...writing steps Thesis statement; How do I relay a negative message in a positive way to three different audiences? 1. Perform an audience analysis 2. Determine audience type 3. Choose message formats • A business letter • A business memo • An e-mail message 4. Offer a solution to fix problem 5. Consider positive and negative 6. Show empathy in message 7. Offer alternatives Portfolio Marianella Moore September 25, 2012 Strawbridge’s 678 Presedential St. Philadelphia, PA 19116 Store Managers Strawbridge’s 2469 Ridge Ave Philadelphia, PA 19137 Dear Store Managers; As some of you are aware there has been many budget cuts within the company, in result we had to make some changes in order to save your jobs. Due to the Issues Strawbridge’s is currently facing there will be some adjustments made that will affect your work schedule. All Managers will have to work fewer days a week. The company is forced to make these adjustments in effort to combat rising gas prices and save money on store operations. In the upcoming week Stores will be closed on Sundays. On Monday through Saturday, stores will open an hour later and close an hour earlier. Full-time employees, including managers, work four 10-hour days a week. Part-time employees consolidate their hours 1, 2 or 3 day workweeks; depending on how many hours...
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...Name XCOM/285 Store Operations Messages - Memo to Employees Date MEMO To: All Employees From: Public Relations Date: 11/17/12 Re: New Store Hours Our company is always striving to better serve our customers and our employees alike. In an effort to be more fiscally efficient, we are restructuring our workweek. All full-time employees, including managers, will work 4 10-hour days each week and part-time employees will have their hours consolidated to 1-,2-, or 3-day workweeks depending on their workload. Our stores will be closed each Sunday and will open an hour later and close an hour earlier Monday-Saturday. These changes will keep your paycheck the same while maximizing your time to spend with family and friends. Name XCOM/285 Store Operations Messages - Letter to the Public Date Dear valued customers: Our company is always looking for better ways to serve you, our customer. While the recent turn in our economy has caused some of our competitors to close their doors we are pleased to inform you that none of our locations are shutting down. However, in an effort to be more fiscally efficient our current locations will no longer be open on Sunday. Also, our stores will open one hour later and close one hour earlier each day, Monday - Saturday. These changes will help us ensure that all of our locations can stay open to serve you, our valued customer, in the stores you have grown accustomed to. Name XCOM/285 Store Operations Messages - Email to...
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...EMERGENCY OFFICE CLOSINGS The purpose of this memo is to standardize procedures across all local DTA office thereby establishing consistency in responding to emergency office closing. Emergency office closings can occur due to a variety of reasons including local circumstances, regional or statewide inclement weather or other state emergency. When an immediate emergency closing notice is posted on www.Mass.gov managers have been unsure as to whether they can close the office immediately or must wait for a formal message from DTA senior staff. This uncertainty, coupled with a lack of clear emergency closing protocols, has resulted in staff concerns. To ensure safety for all staff and appropriate service to clients balanced with a prompt, professional response to an emergency closing notice the protocols below are to be followed: During inclement weather or other events that may cause office closing it is imperative that management monitor the mass.gov website for emergency messages and alerts. If it is not possible to monitor the website due to interrupted service (i.e., power outage, etc.) contact a Regional Director immediately by either calling their direct line or the Field Operations response number: 617-348-8420. Assure staff that they can opt to leave the office prior to an official closing notice using their own time if they have safety or other concerns. If office coverage becomes a concern due to the number of staff requesting to leave you...
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...It was late in the night when I woke up from my bed .I looked at the clock on the table showed eleventh o’clock. I liked to saw stars at that time. So, I opened a window and saw the street in front of my house. Then, I looked up and saw beautiful stars. I tried to count it. A few minutes later, after I felt sleepy, I closed the window and continued to sleep. In the next morning at breakfast time, I was telling my parents about the shapes of stars and the number of stars that I can counted last night. After that, my mother said, “My son, don’t open a window at time like that. It was very dangerous. If you really want to see the stars find an appropriate time or earlier than that.” After heard my mom said, I just ignored and continue eat my breakfast. In my mind, I very excited to see the stars at night again. As usual in the night, I woke up, but the clock on the table showed at 12 o’clock. Unlike the other nights, it was late one hour. I opened the window. Suddenly, I saw a white board on the roof of my neighbor’s house. That thing was spinning and then it decreased. Eventually seemed blurred and lost. I felt weird with that thing. I quickly closed the window. That night, I could not sleep because I was thinking about that thing. It’s made me excited to know what it that thing. In the next morning when breakfast, my family were staring at me because I just kept quiet. So my mother asked me. “Why you so quiet today? I said “I see a white board last night when I want to...
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...It was late in the night when I woke up from my bed .I looked at the clock on the table showed eleventh o’clock. I liked to saw stars at that time. So, I opened a window and saw the street in front of my house. Then, I looked up and saw beautiful stars. I tried to count it. A few minutes later, after I felt sleepy, I closed the window and continued to sleep. In the next morning at breakfast time, I was telling my parents about the shapes of stars and the number of stars that I can counted last night. After that, my mother said, “My son, don’t open a window at time like that. It was very dangerous. If you really want to see the stars find an appropriate time or earlier than that.” After heard my mom said, I just ignored and continue eat my breakfast. In my mind, I very excited to see the stars at night again. As usual in the night, I woke up, but the clock on the table showed at 12 o’clock. Unlike the other nights, it was late one hour. I opened the window. Suddenly, I saw a white board on the roof of my neighbor’s house. That thing was spinning and then it decreased. Eventually seemed blurred and lost. I felt weird with that thing. I quickly closed the window. That night, I could not sleep because I was thinking about that thing. It’s made me excited to know what it that thing. In the next morning when breakfast, my family were staring at me because I just kept quiet. So my mother asked me. “Why you so quiet today? I said “I see a white board last night when I want to see...
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...with more confidence? Wednesday's matchup with the answered those questions as clearly as possible. It turns out that the one-loss Warriors look a lot like the team that opened at 24-0. After playing poorly enough for the Suns to build a 42-38 lead through 19 minutes, the Warriors closed the second quarter on a 21-4 run (with no scoring at all in the final 1:40) and won the third quarter 46-19 on their way to a dominant that wasn't even that close. The NBA season-high 46-point period allowed Golden State to rest its starters for the full fourth quarter after they had built a 40-point advantage. The Warriors' Saturday against the did more than end a record-setting start to the season — it also carried the potential to normalize what had previously seemed like an unstoppable force. Would the Warriors' record fall to a more standard level of excellence after proving themselves vulnerable? Would opponents approach them with more confidence? Wednesday's matchup with the answered those questions as clearly as possible. It turns out that the one-loss Warriors look a lot like the team that opened at 24-0. After playing poorly enough for the Suns to build a 42-38 lead through 19 minutes, the Warriors closed the second quarter on a 21-4 run (with no scoring at all in the final 1:40) and won the third quarter 46-19 on their way to a dominant that wasn't even that close. The NBA season-high 46-point period allowed Golden State to rest its starters for the full fourth quarter after they...
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...I was sitting in a Portland Oregon hotel when four words forever changed my business. The keynote speaker at the meeting, a vice president of channel had just finished a surprisingly lack-luster presentation and opened up for questions. An associate from New York City immediately stood and asked, “Do you consider us competition or partners?” The VP answered without skipping a beat, “You are Apple’s competition.” I guess there shouldn’t have been a gasp and rumble throughout the room, but 100+ Authorized Resellers and VARs suddenly realized that they faced an uphill battle. Many would close their doors in the months to come. As an Authorized reseller I bought our Apple branded products from first tier distributors such as Ingram Micro and Tech Data with only small price variances based on the size of the Purchase Order. Smaller PO’s were often ignored or faced delays in shipping. A big reason for the gasp in the room was the increasing trend of Apple product scarcity for resellers. While Apple’s new retail stores had full shelves we had to fight over the leftovers. Often this meant we missed out on the initial surge of purchases made by early adopters. (Eventually Apple would release game-changing products like the iPhone and not allow Apple resellers to sell them.) When Apple opened their new store 5 minutes from one of mine I was forced to pivot or close my doors. We changed from being an Apple Reseller who sold some accessories to more of a system integrator and service...
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...NAME: COURSE: The Signalman He wished me good night, and held up his light. I walked by the side of the down Line of rails (with a very disagreable sensation of a train coming behind me) until I found the path. It was easier to mount than to descend, and I got back to my inn without any adventure. Punctual to my appointment, I placed my foot on the first notch of the zig zag next night, as the distant clocks were striking eleven. He was waiting for me at the bottom, with his white light on. ‘I have not called out,’ I said, when we came close together; ‘may I speak now?’ ‘By all means, sir.’ ‘Good night, then, and here’s my hand.’ ‘Good night, sir, and here’s mine.’ With that we walked side by side to his box, entered it, closed the door, and sat down by the fire. ‘I have made up my mind, sir,’ he began, bending forward as soon as we were seated, and speaking in a tone but a little above a whisper, ‘that you shall not have to ask me twice what troubles me. I took you for someone else yesterday evening. That troubles me.’ ‘That mistake?’ ‘No. That someone else.’ ‘Who is it?’ ‘I don’t know.’ ‘Like me?’ QUESTIONS 1. What did the signalman want to tell his visitor? 2. How many times did the writer visit the signalman before he died? 3. Was the spectre a good or a bad ghost? 1 4. How did the signalman die? 5. Find words in the text with similar meaning to: Way: Hotel: Far away: To climb: Of course: 6. Composition (80 words): According to the text, what kind...
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...deaths in Canada due to accidents at sea, one which was caused by a hydraulic door. To that end, this paper will focus on preventing injury and death caused by hydraulically operated doors and hatches that operate either manually or automatically. A vessel is divided by watertight bulkheads to survive flooding, following a collision or grounding. The more watertight bulkheads there are, the safer the ship is against capsizing and sinking. However, a high number of bulkheads may restrict the use of spaces on board and make it hard for the crew to move between the divided spaces. So, watertight doors are fitted in between bulkheads which should be watertight. Doors can usually be closed from the bridge, or other control room, for the purpose of saving the ship, and can also be opened and closed locally, allowing personnel to pass through, as well as to escape in an emergency. Saving the ship has priority, so usually the bridge can take control of all doors to close them. There are many different regulations pertaining to the operation of these doors depending on the class, and type, of ship it is. However, there is no all encompassing safety regulation to prevent injury or death due to accidental door closure. The Canada Shipping act has some regulations pertaining to...
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...continues to be successful as patronage increases, yet the Drexlers never really considered moving from their original location. They did however, close the restaurant in 1994 to expand and remodel, doubling business when they reopened. Mrs. Scott, head of the family and James’ mother, influences the values and culture of the organization along with her honesty, hard work, and treating people fairly. She is always moving through the restaurant inquiring about individual needs. The restaurant also gives back to the community through sponsorships for softball and Boy Scouts. While they are successful and business seems to be growing every year, their hours of operation do not seem to be too flexible or adaptable as they close at 6:00 p.m. and are closed on Sundays and Mondays. 1. What roles do values play in how Drexler’s Bar-B-Que interacts with its neighbors and customers? Values play a major role in how this restaurant interacts with its customers. It begins by the role Mrs. Scott plays. She seems to be very attentive when it comes to the customers by constantly providing excellent service to individual needs with a smile, and her treating everyone fairly and with respect. Customers are the...
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...I have learned in the past class that negotiation is very important for the success of any organization or any relationship. Also, we learned about the different kinds of negotiation. First, the Integrative negotiation which is you have some alternatives in order to make the deal. Second, the Distributive negotiation, it is that every person has an opinion and is sticking with it and you may use some cleverness before you make a deal. We used the Distributive negotiation tactic against our opponent. The game we played during class was whether or not we should close or open our store on Sunday. At the same time, if we closed and other team is open we will lose $ 40,000. But if both teams will open their store we will both lose $ 20,000. Then, we decided to open on Sunday. Also, the other team did the same thing. I think our choice was right because we guaranteed that we will not lose more than $ 20,000. In my opinion, if we negotiated with our compactor, it would have been helpful. Maybe we could have reached a great deal. Such as, we could set a schedule for the both stores and decide who opens or closes on Sunday. That would have given our employees a break. At the same time, we will keep our profit. From that experience, I learned to listen and talk with anyone before I make my last decision and find the best solution that will work for me and the other person. For example, when I travel to any city or country, I try to find places that can give me the cheapest price...
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...Exam Memo The Business School Date To: Cc: From: 27 September 2013 BUHRM 5912 students Partner Lecturers/ Academic Administrators Dr. Syed Uddin Re: Exam Memo- Semester 2, 2013 The following information will help you in your preparation for the final examination of BUHRM 5912 course in Semester 2, 2013. Please note that the examination is comprised of two parts: PART-A is made up of seven questions. You are to choose and answer five (5) questions only in this part. This section is worth 40 marks. Approximately two pages long relevant answer is sufficient for each question. Each question is worth 8 marks. For PART-A questions, you should focus on the following topics: Chapter 01: Strategic HRM Chapter 02: HRP Chapter 05: Job analysis, job design and quality of work life Chapter 08: Appraising and Managing Performance Chapter 12: Employee Remuneration Chapter 17: Employee Health and Safety Chapter 19: International Human Resource Management Chapter 20: Managing International Assignments PART-B consists of a short case study with three questions and is worth 10 marks. You need to answer all questions in this part. Approximately two pages long relevant answer is sufficient for this part. This case has not been drawn from any specific topic area. However, an understanding of the ethical, legal and policy issues along with 'employees right to privacy' and 'employers duty to control employee behavior' would be of value. It will be a closed book examination-...
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...Date: 25th May 2012 To: BUMGT6935 Students CC: Partner Lecturers From: Sally-Anne Leigh (Course Coordinator) RE: Exam Memo, Semester One 2012 The following information will help you in your preparation for the final exam of BUMGT6935, Semester 1, 2012 Please note that the exam is comprised of two parts: Part A has six questions; you are to answer four (4) questions only. Each question is worth 8 marks (total of 32 marks). Each answer should be approximately half to one page long. Part B has two essay questions; you are to answer one (1) question only. This question is worth 18 marks. Each answer should be two to three pages long. It will be a closed book examination- NO MATERIAL (other than Foreign Language Dictionaries) shall be allowed inside the Exam Venue. You may wish to take a calculator into the exam if you wish. This Exam provides you with an opportunity to demonstrate knowledge application. Although diagrams, analytical modelling and calculations may help to support your answer, this will not be a key focus of the questions. PART A For Part A – Short Answer Questions - while all topics are examinable you should focus on the following themes/chapters: * Operations Management, Performance and Strategy * The Nature of Planning and Control * Capacity Planning * ERP * People, Jobs and Organisation * Lean Synchronisation * Operations Improvement Each answer should be approximately half to one page long. Using relevant examples...
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...1-2 CLOSED POPE AAF Weekday 8-11 CLOSED 15-16 OPEN 22-23 CLOSED 27-30 82ND CAB CLOSED 1 Phone# 396-9993/ 7685 DINING FACILITY Location Goldberg Street Weekend Br: 0930-1300 Sup: 1600-1730 Find Your Location Bldg# M-5530 SMOKE BOMB CLOSED CLOSED CLOSED CLOSED CLOSED 2 Phone# 396-2592 /0103 Essayons Street Bldg# H-4842 2nd BCT Closed Weekends Br: 0930-1230 Sup: 1530-1730 Br: 0930-1300 Sup: 1600-1730 Br: 0930-1300 Sup: 1600-1730 Br: 0930-1230 Sup: 1530-1730 Brk: 0800-1000 Lun: 1130-1330 Din: 1530-1730 Brk: 0800-1000 Lun: 1130-1330 Din: 1530-1730 Brk: 0800-0930 Lun: 1200-1330 Din: 1530-1730 CLOSED OPEN CLOSED OPEN CLOSED 3 Phone# 643-6929 Gruber Road Bldg# C 9453 525th BFSB OPEN OPEN CLOSED OPEN CLOSED 4 Phone# 396-8063 Ricketts Street Bldg# 2-5112 WTB CLOSED CLOSED CLOSED CLOSED OPEN 5 Phone# 396-3436 Normandy Drive Bldg# A-4-1832 SWCS OPEN CLOSED OPEN CLOSED OPEN 6 Phone# 396-7291 Merrill Street Bldg# D-3624 3rd BCT OPEN OPEN CLOSED OPEN CLOSED 7 Phone# 432-8798/ 2298 Butner Road Bldg# A-3556 1st BCT OPEN CLOSED OPEN CLOSED OPEN 8 Phone# 643-6886 Bastogne Drive Bldg# B-1732 82ND SBDE CLOSED CLOSED OPEN CLOSED CLOSED 9 Phone# 432-5538 Longstreet Road Bldg# 3-5103 3rd SFG CLOSED CLOSED CLOSED CLOSED CLOSED 10 Phone# 432-2383 Sato Cano Street Bldg# E-4325 Closed Weekends Closed Weekends 108th ADA CLOSED CLOSED CLOSED CLOSED...
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...There are debates that sealed adoption records should be made unsealed and to allow interaction between the three parties involved (Baldassi & Cindy 212). Initially, adoption records and data were accessible to individuals affiliated with adoption triangle; however, the revised amendment mandated that adoption records and data be placed off limits (Baldassi & Cindy 212). Professionals and policy makers advocated for confidentiality on grounds of stigma associated with illegitimacy of the child conceived out of wedlock. Current Psychological research establishes that opening sealed records would invigorate the effects of the post surrender stage that range from depression to anxiety in birth mothers (March 409). Also, it would cause post-placement socio-emotional and psychological issues for the adoptee and the adoptee’s parent (March 411). Tight restrictions policies on adoption records must continue to protect the wellbeing of birthparents, children and adoptive parents from privacy, interpersonal, and emotional issues. To ensure there is personal privacy in the adoption process, all the Canadian provinces forbid any form of access to identifying information including details like names for adoptees to access. The Canadian government enacted the Adoption Law in 1921, and later instituted sealed adoption in 1927, acting on the privacy rights, specified in the Canadian Charter of Rights and Freedoms. The enactment of sealed adoption was aimed at protecting all members of the adoption...
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