...Research Paper on Client Criteria, Products and Services, Organization Structure and Personnel, Information and Communication of Social Fund Tran Thi Thanh Thuy Columbia Southern University Abstract The purpose of this research paper is to build a fund social developing sustainability and stability, achieving operational self-sufficiency and achieving social efficiency. This study analyze four problems such as client criteria, products and services, organization structure and personnel, information and communication of social fund. To understand better the characteristics of the client, social fund can build products and services which appropriate to the needs of target customers. Besides it also helps build organization structure and personnel of social fund to ensure operating efficiency and performance. The construction of information and communication is very important to help fund to manage social fund data efficient. The study of this subjects helps me to fulfill my current job also to complete the courses of Columbia Southern University. Table of contents Page I. Introduction……………………………………………………….. 4 II. Client criteria…………………………………. …………………… 4 III. Products and services ……………………………… . . . . . . . 5 A. Credit services ……………………………………………. . 5 1. Key criteria of credit services ………………………...
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...deal with the fluctuating demand and varying interest rates and terms on loans, but also with erratic deposit demands and withdrawals and changing interest rates and terms on savings. Liquidity and assetliability management in savings institutions requires a coordinated, planned approach. Liquidity Management Liquidity refers to the ability of an institution to meet demands for funds. Liquidity management means ensuring that the institution maintains sufficient cash and liquid assets (1) to satisfy client demand for loans and savings withdrawals, and (2) to pay the institution’s expenses. Liquidity management involves a daily analysis and detailed estimation of the size and timing of cash inflows and outflows over the coming days and weeks to minimize the risk that savers will be unable to access their deposits in the moments they demand them. In order to manage liquidity, an institution must have a management information system in place—manual or computerized—that is sufficient to generate the information needed to make realistic growth and liquidity projections. The information needed includes: ■ The actual deposit liabilities of the MFI as of a certain date according to client name, maturity, amount, and type of account. 294 STRIKING THE BALANCE IN MICROFINANCE ■ ■ A history of deposit and loan inflows and outflows. A history of overall daily cash demands to determine the amount of cash that needs to be kept on-site and in demand deposit type accounts. ...
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...deal with the fluctuating demand and varying interest rates and terms on loans, but also with erratic deposit demands and withdrawals and changing interest rates and terms on savings. Liquidity and assetliability management in savings institutions requires a coordinated, planned approach. Liquidity Management Liquidity refers to the ability of an institution to meet demands for funds. Liquidity management means ensuring that the institution maintains sufficient cash and liquid assets (1) to satisfy client demand for loans and savings withdrawals, and (2) to pay the institution’s expenses. Liquidity management involves a daily analysis and detailed estimation of the size and timing of cash inflows and outflows over the coming days and weeks to minimize the risk that savers will be unable to access their deposits in the moments they demand them. In order to manage liquidity, an institution must have a management information system in place—manual or computerized—that is sufficient to generate the information needed to make realistic growth and liquidity projections. The information needed includes: ■ The actual deposit liabilities of the MFI as of a certain date according to client name, maturity, amount, and type of account. 294 STRIKING THE BALANCE IN MICROFINANCE ■ ■ A history of deposit and loan inflows and outflows. A history of overall daily cash demands to determine the amount of cash that needs to be kept on-site and in demand deposit type accounts. ...
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...Quality managers make quality decisions. The manager must take into account the likely consequences of decisions when choosing the best course of action. As the manager of Imagine Nation, a clinic that specializes in going to facilities and working with Medicaid covered clients. Our government grants have been cut by 15% and as a manager must decide how to best manage with a reduced budget Rundall, Martelli, and Arroyo (2007) developed a tool called the “Informed Decisions Toolbox.” They suggest that using this toolbox will help make better decisions. The toolbox emphasizes evidence-informed management decisions. By gathering and examining the best available evidence, any manager will be able to make an informed, knowledge- based decision. The Informed Decisions Toolbox involves six steps. An informed decision may involve any of these six steps. The six steps include framing the question, finding sources of information, assessing the accuracy of the evidence, assessing the applicability of the evidence, assessing the “action ability” of the evidence, and determining if the information is adequate Rundall, Martelli, and Arroyo (2007). Though I may use parts of all these tools, the tool that as a manager would find most important is assessing the applicability of the evidence. In determining how best to deal with a 15% budget cut, as the manager must do research relevant to the problem at hand. According to Rundall, Martelli, and Arroyo (2007) “The barriers to the use of research...
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...…………………………………………………………………………………………7 Phase III ……………………………………………………………………………………….24 Phase IV ……………………………………………………………………………………….52 References ……………………………………………………………………………………..56 Team Project: Designing a Compensation Plan for Eco Pillow Inc. Executive Summary Eco Pillow Inc. located in New Rochelle, New York manufactures recycled and recyclable plastic pillows for the healthcare industry with a strong commitment to provide quality eco-friendly products that are not only safe for consumers but the environment as well. Eco Pillow is a company that produces and distributes these products to a primary client base of hospitals in a local New York metro demographic in order to form long-lasting relationships with their cliental. Through innovation and product development the company can offer the healthcare community a specialty designed product and meet the demands for a safe and environmentally friendly product that is well-known current and future goals of the healthcare industry. Eco Pillow Inc. provides this compensation plan to formulate the cost associated with the employee base and essentially the human resources plan for staffing and maintaining the company, aimed at fulfilling each of the positions needed for business achievement. This plan will provide a detailed view of each position as well as the job description and requirements of each role to be filled. The plan provides a point factor job evaluation system to measure requirements of each role with each...
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...change in ground rules or expectations while delivering services to a client. Therefore, the subtleties of the association between the Human Services Worker and client could arise, which can affect and hamper the hopes and (or) the foundation rules initially established. Whereas clients expect their case managers to reveal any information that may alter the dynamics of their association with them, case managers must also demand and expect clients to be accommodating with any information that may also alter the subtleties of the relationship. Nevertheless, a state of affairs may transpire in which a client does not disclose fundamental information but the case manager becomes aware of said information and feels challenged with ethical issues. If this type of situation were to happen, a case manager must stick to ethical guidelines even if it may put a friend or family member in an uncomfortable situation. Within this essay, I will put forth a situation in which a case manager cultivates a proper plan of action that agrees with his or her value system and the policies concerning the predicament and ethical issue. The Situation Approximately one year ago, a new client assigned to a case manager in which at the time of the intake procedure said client approved and signed a “consent for services” contract. The “consent for services” contract states that upon signing on the bottom line, the case manager is ethically bound to stick to confidentiality, privacy policies, and...
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...The changing temporary work force: Managerial, professional, and technical workers in the personnel supply services industry by Rick Melchionno “ orking smarter” has become the slogan of the ’90s for cost-conscious companies. One way many businesses have embraced the phrase is by using temporary workers—and not just for clerical tasks. Temporary workers are in positions previously filled by permanent employees, such as managers or scientists, and many have skills that did not exist even a few years ago. Demand for temporary workers in managerial, professional, and technical occupations is greatest in industries such as financial services, health care, telecommunications, and information technology. © Photos courtesy of Olsten Corporation (background and top left) W Although highly skilled temporary workers are common today, they were not always the norm. The first “temps” received little or no training to help businesses with short-term clerical projects such as collating and inventory control. The next wave of temporary workers required a few more skills to perform secretarial and administrative duties—including typing, filing, and answering phones—to fill in for absent staff members. The image of temporary workers doing repetitive, low-skilled tasks has grown as outdated as black and white television. Higher skilled workers, ranging from laboratory technicians to lawyers, increasingly make themselves available for temporary assignments. Companies recognize the...
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...often the client doesn’t know exactly what they want, how expensive and time consuming what they want really is, and how far reaching the effects of seemingly simple modifications and enhancements can be. When a client initially proposes a project, it is quite likely that all they really know is that there is a problem or shortcoming of the current system, but not how complex the solution must be. If this ignorance is met by a project team that has not worked on similar projects in the past, it is very easy for the two parties to come to an agreement of the project scope that is inaccurate. Only an experienced project manager would be able to explain the complexity of the proposal and be able to properly define a realistic project scope. Since IT projects often require a custom solution that has not been implemented before, it is easy for a client to underestimate what is actually required. Often the client will be a business manager who is not deeply familiar with what is required to create custom software solutions and so they may have a tendency to underestimate the resource requirements and attempt to haggle with the project manager until the scope is too narrow in their mind but still too broad to the project manager. In this case, the deliverables will probably be lose-lose for both since neither really got or produced what was appropriate given the initial problem or shortcoming of the system. Even if the project scope is fully approved by both the client and the...
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...BSBA in Marketing Management The BSBA in Marketing Management program is designed to equip you with the knowledge and skills for effective marketing and sales strategies: how a company determines what product or service to sell, how customers and markets are delineated into target demographics, and the methods of reaching them. The course also focuses on strategic marketing issues which marketing managers assess before findings are presented to their executives. By learning to be an effective marketer and manager, you will learn to respond to the demands of competitors, the government, and larger social issues. Among the concepts and theories that will be discussed are sales management, brand, distribution, e-commerce, franchising, retailing, information technology and corporate social responsibility. The program will provides you with opportunities to go beyond the classroom. Feasibility studies will require field work and interviews with customers in projected target markets. As a versatile major, the course seeks to produce graduates who are able to work in the fields of marketing, advertising and research. Is Marketing Management a profession? Marketing is a profession, as it requires a specific set of skills and techniques that are acquired through learning and experience. However, you do need a license or specific education to work in this field, and your natural abilities and experience will play a critical part in your success. What are the admission requirements...
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...important factor for a company’s success. Having said that, OM helps the organization to recognize “what are” the process, people, decisions, responsibilities and “how” the available resources can be utilized and maximized to deliver the goods or satisfactory services to the clients. Process Management A type of management that deals directly with the organization’s ways of aligning the series of activities involved in any of its operational process, with the aim to clearly define how the entire process is performing. One of the example of process management is “Business Process Management (BPM) . The main purpose of process management is to minimize errors due to human and reduces miscommunication and increase productivity. In your opinion why might it be necessary to have the two terms? Having this as a simple illustration, a client company (DEF) requires its supplier company (ABC) to send its ordered goods from KL to Penang in half a day time. As an Operation Manager of ABC company, Mr. Kuak plans what are needed for the delivery of the goods. He needs to get a driver in a pink of health and choose one of its best truck that’s capable to drive long distance. Where as, Mr. Lan the process manager, decides how the driving journey be conducted, which includes the reduction of stopping, avoid congested areas, change driving partners in the case of tiredness and etc. which he thinks may help the goods to arrive early at destination. The Operation Management involved here...
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...computer systems. While many storage products are directly attached to personal computers, most disk array products (65% and rising) are deployed in local area network file servers. This centralization of storage resources enables effective sharing, better administrative control and less redundancy. However, it also increases dependence on network and file server performance. With the emergence of high-performance cluster systems based on commodity personal computers and scalable network switching, rapidly increasing demands on storage performance are anticipated. Specifically, storage performance must cost-effectively scale with customer investments in client processors, network links and storage capacity. Unfortunately, current distributed file system architectures severely limit scalable storage. In current distributed file systems, all storage bytes are copied through file server machines between peripheral buses (typically SCSI) and client LANs. In essence, these file server machines act as application-level inter-network routers, converting namespaces (disk block versus file range) and protocol layers (SCSI versus RPC/UDP/IP). This is a critical limitation for cost-effective scalable storage. Specifically, the sustained bandwidth of storage devices is rapidly outstripping installed interconnection technologies and rendering storeand-forward servers impractical. With disk data rates growing at 40% per year, 25-40 MB/s sustained disk bandwidths will...
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...outline the key challenges posed for brand managers. Provide your recommendation/guidelines to managers for handling these challenges. Are social media a friend or an enemy to brands..? Written by Vouli Christina | 4/2/2015 | A great definition of social networks according to investopedia is "the use of internet-based social media programs to make connections with friends, family, classmates, customers and clients".Social networking is a tool that can be used both for social and business purposes. Some examples of today's social networks are Facebook, LinkedIn, instagram, twitter, Google+ e.t.c. To begin with, nowadays social media seems to have a great impact on brands and especially in their marketing process. The development of social media gave a great power to customers to have online conversations not only with other existing customers around the world but was also developed the need to have online conversations with the brand itself. According to an October study from The Nielsen Company and its social media affiliate, NM Incite, “60 percent of consumers researching products though multiple online sources learned about a specific brand or retailer through social networking sites” in the third quarter of 2011. Additionally, social networks such as Facebook or Google+ get in touch with almost 80 percent of American Internet users. These online conversations concerning brands between online users which are already clients or potential customers can affect companies...
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...median total compensation data found in figure 1, the Client/Service Operations Manager positions are paid the most. The same data reveals that marketing Managers are paid the least. I expected for the HR Manager position to be the highest out of the three positions shown in the table above. HR is the heartbeat of the organizations culture and processes. HR in essence manages the managers. For this reason I believe that HR should be paid at a higher rate than the Operations Manager. The factors that could explain the difference in these ranges are revenue generation influence. Out of the three positions above HR is the discipline that would have the least impact on actual revenue generation where are Marketing and Operations would be the prime generators. Marketing brands the product and services of organizations and Operations produce the products and services efficiently to maximize ROI and increase revenue earning capabilities. Another factor to the total compensation for the above positions are bonus and stock options. The data showed that Operations and Marketing both average a high rate of bonus pay out. On the other hand, HR appears to receive the highest for stock options and other fringe benefits perks. This could be because HR is on the front end of benefits management and offerings to the organizations workforce. | Human Resources Manager | Client/Service Operations Manager | Marketing Manager | 25th Percentile | $77,119 | $91,164 | $71,549 | ...
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...MBA Abstract ABC Homecare was established in 1989 in Washington, D.C.’s greater Metropolitan Area. Built with client satisfaction in mind, this agency has overcome many obstacles to keep its value strong even until present day. From only six clients at opening, to now over 200 in each of its four departments, ABC Homecare has grown significantly over the last decade. This success is a result of staying true to the same values that shaped the organization of the company from the beginning. These values are currently used today and it is the internal and external factors that have defined and shaped this organization in terms of size, organizational structure, and processes. Not only does client demand, cost, and quality of health care increase the need for care, but also for accountability. This paper will discuss the internal and external factors responsible for shaping ABC Homecare and the effects of accountability on the facility. Organization Design Paper ABC Homecare was established in 1989 in Washington, D.C.’s greater Metropolitan Area. Built with client satisfaction in mind, this agency has overcome many obstacles to keep its value strong even until present day. From only six clients at opening, to now over 200 in each of its four departments, ABC Homecare has grown significantly over the last decade. This success is a result of staying true to the same...
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...Problems: * Account managers have not been communicating effectively with the copywriters and graphic designers therefore the copywriters and graphics designers is being altered without their consultation. * Loss of two executives to the branch. Current manager are unaware of standard operating procedures at the branch. * Salaried Employees are working overtime without proper compensation taking on additional workload because of new clients being taken on. * Four clients vital to the success of Phoenix are not pleased with the work being produced. Facts and Causes: * Employee interviews indicate a lack of communication between graphic designers and art directors which has resulted in longer hours required to finish projects. * Client surveys indicate that they have not received a significant level of communication from the account managers which has left the copywriters with little basis to develop the copy for advertisement. Impact and Effects: * Productivity at the Roanoke branch has declined overall by 41%: 11% of accounts are completed behind schedule; 8% of the projects have been cancelled by the client; 22% of the accounts are on hold because art/copy has not been approved by the client * The average salaried employee has previously worked 40 hours per week, and is now working 50 hours per week, with 10% less project completing rate within that week Solutions: * Art directors are to meet as needed and leave open...
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