...to convey a message and a listener’s reception of what has been said. If you want to get your message across accurately, you need to consider three things: - The message; - The audience or receiver; and - How the message is likely to be received. ➢ Factors Affecting Communication Barriers to effective communication:- (a) Status/Role (b) Cultural Differences (c) Choice of Communication Channels (d) Length of Communication (e) Use of Language (f) Disabilities (g) Known or Unknown Receiver (h) Individual Perceptions/Attitudes/Personalities (i) Atmosphere/Noise/Distraction (j) Clarity of Message (k) Lack of Feedback 1.2 DEFINING WRITTEN COMMUNICATION - Oral communication involves conveying ideas, thoughts or information via a spoken language. - Written communication, however, information is exchanged using written symbols, that is, via words and sentences. Written communication is the sharing and exchanging of written symbols between individuals or groups. It is also the presentation of ideas in a coherent manner in written form. - Written communication can take place via letter, faxes, email,...
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...The Mgi Team Case Category: Literature Autor: tasha129082 03 February 2010 Words: 1587 | Pages: 7 Henry Tam and the MGI Team Case - Main Managerial Problem On the surface, the seven-member MGI team which comprised of Henry Tam and Dana Soiman – both current HBS MBA Students, Alex Sartakov – a Berklee College of Music student, Dav Clar – a MIT graduate student, and Alexander (Sasha) Gimpelson, Igor Tkachenko, and Roman Yakub – the MGI founders, seems like an ideal team, with each member bringing different experiences and technical skills to help with the business plan contest at HBS. However, as we will see in this paper, interpersonal dynamics, a lack of clear leadership, resulting in unclear team goals and individual roles, and a lack of healthy group norms, contribute to an ineffective team process at MGI. With the deadline less than three weeks away and the team without even a first draft of the business plan, Henry is certain that the team would not meet the deadline if it continued to function as it had so far. Case Analysis Team Process is defined as the team members’ behaviors and interactions, occurring over time. It is through this process that all of the members’ expertise and knowledge, along with other inputs, functioning in the group environment, manufacture an output. MGI’s team process seems ineffective, resulting a lot of conflicts among the subgroups of the MGI team and inability to complete the business plan. At...
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...RESEARCH DESIGN Qualitative, Quantitative. and Mixed Methods Approaches SECOND EDITION John W. Creswell University of Nebraska, Lincoln SAGE Publications International Educational and Professional Publisher Thousand Oaks London New Delhi ~ 6 7 6 3Copyright O 2003 by Sage Publications, Inc. -3 All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher. Cover image copyright O Sheldan CollinsICorbis; used by permission. For information: Sage Publications, Inc. 2455 Teller Road Thousand Oaks, California 91320 E-mail: order@sagepub.com Sage Publications Ltd. 6 Bonhill Street London EC2A 4PU United Kingdom Sage Publications India Pvt. Ltd. M-32 Market Greater Kailash I New Delhi 110 048 India Printed in the United States of America Library of Congress Cataloging-in-Publication Data Creswell, John W. Research design: Qualitative, quantitative, and mixed method approaches I by John W. Creswel1.- 2nd ed. p. cm Includes bibliographical references and indexes. ISBN 0-7619-2441-8 (c) - ISBN 0-7619-2442-6 (pbk.) 1. Social sciences-Research-Methodology. 2. Social sciences-Statistical methods. I. Title. H62 .C6963 2002 30W.7'2-dc21 Acquiring Editor: Editorial Assistant: Production Editor: Copy Editor: Typesetter: Cover Designer: ...
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...(b) to report how TEE and EF-editor have been used in a foreign language classroom with 25 seventh grade students for creating a Web-based tourist guide to London, and (c) to present the results of an evaluative study investigating the benefits and constraints the teacher and students experienced through this learning scenario. Finally, these results are discussed with regard to the heuristic value of distributed cognition for technology-enhanced social-constructive learning-scenarios. (Keywords: Distributed cognition, multimedia tool, social-constructive language learning, multimedia literacy.) INTRODUCTION Foreign language learning is crucial to students’ academic and personal education. In many domains, a person’s professional and individual success is related more or less to her ability to communicate at least in one if not several foreign languages. Acquiring communication skills is only possible if students develop skills in understanding and producing oral and written texts. As print is no longer the dominant media format, this includes understanding and producing language artifacts with all forms of print and electronic media. Hence, foreign language teachers should develop and...
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...Management A light bulb in the socket is worth two in the pocket. —Bill Wolf (1950–2001) This chapter provides an introduction to the study of knowledge management (KM). A brief history of knowledge management concepts is outlined, noting that much of KM existed before the actual term came into popular use. The lack of consensus over what constitutes a good definition of KM is addressed and the concept analysis technique is described as a means of clarifying the conceptual confusion that still persists over what KM is or is not. The multidisciplinary roots of KM are enumerated together with their contributions to the discipline. The two major forms of knowledge, tacit and explicit, are compared and contrasted. The importance of KM today for individuals, for communities of practice, and for organizations are described together with the emerging KM roles and responsibilities needed to ensure successful KM implementations. Learning Objectives 1. Use a framework and a clear language for knowledge management concepts. 2. Define key knowledge management concepts such as intellectual capital, organizational learning and memory, knowledge taxonomy, and communities of practice using concept analysis. 3. Provide an overview of the history of knowledge management and identify key milestones. 4. Describe the key roles and responsibilities required for knowledge management applications. 2 Chapter 1 Introduction The ability to manage knowledge is crucial in today’s knowledge economy. The creation...
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...|[pic] |Syllabus | | |Axia College/College of Humanities | | |US/101 Version 8 | | |Introduction to University Studies | Copyright © 2013, 2012, 2011, 2010, 2009 by University of Phoenix. All rights reserved. Course Description The essential information, skills, tools, and techniques necessary for academic success and personal effectiveness at University of Phoenix are introduced in this course. The course develops and applies practical knowledge and skills immediately relevant to first-year university students. Course topics include goal setting and working with personal motivation, understanding and using university resources, developing efficient study habits, making the most of personal learning styles, and how best to manage time and reduce personal stress levels. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to...
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...psychology and pedagogy of reading processes. In W. Reynolds, & G. Miller, (Eds.), Educational Psychology, V.VII, of Handbook of Psychology (2nd Ed) (pp. 507-554). New York: John Wiley & Sons. Chapter 12 The Psychology and Pedagogy of Reading Processes P. David Pearson and Gina Cervetti As we approach the monumental task of living up to the standard imposed by our predecessor, the late Michael Pressley, in writing the reading chapter for this, the seventh volume in the series of Handbooks of Psychology, we are both privileged and humbled by the opportunity of continuing the legacy of providing a comprehensive account of new theoretical and empirical contributions to reading research. Respectful of the cross-age approach that Pressley took in the last volume (account for progress of beginning readers, adolescent and adult readers— and along the way highlight some pedagogical processes that are salient at all levels, such as word recognition, vocabulary, and comprehension), we took a different approach. We decided to focus on reading as a fundamentally cognitive process that can be influenced by contextual forces at many levels, most notably for education, schools, and policy environments. Thus we deal with the fundamental psychological aspects of reading—word level processes (including subword processes such as phonological awareness and decoding, word reading, and vocabulary, with all of its entailments), and text-level processes as they are grounded in structures...
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...LUCELE D. PASINAG, MAED-EM INTEGRATING PEACE EDUCATION IN THE PRESENT CURRICULUM “Without an integrated understanding of life, our individual and collective problems will only deepen and extend. The purpose of education is not to produce mere scholars, technicians and job hunters, but integrated men and women who are free of fear; for only between such human beings can there be enduring peace. * J. Krishnamurti Facets of Peace Education I. Knowledge * Conflict * Students should study a variety of contemporary conflict situations from the personal to the global and attempts made to resolve them. * Peace * Students should study different concepts of peace, both as a state of being and as an active process, on scales from the personal to the global. * War * Students should explore some of the key issues and ethical dilemmas to do with conventional war. * Nuclear Issues * Students should learn about a wide range of nuclear issues and be aware of the key viewpoints on defence and disarmament. * Justice * Students should study a wide range of situations illustrating injustice. * Power * Students should study issues to do with power in the world today. * Gender * Students should study issues on discrimination based on gender. * Race * Students should study issues to do with discrimination based on race. * Environment * Students should have a concern for the environment welfare...
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...is required if we are to learn how to manage them effectively. While the findings of team research in the traditional environment may provide useful pointers, the idiosyncratic structural and contextual issues surrounding virtual teams call for specific research attention. This article provides a review of previously published work and reports on the findings from early virtual team research in an effort to take stock of the current state of the art. The review is organized around the input – process – output model and categorizes the literature into issues pertaining to inputs, socio-emotional processes, task processes, and outputs. Building on this review we critically evaluate virtual team research and develop research questions that can guide future inquiry in this fertile are of inquiry. ACM Categories: H.4.3, H.5.3, K.4.3 Keywords: Virtual teams, IS teams, Distributed Collaborative Work, Computer Mediated Communication Introduction Global competition, reengineered product life cycles, mass customization, and the increased need to respond quickly to customers’ needs are just some of the more pronounced trends currently driving organizational change (Grenier & Metes, 1995; Miles &...
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...There are 5 kinds of operations (cognition, memory, divergent production, convergent production, evaluation), 6 kinds of products (units, classes, relations, systems, transformations, and implications), and 5 kinds of contents (visual, auditory, symbolic, semantic, behavioral). Since each of these dimensions is independent, there are theoretically 150 different components of intelligence. Examples of learning styles one is called the Cognitive learning style by Anthony Grasha and Sheryl Reichmann refers to the preferred way individual processes information. Unlike individual differences in abilities (e.g., Gardner, Guilford, and Sternberg) which describe peak performance, styles describe a person’s typical mode of thinking, remembering or problem solving. Styles are usually considered to be bipolar dimensions whereas abilities are unipolar (ranging from zero to a maximum value). * avoidant * participative * competitive * collaborative * dependent * independent Having more of ability is usually considered beneficial while having a particular cognitive style simply denotes a tendency to behave in a certain manner. Cognitive...
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...researched from various theoretical perspectives. An education theory is the speculative thought of education and just like any other theory; it explains, guides, and describes the practices of education. The earliest speculation on educational processes began during the times of classical sophists and Greek philosophers. Current education speculations use terms like andragogy, curriculum, learning pedagogy, education organization, leadership, and policy. Education thought is derived from various disciplines like, philosophy, sociology, critical theory, psychology, and history among others. This paper will discuss five topics based on the best education theory to be applied in the classroom setting with focus on two education theories postulated by Lev Vygotsky and John Dewey. This paper will also address information processing by students, behaviors of teachers to promote thinking, implications of language development on learning and teaching, and on the relationship between the emotional and social development on student behavior and learning. Classroom Observation Analysis Education theory can either be descriptive like in the sciences or normative like in philosophy. Education theory postulates what education processes are supposed to consist of; it sets the standards, norms, and goals in carrying out an education process. The scientific education theory gives a set of hypotheses, which have to be experimented and verified. The two approaches have produced two...
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...|[pic] |Syllabus | | |College of Humanities | | |US/101 Version 8 | | |Introduction to University Studies | Copyright © 2013, 2012, 2011, 2010, 2009 by University of Phoenix. All rights reserved. Course Description The essential information, skills, tools, and techniques necessary for academic success and personal effectiveness at University of Phoenix are introduced in this course. The course develops and applies practical knowledge and skills immediately relevant to first-year university students. Course topics include goal setting and working with personal motivation, understanding and using university resources, developing efficient study habits, making the most of personal learning styles, and how best to manage time and reduce personal stress levels. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to...
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...07-079 Innovation through Global Collaboration: A New Source of Competitive Advantage Alan MacCormack* Theodore Forbath** Peter Brooks ** Patrick Kalaher** *Harvard Business School, Boston, MA **Wipro Technologies, Product Strategy and Architecture Practice, Boston, MA Copyright © 2007 by Alan MacCormack, Theodore Forbath, Peter Brooks, and Patrick Kalaher. Note: This is one of two papers reporting the results from this research. The other is “From Outsourcing to Global Collaboration: New Ways to Build Competitiveness,” HBS Working Paper 07-080. Working papers are distributed in draft form for purposes of comment and discussion. It may not be reproduced without permission of the copyright holders. Copies are available from the authors. Innovation through Global Collaboration: A New Source of Competitive Advantage Date: August 14th 2007 Alan MacCormack* Harvard Business School, Soldiers Field, Boston, MA 02163 Theodore Forbath, Peter Brooks, Patrick Kalaher Wipro Technologies 75 Federal Street, Boston, MA 02110 * Corresponding Author Abstract Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated. Instead, innovations are increasingly brought to the market by networks of firms, selected for their unique capabilities, and operating in a coordinated...
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...plan to implement them in the near future (Lipnack &Stamps, 1997; McDonough et al., 2001) and their use is expected to continue to grow (Carmel & Agarwal, 2001; McDonough et al., 2001). The increasing popularity of virtual teams has spurred a parallel growth in research examining various aspects of virtual team adoption and use. Recent research has studied virtual team inputs, socioemotional processes, task processes, and outcomes. Much of this literature focuses on comparisons of virtual teams and traditional teams. Virtual Teams Traditionally, both the terms “team” and “group” have been used to describe small collections of people at work. While the two terms are often used interchangeably in traditional and virtual team research (Cohen & Baily, 1997; Langfred, 1998; Sundstrom et al., 1990), this duality in terminology has increasingly been questioned (Fisher et al., 1997; Katzenbach & Smith, 1993). We accept this distinction and use the term “team” in its stricter sense adopting a widely accepted definition: “A team is a collection of individuals who are interdependent...
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...political science, psychology, management, and organizational communication. The broader analysis of organizations is commonly referred to as organizational structure, organizational studies, organizational behavior, or organization analysis. A number of different perspectives exist, some of which are compatible: * From a process-related perspective, an organization is viewed as an entity is being (re-)organized, and the focus is on the organization as a set of tasks or actions. * From a functional perspective, the focus is on how entities like businesses or state authorities are used. * From an institutional perspective, an organization is viewed as a purposeful structure within a social context. Mullins describes organizations as individuals and groups who interact within a formal structure. Structure is created by management to...
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