importance of leader’s mental change In order to initiate changes, a leader has to: 1. 2. 3. 4. Recognizes causes and drivers of change; Develops his own awareness of the necessity of breaking with status quo Develops his wish to make changes and to make decision to start changes; Identifies and appoint a change agent, define his roles and responsibilities and build productive relationship with him MGT 597 ETHICS & LEADERSHIP Model of causes of organizatioonal changes External soruces – changes in environment The inertia of organization Internal sources -. Changes in the company 1 Anticipation of the crisis External and / or internal misbalance 1 ...
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...Science in Business with a Concentration in Human Resource Management The Bachelor of Science in Business (BSB) undergraduate degree program is designed to prepare graduates with the requisite knowledge, skills, and values to effectively apply various business principles and tools in an organizational setting. The BSB foundation is designed to bridge the gap between theory and practical application, while examining the areas of accounting, critical thinking and decision-making, finance, business law, management, marketing, organizational behavior, research and evaluation, and technology. Students are required to demonstrate a comprehensive understanding of the undergraduate business curricula through an integrated topics course. The Human Resource Management Concentration helps students develop an understanding of the fundamentals of human resource management and its strategic relevance in business. The concentration addresses the legal and ethical components of the decision making process involved in the human resources environment. The Human Resource Management Concentration introduces students to the basic concepts of human resource management, and allows further study in the areas of employment law, risk management, recruitment and selection of employees, international HR, change management, compensation and benefits, employee development, and performance management. Students will also develop an understanding of the critical business implications for human resource professionals...
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...Transition, Service Operation, Continual Service Improvement • To prepare to take the ITIL Foundation exam 2 I0015EN v3.1 ©2011 QRP International 1 ITIL® is a Registered Trade Mark of the Cabinet Office. ITIL Foundation Training Programme • • • Generalities Service Management key concepts Service Strategy o Service Portfolio Management o Business Relationship Management o Financial Management Service Design o Service Level Management o Service Catalogue Management o Supplier Management o Information Security Management o Availability Management o Capacity Management o IT Service Continuity Management o Design Coordination Service Transition o Service Asset and Configuration Management o Knowledge Management o Transition Planning o Release and Deployment Management o Change Management Service Operation o Functions o Incident Management o Event Management o Request Fulfilment o Access Management o Problem Management Continual Service Improvement o 7 step improvement process o The Deming Cycle o CSI approach • D • A Y 1 D A Y 2 • D • A Y 2 D Examination Training A •Y Examination 3 3 GENERALITIES All following Quoted Text is from ITIL 2011 Core books 4 I0015EN v3.1 ©2011 QRP International 2 ITIL® is a Registered Trade Mark of the Cabinet Office. ITIL Background and updates Background Information Technology Infrastructure Library Best Practice IT Service Management approach Property of the Cabinet Office...
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...Departmental Requirement 24 Credits Minor 15 Credits Total variable requirement for Graduation 124-125 Credits Foundation Courses Communication Skills ENG 101 ENG 102 ENG 105* ENG 106 ENG 202 Listening and Speaking Skills English Reading Skills Business English Advanced English Skills Introduction to English Literature 40-41 Credits 9 3 3 3 3 3 * Prerequisite ENG 101 & 102 Note: students not exempted from ENG 101 and ENG 102 will have to take ENG 101, ENG 102 and ENG 105. Note: students exempted from ENG 101 and ENG 102 will have to take ENG 105, ENG 106, ENG 202 Computer Skills CIS 101* CSC 101** Fundamentals of Computer System Introduction to Computer Science 3 3 3 * For students without basic knowledge of computer **For students with basic knowledge of computer & mandatory for students with Major in subjects offered from the SECS Numeracy MAT 100* MAT 210* Basic University Mathematics 1 Basic University Mathematics 2 6 3 3 3 *MAT 100 and MAT 210 mandatory for SLAS majors(English, Media & Communication, Anthropology) other than Sociology MAT 101* MAT 211* MAT 102* MAT 212* Intermediate University Mathematics II Probability and Statistics Introduction to Linear Algebra & Calculus Probability & Statistics for Sc. & Engr. 3 3 3 3 **MAT 101and MAT 211 mandatory for Business/SESM/Sociology majors $MAT 102 and $MAT 212 is mandatory for students with major in Engineering and Computer Science Natural 7-8 Sciences CHE 101* Chemistry 3 CHE 101L* PHY 101** PHY...
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...ork2012 - 2013 Catalog A Message from the President “Sullivan University is truly a unique and student success focused institution.” I have shared that statement with numerous groups and it simply summarizes my basic philosophy of what Sullivan is all about. When I say that Sullivan is “student success focused,” I feel as President that I owe a definition of this statement to all who are considering Sullivan University. First, Sullivan is unique among institutions of higher education with its innovative, career-first curriculum. You can earn a career diploma or certificate in a year or less and then accept employment while still being able to complete your associate, bachelor’s, master’s or doctoral degree by attending during the day, evenings, weekends, or online. Business and industry do not expand or hire new employees only in May or June each year. Yet most institutions of higher education operate on a nine-month school year with almost everyone graduating in May. We remained focused on your success and education, and continue to offer our students the opportunity to begin classes or to graduate four times a year with our flexible, year-round full-time schedule of classes. If you really want to attend a school where your needs (your real needs) come first, consider Sullivan University. I believe we can help you exceed your expectations. Since words cannot fully describe the atmosphere at Sullivan University, please accept my personal invitation to visit and experience...
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...Ch.6 Telecommunications, the internet and wireless technologies Components of a simple network: • NIC (Network Interface Card): to incorporate any laptop to an existing network. • NOS (Network Operating System): to share network resources & route communications on a LAN. • Hubs & switches help route traffic on a network to the right computing device. • Router: when 2 or more networks are connected to each other, it sends data transmissions to the correct device from the internet. Digital Networking Technologies: 3 types, 1. Client/server computing: servers connect to many clients. 2. Packet switching: method of delivering data across a local or a long distance connection, it packages data in units (packets) which identifies intended recipient. 3. TCP(Transmission Control Protocol)/IP(Internet Protocol): a set of protocols to get data from one network device to another. Signal is the transmission of data. Analog signals can be converted into digital signals by using a modem. Analog signals are replicas of sound waves that can be distorted with the noise and drop the quality of transmission. Digital signals have a faster rate of transmission. LAN (Local Area Network): the topology (place) of a LAN can vary greatly, - Star: if the host computer goes down the whole network goes down. - Bus: all computers in the network are linked with cables and treated equally. - Ring: no central host PC, if one PC goes down the rest can still process data & transactions. WAN...
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...factors are put to work in a co- ordinated manner. Management Definition Management is the art of getting things done through others. Harold Koontz Def as “ Management is the process of designing and maintaining an environment in which individuals, working together in groups efficiently to accomplish selected aims” • Managers carry out their managerial function • Applies to any kind of Organisation •Applies to managers at all Organisational levels •Aim is to create a surplus •Concerned with productivity, implies effectiveness and efficiency •Mgt of 4 M’s in the Orgn – Men, Machine, Materials & money Characteristics of Management • Mgt is Universal • Mgt is dynamic • Mgt is a group of managers • Mgt is Purposeful • Mgt is goal oriented • Mgt is integrative Function • Mgt is a Social process • Mgt is a Multi-faceted discipline • Mgt is a continuous process • Mgt is a system of authority • Mgt is a resource • Mgt is intangible 2 • 3. • Mgt is profession, an art as well as a science ADMINISTRATION VS MANAGEMENT Basis of Distinction Administration Management Policy and objectives Determination of objectives & policies Implementation of Policies Main Functions Legislative & determination function Executive Function Planning, Organising...
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...Analysis Theory (A Case Study in MGT FM Bandung) By: Ganjar Nugraha CHAPTER I INTRODUCTION 1.1 Background of Problem In life, as a social being, people need to interact and integrate with other people in a society. In order to interact and integrate, then people need to communicate, one of the most significant tools to communicate is called language. “Language is a system of arbitrary vocal symbols which permits all people in a given culture, or other people who have learned the system of that culture, to communicate or to interact” (Finocchiaro, 1974:3). By means of languages, people are able to convey the feelings, the thoughts in mind, and the messages, so that the people can interact with each other. Language constitutes paramount medium for communication in people’s life. “Language plays a great part in human life. (Bloomfield, 1995:3). So, through language, people can interact with each other. One purposes of language is to communicate. “One form of communication is the interaction between speakers” (Lubis, 1988:10).The interaction includes the way speaker to convey meaning and express feeling, also how people do with words and utterances and then form good sentences to be sent to other speakers. To avoid misunderstanding between the speakers, they usually try to convey the messages hard and find another way or strategy to convey the messages. Sometimes, when they get stuck in the middle of conversation, they will change the words could not find with mime...
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...MGT 521 Complete Week 4 To Buy This material Click below link http://www.uoptutors.com/MGT-521/MGT-521-Complete-Week-4 MGT 521 Week 4 DQ 1 The Management textbook describes three different types of leadership theories: early, contingency, and contemporary. Which of these leadership theories is the most complementary with your view of leadership and its place in management? Explain and support your answer. MGT 521 Week 4 DQ 2 The business world today continues to become more globalized, and most managers will find themselves working with at least one team member from a different culture. What are the factors a manager must consider when attempting to lead a team that includes members from other cultures? Do these factors differ, depending on the cultures represented on the team? Why or why not? MGT 521 Week 4 DQ 3 How can an understanding of organizational behavior help a manager improve employee job satisfaction and decrease turnover? What factors must be considered when gauging job satisfaction? MGT 521 Week 4 DQ 4 The Management textbook speaks to how managers can manage generational differences in the workplace. Why is it important to ensure generational differences are appropriately handled? Share an example of a misunderstanding you witnessed that was due to generational differences. MGT 521 Week 4 Individual Organizing Work You are a team of managers at a company. Upper management is concerned that the structure of the division your team manages is not...
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...MGT 312 Final Exam UOP New Materials 1. Self-enhancement and self-transcendence are: • Endpoints of one of the dimensions of values • Personal attitudes • Cognitions • Workplace attitudes 2. Regarding using personality testing as part of the hiring process, experts have concluded that: • The effects of personality on job performance are so large it cannot be ignored by managers • The typical personality test is not a valid predictor of job performance • There are many valid instruments available to managers to test for personality types • Only the Big Five should be used as predictors of job performance 3. Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence. • Interpersonal • Spatial • Bodily-kinesthetic • Intrapersonal 4. Camilla, a manager, notes that while Wilhelm’s written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at: • Consistency • Distinctiveness • Implicit factors • Explicit factors 5. The extent to which an individual identifies with an organization and commits to its goals is called: • Organizational satisfaction • Organizational commitment • Perceived organizational support • Job involvement Want to download...
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...Class Lectures of Management Information Systems (MGT: 305) Introduction: System: System means interrelated set of elements. MIS: Management Information System means managing information resources in a systematic way. Chapter: 01 (Managing the Digital Firm) Q#01: Management challenges while building an information system: 1. 2. 3. 4. 5. Designing competitive and efficient system Understanding system requirements of global business environment Creating information architecture Determining business value of information system Designing system in such a way so that people can control, understand and use in a socially ethically responsible manner. Q#02: What is an information system? An information system is a set of interrelated components that collects, process, stores and distribute information to support decision making, coordination and control in an organization. In addition to supporting decision making, coordination and control information system may also help managers and workers analyzing problems, visualizing complex subjects and creating new products. Core Functions of Information System: INPUT PROCESS OUTPUT FEEDDBACK 1. Inputting 2. Processing a) Classify b) Arrange c) Calculate 3. Outputting 4. Feedback Q#03. What are the changes that occurred in the business world in the recent past? 1. Globalization 2. Industrial economies 3. Transformation of the enterprises 01.Globalization: Globalization is the...
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... ACCT 101 Principles of Accounting Financial Accounting Wild / 6th edition MGT 101 Principles of Management Management: A Practical Introduction Kinicki / 6th edition McGrawHill CourseSmart McGrawHill CourseSmart Level 4 ID Course Name Title Author/Edition Publisher FIN 101 Principles of Finance Fundamentals of Corporate Finance Breasley, Myers, & Marcus McGraw-Hill MGT 201 Marketing Management Marketing: Defined, Explained, Applied Levens, 2012, 2nd edition Prentice Hall Human Resources Management DeCenzo, 2012, 11th edition Wiley Saudi Arabia Labor Law Outline Michael O'Kane, 2010 Al-Andalus Publishing E- Commerce: Business, Technology, Society Lauden, 2013, 9th edition Pearson MGT 211 E-COM 101 HR Management E-Commerce Level 5 ID ECON 201 MIS 201 ECOM 201 Course Name Title Author/Edition Publisher Macroeconomics Principles of Macroeconomics, N. Gregory Mankiw, 6th Edition, 2011 Cengage Learning Information Systems Management Management Information Systems, R. Kelly Rainer, Hugh J. Watson, Brad Prince, 2nd Edition, 2013 Wiley Introduction to eManagement Managing without Walls, Maximize Success with Virtual, Global, and Cross-cultural Teams, Colleen Garton, Kevin Wegryn, 2006 MC Press Wiley MGT 301 Organizational Behavior Organizational Behavior, John R. Schermerhorn, Jr.,...
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...Assignment 03 ‐ PROJECT MANAGEMENT PLAN CHALLENGE The Project Management Plan (PMP) is the project document that clearly defines the project and forms its baseline guidance document for the duration. The PMP is typically the first document to be prepared by the project team once the project has been approved; as such it follows the Project Charter approval. A key to a successful PMP is that the Project Manager must ensure that the stakeholders play key roles in its development. The PMP establishes the overview of many of the key project management plans that will be more fully developed later. By learning how to create an effective Project Management Plan, you will better understand its content and its role when acting as a Project Manager. OBJECTIVES 1. 2. 3. To demonstrate an understanding of how to develop effective Project Management Plan (PMP). Understand the content requirements of a typical Project Management Plan (PMP). Develop a Project Management Plan (PMP). Project "Home Sweet Home" Scenario Now that Mary‐Jo and Bobby Doe are happily married, the newlyweds have decided to build their very own dream house. They have asked you (the renowned Project Manager!) to help them to prepare a Management Plan for this very important Project. Based on a simplified list of project activities (see table below), your task is to prepare a Project Management Plan. Options: ‐ If you would like to submit a Project Management Plan based on a "real" project from your ...
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...The Impact of Financial Education in High School and College On Financial Literacy and Subsequent Financial Decision Making by Lewis Mandell Kermit O. Hanson Visiting Professor of Finance and Business Economics Foster School of Business, University of Washington Senior Fellow, Initiative on Financial Security, Aspen Institute Presented at the American Economic Association Meetings San Francisco, CA January 4, 2009 The Impact of Financial Education in High School and College On Financial Literacy and Subsequent Financial Decision Making Abstract: Many consumers appear to lack the financial literacy needed to make financial decisions in their self-interest. A growing number of analysts and politicians are blaming the intersection of low levels of financial literacy with complex, financially-engineered products for the current economic meltdown and have proposed a number of solutions to this problem. These solutions range from mandatory education in personal finance to required simplification of financial products and greatly increased regulation. This paper examines evidence on the effectiveness of personal finance education on both financial literacy and financial behavior. If the problem can be solved through education, it is likely to reduce the perceived need to limit choice in the marketplace for retail financial products. If education is shown to be ineffective, the future of financial product innovation and financial engineering may be greatly limited. Supporting...
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...____________________________________________________________________ PROGRAMME HANDBOOK ____________________________________________________________________ ____________________________________________________________________ MASTER OF BUSINESS ADMINISTRATION GENERAL DEGREE (YEAR 1) ____________________________________________________________________ ____________________________________________________________________ JULY 2015 INTAKE ____________________________________________________________________ Copyright© 2015 THE MANAGEMENT COLLEGE OF SOUTHERN AFRICA All rights reserved, no part of this book may be reproduced in any form or by any means, including photocopying machines, without the written permission of the publisher MANCOSA: MBA (GENERAL) YEAR 1 1 TABLE OF CONTENTS 1. WELCOME 1.1 MESSAGE FROM THE PRINCIPAL 1.2 MESSAGE FROM THE OFFICE OF THE DEAN 3 4 INTRODUCTION TO MANCOSA 2.1 BRIEF HISTORY OF MANCOSA 2.2 PROGRAMME OFFERINGS 2.3 DIRECTORS 4 5 5 3. THE MANCOSA MISSION 6 4. THE MANCOSA VISION 6 5. MBA PROGRAMME STRUCTURE 5.1 OVERALL PROGRAMME OBJECTIVES 5.2 PROGRAMME FOCUS 5.3 MODULE DESCRIPTION AND RATIONALE 2. 6. PROGRAMME ADMINISTRATION 6.1 PROGRAMME MANAGEMENT 6.2 FINANCE 6.2.1 FEE PAYMENT 6.2.2 PAYMENT OF FEES AND OTHER DUES 6.2.3 PAYMENT PLANS 6.2.4 ADDITIONAL FEES/CHARGES 6.2.5 REGISTRATION SPECIFIC/INCOMPLETE MODULES 6.2.6 CANCELLATION OF REGISTRATION/FEE LIABILITY ...
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