...GLOBAL JOURNAL OF BUSINESS RESEARCH ♦ VOLUME 6 ♦ NUMBER 1 ♦ 2012 INFLUENCE OF ORGANIZATIONAL CULTURE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A THREE-SECTOR STUDY Jagannath Mohanty, Institute of Management Technology, Nagpur Bhabani P Rath, Berhampur University, Berhampur ABSTRACT In recent years, the employer expectations have witnessed an upward surge, in anticipation of certain discretionary behaviors out of their employees, which fall beyond the purview of workplace requirement and reward systems. All this apparently is to ensure long service periods and bring out the ‘Organizational Citizen’ within the employee in the organizational context. The present paper is an attempt to examine and investigate the extent of impact that a given Organizational Culture has on Citizenship Behaviors of the employees in an Organization. The study examines the impact of select Culture variables on Organizational Citizenship Behavior across three dominant Organizations representing three sectors of the economy namely, Manufacturing, and Information Technology & Banking. The paper specifically aims at establishing a cause effect relationship between dominant Organizational culture characteristics on Organizational Citizenship Behaviors. JEL: M10; M14 KEYWORDS: Organizational Culture, Organizational Citizenship Behavior, Correlation INTRODUCTION A substantial amount of attention has been paid to the concept of organizational culture in the past several years (Cameron...
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...Comparison Matrix Paper Brooke Waters Grand Canyon University: LDR-802 October 22, 2014 Comparison Matrix Essay This paper compares two studies dealing with leadership strategies in work-related settings. Although the settings vary, the study of management approaches and job satisfaction are similar in each. Charles Emery and Katherine Barker’s article, “The Effect of Transactional and Transformational Leadership Styles on Organizational Commitment and Job Satisfaction of Customer Contact Personnel”, assess the effect of transactional and transformational leadership styles on job satisfaction and the accountability of customer service personnel. The research suggests that some styles of management, such as transformational leadership, may be more effective in the dedication of customer service employees. Daniel Koys’ article, “The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness: A Unit-Level, Longitudinal Study”, addresses the issue of whether business outcomes are influenced by employee attitudes and behaviors or vice versa. In addition, the researchers concentrate on organizational citizenship as well as employee turnover. Each research study in this paper will be addressed as Article 1 and Article 2 respectively throughout this paper. Comparison of Research Questions Both of these topics examine employee outlook and job gratification in the workplace as well as the impact employees have on customer...
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...PUBLIC SPEAKING AND CIVIC ENGAGEMENT A research paper of Gamaliel Eve Relampago MInggong as partial fulfillment of the requirements in English 202 Submitted to: Nora L. Sisneros, M.D TABLE OF CONTENTS CHAPTER I- Dynamics of the Study I.a- Rationale of the Study I.b- Significance of the Study I.c- Narrative Approach of the Study I.d- Qualitative Paradigm of the Study CHAPTER II- Research Plans and Methodology II.a- Content Analysis of the Study II.b- Framework and Analysis II.c- Theoretical Foundations of the Study II.d- Interpretative Analysis of the Study REFERENCES CHAPTER I- Dynamics of the Study Public speaking has always been an essential part of our life. We might find ourselves being stuck in a situation to speak in front of people like funerals, weddings, graduations and school activities. It was never erased in our existence. Civic activities are one of these situations. Civic engagement or civic participation is the encouragement of the general public to become involved in the political process and the issues that affect them. It is the community coming together to be a collective source of change, political and non-political. (http://en.wikipedia.org/wiki/Civic_engagement) Public speaking and Civic engagement goes hand in hand. Without speaking in public, like the definition above, you will never be able to speak your mind out to the general public for the sake of your purpose. Civic engagement doesn’t happen with just watching...
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...Change Agent Abilities Required to Help Create a Sustainable Future © ACPA – College Student Educators International (http://www.myacpa.org/) in collaboration with the U.S. Partnership for Education for Sustainable Development (www.uspartnership.org ) May be reproduced for educational purposes with credit given In order to be a successful sustainability change agent, an individual must have the following: 1. Knowledge of the environmental, economic, and social issues related to sustainability (understanding); 2. A value system and self-concept to support and under gird the actions of a change agent (motivation); and 3. Change agent abilities (skills). Change Agent Abilities: The following is a listing of change agent abilities compiled from numerous sources. For ease of use, these sources have all been acknowledged at the end of this document. Change agents are: • Resilient • Optimistic • Tenacious • Committed • Passionate • Patient • Emotionally intelligent • Assertive • Persuasive • Empathetic • Authentic • Ethical • Self-Aware • Competent • Curious They can: • Communicate ideas clearly, concisely, and precisely both orally and in writing • Listen to others and incorporate their ideas and perspectives • Accommodate individual differences (cultural, socioeconomic, global, etc.) in your decisions and actions and be able to negotiate across these differences...
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...American International Journal of Contemporary Research Vol. 3 No. 8; August 2013 Toward a Functional Citizenship Education Curriculum in Nigerian Colleges of Education for Sustainable Development in the 21st Century Eyiuche Ifeoma Olibie, PhD Department of Educational Foundations Nnamdi Azikiwe University Awka, Nigeria Lilian-Rita Akudolu, PhD Professor of Curriculum & Instruction and Commonwealth Fellow Department of Educational Foundations Nnamdi Azikiwe University Awka, Nigeria Abstract This study was carried out to identify basic components of civic awareness, civic knowledge and civic dispositions needed by youths in two Colleges of Education in Anambra State of Nigeria as a basis for a functional Citizenship Education curriculum. Three hundred students were randomly selected from the two Colleges of Education in Anambra State. A 50-item questionnaire survey method was utilized based on five research questions. Findings indicated that in the perceptions of the students, it is ideal to incorporate several civic components, skills and dispositions into the citizenship education curriculum. Recommendations were made for revamping of the citizenship education curriculum in Colleges of Education in line with the identified civic components, skills and dispositions so as to ensure the establishment of education for sustainable development in the country. Keywords: Citizenship education, functional curriculum, sustainable development, teachers. Introduction Since the declaration...
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...Personal Narrative 4 Unit 1 Journal 1: Personal Narrative Handout 6 Unit 1 Journal 2: Civic Narrative 9 Unit 1 Journal 2: Civic Narrative Handout 11 Unit 1 Assignment 1: What Would You Do? 12 Unit 2 Journal 1: Personal Narrative 13 Unit 2 Journal 1: Personal Narrative Handout 15 Unit 2 Journal 2: Civic Narrative 19 Unit 2 Journal 2: Civic Narrative Handout 20 Unit 2 Journal 3: Article Response 22 Unit 2 Assignment 1: What Would You Do? 23 Unit 2 Assignment 2: Declaration of Independence and Public Safety 25 Unit 3 Journal 1: Car Commercials 26 Unit 3 Journal 2: Personal Narrative 27 Unit 3 Journal 2: Personal Narrative Handout 28 Unit 3 Journal 3: Civic Narrative 31 Unit 3 Journal 3: Civic Narrative Handout 32 Unit 3 Journal 4: Taste vs. Judgment 34 Unit 3 Presentation 1: What Would You Do? 35 Unit 3 Assignment 1: Habits That Hinder Thinking 36 Unit 4 Journal 1: Invention Exercise 37 Unit 4 Journal 1: SWOT Analysis Template 38 Unit 4 Journal 2: Personal Narrative 39 Unit 4 Journal 2: Personal Narrative Handout 41 Unit 4 Journal 3: Civic Narrative 43 Unit 4 Journal 3: Civic Narrative Handout 44 Unit 4 Assignment 1: What Would You Do? 46 Unit 4 Assignment 2: Invention White Paper 47 Unit 5 Journal 1: Personal Narrative 48 Unit 5 Journal 1: Personal Narrative Handout 49 Unit 5 Journal 2: Civic Narrative 51 Unit 5 Journal 2: Civic Narrative Handout 53 Unit 5 Assignment 1: What Would You Do? 55 Unit 6 Journal 1: Errors...
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...Fo r Te a ch er s Growing up in Zambia A Teachers’ Guide to Civic Education Camfed has created a new and innovative resource pack for the teaching and learning of Civic Education. It combines three books: this teachers’ guide, a student workbook and a collection of stories and photographs entitled Listen to My Story. We hope that together, they will inspire a high level of creativity in classrooms across Zambia. Civic Education is a key aspect of the school curriculum and one that prepares pupils for a productive and fulfulling life. The resource pack addresses issues of great concern to children and young people as they grow up in our society. A particular focus is gender and issues of inequality in Zambia. Many of the stories, photographs and activities enable boys and girls to reflect on the influences on their lives that shape their choices. English skills, literacy, and other elements of the curriculum are also supported and the sessions in the pack are designed to show how life and learning converge to change people’s futures. I hope that the many Zambian teachers and students who use this rich resource will benefit from the stories, and that the interactive and reflective activities will stimulate interest and learning in different local settings. Every child has the right to education. Yet in Zambia, as in many other countries around the world, millions of children, especially girls, are excluded from school. We often hear the statistics, but it is rare for those...
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...Behaviours: A Review of Theoretical and Empirical Literature on Predicting Factors and Suggestions for Future Research. In today’s competitive business environment organisations constantly strives for achieving excellence by enhancing employee’s efficiency and effectiveness. One way, organisations can achieve this objective is through Organisational Citizenship Behaviour (OCB) (Bolino & Turnley, 2003; Organ, 2006). Organ and colleagues first conceptualized OCB in 1988. Organ (1988, p.4) defined OCB as “individual behaviour that is discretionary, not directly or explicitly recognised by the formal reward system, and that in the aggregate promotes the effective functioning of the organization.” Researches have identified numerous dimensions of OCB (Podsakoff & MacKenzie, 1997). Organ (1988) suggested a five-factor model composed of five dimensions; altruism, courtesy, conscientiousness, civic virtue and sportsmanship, which most conceptualisations of OCB are based on. Altruism refers to behaviours that involve helping another person, such as helping a colleague with a heavy workload. Courtesy involves being polite and courteous to prevent work related problems, for example, informing a coworker or a change that may affect them introduced by you. Conscientiousness refers to doing more than just the minimum to prevent and minimize error, in terms of attendance and punctuality. Civic virtue refers to employees genuine concern and interest in the existence of the organisation (Podsakoff...
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...ABSTRACT: My methods for research. Do the articles I researched have any relevance and accuracy? Kantabutra, S., & Vimolratana, P.. (2010). Vision-Based Leaders And Their Followers In Retail Stores: Relationships And Consequences In Australia. Journal of Applied Business Research, 26(6), 123-134. Retrieved January 24, 2011, from ABI/INFORM Global. (Document ID: 2193491261). http://proquest.umi.com.library3.webster.edu/pqdweb Sooksan Kantabutra is Chief Researcher of Leadership Research Group, College of Management, Mahidol University, Bangkok. Professor Kantabutra received his doctoral training in leadership from Macquarie Graduate School of Management in Sydney. Pisana Vimolratana is a PHd candidate with the Leadership Research Group, College of Management, Mahidol University. This article presented a study that examined associations of store manager’s passion for motivation of staff and the use of vision among staff in Australian retail stores and how it correlates with the outcome of staff and customer satisfaction. I agree that leaders who display a passion for vision and motivation are associated with higher staff and customer satisfaction. The study was conducting with valid information, with the one drawback being that the study was accomplished only on apparel stores that sold only brand new finished clothing products for individual use, excluding shoes and accessories. Khan, S.. (2010). Impact of Authentic Leaders on Organization Performance. International...
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...Leadership Traits Most Valued Across Sectors A Research Paper Patrick Jinks University of Richmond October, 2008 Introduction: Leadership is a topic as broad as education or health care. Books, articles, workshops, lectures, and keynote speeches abound – not only in the area of business, but across sectors that include government, civic, academic, and charitable organizations. Leadership topics are limitless, as evidenced by the vast expanse of information available in bookstores, libraries, blogs, and corporate leadership schools. For the purposes of this paper, the focus is on the highest-profile trends embraced by thought leaders in the leadership arena. Specifically, this work centers on the similarities – and differences – in the way the different major sectors view and define the important competencies of their leaders. Questions prompting this research include the following: 1. What are the most valued concepts delivered in training sessions to leaders of non-profits versus leaders in the military? 2. How do governmental nuances determine the areas in which leaders must excel? 3. Do leaders in different types of business view the concepts of leadership differently, or do the trends relate to the same basic tenets? 4. Is the area of ethics limited to Fortune 500 CEOs or non-profit directors? The following outlines the key principles that appear to be the most valued leadership concepts and the most significant concepts imparted to each sector’s...
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...Faculty of Philosophy Chair of Political Science Prof. Dr. Winand Gellner The Role of Civil Society Organisations in Poverty Reduction in Uganda Term Paper for Advanced Academic Writing Techniques for PPGG Graduate Students WS 2015/2016 Name: Kwerit Alice Matriculation no: 75842 Programme: MA Governance and Public Policy Course Number: 41764 Email: kwert5@yahoo.com Address: Am dobldobl 2, Passau Lecturer: Judith Schatzl Date: March 2016 Acronyms BAI Budget Advocacy Initiative CBO Community Based Organisations CSO Civil Society Organisations DHSP District Health Support Programme DRT Development Research and Training ESIP Education Strategic Investment Plan FBOs Faith Based Organisations GOU Government of Uganda HIV Human Immune Virus HSSP Health Sector Strategic Plan IMs Individual Members INGO International Non-government Organisations LNGO Local Non-government Organisations MFPED Ministry of Finance and Economic Development MTEF Medium Term Expenditure Framework NAWOU National Association for Women Organisations in Uganda NECDP ...
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...corruption and stupendous wastage of scarce resources. All attempts by successive regimes to nip the problem in the bud have failed. With the benefit of hindsight, virtually all the Nigerian leaders who have come in as physicians have left office as patients. What factors precipitate political corruption and why has corruption become endemic and intractable in Nigeria? The paper interrogates corruption in Nigeria through the prisms of Clientelism, Prebendalism, Patrimonialism, Neopatrimonialism, Soft State thesis and the theory of Two Publics. The article contends that these theories for a very long time have not only provided credible theoretical frameworks for the understanding of the development tragedy in Africa in general but also of the pandemic and seemingly insoluble problem of political corruption in Nigeria in particular. However, as a point of departure, the paper argues that rather than fattening the primordial public, the ‘robberies’ that have taken place at the civic public have further pauperized the primordial public, if fattening in this sense is taken to mean social and economic development. The paper further provides some...
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...Emotional Intelligence in Leadership John Doe Name your university Abstract Emotional intelligence is defined as a person’s self-awareness, self-confidence, self-control, commitment and integrity, and a person’s ability to communicate, influence, initiate change and accept change (Goleman, 1998). Studies have shown that emotional intelligence impacts a leader’s ability to be effective (Goleman, 1998). Three of the most important aspects of emotional intelligence for a leader’s ability to make effective decisions are self-awareness, communication and influence, and commitment and integrity. Managers who do not develop their emotional intelligence have difficulty in building good relationships with peers, subordinates, superiors and clients (Goleman, 1998). Thus, this paper is an examination of how emotional intelligence affects a leader’s ability to make effective decisions. (Google-YouTube) Emotional Intelligence in Leadership Emotional Intelligence has become a vital part of how today's leaders meet the significant challenges they face. Emotional Intelligence can help leaders in a challenging leadership role, one that fewer and fewer people seem to have difficulty fulfilling. As the jobs market become significantly scarce, the individuals who continue to complete applications with employers and that are told they are “over qualified” especially at the mid-high entry level organizations, emotional intelligence can give developing leaders a competitive...
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...of the dissertation Table of Contents Introduction: Introduces the study and summaries the state of area prior to the research. This section outlines the problem(s) to be investigated, the aims and objectives of the research and describes the methodologies used. Additionally, an outline of the overall dissertation structure may be included. Literature Review: This accounts the previously written, published and unpublished literature on the selected research topic. The purpose of conducting a review on the existing knowledge and ideas on the topic is to highlight the strengths and weaknesses of the research area whilst defining a guiding concept for the dissertation. To achieve this, four important steps must be followed: concentrate on the relevant theories; break down the topic and define key terms; examine recent research in the area; and conclude with the research questions that will be resolved in the study. Methodology: This section is designed to give the reader a coherent, clear and precise account of how the study was conducted. The section is composed of number of sub-sections which should include: research philosophy, research approach, research strategy, data collection and any problems encountered in the data gathering process, data reliability, validity and generalizability, and finally, ethical issues and possible limitations with the research. Results: An essential tip for this section is to only report the findings of the study in the most appropriate manner...
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...requirements of all participants in a cluster consensus process. This process will enhance and nurture a partnership, empowerment and successful outcomes of educational policy and implementation decisions. Shared governance can build inclined strategies that connect positions of authority, share resources, and facilitate programs. Shared governance in higher education is on the decline. Faculty and administrators on all levels have grown gravely concerned with this issue. The concern has stemmed from the deterioration of tenure-track positions, the exclusion from participation of higher education governance as well as the growth of contingent faculty. Governance is a focal component of service. It is the triad of teaching, research and service. This paper will elucidate how shared governance in higher education is on the decline. Higher education has two divisions of shared governance. Institution governance is headed by the board of trustees. They have chief fiduciary responsibility for the institution and delegate administration of the...
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